Claimed

Standard Chartered Bank Complaints & Reviews

2.4
Last updated Mar 20, 2024
Complaints 1721
Resolved
778
Unresolved
943
Quick Links
Statistics
Share
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Standard Chartered Bank
Customer Service Contacts

Standard Chartered Bank Phone Numbers

Toll free
1800 345 1000
100
51
1800 345 5000
32
29
Phone
+91 11 6601 4444
35
39
+91 11 3660 1444
8
10
+91 11 3394 0444
8
10

View more phone numbers

Standard Chartered Bank Website

Standard Chartered Bank Head Office Address

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India
600001

Standard Chartered Bank reviews & complaints page 72

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
simrank
from Mumbai, Maharashtra
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND violation - repeated

Address:Mumbai City, Maharashtra

Dear Sir

I have received several calls from the Standard Chartered Mumbai call center for credit cards. I have this morning received a call from Ms Jiah from landline no.[protected] . This is despite me putting myself on the DND and DNC list several times. It is a very frustrating experience and I believe as a consumer I have a right to complain on this matter. Request you to guide me further to consumer courts/other forums...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
M
mash4077
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to pay personal due to job loss

Address:Bangalore, Karnataka

Hi,
I had taken a loan of 4.80 lac from Standard Chartered Bank in 2008. I paid my EMI of Rs.13700 regularly but in 2009 I lost my job and managed to pay the EMI using all my savings. I exhausted all my saving in paying loans and credit card bills. Then I got a job for 4 months so paid 4 EMIs to the bank. I missed 4 EMIs due job loss. Now again I am jobless since 2 months and the bank collection agents harass me. I take their just...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praja42
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application Related

Address:Mumbai Suburban, Maharashtra

Hello,

My name is Prajakta Harmalkar. I am a Deutsche Bank Employee.

I want to bring the following to your notice, as I donot want innocent people like me to be taken for a ride.

Around a month and a half back, all the deutsche bank employees were getting calls from Standard Chartered offering a Platinum Credit Card. I got such a call on my office desk phone.
The offer looked good so...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
naveen chugh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debited my savings account

Address:New Delhi, Delhi

I had a credit card of this bank in1998 which i settled in 2002. I have the settlement letter in original from bank.In Feb,this year bank froze my bank account with the same bank & after few days debited all the balance in favor of credit card a./c.

I kept on complaining to their banglore office but they did not listen. When i threatened them that i will go to court then after facing harassment for almost 40
days,they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
UMESH KALANTRI
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CPP Charges levied without giving the documents

Address:Mumbai Suburban, Maharashtra

I have received the e-statement for my bill which is due on 16th April 2010 on 28th March 2010 and come to know that there have been charges of Rs. 995.00 on account of CPP Membership. According to my understanding and the offer that was stated to me by the Customer Care/ Representative, the offer has to be firstly availed for getting the hardcopies of the scheme. As I wanted to go for the scheme but only after looking at the hardcopies of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukhvinder
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account Generation/Card

Address:Chandigarh, Chandigarh

This is regarding my account, I have faced a lot of problems since the day I started the procedure to get my salary account generated.

1. Firstly, there was a delay in getting my account generated.This should not have taken more than 10 days, but it took more than a month to get the account generated for no fault of mine ( my documents and other information was in proper order).
2. When I finally got the welcome...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anupam Mishra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud/Hoax calls, non receipt of credit card

Address:Delhi

I got a call from[protected], callers name was Sindhu. She asked me if I received a credit card from Standard chartered yet or not. When I said no, I did not receive it, she said that it was not approved because form was not filled in capital letters. I confronted her saying that I filled it properly and in capital letters and that she was lying because I got a call last week from same number by some caller whose name is Poonam and she told...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kbrao1964
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment from recovery department

Address:Central Delhi, Delhi

Non settlement of card account, harassmant from Bank agency, exhorbitant charges levied without providing records and reconciliation, late services, intentional delay in settlement and harassment calls from [protected] to mobile and family inspite of clear complaint to not to make phone calls and inspite of several requeste to correspond over email for clarity of information.

Harassment by Bank and Recovery agents for Standard...
Helpful
1 other people found this review helpful
1 found this helpful
5 Comments
Report
Copy
N
Nirav
from Mumbai, Maharashtra
Report
Copy

Auto Rickshaw Meter

Address:Mumbai Suburban, Maharashtra

After charging much more than a normal meter, (as per the distance) and making the auto driver realize the same, he not only spoke foul language but also did'nt have change to pay me back. (The meter showed Rs 12, I gave him Rs 15, he did'nt have the change)

Autorickshaw Number was:

MH02QA9746

Travelling from Khar Station (W) to Khar (W)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MADAN KUMAR CHATURVEDI
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mistake in recording the pin code

Address:West Bengal

while recording the change of address following mistakes are commited by the bank-
The surname of the first holder isCHATURVEDI , it is mentioned as CHATRUVEDI
THE CORRECT PIN CODE IS 700007 ,wrongly the pin code of chennai is given in the address...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Jain
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card reported in CIBIL after 11 years

Address:East Delhi, Delhi

Hi,
4 days ago I applied for a home loand and I came to know that I have a non-payment entry against my name in CIBIL. I enquired about it and came to know that Standard Chartered had reported it against some credit card which was issued in my name in 1999. Now its been 11 years and I don't have any recollection of the card or any transactions that may've happened on it. Neither did Stan Chart try to contact me all those...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ranjit Mishra
from Pune, Maharashtra
Report
Copy

CIBIL record not cleared

Address:Faridabad, Haryana

Hi, I had closed all my credit card accounts with SCB (Standard Charted Bank)and I was promised that everything would be closed and my name removed from CIBIL. I had 2 Credit Card ending with 7011 and 7093. I have several letters from SCB promising that there are no dues and cibil will be cleaned up 4 months ago. But no effect so far, my cibil still shows the same overdue of Rs 9307 against SCB A/c ending with 3090. I do not know where from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jagannath Das
from Bengaluru, Karnataka
Report
Copy

Fabricated Bill

Address:Bangalore, Karnataka

Hi,
On my platinum Standard Chartered credit card account no ************8460, I received only one outstanding bill exactly one month after I had applied for the card. I made the payment and after that there were some intermediate transactions, but I didnt receive any bill/neither any sms nor any call for any outstanding bill payment.Then suddenly in March , exactly after 3 months of first bill, I got a call that I have to pay 24k...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shashikant S. Lohade
from Mumbai, Maharashtra
Sep 5, 2021
This thread was updated on Sep 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Confusion about correct credit card account for due payment

Address:Mumbai Suburban, Maharashtra

I have received credit card linked loan under instabuy's account-classic ( A/c No. [protected]). I am holding Manhattan Credit card having account no.[protected] which was issued subsequent to receiving said loan. I have paid loan instalment to the credit of this credit card account. I have received two statements from the bank for above accounts one showing credit balance for payment made to them of Rs. 9877.39-( a/c no.[protected])...
Helpful
9 other people found this review helpful
9 found this helpful
11 Comments
Report
Copy
N
NOOMAN SHAMIM
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrimination

Address:South 24 Parganas, West Bengal

This is in regard to the above mentioned Credit Card, which belongs to me. For the last 3-4 months I have been chasing your bank to solve the problem, which has caused me embarrassment and waste of time and energy.


To tell you the whole problem I need to start with my bill STATEMENT DATE 23rd MARCH 2009. I was traveling through the Europe during then,[protected], I had lost my hand baggage along with my passport and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
V Janakiraman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Sanctioned but no disbursement

Address:Karnataka

Hello Sir,

I had applied for Take over of home loan from Ing Vysya to SCB - Smart home load in Dec.2009.

I got my sanction letter dt .22nd Dec 2009.

After that nothing happened for a month. I called up the customer service and launched a complaint that though the sanction letter has been received there is no communication that I received either from the Bank nor from the agent who collected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MADHUKAR KULKARNI
from Gurgaon, Haryana
Report
Copy

Fraudulent Billing practice

I have used STAN CHART credit card since, 1993 and had a limit of 275,000 Rs. Its only recently that the Bank has entered into fraudulent practice. I paid all the bills without much review and trust BUT when I checked last, a systematic fraud system has been evolved within STANCHART group. And that is as below:
1.If you have multiple accounts, a single bill is raised and when settled in full on primary account, the sums are not distributed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Rahul Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Service

I am a first time user of Standard Chartered Bank's services and have a credit card.

I still repent the day on which I decided to give in to the incessant calls made by the tele callers employed by your 'esteemed' bank and took the credit card.

The problems started even before the card arrived. I was made to submit various documents multiple times as every time the customer service used to forget...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dr. Rakesh Rawal
from Cuncolim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undue charges on loan account

Subject: Transaction details on my credit card account.
Card No: [protected]
Loan A/c: [protected]

Dear Sir,
This is with reference to Call received from Advocate R. K. Bagga ([protected]), Mr. Virendra Singh ([protected]) and Ms. Bhavna Kataria (SCB, Ahmedabad) I am furnishing the following details regarding my transaction with Standard chartered Bank (SCB) during[protected].
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hardeep kheterpal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong charges and fraud

Sub:- Credit Card Statement

Mr Hardeep Kheterpal was holding a Credit Card with Standard Chartered Bank, Card No – [protected]. His outstanding payable amount as on 16th June’08 was Rs 58133.84 but there was error in the statement . It was confirmed by your esteemed Bank to Mr Kheterpal that he need to pay an amount of Rs 55208 for Full & Final settlement of the mentioned Credit Card account and he deposited the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy