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Standard Chartered Bank Complaints & Reviews

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Updated: Feb 13, 2026
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M
mundhra.avinash
May 18, 2010
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Address: Chennai, Tamil Nadu

Hi,
I got information about an offer from SC bank credit card which included offer from Travel port for 2 days night stay in the hotel of my choice, dining card and apollo health check up. I was told that for the Travel port I just need to give them a call to bool the hotel and during peak time i just need to inform them 28 days in advance to the least. But once i recieved the document i can see that i have to pay 1300 for domestic and 1500 for international booking. Also, there is no service during holidays and peak time.
I was also told that if i will pay in EMIs and if i am not satisfied with the services i will have to refund the kit and i will receive 75% of the amount paid. Now when i contacted the customer care, i am told that they will deduct 75% on the full amount.

Please help us from the credit card frauds prevailing around. Thanks
Aug 13, 2020
Complaint marked as Resolved 

BANKS — products

WELL DONT BUY ANY PRODUCTS OF BANK THEY ARE ALL SAME COIN OF FRAUD AND CHEATERS CARE FULL WHEN YOU VISIT HDFC BANK OR HSBC BANK OR CANARA BANK ALL OF THEM ARE VEARY GREEDY THEY HAVE RELATION SHIP MANAGERS WHO ARE MOST OF THEM LIERS SO TAKE CARE BEFORE YOU MAKE ANY DEAL.
BEST WILL BE TO KEEP MONEY IN SAVING ACCOUNTS AND DONT GO FOR ANY PRODUCTS BUYING.
products
WELL DONT BUY ANY PRODUCTS OF BANK THEY ARE ALL SAME COIN OF FRAUD AND CHEATERS CARE FULL WHEN YOU VISIT HDFC BANK OR HSBC BANK OR CANARA BANK ALL OF THEM ARE VEARY GREEDY THEY HAVE RELATION SHIP MANAGERS WHO ARE MOST OF THEM LIERS SO TAKE CARE BEFORE YOU MAKE ANY DEAL.
BEST WILL BE TO KEEP MONEY IN SAVING ACCOUNTS AND DONT GO FOR ANY PRODUCTS BUYING.
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    naman bansal
    from Gurgaon, Haryana
    May 16, 2010
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    Address: Delhi

    TO,
    STANDARD CHARTERED CREDIT CARD DEPT.
    BANGLORE,
    SUB-WAIVER OF LATE FEES & INTEREST CHARGES
    SIR,
    I NAMAN BANSAL IS HOLDING A CREDIT CARD OF YOUR BANK .THIS IS TO BRIN TO UR KIND
    NOTICE THAT I HAD AN OUTSTANDING AMT. ON MY CREDIT CARD IN THE MONTH OF JANUARY2010 THAT WAS RS3300=00,FOR WHICH I ISSUED
    A CHEQUE FOR THE SAME AMOUNT AND IT WAS CLEARED FROM MY ACCOUNT ON 23RD JANUARY,BUT DUE TO SOME REASON YOUR DEPT DIDN'T
    CREDITED IT IN MY OUTSTANDIND,DESPITE REPEATED REMINDERS AND FAXES OF MY SAVINGS A/C STATEMENT UR DEPT. KEPT ON LOGGING
    LATE FEES AND INTEREST CHARGES FOR THE SAME AMOUNT.AFTER REPEATED REMINDERS THE amount paid by me is credited into my account
    but the late fees and interest charges are not waived of nor has been the card activated.i request u to look into the matter
    seriously n sort out the problem more over i wont be using ur card ever,i feel humiliated my mobile no is[protected]
    kindly inform me i'll be oblidged.
    thanks
    NAMAN BANSAL
    C-40,RAJ NAGAR,PITAMPURA
    DELHI-110034
    PH-[protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      V
      veenalavanya
      May 16, 2010
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      Address: Pune, Maharashtra

      Dear sir,

      Iam holding standard charted Credit card : ([protected])

      They have charged extra interst on my credit card even i have issued the cheque in time.

      this is in the year 2006 and 2007

      iam writing this mail 5th time.

      Pls see iam explaining my STMT from October to Februaryy..


      october - stmt

      PREVIOUS BALANCE 3.39CR
      270906 RUPERI SAREE CO PUNE IN 75176376271001562698815 1,400.00
      031006 LAXMI PEARLS 2_PUNE IN 75176376278001588500006 890.00

      NEW BALANCE 2,286.61
      MINIMUM PAYMENT DUE 114.33


      I dropped cheque in 31 october due date nov [protected]@ 2287 but they are not credited my cheque


      November- stmt

      PREVIOUS BALANCE 2,286.61
      201006 SUN ARCH RETAILING PUNE IN 75503726294629301105057 1,999.00
      021106 KETKI SUPER SHO PUNE IN 75176376307001707136349 525.00
      051106 KETKI SUPER SHO PUNE IN 75176376310001716841181 361.00
      051106 BHAGYALAXMI STA PUNE IN 75176376310001716860827 800.00
      081106 LATE CHARGES 350.00
      141106 INTEREST 176.48
      141106 SER TAX & CESS 12.24% 64.44

      NEW BALANCE 6,562.53
      MINIMUM PAYMENT DUE 442.46


      Again they included old balance 2286.61 and sent this stmt again i dropped cheque in november 30th @ 5980 i deleted interest
      (350.00,176.48,64.44) i paid 5980.

      Again they debited in to my account to the old cheque @ 2287 rupees. this they have to pay to my account.

      same thing i fax to the standard charted fax number = 24919180.


      December - Stmt

      PREVIOUS BALANCE 6,562.53
      081106 LATE CHARGE REVSD. 350.00CR
      051206 APPORTIONED PYMT - 41460 SEQ054 5,980.00CR
      141206 INTEREST 125.20
      141206 SER TAX & CESS 12.24% 15.32
      141206 SERVICE TAX REVERSAL 42.84CR

      NEW BALANCE 330.21
      MINIMUM PAYMENT DUE 16.51


      In December they are again charged interst and service tax but they are not included my payment @ 2287.

      They only reversed my late charge but they are not reversed my interest and service tax.

      In this stmt they are borrowed to me @ 2295 after reversal of my interest and service tax in november. And they are debited in to my account @ 2287 including this.

      But they sended above stmt with out this money @ 2287 and they included interst&service tax again.

      140 rs they added again in december stmt.


      January - stmt

      PREVIOUS BALANCE 330.21
      030107 KASAT PETROLEUM PUNE IN 75503727005700301008522 512.50
      030107 BHARTI CELLULAR LTD PUNE IN 75425317004000122308748 542.02
      030107 BHARTI CELLULAR LTD PUNE IN 75425317004000122308730 662.83
      060107 FutureBazaar In MUMBAI IN 75176377008001976274995 488.00
      080107 LATE CHARGES 350.00
      130107 INTEREST 36.98
      130107 SER TAX & CESS 12.24% 48.90

      NEW BALANCE 2,971.44
      MINIMUM PAYMENT DUE 165.08


      i am aware of my balance is in standard charted bank so that i have purchased 2205.03 in january.

      Again they included late charges&interest ser tax and previous balance agagin.

      In this time i will get 87 rupees from standard charted bank.



      February - Stmt


      VEENA

      PREVIOUS BALANCE 2,971.44
      080107 LATE CHARGE REVSD. 350.00CR
      030207 CHEQUE PAYMENT A[protected] 2,287.00CR
      140207 INTEREST 58.57
      140207 SER TAX & CESS 12.24% 7.17
      140207 SERVICE TAX REVERSAL 42.84CR

      NEW BALANCE 357.34
      MINIMUM PAYMENT DUE 17.87

      This month they are credited my previous cheque i dropped @ november.

      they have to pay to me @ 87 ruppess according to the above stmt.

      when i called to customer care in december they told we will reverse all excees amount.

      but they only reversing later chare and server tax they are not reversing the interest.

      This is not my fault iam dropping cheque @ every month they only did the mistake to credit my november cheque @ february and asking to pay more money.. still i already informed them and faxed also my bank stmt.


      Hence i dont want to pay any money to your bank. You have to pay money @ 87 to my account.

      If you have any doubts in above pls contact me ASAP.

      Why because iam disposing my Standard charted credit card.

      iam writing this on behalf of my wife......


      Thanks
      Veena Lavanya M
      Aug 13, 2020
      Complaint marked as Resolved 
      Simply go to the Nearest Standard Chartered Bank, in front of every one, inform that they are cheating you and feel them insulted. Write a letter to them, and inform them that if you do not get your reply, within 3 days, you will send a complaint to Nodal Officer, and then to consumer court and also write a complaint and publish the same in news paper.
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        S
        saurav ghosh
        from Mumbai, Maharashtra
        May 15, 2010
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        Address: West Bengal

        I had to face lots of abuses and bullying by The Standard Chartered Bank Credit Card people for not paying their unjustified & illegal claims. They bent all the rules & guidelines of RBI wherein I had to lodge a complain with the police to stop the hooliganism by the bank. Unable to put me down they lodged a complain in the CIBIL showing a loan of more than 8 lakhs against my card and also writing it off. I fail to understand that why did not they lodge a legal suite against me to recover this huge amount if they had given it to me. Is it because their claim was baseless or unjustified?

        My concern is, how true are the innumerable complains that have been lodged by these rogue institutions in CIBIL? CIBIL rates the customer's creditworthiness BUT who rates their authticity. Going by this way soon it will become a farce.
        Aug 13, 2020
        Complaint marked as Resolved 

        Credit Card — No Status for Credit card - Long Bending

        Dear Sir/Madam

        My Applicatin No is 7074439 still date no informations no phone calls no verification for your side Please let me know this application no 7074439 what is the status know.

        Thanks & regardas

        S.Madan
        [protected]
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          Nayan Malik
          from Mumbai, Maharashtra
          May 15, 2010
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          Address: Ahmedabad, Gujarat

          My name is Nayan Malik and I stay In Ahmedabad. I have salary account in Standard Chartered Bank at Ahmedabad. On 5th March 2010 I had withdrawn 10000 Rs from my account by using ATM o[censored]nion Bank Of India at Sabarmati, Ahmedabad, but the amount was deducted from my account and the cash did not came out from the ATM Machine. I immediately called up the Standard Chartered bank helpline about the same and they told me that if the cash is not withdrawn then it would be credited back into your account within 24 hours . The next day morning I informed about the same in Union Bank of India Branch also from where I have done the transaction as the ATM and the branch are at one place only. I have given a written complain in Standard Chartered Bank also about the same and I was told that within 21 days you will get the money. But still inspite of 2 months have gone I have yet not recvd the money and I have given all the details asked by the bank. Request to help in this matter.
          Aug 13, 2020
          Complaint marked as Resolved 
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            indumalhotra
            from New Delhi, Delhi
            May 10, 2010
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            Address: Delhi

            I had cacelled my credit card of Standard Chartered Bank in 1997 and submitted it along with last payment. I tried for loan and learnt from various service providered that my status with CIBIL in not clear because of the above. I request CIBIL to get me details of pending payment with the bank along with description of the pending dues. This will be highly appreciated and helpful.

            Thank you,

            Indu Malhotra
            110-B, Pocket A
            Sukhdev Vihar
            New Delhi 110 025
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            My name is Anish Alphonse and im holding a credit card from SCB.I had an outstanding balance of 16000 to be paid.But due to my work i was asked to work from abroad. in the work pressure and the new locations i totally forgot about the credit card.After somedays some people from the bank started to call to my home number and they were harshly behaving to my mom.After that i called them up from abroad and asked about the situation and told them that i will settle the same as soon as possible.But even after that they continued to call and the harsh behaviour.my hometown is in Trivandrum and SCb doesnt have a branch there.When i told them this they asked me to send a DD favouring SCB and to sent the same to their Chennai address. the same was done and i got a confirmation call from the bank also stating that they have received the payment.After this there was no problem for almost two months but a few days back i got a mail from SCB and they are asking me to pay the amount again.They are threatning me stating that my name has been included in CIBIL and the negative list of RBI and because of this no bank will give me any more loans.Even after explaining everything they are not willing to respond.We have the DD receipt that has been taken and also the speed post receipt through which the D was sent to SCb office in Chennai.Being an NRI im finding this very difficult.
            way i can get credit card of my account
            Dear Sir / Madam,

            My name is Premnath Raghunathan My Mobile No.7363490Current Account No.[protected]Credit Card No.[protected]

            I regret to inform you that some wrong transaction has been done by Credit Card on Oct' 2007. I was done some balance transfer from hsbc bank on the same day some transaction done wrongly to my credit card. I would have advised by your person to take those amount into my debit card. I would have tought it has been transfer from hsbc bank and taken those amount and went for my annual vacation and came back on Jan' 08. After I came back and seen you statement I would have got shock and surprice how could it happen. Banks wrong transaction amount has been reverse again into my credit card.

            They are calling me and asking the payment but I didn't got whats really happen even, I went and made complaint to your bur dubai branch. I got called from Ms.Ann Customer Care and I put her request to pay some amount on montly basic on 31.03.08. She agree and said me to pay 175/Dhs montly. I paid two or three month and I seen my statement they made a interest and last charges, then I stop to pay because they given flase commitment.

            Now, Currently Daily am getting lot o[censored]n answered calls from your collection department, if they answered also very rude way and doesn't known about my transaction, but they asking what happen payment. I would request to train them well before they calling to the customer.

            Now my Slary Account has been blocked, last month I didn't get my salary, think how I survive with out my salary due to bank done a wrong transaction.

            I went bur duabi branch to make a complaint your customer care said me to contact collection department Ms.Chandini, she said the same thing to me pay all o/s dues. They fail to log on complaint.

            Please find the below attachment emails for your refference and kindly do the need ful asap.

            Dear Ms.Sona, Thank you very much to taken effort to reply my mails, In this regard I would like to inform you to check my attached mail which I have sent to u earlier in that I would have mentioned my Credit Card No. and its high lighted in red after my undersigned. Also My A/C No.is same which my company has been opened from Dubai (Burdubai)branch. Kindly do the needful asap. If you unable to do in this regard refer me the right person who really solve this problem. Have a good day! Thanks & Regards, Premnath RaghunathanDubai.[protected].
            Attached mail for your refferenceDear Sir / Madam, Refer d below mail, your Bank done a mistake they are bothering d customer.Kindly look into this matter seriously and find out the remedy for me asap. Premnath RaghunathanDubai[protected]

            --- On Tue, 10/2/09, Bhatia, Vijay <Bhatia.[protected]@standardchartered.com> wrote:

            From: Bhatia, Vijay <Bhatia.[protected]@standardchartered.com>
            Subject: RE: Reg.Block of my current A/c
            To: [protected]@yahoo.co.in
            Cc: "Sandhu, Abubakar" <Abubakar.[protected]@standardchartered.com>
            Date: Tuesday, 10 February, 2009, 11:03 AM

            Premnath, Can I please request you to contact Abu Backer Sandhu for your issue. His mobile is [protected]He will help you out. RgdsVijay
            [protected][protected][protected][protected]
            From: prem nath [mailto:[protected]@yahoo.co.in]
            Sent: Sunday, February 08, 2009 17:40
            To: Bhatia, Vijay
            Subject: Fw: Reg.Block of my current A/c

            Dear Sir, Kindly do me a favour in this regard asap, I didn't got my salary this month. I unable to manage this month. Kindly ask collection dept to release my salary account with immediate effect. Thanks & Regards, Premnath Raghunathan

            --- On Wed, 4/2/09, prem nath <[protected]@yahoo.co.in> wrote:

            From: prem nath <[protected]@yahoo.co.in>
            Subject: Reg.Block of my current A/c
            To: Bhatia.[protected]@aestandardchartered.com
            Date: Wednesday, 4 February, 2009, 4:20 PM

            Dear Sir, Good Morning! how are you sir, sorry to bothering you. Finally I come to you to help me in this regard. I regret to inform you, that I got a bitter experience from your SCB Collection department with Ms.Chandini and about their service. I would like to inform you that I am Premnath Raghunathan one of your customer holding the Current A/C No.[protected] which my company opened to credit my salary, past 3, 1/2 yrs I am using your card, It has been blocked by your collection department this month due to UN logical reason. I would have called you customer service desk many times, accounts dept has been transfer to credit card department, they said to me to card has been blocked by collection department you have to contact only collection department.. I went to your Bur-Dubai branch and met Ms.Chandini, she ask Mr.Jamsheid to attend me and Mr.Jamsheid said your card has been blocked due to O/s of your credit card and he ask me to pay 450/DH on that day and he said he will reversal all the o/s and prepare a settlement and forwarded to his head office at Bombay. once we got approval i would contact you and you can pay with in 3 instalment. As per Mr.Jamshaid direction i would have paid 450/dhs on 21.01.09 and await for settlement. In mean while i got many call from collection department and asking the outstanding payment and i would have informed that I am dealing with Ms.Chandini and Mr.Jamshaid then also they keep on calling and some one said never get a settlement you just walk in to our branch and met Ms.Chandini again. Again, I went to Met Ms.Chandini she ask Mr.Abdul to attend. I explain him its bank mistake and he ask me to meet Ms.Chandini again and I met her she ask Mr.Jamshaid and Mr.Kaiser to attend after I word with them and explain whats happen, they said to met Ms.Chandini again. I went to Ms.Chandini again, said I want to meet some Manager who can understand and solve my problem. Mr..Taheer is only person to solve this issue and I would have awaited for Mr.Taheer for 3 hrs on 31st Jan' 2009. I went back to Ms.Chandini every 30 minutes and ask Mr.Taheer, she said Mr.Taheer is busy with Month end work he can't meet you today.. She said " I don't want to speak to you" you speak only Mr.Taheer comes. Mr.Kaiser said I will arrange you to meet Mr.Taheer on Wednesday (Today) Finally I went back to my home. Actually, First of all Its totally Bank mistake, try to find who done a mistake ask them to pay rather then asking me? I am ready to pay those amount, Now, they making me this much trouble. Its totally disturb and hurt me. Daily I would have received UN answered call 49 out 50. They calling me and when I answer they cut the line, I would have answer thousand of your call. I don't want to say this what kind of customer service, you just think about it. This kind of torched its beyond human rights. Your customer service[protected] its not help customer. Even customer went personally to bank many times can't find the remedy and can't make a complaint ? In this case bank can't compensate me, that much I would have got troubled and disturbed. I just request you to take action and make sure it may not happen to some in future who really innocent. Sir, kindly sort out this problem and make me free to concentrate to my business. your immediate response, action and promptness in this case will be highly appreciated. Kindly acknowledge the receipt of the same. For further clarification don't hesitate to contact me. Yours, Premnath Raghunathan,[protected]Current Account No.[protected]Credit Card No.[protected] "Be Good and Do Good"



            --- On Tue, 24/2/09, customer.care <customer.[protected]@in.standardchartered.com> wrote:

            From: customer.care <customer.[protected]@in.standardchartered.com>
            Subject: Your recent communication (KMM1605582I15977L0KM)
            To: [protected]@yahoo.co.in
            Date: Tuesday, 24 February, 2009, 7:05 PM


            Ref: 02/09/045274

            Dear Mr. Raghunathan,

            This is with reference to your e-mail dated February 23, 2009.

            We note that you have mentioned an incorrect card account number in
            your E-mail. We regret to inform you that in absence of your credit
            card number we are unable to resolve your concerns.

            We request you to revert with your complete card number along with
            your query to enable us resolve your concerns.

            Assuring you of our best service always,

            Yours sincerely,

            Sona
            Officer, Customer Care
            Guys, my case was even worse, I opened 2 accounts with Standard Chartered Bank SCB Singapore USD and SGD last year after my return from my posting in jakarta for 16 years. on 23 Feb I did a forex transaction (sell USD to SGD) with my so called customer relationship officer Miss Tas from their Battery office on the 23 Feb and my SGD account was supposed to be credited on the 25 Feb as promised but it never did.

            I have issued a cheque to a friend and since I have been repeated checking my SGD account and found money was not in, I kept telling my friend to hold on to the cheque so my personal credibility has suffered.

            And since I could not wait any longer, I used my Rupiah account in Jakarta to convert to SGD to pay him, resulting my loss in exchange rate.

            Then, suddenly I received a deposit slip on 20 March advsing my SGD account was accreidted on 18 March, a long wait of over 20 days and the slip is without client initial, although the dotted line has asked for the same.

            I immedaitely called Tas for explaination, she said it's Friday and can only revert to me on Monday. She knew her mistake and offered me in one of her sms "what can I make up to you" as this is due to "documentary error""

            In another of her sms, she said I did not suffered any loss as the day the SGD was credited was in my favor. Who determines this? The Client or the bank?

            I asked for immediate explaination and she said she will ask her superior to call me on Monday 23 Feb, I told her to be prompt and she said that I was being "unreasonable".

            Her colleague called and in her words she admitted that Tas "did not put in the deal in time" but I wanted everything documented properly and I wrote in to her supeior Mr koh and 2 days later my case was referred to Mr Gilbert.

            Again after some days'of investigations, Gilbert replied to me in his e mail that this is due to "human error" and my e mail exchanges with him, I demanded to be compensated but it was turned down and my emails are always not replied promptly.

            I have posted my questions on my very first e mail and have not been taken and answered seriously but the only excuse was "human error"and "docuymentary error"
            1. Why the long wait of over 20 days before a conversion is done.
            2. How does the bank define "documentary errors"? Is this normally used to cover up mistake like this. he has been repeatedly telling me that this is due to "documentary error"
            3. On the deposit slip that your bank has credited SGD into my account, there is no "client initial", is this a normal practise that without the signature of the client, the bank has the right to do conversion at the time and rate that the bank wishes
            3. How does the bank wish to compensate me on the loss of my Rupiah/SGD exchange loss
            4. How does the bank wish to compensate me on the loss of opportunity that I could convert the SGD/USD at a more favourable rate?
            5. How does the bank wish to compensate me on my loss of personal credibility by asking my friend not to bank in the cheque?

            NO proper answers was given, I have left my mobile no, nobody seems interested to call, and after reading your irritating calls from Standard Chartered Bank Credit card sales rep, I come to a conclusion that Standard Chartered Bank is a bank which is only interested to sell, when come to problem, they will just play delaying tactic and does not give proper answer to the mistake that they make, let alone asking for compensation.

            As Gilbert rightly pointed that the bank has caused me ïnconvienence" and "änxiety", no mention about their willingness to settle the case and compensate me.

            I aksed to seek the opportunity to write and speak to Gilber's high authority, and have yet to receive any response

            I have decided to close all my accounts but there were some issues like my son's Childrean Development account and other Giro arrangements that need some time to be set up with another bank, no one seems to be interested to pay me a visit or call to assist.

            This again show that Standard Chartered Bank only interested in achieving a sales result but not willing to assist when you want to get out.

            Guys, let's face it, we are up against a Giant. Standard Chartered Bank has 150 years successful years in Singapore, I do not think that this message will create any damage in their name.

            But will this Giant look into the case seriously and give me proper answer, rather than "documentary error"or "human error", as this case has resulted me not only financail losses but also damage in my personal credibility in asking my friend to hold on to my cheque, the damage coulc be worse if I did not check on line and that my friend has bank in his cheaque.

            Standard Chartered Bank, being called "unreasonable" for a grave mistake that you made when demanding a prompt explaination, is a personal insult to me.

            Regards
            Angry customer of Standard Chartered Bank
            Hi, i am not here to file a complaint but to place a request... I am availing of a home loan from your
            bank. Home loan a/c no 42711444. I would like to prepay the balance of the aforesaid home loan
            and close it. You are requested to go ahead with the requisite formalities and keep me posted at my
            e-mail address. Would also like to have the amortization schedule also explaining the current status of
            the balance, as my EMI date is 5th of every month.

            Best wishes & regards,
            Siddharth Shukla.
            You can scan and mail a copy of both these receipts to the particular mail ID that you receive mails from. Also, you can send a copy of your bank statement which shows the transaction details of that particular amount for which you made the draft.
            Hi,
            I had loan in standard chartered bank in dubai. Still some ammount is balance to pay but my loan period is finished. when i was in dubai that time i paid all my EMI without late payment. continue 2 years i paid my EMI but in the crises in 2008 i lost my job and then ontinue 1 and half years i was searching job but i couldnt find any good job. now i got job and i want to pay all my balance loan ammount so i called standard charted bank in dubai from india and i got infrmation that now my case is in dubai collection department and my account in standard char ban dubai is already blocked because of no transection, so i called collection department also for settlement. but there is no body to pick my phone so i just send messege on phone. now please guide me how can i pay my balance amount to standard charterd bank dubai or collection department. my email id is [protected]@yahoo.com
            Please atleast anybody give me proper contact number of collection department dubai. so i can easily contact them and settle all my balance loan ammount.

            lost my card and apply new one

            i lost my card and blocked but i want get new one my contact no.[protected] please call me.
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              V
              vikrang
              from Chennai, Tamil Nadu
              May 7, 2010
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              Resolved

              Address: Chennai, Tamil Nadu

              Dear Sir,

              I opened a 3 in 1 A/c with Standard Chartered Bank..AS per the terms , I will be getting a Zero Balance SB Account, a Demat A/c and an Online Trading Account...I had called the customer care and a marketing officer came to me with all the forms ...I had always insisted on a 3 in 1 account...At the time of signing , I relied on the Marketing guy and signed at the relevant spaces.

              I got a shock when I saw a debit of rs 1654 on 05-05-10 ..On enquiring I came to know this was on account of Non Maintenance of Min Bal...I told the customer care that I had opened a 3 in 1 account and so it is a zero Balance account and hence asked him to reverse the charges...He told me that in their operating System it has been opened as a Normal Account only and a Demat Account has been linked and so it is not a 3 in 1 account...I told him it is the mistake of the bank as I had asked for a 3 in 1 account only.He asked me to contact the Branch (Adyar Chennai)..There the officer asked me to send a mail to customer.[protected]@standardchartered.com...There is no response..i even filed a complaint in their website, no reply..

              I do not know what i can do...For no fault on my part they have swindled Rs 1600 ...Is there any legal way out??...I dont know the exact forms signed as i relied on the marketing guy...


              regards,
              Vikram.R
              Aug 13, 2020
              Complaint marked as Resolved 
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                naren706
                from Mumbai, Maharashtra
                May 7, 2010
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                Address: Mumbai City, Maharashtra

                Sir/ Madam,

                I have been receiving call just few days back from a lady called Pooja from SCB regarding outstanding on credit card due from 2006.

                I have no standard charted bank credit card, infact this lady had recently called and sent representative for new credit card application.

                I dont understand why suddenly after 4 yrs Standard charted bank has woke up saying there is a credit card in my name which has a outstanding only after continuesly following up and asking me for applying for credit card.

                In fact I have been threating calls from this lady and disturbing my mental peace.

                I request for a necessary action against this.

                regads

                Narender
                Aug 13, 2020
                Complaint marked as Resolved 
                I was holding a credit card no-[protected] in the year07/07/1995 which was closed in the year 07/1997.but suddenly they have issued my name in the cibil with an outstanding figure of rs/6183192 which is increasing day by day.I am also surprised to find out that the credit limit was only 20000/-please help me out to know the proper process to remove my name from cibil.
                my alternate email id is [protected]@vsnl.net
                This is Sunil PS...I hold a titanium credit card [protected], of which I need to know the outstanding amount...I would like you to send the statement to this particular email ID [protected]@yahoo.com...I'm requesting for the above since I'm staying aboard ...Hope to get the statement soon...
                Thank you...Sunil PS
                Please send me my credit card statement through e-mail
                Dear Sir / Ma&#039;am
                I had a credit card of standard chartered bank with a credit limit of RS.25000. unfortunately I forgot that there was any due on it...today when I am contacting the bank they are demanding RS.5.62 lakhs. I have tried to reach the officials of the bank...but no one is ready to help.
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                  awadhesh1964
                  from Jamshedpur, Jharkhand
                  Apr 30, 2010
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                  Address: Raigad, Maharashtra

                  I had applied for car loan to SBI. During processing they found that an amount of Rs27213/- is written off from some credit card bank and they did not processed my loan apllication. As per their report I contacted CIBIL through email and they informed that this amount belongs to SCB(attched)

                  I recieved a mail from SCB stating that I do not have any outstanding payable(attached). I had credit card of SCB during 1999 to 2001 and I had paid all amount on 02.01.2001. I did not make any transaction from that period. And even did not recievd any correpondance from SCB

                  Sir, If I do not have any outstanding payble to SCB why they had given my name to CIBIL. Please help me in removing my name from CIBIL
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    simrank
                    from Mumbai, Maharashtra
                    Apr 29, 2010
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                    Address: Mumbai City, Maharashtra

                    Dear Sir

                    I have received several calls from the Standard Chartered Mumbai call center for credit cards. I have this morning received a call from Ms Jiah from landline no.[protected] . This is despite me putting myself on the DND and DNC list several times. It is a very frustrating experience and I believe as a consumer I have a right to complain on this matter. Request you to guide me further to consumer courts/other forums so that Standard Chartered can be penalized financially.

                    Regards
                    Simran
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I am getting unwanted calls from standard chartered bank. Attached the screenshot for your ref.
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                      mash4077
                      from Hyderabad, Telangana
                      Apr 27, 2010
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                      Address: Bangalore, Karnataka

                      Hi,
                      I had taken a loan of 4.80 lac from Standard Chartered Bank in 2008. I paid my EMI of Rs.13700 regularly but in 2009 I lost my job and managed to pay the EMI using all my savings. I exhausted all my saving in paying loans and credit card bills. Then I got a job for 4 months so paid 4 EMIs to the bank. I missed 4 EMIs due job loss. Now again I am jobless since 2 months and the bank collection agents harass me. I take their just to keep them away from my house as twice they came and created a havoc. I told them I don't have job and will pay back once I get one but they wont listen. I really feel like killing myself some times. I told know what to go? Please help!

                      I am in great despair.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        praja42
                        from Surat, Gujarat
                        Apr 24, 2010
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                        Address: Mumbai Suburban, Maharashtra

                        Hello,

                        My name is Prajakta Harmalkar. I am a Deutsche Bank Employee.

                        I want to bring the following to your notice, as I donot want innocent people like me to be taken for a ride.

                        Around a month and a half back, all the deutsche bank employees were getting calls from Standard Chartered offering a Platinum Credit Card. I got such a call on my office desk phone.
                        The offer looked good so I thought of going for it. I was asked to submit my payslip and address and ID proof. I had asked the person who had come to collect the documents for a receipt, to which he said that a receipt is not required and gave me the below mobile number of Mr.Rohit to follow up if required. ([protected]). Mr.Rohit was the sales person who had called me many times to sell the card.

                        Some people had come to my residence for ID verification etc. After that there is no communication from StanChart what so ever. Therefore on 12th April I had called up Mr.Rohit to inquire about the status of the card. He had said that the status will be communicated to me on 13th April. I received no call from him. Since I did not hear from him or the bank, I called him , but my phone calls were not answered.

                        I have even contacted the helpline but they just give me some email addresses to write to but no solution is provided. Therefore all I have with me now are autogenerated email responses. Below are only a few of them:
                        1.Auto Response from Standard Chartered Bank (KMM4529585I15977L0KM)
                        2.Auto Response from Standard Chartered Bank (KMM4506384I15977L0KM)
                        3.Auto Response from Standard Chartered Bank (KMM4505456I15977L0KM)

                        What sort of service is this??????? At the time of making a sales pitch such tall claims were made but whats the use!!!!!! This is highly unprofessional and unethical behaviour. I want all my documents back as I am not aware of what is happening with those.

                        Regards,
                        Prajakta Harmalkar
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        dear sir'
                        i did not got c card witch i aplly just one month ago so please issue credit card as soon as possible

                        thanking you
                        Ghanshyam Kundnani
                        ([protected]) Ahmedabad
                        g.[protected]@gmail.com
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                          naveen chugh
                          from Kolkata, West Bengal
                          Apr 22, 2010
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                          Address: New Delhi, Delhi

                          I had a credit card of this bank in1998 which i settled in 2002. I have the settlement letter in original from bank.In Feb,this year bank froze my bank account with the same bank & after few days debited all the balance in favor of credit card a./c.

                          I kept on complaining to their banglore office but they did not listen. When i threatened them that i will go to court then after facing harassment for almost 40
                          days,they credited my account & apologised.

                          During this my 2 cheques were dishonored & i had to face humiliation & it made an impact on my cerdibility in the market, Now I want to claim damages plus want to tell the people how this multinational banks operate. Please guide me.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          i am SALAMATHULLAH my AC num:[protected] please informed my latest debit card details .my mobile num [protected]
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                            UMESH KALANTRI
                            from Pune, Maharashtra
                            Apr 20, 2010
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                            Address: Mumbai Suburban, Maharashtra

                            I have received the e-statement for my bill which is due on 16th April 2010 on 28th March 2010 and come to know that there have been charges of Rs. 995.00 on account of CPP Membership. According to my understanding and the offer that was stated to me by the Customer Care/ Representative, the offer has to be firstly availed for getting the hardcopies of the scheme. As I wanted to go for the scheme but only after looking at the hardcopies of the scheme, he suggested to avail the offer and cancel if don’t require within the 30 days of availing. As the charges were debited on 5th of March 2010(reflected in statement), I called up to Customer care for getting the CPP membership cancelled as the same is not suitable. They refused to get it done as according to them freelook period already expired (i.e. on 26th March 2010). According to them 50% charges will only be refunded, whereas your representative had earlier told me that upto 6 months of membership only proportionate charges will be levied and remaining will be refunded.

                            I have also reported for cancellation on the very same day I got the e-statement but they say it is already 2 days past.


                            Post my written complain on 30th March 2010, some representatives from SCB, Gurgaon have called up. As per the request of therepresentative on 1st, 2nd and 3rd April 2010, the amount of CPP was to be fully reversed and also I will get the documents of the scheme to look upon if want to go for it. But as confirmed on 8th April by the representative on 39404444 the amount has only been reversed to the tune of 50% and the CPP has also been cancelled.

                            Today on 20th April, somebody called from SCB that this is what we can do you again go and complain to cardservices, which i have already done 2-3 times. Please resolve the matter, require your help.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              mukhvinder
                              from Delhi, Delhi
                              Apr 19, 2010
                              Resolved
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                              Address: Chandigarh, Chandigarh

                              This is regarding my account, I have faced a lot of problems since the day I started the procedure to get my salary account generated.

                              1. Firstly, there was a delay in getting my account generated.This should not have taken more than 10 days, but it took more than a month to get the account generated for no fault of mine ( my documents and other information was in proper order).
                              2. When I finally got the welcome kit my name was wrong...it was addressed to Mr. Mukhvinder Kohli instead of Ms. Mukhvinder Kohli. I have put a request regarding the same and it is yet to be processed.
                              3. The last straw was when I got a text msg saying that the courier carrying my ATM/Debit Card has been returned undelivered (why I don't know). I went to the bank branch in Chandigarh where as usual I got no assistance. I then called the helpline as mentioned in the text msg but I request to get the Card re-delivered was not accepted.

                              I have had an association with various banks both private as well as nationalized, but I must say that my experience with your bank has by far been my worst experience and I am not exaggerating !!!! Though I really want to close the account and get this mess over with, but I have no option as it is my salary account.

                              Do let me know how many more hassles I have to go through before getting this latest scenario sorted out.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                Anupam Mishra
                                from Mumbai, Maharashtra
                                Apr 19, 2010
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                                Address: Delhi

                                I got a call from[protected], callers name was Sindhu. She asked me if I received a credit card from Standard chartered yet or not. When I said no, I did not receive it, she said that it was not approved because form was not filled in capital letters. I confronted her saying that I filled it properly and in capital letters and that she was lying because I got a call last week from same number by some caller whose name is Poonam and she told me that card was not approved because permanent address was not verified properly. With this, Sindhu got irritated and asked me if I have proof that I am talking truth and disconnected the call saying "Nonsense" to me.

                                I want to know what kind of customer service is this? This is a complete fraud, and I am going to sue you guys if it repeats. Poonam even gave me a reference number for my card application which is ccd1311vrt

                                I am not sure if it is a correct number or not because there is no way we can track the application status.

                                I have already provided proper documents to the bank and I have got verification calls from their bangalore office. Verification was already successful but I never recieved a card, its been about a month now that verification was complete. I need to know if these calls are not hoax and authentic and if they have any customer care guidelines or not. She clearly misbehaved on call and I suspect that there is no such procedure in their bank to track these calls.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Standard Chartered Credit Card — Suspecting Credit Card Fraud

                                Dear Sir/ Madam,

                                ,I have submitted documents like IT Return, PAN Card (AJEPR4712M), Voter ID,Photo to Mr. Suresh More([protected]/17/86) from Rishav Marketing, Andheri, Mumbai and talked to Sameer Singh, Manager([protected]) for a Standard Chatered Platinum Credit Card on 27/11/09. Everytime they said they are taking some permission for granting the card. But till date I've not received any direct call from Standard Ctatered Bank neither they returned back my documents.I'm suspecting a credit card fraud.

                                Please check & do the needful to prevent that and return my documents from preventing any misuse.

                                Thanks.
                                Regards,
                                Amit Roy
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                                  K
                                  kbrao1964
                                  from New Delhi, Delhi
                                  Apr 15, 2010
                                  Resolved
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                                  Address: Central Delhi, Delhi

                                  Non settlement of card account, harassmant from Bank agency, exhorbitant charges levied without providing records and reconciliation, late services, intentional delay in settlement and harassment calls from [protected] to mobile and family inspite of clear complaint to not to make phone calls and inspite of several requeste to correspond over email for clarity of information.

                                  Harassment by Bank and Recovery agents for Standard Chartered Credit Card No. [protected]

                                  Above card is used since 1995 till 2005. Usage of the card is stopped after noticing inorbitant charges in late fees, interest and interest on charges. Bank has charged annaul fee for new gold card which was delivered after one month and the card was never used for any transaction.

                                  Thereafter till Feb 2006 numerous complaints were made to customer care for the consolidated statements for actual card usage and the late and other charges and for reconciliation of my payments payments for settling the account. The complaint was never addressed. At this time the bank claim was about 16000 including annual fee, later charges and others. Actual usage was nil.

                                  Feb 2006, one of the of the account manager promised to settle the card with a payment of 7037/- As annual fee for the late card delivery and subsequent late charges on the card as the card is not used transactions. Accordingly payment was made vide Jumbo Courier Co. Pvt Ltd. Receipt N. 802173 along with a hand written letter for the settlement payment and the card cancellation.

                                  Jan 2009, Again after three years one Mr. Rathore from Delhi clamed to be Advocate of bank and his associate started calling from [protected], [protected] for payments. This time the amount claimed was about 28000 without any transactions. It was told that the case is in legal and settlement is to be made, provided me settlement letter No. NDR[protected] Dt 12.12.2008 for 7000/- . Even threatening calls to send police to home and freightening familay members was done to get this payment. Request for reconciliation statement were never addressed. Fed of the harassmane the paymend was done on 28.03.2010 and informed to both these gentlemen. After one month when did not receive any confirmation of settlemen, informed Standard Chartered Customer Care above issue and requested NOC.

                                  In between couple of calls were addressed informing the above settlement and asked to verify from bank records.

                                  April 15, 2010; However again after one year today received calls from [protected] claimed to be from Standard Chartered Bank. Asked the caller to send mail and stop calling. But irritating call repeated for several times and again called home phone to disturb family members inspite of repeated instructions not call home and even on intention to lodge complaint against bank for this harassment.

                                  If the Bank provides reconciliation of transactions and records The payments to Bank definitely exceed actual usage of card for purchases and legitimate charges. Instead of providing clarity on usage the bank is intentionally keeping on charging and forcing to collect money illegally by disturbing privacy of family, using unparliamentary language, threatening calls even used.

                                  Request committee to take up this as special case of the Bank harassment to credit card users.

                                  Wtih best regards,

                                  K. Bhaskara Rao
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Reqeust to Standard Chartered Bank.

                                  Non settlement of card account, harassment from Bank agency, exorbitant charges levied without providing records and reconciliation, late services, intentional delay in settlement and harassment calls from [protected] to mobile and family in spite of clear complaint to not to make phone calls and in spite of several requests to correspond over email for clarity of information.

                                  Harassment by Bank and Recovery agents for Standard Chartered Credit Card No. [protected]

                                  Above card is used since 1995 till 2005. Usage of the card is stopped after noticing exorbitant charges in late fees, interest and interest on charges. Bank has charged annual fee for new gold card which was delivered after one month and the card was never used for any transaction.

                                  Thereafter till Feb 2006 numerous complaints were made to customer care for the consolidated statements for actual card usage and the late and other charges and for reconciliation of payments to Bank for settling the account. The complaint was never addressed. At this time the bank claim was about 16000 including annual fee, later charges and others. Actual usage was much less in the account.

                                  Feb 2006, one of the of the account manager promised to settle the card with a payment of 7037/-, since annual fee for the late card delivery and subsequent late charges on the card not agreed as the new card is not used for transactions. Payment was made vide Jumbo Courier Co. Pvt Ltd. Receipt N. 802173 dated 28.2.06 along with a hand written letter for the settlement payment and for the card cancellation.
                                  In between couple of calls were addressed informing the above settlement and asking bank verify from bank records. Clearly instructed callers not to disturb unless the reconciliation statement is ready.
                                  Jan 2009, Again after three years one Mr. Rathore from Delhi claimed to be Advocate of bank and his associate started calling from [protected], [protected] for payments. This time the amount claimed was about 28000 without any transactions. It was told that the case is in legal and settlement is to be made, provided me settlement letter No. NDR[protected] Dt 12.12.2008 for 7000/- . Even threatening calls to send police to home and frightening family members was done to get this payment. Request for reconciliation statement were never addressed. Fed of the harassment the payment was done on 28.03.2010 and informed to both these gentlemen. After one month, when did not receive any confirmation of settlement, call was made to Standard Chartered Customer Care informed above issue and requested NOC.

                                  In between couple of calls were addressed informing the above settlement and asking bank verify from bank records.

                                  April 15, 2010; however again received calls from [protected] claimed to be from Standard Chartered Bank. Asked the caller to send mail and stop calling. But irritating call repeated for several times and again called home phone to disturb family members in spite of repeated instructions not call home and even on intention to lodge complaint against bank for this harassment.

                                  If the Bank provides reconciliation of transactions and records, payment to the Bank definitely exceed actual usage of card for purchases and legitimate charges. Instead of providing clarity on usage the bank is keeping on charging and forcing to collect money illegally by disturbing privacy of family, using unparliamentarily language, threatening calls also used.
                                  Requesting bank to please stop using such tactics and settle the account with complete reconciliation statement. This is a special case of harassment to credit card users.

                                  With best regards,

                                  K. Bhaskara Rao
                                  Request to Standard Chartered Bank, correction in the last payment date(year) 28.02.2009 is to be noted.

                                  Non settlement of card account, harassment from Bank agency, exorbitant charges levied without providing records and reconciliation, late services, intentional delay in settlement and harassment calls from [protected] to mobile and family in spite of clear complaint to not to make phone calls and in spite of several requests to correspond over email for clarity of information.

                                  Harassment by Bank and Recovery agents for Standard Chartered Credit Card No. [protected]

                                  Above card is used since 1995 till 2005. Usage of the card is stopped after noticing exorbitant charges in late fees, interest and interest on charges. Bank has charged annual fee for new gold card which was delivered after one month and the card was never used for any transaction.

                                  Thereafter till Feb 2006 numerous complaints were made to customer care for the consolidated statements for actual card usage and the late and other charges and for reconciliation of payments to Bank for settling the account. The complaint was never addressed. At this time the bank claim was about 16000 including annual fee, later charges and others. Actual usage was much less in the account.

                                  Feb 2006, one of the of the account manager promised to settle the card with a payment of 7037/-, since annual fee for the late card delivery and subsequent late charges on the card not agreed as the new card is not used for transactions. Payment was made vide Jumbo Courier Co. Pvt Ltd. Receipt N. 802173 dated 28.2.06 along with a hand written letter for the settlement payment and for the card cancellation.
                                  In between couple of calls were addressed informing the above settlement and asking bank verify from bank records. Clearly instructed callers not to disturb unless the reconciliation statement is ready.
                                  Jan 2009, Again after three years one Mr. Rathore from Delhi claimed to be Advocate of bank and his associate started calling from [protected], [protected] for payments. This time the amount claimed was about as informed by the Bank but 41561.04 as mentioned in the letter - this amount is without any transactions. It was told that the case is in legal and settlement is to be made, provided me settlement letter No. NDR[protected] Dt 12.12.2008 for 7000/- . Even threatening calls to send police to home and frightening family members was done to get this payment. Request for reconciliation statement were never addressed. Fed of the harassment the payment was done on 28.03.2009 and informed to both these gentlemen. After one month, when did not receive any confirmation of settlement, call was made to Standard Chartered Customer Care informed above issue and requested NOC.

                                  In between couple of calls were addressed informing the above settlement and asking bank verify from bank records.

                                  April 15, 2010; however again received calls from [protected] claimed to be from Standard Chartered Bank. Asked the caller to send mail and stop calling. But irritating call repeated for several times and again called home phone to disturb family members in spite of repeated instructions not call home and even on intention to lodge complaint against bank for this harassment.

                                  If the Bank provides reconciliation of transactions and records, payment to the Bank definitely exceed actual usage of card for purchases and legitimate charges. Instead of providing clarity on usage the bank is keeping on charging and forcing to collect money illegally by disturbing privacy of family, using unparliamentarily language, threatening calls also used.
                                  Requesting bank to please stop using such tactics and settle the account with complete reconciliation statement. This is a special case of harassment to credit card users.

                                  With best regards,

                                  K. Bhaskara Rao
                                  [protected]
                                  To Standard Chartered Bank,

                                  I had informed the above matter again by mail to customer care and head service at customer care on 15.04.2010, clearly requesting to correspond in writing over email and to stop telephonic alls to mobile and home phone

                                  Telephoned to Customer Care next morning and verbally lodged complaint and requested to stop the telephonic calls and requested to send email response.

                                  Also attended one call from the Recovery Department and informed tha matter, also informed that the complaint is lodged in consumer forum and email is sent SCB Services. Asked the caller stop calling and correspond over telephone. Also asked for thier direct email address to forward the above matter by email. Caller did not listen and in spite of all the above clarifications still continued telephonic calls.

                                  In spite of all the above initiatives, the telephone calls did not stop. Once again bank is requested to take immediate action on recovery department or agents who so ever is responsible for the harassment caused to self and family and also stop the agens from dealing in this matter any more. SCB must provide suitable reply to the email sent to customer care and to the points raised in the complaints with detailed account reconciliation statement, card usage, intersts, charges and the payments.

                                  best regards,
                                  K Bhaskara Rao
                                  Dear Mr. Rao,
                                  Kindly request you to pls do onething also, just inform to Media and share all the details whatever happen with you.Befor go with media also log a FIR againts the respective bank.

                                  Warm Rgds

                                  Juned
                                  [protected]

                                  To the consumer forum,

                                  The Bank is resurrecting and restoring to harassment every two years, today once again after two years bank is starting old methods of harassment. My numerous emails to the bank are not answered. last mail received in 2010 informing that they are trying to provide reconciliation statement. But till date no reply. Suddenly bank again is claiming amounts.

                                  It is unfortunate that in India common man pays income tax at 30% slabs and still has to suffer all harassment even from professional institutes like Banks. We are talking about lokpal bill for govt employees then what about the pvt and mnc companies and so called recovery agents who harass people without looking in to the merit of each case. All professional banks are following Unprofessional and Unethical methods.

                                  This is special case and I solemnly request forum to take up this case.

                                  Thanking you
                                  K. Bhaskara Rao
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                                    Nirav
                                    from Mumbai, Maharashtra
                                    Apr 15, 2010
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                                    Address: Mumbai Suburban, Maharashtra

                                    After charging much more than a normal meter, (as per the distance) and making the auto driver realize the same, he not only spoke foul language but also did'nt have change to pay me back. (The meter showed Rs 12, I gave him Rs 15, he did'nt have the change)

                                    Autorickshaw Number was:

                                    MH02QA9746

                                    Travelling from Khar Station (W) to Khar (W)
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                                      M
                                      MADAN KUMAR CHATURVEDI
                                      from Guwahati, Assam
                                      Apr 10, 2010
                                      Resolved
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                                      Address: West Bengal

                                      while recording the change of address following mistakes are commited by the bank-
                                      The surname of the first holder isCHATURVEDI , it is mentioned as CHATRUVEDI
                                      THE CORRECT PIN CODE IS 700007 ,wrongly the pin code of chennai is given in the address
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        Manish Jain
                                        from Noida, Uttar Pradesh
                                        Apr 8, 2010
                                        Resolved
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                                        Address: East Delhi, Delhi

                                        Hi,
                                        4 days ago I applied for a home loand and I came to know that I have a non-payment entry against my name in CIBIL. I enquired about it and came to know that Standard Chartered had reported it against some credit card which was issued in my name in 1999. Now its been 11 years and I don't have any recollection of the card or any transactions that may've happened on it. Neither did Stan Chart try to contact me all those years. I received no phone calls, no emails and no letters in this time.

                                        Now I want to settle the issue and have my name removed from CIBIL defaulters list but I can't seem to reach anyone in Stan Chart. I visited their branch and they said I'll have to use the phone banking. I called them up and I was asked to write a mail to card.[protected]@sc.com I wrote two mails but haven't received a response so far. Please help me here as my loan application is pending.

                                        Thanks
                                        Manish Jain
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Mr Manish Jain

                                        I had also suffered problem similer to you in 2008 and suffered lot. Having suffered due to credit cards and CIBIL in 2008, have decided to help those who are also suffering due to such problems. In last 2 years I have gone through CIBIL Act, Rules and Regulations, severla other RBI guidelines as well. I am personally aware about Standard Chartered that they are doing lot of illegal activity and have already made complaint with RBI. But I want several complaints directly to RBI so that RBI is forced to issue inspection of Standard Chartered, which will bring out lot many surprises.

                                        In case if you find appropriate please revert back to me on my email ID - [protected]@yahoo.com.


                                        CA Mahaveer Jain
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