Star Health And Allied Insurance Complaints & Reviews

THIS IS TO SUBMIT THAT MY POLICY NO. IS P/161112/01/2012/004519 AND MY CLAIM FOR REIMBURSEMENT IS 0122606. I HAVE BEEN DIAGNOSED FOR DERMOID (LOWER ABDOMEN) AND WAS ADVISED FOR IMMEDIATE TREATMENT OF THE SAME BY SURGEON. IT HAS BEEN QUITE UNJUSTIFIED, PAINFUL AND INCONVENIENT THAT EVEN AT THE TIME OF ADMISSION IN THE HOSPITAL AND TIMELY SUBMISSION OF ALL REQUIRED DETAILS, CASHLESS DENIAL WAS DONE ON SOME PRETEXT OR THE OTHER.
NOW SINCE I HAVE BEEN OPERATED UPON AFTER ALL NECESSARY CHECKS AND DIAGNOSIS AND AM UNDER HEALTH RECOVERY, MY CLAIM FOR REIMBURSEMENT IS BEING UNNECESSARILY DELAYED.
SINCE I HAD TO BORROW MONEY FOR MY OPERATION, THIS IS KINDLY REQUESTED TO REIMBURSE MY CLAIM AT THE EARLIEST.
REGARDS,
SHUBHA MALVIYA W/O TEJ MALVIYA
[protected] [protected]

BHARAT B VOHERA
28,29 SUNDAR CHAMBER
22/02/2012
STAR HEALTH & ALLIED INSURANCE
NUNGAMBAKKAM,CHENNAI
SUB-UNDIGESTABLE DEDUCTION IN CLAIM SETTLEMENT

DEAR SIR,
MAY I CONCERN THAT I HAVE BROUGHT FAMILY HEALTH OPTIMA IN YOUR COMPANY

AT 17/09/2010. MY POLICY NO.-P/171217/01/2012/004077 AND MY PREVIOUS POLICY NO.-

P/171213/01/2011/006217.AFTER THAT MY WIFE NAYANA B VOHERA WAS ADMITED IN PARIJAT

MEDICAL HOSPITAL FOR MALARIA AT 12/09/2011.MY CLAIM INTIMETION NO-0065547. HOSPITAL

AND MEDICIN BILL I HAVE CLAIMED AMOUNT WAS Rs.18,672.BUT YOUR CLAIM SETTLEMRNT IS

ONLY Rs.10,000.CLAIM AMOUNT WHICH I HAVE RECEIVED IS NOT DIGESTABLE AND PER YOUR

POLICY TERM & CONDITION THERE IS NO SUCH LIMITS.KINDLY LOOK IN TO THE METTER & GIVE MY

DEDUCTED AMOUNT Rs.8,672 AS EARLY AS POSSIBLE.OTHERWISE I AM GOING TO COMPLAIN IN

CONSUMER FORUM.
THANKING YOU!
YOUR’S FAITHFULLY

BHARAT B VOHERA

STAR HEALTH & ALLIED INSURANCE-POLICY NO.-P/171217/01/2012/000804 HARSHAD M PATEL

DEAR SIR,

MAY I CONCEN THAT I HAVE BROUGHT FAMILY HEALTH OPTIMA IN STAR HEALTH

COMPANY AT 11/05/2011.AFTER THAT I HAVE ADMITTED IN SHEELA A SHAH HOSPITAL SURAT

FOR PNEUMONIA AT 18/01/2012.MY INTIMETION NO-0123058.HOSPITAL AND MEDICIN TOTAL BILL

I HAVE CLAIMED AMOUNT WAS Rs.17,988.BUT COMPANY HAS SETTLED AMOUNT ONLY OF Rs.

10,765. CLAIM AMOUNT IS UN EXCEPTABLE. COMPANY DEDUCTED MY AMOUNT WITHOUT ANY

SPECIFIC REASON.COMPANY CHEATIN WITH US.SO PLEASE HELP ME AND SOLVE MY THIS

PROBLEM AS EARLY AS POSSIBLE

THANKING YOU!
YOURS FAITHFULLY

HARSHAD M PATEL

POLICY NO-P/171217/01/2012/001097-RAJESH DEVCHAND MODH
MAY I CONCEN THAT I HAVE BROUGHT FAMILY HEALTH OPTIMA POLICY IN YOUR COMPANY AT
26/05/2011. AFTER THAT MY SON YASH D MODH WAS ADMITTED IN NEW TECH SURGICAL HOSPITAL
SURAT AT 17/01/2012.AFTER GIVING DOCTOR'S ADVISE MY SON'S RIGHT LEG OPERATION WAS DONE. MY CLAIM INTIMETION NO.-0122683. HOSPITAL AND MEDICINE BILL I HAVE CLAIMED AMOUNT
WAS Rs.21,602. BUT YOUR CLAIM SETTLEMENY IS ONLY OF Rs.8,624. CLAIM SETTLEMENT IS UN EXCEPTABLE.PLEASE HEALP ME!

THANKING YOU!

sir/madam ,
As i am a customer of star health insurance , i have claim on health insurance which i have undergo a treatment in appollo hospital chennai ,my claim no :0103559, submitted for re immbesment but i got the message that claim is rejected through customer care . but till now i dint receive any of the claim rejection letter even though the given date is crossed i.e 17.01.2012 .please take necessary action for that i need the reason for rejection and even though with no replys .
thank you .

MY POLICY HAS EXPIRED ON 24TH NOV 2011 AND AND I VISITED 2-3 TIMES TO STAR
HEALTH BRANCH,MEERUT(U.P.) TO GET RENEWAL IN THE GRACE PERIOD BUT AFTER MAKING SO MANY CALLS MY GRACE PERIOD TERMINATED.
NO COMPANY EXECUTIVE INFORMED ME TO GET RENEWAL.

MY POLICY NUMBER IS - P/161100/01/2011/008407.

AFTER IT I SENT A MAIL TO STAR HEALTH CUSTOMER AND HE SAID ME TO SENT A CHEQUE AND I HAVE COURIERED THE SAME.BUT NOW I HAVEN'T RECEIVED MY POLOCY RENEWAL SO FAR.I ALSO TALKED TO THE COMPANY SALES OFFICES.AND I HAVE ALL THE MAILS WHICH I SENT TO THE THE CUSTOMER WITH THEIR REVERTAL.

CHEQUE DETAILS-

CHEQUE NUMBER-023805 (HDFC)

AMOUNT - 2349


I TALKED TO FOLLOWING COMPANY PERSONS REGARDING IT -

1- MR HIMANSHU - [protected]

2 - MR DIVY NIGUM - [protected]

3 - MR KHAN - [protected]

4 - MR MITTAL SALES OFFICER AT MEERUT BRANCH.

ALL THESE COMPANY PERSON WERE NOT ABLE TO HELP ME.

PLS HELP ME..

CAN U HELP ME IN THIS MATTER.

Read this if you are planning to buy star health policy

The person (Rajan Pandey) from start are very irresponsible after taking the payment. He call many times to take the policy, after taking the payment hen don’t lift the call or response back. I suggest nobody to go for Start Health Insurance. After one month i received the document of my amount and after 3 month i recived polciy document. Very Very Very Poor responsible person not so good to trust Start Health Insurance.

This is just start we have more surprise:

My Father took Senior Citizen Red Carpet Policy from Star Health. When he took policy he decalre that he was taking alchol and he quit that 8 months ago. In Sep,2011, my father admit on hospital due to high blood pressure and doctor admit my father for 10 days. We spent around Rs. 70,000/- on hostital. WE submitted all the papers to Star Health. After few month, they rejected the claimand mentioned the reason "Due to alcohol intake".

Again after few month my father admitted on hospital and again hospital made big bill and again surprise star health rejcted that case also.

We did some research over internet and found there is thousand of people got same response on their claim. They never paid any money.

I am sure this is happen with help doctor and start heath doctors. they are doing this because they only wana take the money and they are rejecting case with help of doctors.

We paid hefty amount to these people in last 2 years and they rejected the claim. It looks like Start health is only interested in collecting the insurance (May be, this is the reason for selling it Cheap)?

So our best advice is stay away from this company.

For start health people : You can check our claims CLI/201/161115/0107980
abd CLI/2012/161115/0014275. We tried to solve this with Rajan Pandey and gave many call and this is response what we got " Do whatever you wana do and don't call me again"

Advice : If you are getting same response from insurance company plz go and fill the case against the company in consumer court. I did the same. I will post decision of consumer court.

My Husband had undergone a Right THR surgery in March and the hospital bill was about 1,76,000/-
we had submitted for reimbursement with star and our claim no. 107209
and we had a Star Health Insurance policy which is 4 years old and we had taken this policy in June 2007 (it was Family Floating Plan)
and June 2011 level they charged 3 times of my renewal amount saying my claim is processing if i do not renew i will not get the claim.
and till date i am going pillar to post but no claim and now they say it is a PED and claim is reject.

my husband had not any previous illness till Feb 2011.
star health is growing with public money that should not be allowed
they have taken my 3 times my renewal amount and if i claim for that also their is no response form them.

i have payed total of 30,000/- to star till date.
i will fight for the same.

Respected sir, we have taken a policy to my mother on[protected] namely FAMILY HEALTH OPTIMA INSURANCE POLICY.Details of policy is


Policy no. p/131214/01/2012/000040

Proposers code:AA[protected]

Proposers name Kollipara lakshmi suguna
Issuing office code:131214 Guntur

with the above deetails yours agentMr.N.RAVIKUMAR comenced policy . Till to day we not received customer identitycard by post. So many times we make enquiries with your agent. But no use atall. kindly take necessary action,and send identity card immedeatly. with this policy we make another three policies also.For that all polices we get cards properly.So kindly do needful.
s

I Had taken a Health insurance Policy. (Coustomer Id: AA[protected]-1‏)

Coverage: 2 Lac; from Star Health. In 2007, when I took policy, I had declared that he has Diabetes. In Nov 2011, he was hospitalized for Acute Renal Failure and accordingly under went an operation for Circumcision, Hernia and Spleenectomy. We got him admitted in a hospital which fall in their cashless list. When the hospital sent a letter to Star health for cashless limit they denied the approval with following excuse "There is nondisclosure of pre existing disease during inception of the policy".(Claim no CLI/2012/171113/0093868)

When i requested an explanation on this they have stopped replying to my mails.

They are just interested in collecting the renewal cheques on time without fail and nothing else.

When we call them on toll free they tell its not the right department that you have called and give a local no of Mumbai . At Mumbai they say we did not process your claim the same is taken care by the Chennai office call on toll free and the cycle goes on.

I Gaurav Raj Prashar Policy holder of Star Health No. P/161113/01/2011/002113 Star Health Optima Insurance Policy for last 3 years and have not claimed any ammount till August 2011.
On 21st of Sep. 2011 i diganose with Post retrograde uretherogram hypotension and admitted to hospital and Dischare on 22/09/11. Hospital was not in the list of cash less. I submitted my claim after doing all the formality with Star Health Chandigarh office by 26/09/11 and they assuerd me for cheque within 15 to 20 days. I enquired with office ob 29/10/11 they promised me to call back with status. Today again 04-11-11 I inquired and i was surprised to listen that my claim has rejected due to pre existing illnes.

I am also going to file a case against Star Health for false commitments & harasment etc. I personally recomend not to buy any policy from Star Health.

Dear Sir,

I am a customer of Star health Insurance with Policy no P/151116/01/2011/000224 valid fom 10.04.2010. They have refused to reimbursed the hospitalization bills for the month of february 2011. Bill amount is Rs 27150 ( Twenty Seven thousands one hundred and fifty only). As per policy it should be reimbursed. Please guide.


Regards,

Ajay Rangari
Mob No. [protected]

Sir, I must accept one of the biggest mistakes in my life was to rely on Star Health and buy their mediclaim policy for my parents.
Last week only (12th October 2011), I had to take my father to the hospital and he had to be hospitalized. Unfortunately just after two days, my mother also fell ill and had to be hospitalized. My father was diagnosed with “Arbo Viral Flu” and mother was diagnosed with “Chickengunia & Typhoid”....

I am having an insurance poilcy from this company with insurance cover of Rs. 300000/-. This is my 3rd year of policy and I lodged a claim with the company on 20/8/2011 which was well received in the claims department in Delhi of the company. I kept on following up for the status of the claim with the customer support team which in turn assured me that the cheque is coming in one weeks time. To my disbelief, I was told by the customer care officials two days back that my claim has been rejected as it did not include hospitalisation for 24 hrs. But there are various procedures which do not require hospitalisation and still covered in policy. Why my claim is rejected. No one is answering to my emails which I am sending. I had undergone a surgical treatment which did not require hospitalisation and then the company, if as per poilcy, could have returned my documents stating it to me. But I could not understand why they kept sleeping on my documents for one month and then one fine day, during my discussion with customer care team, I was told about rejection. I need your assistance in this case and I need to have my claim approved.

I am in mid of an email battle with Star Health and Allied Insurance and thought it is time to go ahead and write a review to appraise the general public on how this insurer is fooling and fleecing customers by denying claims when there is no case of denial.

Background is I had bought a senior citizen red carpet policy for my mother aged 60 and renewed it over these years for a sum assured of 2 lakhs. The good thing stated...

Dear Consumers, This is to inform you that please avoid going for Star Health Insurance as they rejected my first claim of 3000 Rs without giving me proper reason. When they want us to get insured make big promisec and when it comes to claim process they want to stay far away...I kindly advice not to go for health insurance like Star Health Insurance who only know to cheat people. Please save your imp and hard earned money.

Disgraceful, disgusting service from STAR HEALTH Insurance specialy Mangalore, Bagalore division as I am personaly hurt!!!

Thank you STAR HEALTH insurance company for cheating me and thousands like me! U have your turn soon by God!

I submit medical bills of Smt. Kamini Nigam to Star Health and Insurance Company for reimbursement but Star Health not Settle bill till date Please help me.

Son (Ajai Nigam)
Mob:[protected]

Respected Sir,
My uncle was taken a policy in star health and allied insurance co ltd as on date 13/05/2011 and policy inception date was 18/05/2011.This policy covered 1 Lakh sum assured of medical and 1 Lakh sum assured of life insurance. My uncle was dead as on 30/05/2011 due to CHORNIC PENCREATITIS disease.
According to claim Report we have claim to company but they rejected due to early claim and giving excuses that the patient had this disease as before 1 month. But according to doctor this disease cannot be known early without any laboratory test but sir I don’t want to say about mediclaim,I just want to say about death claim

Thanks Regards

Manish Singh

Very bad experience right from tracing the whereabouts of claim documents to the despatch of cheque. No one knows where the docs are and they keep giving you someone others reference and call back hopes. No replies to the emails sent on customer care id as well as grievance email id. The staff is arrogant and feels they are gods and can do anything. Reason i was given was that no employees in surat branch so your claim got stuck. why do you open a branch with no employees to process claims.

l will never go back.

I am Vineet and i have a madiclaim policy no.- P/161121/01/2011/000357 with star health.. In the month of march 2011 i went to Shroff Eye Center, New Delhi after having some problem in my right eye. They detected it as Retinal Detachment with a giant retinal tear & an emergancy surgery was done the same day. It was a major surgery & i was discharged next day from the nursing home after my post operative checkup, bendage,instructions & with prescribed medicines. I didn't carry my cashless mediclaim card with me so i paid my operation fee & room rent(discharge fees) by the help of my relatives which was around rs. 75000 & medicines extra. After reaching home i informed my agent & he at once informed the company's office at Noida & got the claim no. that is CLI/2011/161121/0107357. After some days the company send some quary to me to be filled by the Dr. & my Dr. quenched their thrust by every knowledge & information about the surgery which they asked in their questionaire. Afterward, the company did not respond even after giving several reminders by me at Noida office on phone for 3 months. Now, in the first week of july, i received their claim rejection letter on my e-mail that they have treated me as an OUT PATIENT as there is no active line of management done.I even didn't understand their point of rejection of claim of my surgery.This is a complete herassment of a patient by the medical company. Even,the company have charged about 4000/- more then the previous year's as policy renew fee,or can say, as a panelty of demanding the claim & even then they are not interested in settling the claim.But i will not leave them so easily. Just tell me,when i was admitted for a major surgery in the renouned nursing home for a night in the dr's observation then how can they treat me as out patient. My experience with Star Health is not good.I think, that all the health insurance company only allouring the people by their tempting fake promises.They want to collect the money by the people but dont want to give back as a claim to their client even after getting all the documentry proof they want.