Claimed

State Bank of India [SBI] Complaints & Reviews

1.4
Updated: Oct 17, 2025
Complaints 27930
Resolved
7392
Unresolved
20538
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI] reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
madhawi_madhawi
from Pune, Maharashtra
Jun 2, 2023
Jun 4, 2023
This thread was updated on Jun 4, 2023
Resolved
Report
Copy
Resolved

Dear Sir,

My account has been stopped without giving any information to me. When I called customer service, they suggested to update the KYC document. I sent documents to my home branch mail id sbi.[protected]@sbi.co.in on 29 May 23. I also went to local branch (branch code - 21730) and submitted the hard copy of the self-attested KYC document with kyc update form on 29th May 23.

I tried to call home branch (customer care provided number [protected]) which never reachable. When I tried to reach out to local branch number ([protected]), no one is picking the call.

I have not received any update on this from the back yet.

Could you please help me to resolve this issue?
Jun 4, 2023
Complaint marked as Resolved 
After many follow ups to the bank, my issue got resolved. They have activated my account. Hence closing the issue.
State Bank of India [SBI] customer support has been notified about the posted complaint.
After many follow up to the bank, my problem has been resolved. Hence closing this ticket.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    from Kadapa, Andhra Pradesh
    Jun 2, 2023
    Report
    Copy

    Address: kadapa

    Sir,
    i have not give any type of authentication for that fraud transaction please find attached file for your referance in that i am hilighted transaction not done by me i have lossed Rs 10000 please help me to recover that amount
    bank name:state bank of india
    branch name:kadapa(yerramukkapalli)
    account number:[protected]
    transaction referance no:[protected]
    please recover my amount as early as possible
    +1 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vivekroy2991
      Jun 1, 2023
      Report
      Copy

      CIF not scrutinised by LCPC for my NRE account at SBI

      Address: Kolkata

      I created an NRE account and converted my domestic savings account to an NRO account at SBI Kolkata (Muchipara Branch). My KYC was complete and I was issued a debit card as well. I was clearly told that my account is complete.

      However, I am not able to transfer money out of my NRE account. Yono SBI app gives the error "CIF not scrutinised by LCPC". Because I am a NRI, its not easy for me to visit my local branch. They are...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      G
      gedelaravinder
      from Visakhapatnam, Andhra Pradesh
      Jun 1, 2023
      Jun 13, 2023
      This thread was updated on Jun 13, 2023
      Report
      Copy

      Address: Flat no.301, D-Block, Suvarna Srinivasam Apartments,TUNGLAM, PEDAGANTYADA

      Dear Sir,

      AEPS Withdrawal of amount Rs. 2000/- done from my account no. [protected] fraudlently with RRN NO.[protected] ON 01/06/2023 11:24:48 AM.

      Request the cocerned team, please look into and refund the amount back to my account
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Please make it fast
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rameesh agarwal
        Jun 1, 2023
        Report
        Copy

        Complaint against
        SBI
        State Bank of India
        Mumbai

        SBA [protected]

        ALLEGATION 1

        1. We have received the following two email message this day, about TDS deduction, which is wrong and illegal and to be refunded back.

        Dear Customer, TDS of INR 14.00 deducted for interest paid on A/C No XXXXX256258.

        Dear Customer, TDS of INR 16.00 deducted for interest paid on A/C No XXXXX671957.

        2. Make a note that we had already submitted 15H on 1st April 2023 when we made a new FD on that day. And when we submit 15H, it automatically covers all our FD made with the bank by that day.

        3. So whatever TDS have been deducted by you is totally wrong and illegal and hands to be refunded back into our account.

        ALLEGATION 2
        SBI sad
        SCSS quarterly interest will go on credited only at 9:00 p.m. at the ending day of every quarter. And we cannot do anything as it is not in our hand and we have sent the issue to the competent authority.

        We got to say in this reference

        This reply we have been listening from you for so many months and you will repeat it for the next so many months too because you people in SBI believe in excuses to make customers fool rather than providing general solution in a genuine time frame. Provide the details of the technical team their name and email ID and a deadline, when the issue will be resolved.

        ALLEGATION 3

        You said
        Contact the branch manager for all issues and problems. This reply is neither satisfactory nor acceptable.
        We have referred to the branch manager only many times over different issues but no proper resolution was found in so many cases, we had to refer to regulatory authorities including PG portal and to you. But regrette fully you are telling us to contact the same branch who failed to provide genuine resolution. This is the reason why complaints are getting filed up with no resolution by you people because you believe in excuses to make customers fool and this is evident as per the heap of precedents we have in our record as very bitter experience with your SBI. When Subbarao and Popli were branch manager, they always helped to resolve the issue to our satisfaction, which is not at all observed with the current branch manager.

        ALLEGATION FOUR

        We got a shocking SMS from SBi with a threat notification to deactivate our net banking and mobile services, if correct mobile number is not submitted to the branch.
        If so, how come their warning message reached t to us without any issue through the same mobile number registered with them.

        You said
        It is a system generated SMS.
        This clearly prove that how deficient and negligent your system people are who failed to take care needed to keep their system update and consequently result into harassment and trauma and waste of time to customers. And such deficiency we had to face persistently in all your workings. Why we have to suffer so much due to your people in SBI?

        ALLEGATION FIVE

        1. For each every complaint, you say, contact the branch manager. We contact the regularity authorities were not satisfied with the branch. But still you say, contact the branch only. What is the sense in providing such answer.
        2 after so many months, you are telling us that the culprit mangal sali, did not behave wrongly. Why such a false defence after so many months?
        3. We have lodged our complaint, immediately after the incidence. At that point why didn't you say that we are lying and you staff is innocent.
        4. This clearly proves you are lying just to defend this rascal, who had miss behaved with obscene remarks to my wife when Subbarao was the chief manager. and you are saying there is no complain against this rascal.
        5. This clearly proves how down your moral has gone and obviously we will take up this matter to police and court to teach you people the cruel lesson.
        RK Agarwal
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ASWALE MEGHA PRABHAKAR
          May 31, 2023
          Report
          Copy

          I have ordered products from myntra.com on 4th of may 2023 and that order got cancelled by Myntra on 15th may 2023 it was a pre-paid order and they inhitetd the refund of cancelled product but ammount is not reflecting in my bank account . along with this details I am attaching the screenshot of e-mail conating reference ID which is given by myntra.com
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            from DELHI, Delhi
            May 30, 2023
            Report
            Copy

            Respected Sir/ Madam,
            This to inform you that I am a customer of SBI Card account Number ([protected]) and the Tracker Id ([protected]) and I have used SBI Card due to my financial issue. I was not able to pay money after that I took the settlement letter and on the last EMI. I haven't arranged funds for clearing the settlement letter of around 20000. I have received many calls from Mobile Number [protected] and her name is Mayesha Sharma. I already explained my financial condition and also how much I was able to pay but she told me that now you are in pressure so now take our offer. I requested you to please look into this matter and please take immediate steps to solve this matter. otherwise now i am not able to take pressure.
            I will get suicide because my financial condition is not good I recently got job in a year. I will give all the amount as per the settlement but this types of recovery I am not able to give amount if i have no source of income then who can I paid amount..
            I give you assurity that I will pay the amount as early as possible and as per the settlement.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              May 30, 2023
              Report
              Copy

              Address: D-2ND 74 MADANGIR DR.AMBEDKAR NAGAR NEW DELHI 110062 AMBEDKAR NAGAR,MADANGIR PHASE-II,BLOCK-D-II Hauz Khas South Delhi India 110062
              Website: [email protected]

              Sir,
              Aaj Afternoon mein 4000 deposit kiye between the transaction I received the slip saying 2000 × 1 Note retained to verification bna deposit 2000. 1 all and credited the amount 38000 into the account . Sir plss help me branch manager use the abusive language what to do I do sir contact to branch manager plss help
              South Delhi Madangir sector -4
              Plss help me
              Name- Deepa
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rakwalparveen
                May 29, 2023
                Jun 1, 2023
                This thread was updated on Jun 1, 2023
                Report
                Copy

                Sir,
                1. With regards to Shouraya Credit Card
                2. Applied for since last 40 days
                3. Tele verification done and message received quoting that you will get card 9-11 days but so for not get the same
                4. I have contacted officials but no response
                5. My PAN Card Number is APDPK9933L
                6. Please look into the matter and intimate me
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1206612. For security reasons, we would request you remove the comment that contains your contact/card information urgently.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shameel vp
                  from Bengaluru, Karnataka
                  May 29, 2023
                  May 29, 2023
                  This thread was updated on May 29, 2023
                  Report
                  Copy

                  Address: Bangalore

                  I am already holding a state bank credit card. One of the sales guys offered me one more credit card with updated limit.
                  Application was approved and the card was sent to my address. As i was out od town; I couldn’t receive the card and told the courier guy to come back in 3 days as i will reach at the address during that time.
                  But they sent it back.
                  Once i reached back at the address, i had been constantly contacting the bank guys to redeliver the card. Which never happened and they had already sent me the statement.
                  After a month long follow up, they informed me i may have to pay delivery charges and they will arrange a re delivery, which i agreed. After few days i got a message saying my card has been delivered; but i never received it. Also they had charged penalty for non payment of statement charges plus gst on that and that is a huge amount.
                  Everytime when i raise a complaint, they are saying i may have to pay the charges but never interested in making sure that i am receiving the card.
                  Very pathetic service from SBI card team.
                  The guy who enrolled me always tells he will update the status, but that never happened.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Hi, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1205147. 
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deergh
                    May 27, 2023
                    Report
                    Copy

                    I used phonepe to recharge my SBI fastag wallet on 13 may 2023. The money got deducted from my bank account and phonepe customer care shoes it has been reached to the SBI. But SBI fastag doesn't show the transaction of 1800 rs (which was done in two parts; 300rs+1500rs) . Therefore I registered a complaint on its website and they said that they would reply but they haven't replied and complaint has been closed from their side. My money is stuck with them for 2 weeks and they do not even reply. please make sure that I get refund ASAP. I have verified all the transaction details and it is correct.
                    +3 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Makeit -L
                      May 27, 2023
                      May 29, 2023
                      This thread was updated on May 29, 2023
                      Report
                      Copy

                      Dear Sir,

                      I have applied for an SBI credit card, but I encountered an error stating "F-55 DATABASE Defaulter." It is important to note that I do not possess an SBI account nor have any prior association with SBI. My CIBIL score is 782, indicating a good credit history.

                      This issue is significantly impacting my financial decisions, and it is distressing as I have not engaged in any improper activities concerning my personal data. Thus, I kindly request your assistance in resolving this matter promptly.

                      Regards,
                      Sudheer Kumar Verma
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Hi, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 1204836?
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        raman rallapalli
                        May 26, 2023
                        Report
                        Copy

                        Debit card OTHPOSxxxxxxxxGOOGLEPLAY APP CYBS XXXXX

                        Address: plot no. 23, h.no. 3-9-518/10, road no. 3, bhavani nagar, mansoorabad, l.b.nagar, hyderabad 500068

                        Sir,
                        I, Rallapalli Seetharaman, having a Savings A/c No. [protected]. Since around 5 months Rs. 400/- deducting from my savings account. plz resolve this as soon as possible.
                        In the statement it shows:
                        Transaction details:
                        by debit card OTHPOS[protected]GOOGLE PLAY APP CYBS S[protected],...
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        S
                        sajeedahmed89
                        from Tandur, Andhra Pradesh
                        May 26, 2023
                        Report
                        Copy

                        SBI Auto-deducted premium of Rs114 on 13th March 2023 for PMJJBY insurance scheme which I never subscribed to. Again SBI Auto-deducted premium of Rs436 on 8th May 2023 for PMJJBY insurance scheme Renewal.
                        I would request SBI to stop this scheme auto deductions from my account immediately and refund the complete amount deducted Rs 550.
                        I have given the written complain to the SBI Tandur ADB Branch to stop the PMJJBY, but NO action is taken yet.

                        Account number: [protected]
                        SBI Tandur ADB Branch, Telangana
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          malarkodi karthick
                          from namakkal, Tamil Nadu
                          May 25, 2023
                          May 26, 2023
                          This thread was updated on May 26, 2023
                          Report
                          Copy

                          What is DOM/Surcharge/tips

                          Address: keerambur, namakkal, tamilnadu
                          Website: retail.onlinesbi.sbi

                          I have been charged RS.2.88 AND 2.31 and so on AS DOM/SURCHARGE charges for recent days when I am using SBI debit card AT FUEL STATIONS.

                          While the Central Government is promoting and encouraging cashless transactions and even declared 0.75% discount at petrol pumps for card payments, the SBI is subverting the whole idea by charging an excess payment as DOM surcharge....
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy
                          C
                          chandramauli pratap sahu
                          May 23, 2023
                          May 25, 2023
                          This thread was updated on May 25, 2023
                          Report
                          Copy

                          Deduction of 500 rupees from my credit card after available of balance for auto debit process in my due date.

                          Address: SBI Cards and Payment Services Limited Unit 401 & 402, 04th Floor, Aggarwal Millennium Tower, E-1,2,3 Netaji Subhash Place, Wazirpur, New Delhi 110034
                          Website: www.sbicard.com

                          Deduction of 500 rupees from my credit card after available of balance for auto debit process in my due date. on dated 13 may 2023 i had to pay 1789.11 through auto debit process and even also on this particular day i have kept 1789.11 rupees available in my account but still they deducted 500 rupees showing reason of payment dishonor fee in 14th may 2023.
                          As sir i m going under financial crisis, such amount also means a lot for me.br...
                          +1 photos
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy
                          V
                          Vikash Toppo
                          from Ranchi, Jharkhand
                          May 23, 2023
                          Report
                          Copy

                          Address: State Bank Bhawan, M.C. Road, Nariman Point, Mumbai, Maharashtra

                          On 16/05/23 around 11:55 pm, I tried to pay amount Rs 39407 through POS machine from my SBI debit card which was failed twice. Thereafter I successfully paid the same amount through UPI payment mode. But after few minutes the earlier failed transaction money Rs-39407 also get deducated from my account.
                          +1 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vikash Toppo
                            from Ranchi, Jharkhand
                            May 22, 2023
                            Report
                            Copy

                            Address: State Bank Bhawan, M.C Road, Nariman Point, Mumbai, Maharashtra, India

                            On 16/05/2023 around 11:55 pm, I tried two transactions through POS machine from my SBI debit Card but the transactions was failed initially and later after 5-10 minutes my money Rs 39407 was deducted from my SBI Savings Account.
                            +1 photos
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              iamaviiic
                              May 22, 2023
                              May 23, 2023
                              This thread was updated on May 23, 2023
                              Report
                              Copy

                              I had paid 15, 270 rupees through paytm. The money got deducted from my credit card but the transaction failed on the merchant side. But they immediately refunded the amount to SBI. But even that is not reflecting on my sbi card dashboard. I am very worried.
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Hi, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 1200827?
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rameesh agarwal
                                May 21, 2023
                                Report
                                Copy

                                Complaint against
                                SBI
                                State Bank of India
                                Mumbai

                                Grievance subject
                                Instead of solving the issue, lunatic people of SBI ask the same question again and again harassing us with new dirty tric k from dirty mind.

                                SBA[protected]

                                Grievance stands are follows

                                1. Now after wasting so many months, and years you are asking us such absurd question, of our FD account number?
                                2. Not even one but all our FD made under scss scheme have been facing delayed interest issues for so many months and years due to your illegal policy to credit the interest under this scheme only at the end of the day of 31st.
                                3. And now instead of rectifying your illegal tremendous error of your system, you have come with new way and new trick to harrisers asking us such idiotic question.
                                RK Agrawal
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit