Jun 16, 2023
Complaint marked as Resolved SMS:-
State Bank Of India (SBI)
AD-SBIKBP
Sms type :-
Dear Customer, Your one time password is XXXXXX Please do not share it with anyone.-SBI
-------------------------------------------------------------------------------------------------------------------------------------------
Request investigate the above matter about why AD-SBIKBP sending OTP and what is the reason.
This SMS received when i was to SBI Bank Desk for depositing 4 x Rs.2000 Note (denominated) and bank officer asked to show OTP received on mobile and then he accepted my 4 x Rs.2000 Note (denominated) notes and transfer fund to my account and i received SMS too by SAVE SOLUTIONS PVT.
Is this new method by SBI to received Money through OTP SMS ?
We remind RBI every time do not share OTP while receiving fund it is only for Fund payment.
Regards
SBI Customer
(SBI Kapodra Branch Surat)
Mr. Mahesh Kumar
State Bank of India [SBI] customer support has been notified about the posted complaint.