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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 16

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D
dineshmallik2023
from Medinipur, West Bengal
Jun 4, 2023
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Myself Dinesh Kumar mallik having a SBI saving account, debited rs 10000 and 3600 accordingly on 22/04/2023 and 24/04/2023 automatically by a CSP outlet. I don't share any OTP and account details to anyone.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    vijay.blr21
    from Bengaluru, Karnataka
    Jun 3, 2023
    Jun 5, 2023
    This thread was updated on Jun 5, 2023
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    Address: Mahalakshmipuram, Bangalore

    SBI has added a new credit enquiry dated 14/03/2023 on the credit report which I have not applied for. SBI is repeatedly reporting wrong information to the CICs
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Hi, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 1208103?
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      madhawi_madhawi
      from Pune, Maharashtra
      Jun 2, 2023
      Jun 4, 2023
      This thread was updated on Jun 4, 2023
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      Resolved

      Dear Sir,

      My account has been stopped without giving any information to me. When I called customer service, they suggested to update the KYC document. I sent documents to my home branch mail id sbi.[protected]@sbi.co.in on 29 May 23. I also went to local branch (branch code - 21730) and submitted the hard copy of the self-attested KYC document with kyc update form on 29th May 23.

      I tried to call home branch (customer care provided number [protected]) which never reachable. When I tried to reach out to local branch number ([protected]), no one is picking the call.

      I have not received any update on this from the back yet.

      Could you please help me to resolve this issue?
      Jun 4, 2023
      Complaint marked as Resolved 
      After many follow ups to the bank, my issue got resolved. They have activated my account. Hence closing the issue.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      After many follow up to the bank, my problem has been resolved. Hence closing this ticket.
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        R
        from Kadapa, Andhra Pradesh
        Jun 2, 2023
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        Address: kadapa

        Sir,
        i have not give any type of authentication for that fraud transaction please find attached file for your referance in that i am hilighted transaction not done by me i have lossed Rs 10000 please help me to recover that amount
        bank name:state bank of india
        branch name:kadapa(yerramukkapalli)
        account number:[protected]
        transaction referance no:[protected]
        please recover my amount as early as possible
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          vivekroy2991
          Jun 1, 2023
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          CIF not scrutinised by LCPC for my NRE account at SBI

          Address: Kolkata

          I created an NRE account and converted my domestic savings account to an NRO account at SBI Kolkata (Muchipara Branch). My KYC was complete and I was issued a debit card as well. I was clearly told that my account is complete.

          However, I am not able to transfer money out of my NRE account. Yono SBI app gives the error "CIF not scrutinised by LCPC". Because I am a NRI, its not easy for me to visit my local branch. They are...
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          gedelaravinder
          from Visakhapatnam, Andhra Pradesh
          Jun 1, 2023
          Jun 13, 2023
          This thread was updated on Jun 13, 2023
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          Address: Flat no.301, D-Block, Suvarna Srinivasam Apartments,TUNGLAM, PEDAGANTYADA

          Dear Sir,

          AEPS Withdrawal of amount Rs. 2000/- done from my account no. [protected] fraudlently with RRN NO.[protected] ON 01/06/2023 11:24:48 AM.

          Request the cocerned team, please look into and refund the amount back to my account
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Please make it fast
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            R
            rameesh agarwal
            Jun 1, 2023
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            Complaint against
            SBI
            State Bank of India
            Mumbai

            SBA [protected]

            ALLEGATION 1

            1. We have received the following two email message this day, about TDS deduction, which is wrong and illegal and to be refunded back.

            Dear Customer, TDS of INR 14.00 deducted for interest paid on A/C No XXXXX256258.

            Dear Customer, TDS of INR 16.00 deducted for interest paid on A/C No XXXXX671957.

            2. Make a note that we had already submitted 15H on 1st April 2023 when we made a new FD on that day. And when we submit 15H, it automatically covers all our FD made with the bank by that day.

            3. So whatever TDS have been deducted by you is totally wrong and illegal and hands to be refunded back into our account.

            ALLEGATION 2
            SBI sad
            SCSS quarterly interest will go on credited only at 9:00 p.m. at the ending day of every quarter. And we cannot do anything as it is not in our hand and we have sent the issue to the competent authority.

            We got to say in this reference

            This reply we have been listening from you for so many months and you will repeat it for the next so many months too because you people in SBI believe in excuses to make customers fool rather than providing general solution in a genuine time frame. Provide the details of the technical team their name and email ID and a deadline, when the issue will be resolved.

            ALLEGATION 3

            You said
            Contact the branch manager for all issues and problems. This reply is neither satisfactory nor acceptable.
            We have referred to the branch manager only many times over different issues but no proper resolution was found in so many cases, we had to refer to regulatory authorities including PG portal and to you. But regrette fully you are telling us to contact the same branch who failed to provide genuine resolution. This is the reason why complaints are getting filed up with no resolution by you people because you believe in excuses to make customers fool and this is evident as per the heap of precedents we have in our record as very bitter experience with your SBI. When Subbarao and Popli were branch manager, they always helped to resolve the issue to our satisfaction, which is not at all observed with the current branch manager.

            ALLEGATION FOUR

            We got a shocking SMS from SBi with a threat notification to deactivate our net banking and mobile services, if correct mobile number is not submitted to the branch.
            If so, how come their warning message reached t to us without any issue through the same mobile number registered with them.

            You said
            It is a system generated SMS.
            This clearly prove that how deficient and negligent your system people are who failed to take care needed to keep their system update and consequently result into harassment and trauma and waste of time to customers. And such deficiency we had to face persistently in all your workings. Why we have to suffer so much due to your people in SBI?

            ALLEGATION FIVE

            1. For each every complaint, you say, contact the branch manager. We contact the regularity authorities were not satisfied with the branch. But still you say, contact the branch only. What is the sense in providing such answer.
            2 after so many months, you are telling us that the culprit mangal sali, did not behave wrongly. Why such a false defence after so many months?
            3. We have lodged our complaint, immediately after the incidence. At that point why didn't you say that we are lying and you staff is innocent.
            4. This clearly proves you are lying just to defend this rascal, who had miss behaved with obscene remarks to my wife when Subbarao was the chief manager. and you are saying there is no complain against this rascal.
            5. This clearly proves how down your moral has gone and obviously we will take up this matter to police and court to teach you people the cruel lesson.
            RK Agarwal
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              ASWALE MEGHA PRABHAKAR
              May 31, 2023
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              I have ordered products from myntra.com on 4th of may 2023 and that order got cancelled by Myntra on 15th may 2023 it was a pre-paid order and they inhitetd the refund of cancelled product but ammount is not reflecting in my bank account . along with this details I am attaching the screenshot of e-mail conating reference ID which is given by myntra.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                from DELHI, Delhi
                May 30, 2023
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                Respected Sir/ Madam,
                This to inform you that I am a customer of SBI Card account Number ([protected]) and the Tracker Id ([protected]) and I have used SBI Card due to my financial issue. I was not able to pay money after that I took the settlement letter and on the last EMI. I haven't arranged funds for clearing the settlement letter of around 20000. I have received many calls from Mobile Number [protected] and her name is Mayesha Sharma. I already explained my financial condition and also how much I was able to pay but she told me that now you are in pressure so now take our offer. I requested you to please look into this matter and please take immediate steps to solve this matter. otherwise now i am not able to take pressure.
                I will get suicide because my financial condition is not good I recently got job in a year. I will give all the amount as per the settlement but this types of recovery I am not able to give amount if i have no source of income then who can I paid amount..
                I give you assurity that I will pay the amount as early as possible and as per the settlement.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  D
                  May 30, 2023
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                  Address: D-2ND 74 MADANGIR DR.AMBEDKAR NAGAR NEW DELHI 110062 AMBEDKAR NAGAR,MADANGIR PHASE-II,BLOCK-D-II Hauz Khas South Delhi India 110062
                  Website: [email protected]

                  Sir,
                  Aaj Afternoon mein 4000 deposit kiye between the transaction I received the slip saying 2000 × 1 Note retained to verification bna deposit 2000. 1 all and credited the amount 38000 into the account . Sir plss help me branch manager use the abusive language what to do I do sir contact to branch manager plss help
                  South Delhi Madangir sector -4
                  Plss help me
                  Name- Deepa
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    R
                    Rakwalparveen
                    May 29, 2023
                    Jun 1, 2023
                    This thread was updated on Jun 1, 2023
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                    Sir,
                    1. With regards to Shouraya Credit Card
                    2. Applied for since last 40 days
                    3. Tele verification done and message received quoting that you will get card 9-11 days but so for not get the same
                    4. I have contacted officials but no response
                    5. My PAN Card Number is APDPK9933L
                    6. Please look into the matter and intimate me
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1206612. For security reasons, we would request you remove the comment that contains your contact/card information urgently.
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                      S
                      Shameel vp
                      from Bengaluru, Karnataka
                      May 29, 2023
                      May 29, 2023
                      This thread was updated on May 29, 2023
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                      Address: Bangalore

                      I am already holding a state bank credit card. One of the sales guys offered me one more credit card with updated limit.
                      Application was approved and the card was sent to my address. As i was out od town; I couldn’t receive the card and told the courier guy to come back in 3 days as i will reach at the address during that time.
                      But they sent it back.
                      Once i reached back at the address, i had been constantly contacting the bank guys to redeliver the card. Which never happened and they had already sent me the statement.
                      After a month long follow up, they informed me i may have to pay delivery charges and they will arrange a re delivery, which i agreed. After few days i got a message saying my card has been delivered; but i never received it. Also they had charged penalty for non payment of statement charges plus gst on that and that is a huge amount.
                      Everytime when i raise a complaint, they are saying i may have to pay the charges but never interested in making sure that i am receiving the card.
                      Very pathetic service from SBI card team.
                      The guy who enrolled me always tells he will update the status, but that never happened.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Hi, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1205147. 
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                        D
                        Deergh
                        May 27, 2023
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                        I used phonepe to recharge my SBI fastag wallet on 13 may 2023. The money got deducted from my bank account and phonepe customer care shoes it has been reached to the SBI. But SBI fastag doesn't show the transaction of 1800 rs (which was done in two parts; 300rs+1500rs) . Therefore I registered a complaint on its website and they said that they would reply but they haven't replied and complaint has been closed from their side. My money is stuck with them for 2 weeks and they do not even reply. please make sure that I get refund ASAP. I have verified all the transaction details and it is correct.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          M
                          Makeit -L
                          May 27, 2023
                          May 29, 2023
                          This thread was updated on May 29, 2023
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                          Dear Sir,

                          I have applied for an SBI credit card, but I encountered an error stating "F-55 DATABASE Defaulter." It is important to note that I do not possess an SBI account nor have any prior association with SBI. My CIBIL score is 782, indicating a good credit history.

                          This issue is significantly impacting my financial decisions, and it is distressing as I have not engaged in any improper activities concerning my personal data. Thus, I kindly request your assistance in resolving this matter promptly.

                          Regards,
                          Sudheer Kumar Verma
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Hi, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 1204836?
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                            R
                            raman rallapalli
                            May 26, 2023
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                            Debit card OTHPOSxxxxxxxxGOOGLEPLAY APP CYBS XXXXX

                            Address: plot no. 23, h.no. 3-9-518/10, road no. 3, bhavani nagar, mansoorabad, l.b.nagar, hyderabad 500068

                            Sir,
                            I, Rallapalli Seetharaman, having a Savings A/c No. [protected]. Since around 5 months Rs. 400/- deducting from my savings account. plz resolve this as soon as possible.
                            In the statement it shows:
                            Transaction details:
                            by debit card OTHPOS[protected]GOOGLE PLAY APP CYBS S[protected],...
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                            S
                            sajeedahmed89
                            from Tandur, Andhra Pradesh
                            May 26, 2023
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                            SBI Auto-deducted premium of Rs114 on 13th March 2023 for PMJJBY insurance scheme which I never subscribed to. Again SBI Auto-deducted premium of Rs436 on 8th May 2023 for PMJJBY insurance scheme Renewal.
                            I would request SBI to stop this scheme auto deductions from my account immediately and refund the complete amount deducted Rs 550.
                            I have given the written complain to the SBI Tandur ADB Branch to stop the PMJJBY, but NO action is taken yet.

                            Account number: [protected]
                            SBI Tandur ADB Branch, Telangana
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              M
                              malarkodi karthick
                              from namakkal, Tamil Nadu
                              May 25, 2023
                              May 26, 2023
                              This thread was updated on May 26, 2023
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                              What is DOM/Surcharge/tips

                              Address: keerambur, namakkal, tamilnadu
                              Website: retail.onlinesbi.sbi

                              I have been charged RS.2.88 AND 2.31 and so on AS DOM/SURCHARGE charges for recent days when I am using SBI debit card AT FUEL STATIONS.

                              While the Central Government is promoting and encouraging cashless transactions and even declared 0.75% discount at petrol pumps for card payments, the SBI is subverting the whole idea by charging an excess payment as DOM surcharge....
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                              chandramauli pratap sahu
                              May 23, 2023
                              May 25, 2023
                              This thread was updated on May 25, 2023
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                              Deduction of 500 rupees from my credit card after available of balance for auto debit process in my due date.

                              Address: SBI Cards and Payment Services Limited Unit 401 & 402, 04th Floor, Aggarwal Millennium Tower, E-1,2,3 Netaji Subhash Place, Wazirpur, New Delhi 110034
                              Website: www.sbicard.com

                              Deduction of 500 rupees from my credit card after available of balance for auto debit process in my due date. on dated 13 may 2023 i had to pay 1789.11 through auto debit process and even also on this particular day i have kept 1789.11 rupees available in my account but still they deducted 500 rupees showing reason of payment dishonor fee in 14th may 2023.
                              As sir i m going under financial crisis, such amount also means a lot for me.br...
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                              Vikash Toppo
                              from Ranchi, Jharkhand
                              May 23, 2023
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                              Address: State Bank Bhawan, M.C. Road, Nariman Point, Mumbai, Maharashtra

                              On 16/05/23 around 11:55 pm, I tried to pay amount Rs 39407 through POS machine from my SBI debit card which was failed twice. Thereafter I successfully paid the same amount through UPI payment mode. But after few minutes the earlier failed transaction money Rs-39407 also get deducated from my account.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Vikash Toppo
                                from Ranchi, Jharkhand
                                May 22, 2023
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                                Address: State Bank Bhawan, M.C Road, Nariman Point, Mumbai, Maharashtra, India

                                On 16/05/2023 around 11:55 pm, I tried two transactions through POS machine from my SBI debit Card but the transactions was failed initially and later after 5-10 minutes my money Rs 39407 was deducted from my SBI Savings Account.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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