| Address: POST BAG NO.11, GPO, PUNE AURANGABAD ROAD, AHMEDNAGAR State: MAHARASHTRA Pincode - 414001 |
Written complaint was submitted at the home branch on 28th April 2023. Complaint is still under process...
My name is Dhhanashri daughter of Ramesh Gavit.. My father has taken personal LOAN of â¹15, 00000 with interest rate 12.10% for a term of 5 years(60 months) In january 2021... In 2021 we were not able to pay EMI for 3 months. Therefore, bank put a hold on my father's account and filed a case against my father(That's legal, No issue). Within few weeks my father paid all the 3 months' EMI. After this incidence my father was paying all the EMI on regular basis. You can check the statements. All things were going well but recently on March 31st 2023 my father's account was CREDited by â¹5, 19000(CPF money). My father wanted to withdraw them for my younger brother's college admission and last date was 21st April 2023. But unfortunately we couldn't get admission because of those so-called branch employee or employees.
Bank debited 14 EMI in advance. This is 27th month of the LOAN so balance amount should be â¹9, 10000 something.. But today, balance amount is showing â¹5, 45209 which should be shown in 41st month of the LOAN.
1st time (today was 3rd time) When my father visited bank and asked for the reason, There is a m*nx and Ill-mannered lady named Anita(à¤
à¤à¥à¤&agra...⇄ शà¥à¤¨à¥à...⇄ बाà¤) working in a LOAN department said "your daughter must have withdrawn the money ". She didn't even check statement. How could she talk like this??? Later she said you have done fraud and there is a Case(still we didn't get any letter or email of the Advocate appointed by the Bank) filed on you that's why your money has been debited by the SYSTEM. I don't get it, Is computer really a dumb or intelligent device. As per my knowledge computer works on physical command given by human only.
"""This lady always misbehave with my father. She always try to insult him. She always talk on personal matters.. I don't understand who the ### give her right to talk about our personal family matters. Did bank employees really have the right to ask about where we spend the money or what did we do with it?? How dare she?????"""
Even in 2021 that m*nx lady put a hold on my SBI bank account saying that I'm doing a fraud, just because my father's all money was transferred to my account...what the hell? She put a hold on my account even when my father and I were not holding joint account. That wasn't under RBI guidelines. Still she put a hold on my account. I just hate her, I really hate her..
Jun 22, 2023
Complaint marked as Resolved Bank refunded 11 emi only.
State Bank of India [SBI] customer support has been notified about the posted complaint.