State Bank of India [SBI] Complaints & Reviews

State bank of india, howly branch, less no of employees are present, they remains absent most of days, also during working hour, they don't do their works and roams here and there, and when a costumer wants to know something, they shows their rude behaviour and says come later on. It happened with me also, i want to know about status of my atm, when i approached there, they are too rude and asked me to come later on. I am a doctor, what do they think of themself, don't the customers have other things to do??? Please sbi higher officials, please do something or otherwise lot of people like me will switch to another bank without hesitation. Thanks

I am a sbi account holder and uses sbi master card. I have tried to withdraw money from various atm in my area in delhi. There is a cash crunch in my area. But the stark thing is bank was deducting rs23.60/- in the name of insufficient balance in the atm.

My complaint how sbi can charge its customer for the transaction which was declined due to insufficient balance in the atm. The case is simply of loot because most of the atm does not flash about unavailability of cash. Its like a trap to milk money.

This is a general complaint so i am not putting my specific details.

Hi, i have submitted one cheque by vodafone in sbi. But after 15 days sbi return the cheque to my by saying it is not cleared in written. But they are not saying the exact reason. They are saying reason 41.

Vodafone is saying they have issued correct cheque with no problem & asking for exact reason.

Cheque is bounce but sbi not telling the exact reason

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 1058 rupees was successfully processed on 3 april 2018 to my account by amazon india. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund.
Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Refund of rs.1085 on[protected]. (3 april)
The authorization code (Refund reference number) for the transaction is 39356139.
Sbi a/c # [protected]
Ifc sbin0016901

Tnanks
Inderdeep singh

Dear Sir/Madam,
I would like to inform you that I tried depositing some amount (Rs. 700) in the CDM machine, and as I clicked the confirm button after entering the amount, the server crashed, and received a TRANSACTION TIMEOUT receipt.
My money’s gone, and I don’t know what to do. I was trying to deposit this money, so that I can transfer it to other account in which I’m getting debit messages everyday due to low balance!...

My credit card ending with 7101 and 4714 SBI has given facility for balance transfer with rate of interested per month and processing fee but now there are collecting additional finance charges when I spoke there customer care there are playing with word
They are cheating this should be circulated in all Public
SBI is not good bank
I have paid additional amount in last month but still there are continue with finance charges
Request you to solve this problem as I have paid all amount on proper time
How to stop additional charges for finance
I don't understand help me pleas

I deposited rs 34500 cash through sbi cdm machine on 14 april morning around 9 am in sbi cdm sigra, varanasi. But machine showed some error message after accepting my amount within the cdm. Then i checked account also after 30 hrs, but amount not credited in account. Plz do necessary action
Sbi account number — [protected]
Ifsc code-sbin0002614
Cdm machine-sbi sigra

I forgot my online sbi internet banking password and wanted to reset it and the new password sent to my home address. For this i needed to do my aahaar linking of mu sbi account. The branch where my account is far from my home so i requested that them to let me do it at another sbi branch near my home. They didn't agree to that. I had to go to that branch. Next i needed to reset the internet banking password. I raised an online request to reset and dispatch the password. The online system says it the request has been accepted and the password will be sent in 2 weeks. The password never came. Since then i have raised the password reset and dispatch request 3 times and haven't heard anything from them yet.

Amount of 5500/- has been deducted from account no [protected], but amount not withdrawal. Transaction was made through sbi atm bajrang nagar kota (Rajasthan). Account holder shaitan lal meena. So i want to help from your respective branch to credit the deducted amount in the account no mentioned above. I am facing shortage of money. So please do the needful as possible as fastly.

I had deposited inr 13000 via the cash deposit machine at your branch located at payyanur. The money was taken in by the machine. But the amount has not been credited into my account. The transaction was of the denomination of rs 2000 x6 (12000)+ 500x2 (1000). Totalling 13000. I had tried to deposit 17000 in all. But two notes of denomination 2000 was not accepted by the machine. Kindly look in to the matter

Hello sir/madem. Jay bharat. Kapadwanj azad chock sakha ma maru account chhe. Me 3 month thi pradhan mantry mudra loan mate apply kriyu chhe.. Pan tyana staff ma besta adhikari shree tarun kumar patel roj dhakka khavdave chhe ane gussa ma boli khadi mukechhe. Me badha document api didha chhe. Pan temne kam j krvu nathi. Temno gusso joine dar lage6e.. Sir/madem please solution my complaint... Jay bharat...

. Bharat no jarur nagrik.. Shaikh tausif mahammad shafi..

Sir with due respect today i used a pnb atm (In chandigarh sec -21sainik bhawan) a for withdrawal of money from my sbi bank account but during payment connection time out this type of error displayed on screen and transaction didn't happen but the amount 10000 rs got deducted from my account when will i get my refund
I don't where to share my details like account no and all for further complaint all the toll free numbers written doesn't exist or can't take my call at the moment
Please resolve my problem

I have taken sbi cc and the interest has been charged on such a high rate that from last i am paying more than the minimum due and still it doesn’t seems to be getting over, i requested for help upfrontly and none of the team member is ready to help.

Below is the entire trail email conversation.

— forwarded message —
From:
Date: sat, 14 apr 2018 at 12:36 pm
Subject: re: [interaction id:1-[protected]] ext: emi
To:

14/4/2018

Dear sir/madam,

Thank you for writing to sbi card.

This is with reference to your communication dated 13/04/2018.

Charges related: we regret to express our inability in reversing the amount debited towards finance charges and late payment fee on your sbi card account.in case if the payment is not received on the due date, then the mentioned charges will be applicable.

Finance charges: we would like to inform you that in case the payments are missed or outstanding on the card is received less than the total amount due/ total outstanding amount, then interest charges are applied on the balance amount, thus the payment starts revolving on the account, this is also applicable on all the fresh charges incurred, in the same month by the cardholder.

The finance charge will be levied at 3.35% per month plus government service tax @ as per applicable charges.

Please note that the finance charges will be calculated on opening balance as well as fresh purchases. This process continues till the complete outstanding on your card account is paid in full.

In case of cash transactions there is no interest free period available at all.

The finance charges are levied at 3.35% per month plus government service tax (As per applicable charges) from the day of cash withdrawal, on a daily basis. The finance charges are levied till the cash transaction amount is paid back in full. (Hence, the outstanding on cash is liable to accrue finance charge for period between the statement date and the date on which full payment is received).

Further, we kindly request you to visit our website www.sbicard.com for detailed example on calculation of finance charges under most important terms and conditions.

Late payment charges: we would like to inform you that in case the payment of at least minimum amount due is not received by the payment due date, the late payment fee is applied subject to a minimum of rs.100.00 and a maximum of rs.750.00 plus government service tax (As per applicable charges).

Please note, the late payment fee will be applicable as per the below-mentioned slab, plus government service tax (As per applicable charges).

Nil for total amount due up to rs.200;
Rs.100 for total amount due from rs. 201 - rs. 500;
Rs.200 for total amount due from rs. 501 - rs. 1, 000;
Rs.500 for total amount due from rs. 1, 001 – rs.10, 000;
Rs.750 for total amount due above rs. 10, 001

Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!

If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.

Yours sincerely,
Akshay nikam
Customer service– sbi card

[thread id:1-9b1mas5]

— original message —
From: [protected]@travelats.com
Sent: 13/4/2018 04:00:36 pm
To:
Cc: "customer. [protected]@sbigeneral.in"
Subject: re: [interaction id:1-[protected]] ext: emi

So does that mean that i should discontinue paying the dues towards my card!
Kindly advise, since the entire team is not ready to help me out and eventually u want me to pay off the dues without considering my current situation, also to remind you i had never asked for the credit card your team had approached me and called me time and again to make purchases and sbi is following the old stereotypes rituals of charging a huge amount of interest which i am paying for years and doesn’t seems to be ending.
Hoping to see a positive revert at the earliest.
Thanks,
Farzan

On fri, 13 apr 2018 at 2:09 pm, wrote:
13/04/2018
Dear mr. Farzan shaikh
Thank you for writing to sbi card.
This is with reference to your communication dated 12/04/2018
Restructuring related:we wish to inform you that we have taken note of your request regarding converting outstsanding into emi however we are unable to proceed with your request.

We express our inability to take action on the matter, we regret the inconvenience caused to you.

We truly value you as our privileged customer and regret the inconvenience cause to you in the matter address to us. Please accept our sincere apologies for any inconvenience caused to you and for your displeasure whilst you felt our service levels did not meet your expectations. We solicit your continued patronage to our services.

Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!

If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.

Yours sincerely,
Ashish yadav
Customer service team – sbi card

[thread id:1-9b1mas5]

— original message —
From: [protected]@travelats.com
Sent: 12/4/2018 02:25:23 pm
To:
Subject: re: [interaction id:1-[protected]] ext: emi

What sort of help is that?

Farzan shaikh

Travel consultant

Signature
Dubai airport freezone, p. O. Box 4516
Dubai - uae | t: +[protected] | d: +[protected]

F: +[protected] | e: [protected]@travelats.com | image002 image003image004image005 twitter

Confidentiality note:this e-mail is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an agent or employee responsible for delivering the message to the intended recipient, is prohibited. If you have received this e-mail in error, please notify us immediately (Telephone +[protected] or by return e-mail) and destroy the original message and all copies thereof. You agree that there is no warranty (Expressed or implied) that this e-mail is free from infection by viruses or anything else that has contaminating or destructive properties. You should implement virus checking procedures before opening this e-mail and any attachments.

Image006

On thu, apr 12, 2018 at 12:50 pm, wrote:
12/4/2018

Dear mr. Farzan shaikh,

Thank you for writing to sbi card.

This is with reference to your communication dated 11/4/2018.

Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!

If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.

Yours sincerely,
Marina mariam koshy
Customer service team – sbi card

[thread id:1-9b1mas5]

— original message —
From: [protected]@travelats.com
Sent: 11/4/2018 05:50:13 pm
To:
Subject: re: [interaction id:1-[protected]] ext: emi

Please advise on the following.
1) what will be the emi i will be paying every month?
2) is rs. 8, 899/- as mentioned below is the total outstanding?


Farzan shaikh

Travel consultant

Signature
Dubai airport freezone, p. O. Box 4516
Dubai - uae | t: +[protected] | d: +[protected]

F: +[protected] | e: [protected]@travelats.com | image002 image003image004image005 twitter

Confidentiality note:this e-mail is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an agent or employee responsible for delivering the message to the intended recipient, is prohibited. If you have received this e-mail in error, please notify us immediately (Telephone +[protected] or by return e-mail) and destroy the original message and all copies thereof. You agree that there is no warranty (Expressed or implied) that this e-mail is free from infection by viruses or anything else that has contaminating or destructive properties. You should implement virus checking procedures before opening this e-mail and any attachments.

Image006


On wed, apr 11, 2018 at 4:11 pm, wrote:
11/4/2018.

Dear mr. Farzan shaikh,

Thank you for writing to sbi cards.

This is with reference to your communication dated 9/4/2018.

Flexipay : we wish to inform you that transaction of rs. 8, 899/- has already been converted to emi for the 24 months tenure.

Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!

If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.

Yours sincerely,
Vishnu kumar
Customer service team – sbi card

[thread id:1-9b1mas5]

— original message —
From: [protected]@travelats.com
Sent: 9/4/2018 02:19:22 pm
To:
Subject: re: [interaction id:1-[protected]] ext: emi

Dear sod.
Please call me so we can discuss this issue [protected].

Farzan shaikh

Travel consultant

Signature
Dubai airport freezone, p. O. Box 4516
Dubai - uae | t: +[protected] | d: +[protected]

F: +[protected] | e: [protected]@travelats.com | image002 image003image004image005 twitter

Confidentiality note:this e-mail is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an agent or employee responsible for delivering the message to the intended recipient, is prohibited. If you have received this e-mail in error, please notify us immediately (Telephone +[protected] or by return e-mail) and destroy the original message and all copies thereof. You agree that there is no warranty (Expressed or implied) that this e-mail is free from infection by viruses or anything else that has contaminating or destructive properties. You should implement virus checking procedures before opening this e-mail and any attachments.

Image006


On wed, may 17, 2017 at 11:14 am, wrote:
May 17, 2017

Dear mr. Farzan shaikh,

Thank you for writing to sbi card.

Flexi pay emi status: - we wish to inform you that the transaction for an amount of rs.8, 899/- has already been converted into flexi pay emi plan on 14/05/2017 for tenure of 24 months.

International mobile number update process:

We regret to inform you that in the absence of required details, we are unable to process your request for international mobile number update.

Further we would request you to please confirm us exact/expected the date of return back to india.

We also wish to inform you that as per the sbi card policy, any cardholder who is not residing in india for more than six months, card facility will be ceased

We would request you to confirm us in case, you staying out of india for more than 6 month, so that the card can be deactivated as we do not provide services if the customer is staying abroad for more than 6 months.

We wish to inform you that we can only update international mobile number only maximum of 90 days.

Please confirm us further course of action.

We wish to inform you that we can only update primary card holder contact number as registered mobile number.
In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go! “

If you are not satisfied with the response, you can write to nodal officer, customer service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

You can now get response to your query within 24 hours. Introducing fast and easy way to raise queries online. To log a query, please click http://bit.ly/2n9iP6G.

Yours sincerely,
Geeta singh - customer service

[thread id:1-9b1mas5]

— original message —
From: [protected]@travelats.com
Sent: 10/5/2017 12:46:28 pm
To:
Subject: re: [interaction id:1-[protected]] ext: emi

Dear sakshi,
Kindly note i am on resident visa and not visit, hence my return date is not fixed.
And if you are facing trouble to update my international number ([protected]) you can update my father's number ([protected]). The reason i want to change my contact is because the existing number is owned by my sister and she no longer lives with my parents
Please find the following details for your reference.
*complete residential address;- 15 zubeda house near rehmani chawl kajuwadi chakala andheri (E) mumbai - 400099

*registered mobile number:[protected]

*dob/mother’s maiden name:- 22 nov1989/ dilshad shaikh

*last mode of payment with bank’s name:- cash deposit at branch

* need 24 months emi plan.


Farzan shaikh

Travel consultant

http://holidaysats.com/signature/2.png
Dubai airport freezone, p. O. Box 4516
Dubai - uae | t: +[protected] | d: +[protected]

F: +[protected] | e: [protected]@travelats.com | image002 image003image004image005 twitter

Confidentiality note:this e-mail is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an agent or employee responsible for delivering the message to the intended recipient, is prohibited. If you have received this e-mail in error, please notify us immediately (Telephone +[protected] or by return e-mail) and destroy the original message and all copies thereof. You agree that there is no warranty (Expressed or implied) that this e-mail is free from infection by viruses or anything else that has contaminating or destructive properties. You should implement virus checking procedures before opening this e-mail and any attachments.

Image006


On wed, may 10, 2017 at 10:45 am, wrote:
10/05/2017
Dear mr. Farzan shaikh,
Thank you for writing to sbi cards.

This is with reference to your communication dated 09/05/2017.

International mobile number: we would request you to confirm the following details as updated with us, since it would enable us to take the necessary action at the earliest.

*complete residential address

*registered mobile number

*dob/mother’s maiden name

*last mode of payment with bank’s name

We would also request you to confirm the date of return back to india.

Further, we would also like to inform you that a confirmation call back would be made on your old registered mobile number and international number would be updated only after successful confirmation on the call.

In case, your old registered mobile number is not active, then we would request you to send either:

1. E-mail from registered e-mail id only along with scanned copy of passport or
2. Duly signed physical letter along with copy of passport at sbi card, 10th floor, tower – c, dlf infinity towers, dlf phase ii, gurgaon – 122 022, haryana.
Please note that international mobile number would be updated temporarily and same would be deleted from the records on approaching the date of return.

Flexipay on account: we wish to inform you that through flexipay you can make big purchases on your card and convert them to easy monthly installments. We wish to inform you that the features of flexipay are:

- any transaction of rs.2500 & above can be converted to flexipay.

- transaction can be converted to flexipay within 30 days of purchase.

- tenure option of 6, 9, 12, 24 and 36 months.

_ flexipay carries a flat rate of interest of 12.00% p. A for 36 and 24 and 13% for 6, 9 and 12.

- a onetime processing fee will be charged at the rate of 2% subject to a minimum of rs.149 & maximum of rs.750.

- in case you wish to foreclose/cancel your flexipay plan, a 3% cancellation fee will be levied on the outstanding principal amount.

How to convert to flexipay

- you can rewrite to us

- call 39020202 or [protected] (If calling from bsnl/ mtnl lines)

- sms fp to 56767


Incase of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go! “

If you are not satisfied with the response, you can write to nodal officer, customer service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

You can now get response to your query within 24 hours. Introducing fast and easy way to raise queries online. To log a query, please click http://bit.ly/2n9iP6G.
Yours sincerely,
Sakshi bajaj - customer service

[thread id:1-9b1mas5]

— original message —
From: [protected]@travelats.com
Sent: 9/5/2017 11:12:11 am
To:
Subject: ext: emi

Dear team,
I have made an expense from my card yesterday of inr 8, 899/- i would like to convert this into emi.
Farzan shaikh

Travel consultant

http://holidaysats.com/signature/2.png
Dubai airport freezone, p. O. Box 4516
Dubai - uae | t: +[protected] | d: +[protected]

F: +[protected] | e: [protected]@travelats.com | image002 image003image004image005 twitter

Confidentiality note:this e-mail is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an agent or employee responsible for delivering the message to the intended recipient, is prohibited. If you have received this e-mail in error, please notify us immediately (Telephone +[protected] or by return e-mail) and destroy the original message and all copies thereof. You agree that there is no warranty (Expressed or implied) that this e-mail is free from infection by viruses or anything else that has contaminating or destructive properties. You should implement virus checking procedures before opening this e-mail and any attachments.

Image006

—
Farzan shaikh

Travel consultant

Signature
Dubai airport freezone, p. O. Box 4516
Dubai - uae | t: +[protected] | d: +[protected]

F: +[protected] | e: [protected]@travelats.com | image002 image003image004image005 twitter

Confidentiality note:this e-mail is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an agent or employee responsible for delivering the message to the intended recipient, is prohibited. If you have received this e-mail in error, please notify us immediately (Telephone +[protected] or by return e-mail) and destroy the original message and all copies thereof. You agree that there is no warranty (Expressed or implied) that this e-mail is free from infection by viruses or anything else that has contaminating or destructive properties. You should implement virus checking procedures before opening this e-mail and any attachments.

Image006

Sir,
This is to inform that on 4th January, 2018 four fraudulent transactions were done on my SBI Credit card No. [protected]. The details of this transaction which were neither authorized by me nor were undertaken with my participation are mentioned below.
Transaction date and time Merchant/ Establishment Name Transaction Amount (Rs.) Disputed Amount (Rs.)
04.01.2018 (2.19 PM) Airtel Money 10000/- 10000/-
04.01.2018 (2.20 PM) Airtel Money 10000/- 10000/-
04.01.2018 (2.21 PM) Paytm 10000/- 10000/-
04.01.2018 (2.22 PM) Paytm 10000/- 10000/-
Total 40000/- 40000/-

I only became aware of Rs. 40000/- being debited on my SBI Credit Card through OTP and Transaction alerts through email, the copy of 4 transaction alerts attached. It is submitted that the above mentioned credit card was in my position during the time of these fraud transactions. The copy of the transaction dispute form that has been submitted to SBI with the request to block the card and to cancel the transactions is attached below.
I would request you to file a FIR for four fraudulent transactions which were done on my SBI Credit card No. [protected] on 4th January, 2018 amounting to Rs. 40000/-.
Thanking You,

Yours faithfully,

Raghunath Prasad Saini
9907 B, C/o Sh. Deen Dayal Gupta,
Ahata Thakur Das, New Rohatak Road
Opp. Sarai Rohilla Railway Station
New Delhi-110005

After i paid the velanchettiyur toll in cash, i stopped my car (Tn22df1650) and bought fastag sticker. I have paid rs.1000 (Agentid 71942). Just minutes after, i have been charged rs.465 for no reason. Car was not used in any toll by the time. Pl refund my money.

Transaction history
Transaction date transaction id amount payment through transaction type transaction status
[protected]:34:43 [protected] 400.00 agentid 71942 credit success
[protected]:42:06 [protected][protected] 465.00 toll transaction - velanchettiyur-07-apr-2018 01:42:06 pm debit success
Statements showing last five transactions

Sir,
Please refer control no. [protected], dt. 13.01.2018, that
I have closed all the following loans in the year of 2005/2006 itslef due to i retired from the sbi and there were no outstanding balance in the following accounts.
Consumer a/c. No.[protected]
Loan against shares a/c no.[protected]
Personal loan a/c. No.[protected]
Consumer loan a/c. [protected]

My name is girish kumar and i have an a/c in sbi, pathanapuram branch. I am servicing in indian army. My a/c is a defence salary zero balance a/c. Today i try to withdraw rs.500 from my a/c, during this time a/c balance is rs. 515. I don't get money. But my a/c is deducted rs.23 as insufficient balance. Please take necessary action. I wish to refund my balance. This is cheating

Fraud by moon frog lab
Various transactions occurred in three days. Like 30 times without me being aware of it.

It's say
By debit card othpg (72105)
*moon frog lab g.co/helpp
Also google is mentioned somewhere in my pass book details.

So in three days they tried to take my money out by various transactions occuring in a day.
Like 118, 590, 590, 245,.
Having different serious (Othpg[protected]
10 to 20 transactions in a day and til three days until i figured out there is no money in my account

There was no text message of deduction of money from my account.
No information given about.
Only i came to know when i went in atm to take out money

Various transactions occuring in a day.
I never gave my details to anyone
Nor the card. Didn't share any information. Did not book for anything.

I did some research about moon frog lab. It's some play store app company. That what i'm. Able to find out.. I never registered for any pay games or. Somerhing too.

I would like to know more about it.
How to file a. Complaint.
Is it a cyber fraud
Do i have to go police too
How should i file the case in bank
Will i get my money back.

Unknown transaction performed from my sbi debit card worth inr.4700 on pos [protected] at google*zeeshan najeeb txn[protected]. I did not receive otp and debit card is my safe custody. I informed the bank and the debit card is blocked now. I request you to investigate and arrange to refund the amount inr.4700 to sbi savings account. Please do the needful...

A refund of 1700 rupees was successfully processed on 5 april 18 to my account by paytm. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have confirmed with paytm and they have successfully processed the refund

Kindly solved my problem
Account number: [protected]
Reference id: 840227
Name: subhasis kundu