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State Bank of India [SBI] Complaints & Reviews

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Updated: Jul 16, 2026
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State Bank of India [SBI] reviews & complaints page 54

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P
Priyankadevipal
from Kanpur, Uttar Pradesh
Mar 18, 2023
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Address: sbi swaroop nagar kanpur up

I tried cash withdraw from SBI atm machine (no - SINW[protected] at around 08:40 hrs. on 01 March 2023 but complete power got failed. it's to be notified that no guard was present there at that time after around 10 minutes guard came and informed me that machine was running in emergency power supply and now, I have wait for 3 to 4 days or else go to branch. after that I went to nearby atm that is AU small finance bank atm present near Padam tower civil lines Kanpur and made successful transaction of Rs 6000. same day I made online complaint and even they told me to wait for 4 to 5 days, and money will return automatically. after waiting I complained on 04 March 2023, and they registered my complaint (no[protected] and they told me it will be resolved in 5 days. after waiting for seven days, I again complained (no[protected] on 14 March 2023 and again they told me to wat for 5 days. i called on 17 march to check on status now customer care service provider is telling me that matter has been resolved however no money came back in my account.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Preetikashyap1916
    Mar 18, 2023
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    Address: Shahjhanpur

    Hello sir!
    I have refunded a lien amount on 2nd March.
    But the customer has not received it yet.
    And State Bank of India is also not giving any answer, And the same reply is being received from Kotak Mahindra Bank Jaipur that the money has been given to State Bank of India.
    Preeti kashyap
    [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      Mar 17, 2023
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      Address: Sbi nagpur koradi branch

      I deposit cash in cdm of 3000₹ 500*6. But it shows transaction cancelled and slip is coming and it is showing 'retracted info'. Plz help me out. Here is the slip
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Fraud done by your side of another 3000₹
      [email protected]'s [Complaint's author] reply, Mar 21, 2023
      Fake portal.. fraud happened with me from this portal.. as i shared my number only to there executive only.. got a call from there side ... And they duped me of 3000₹... Dont trust this
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        R
        Rajrupa1
        from Rajkot, Gujarat
        Mar 17, 2023
        Resolved
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        Resolved

        I have ordered MOP worth 759₹ from Amazon but due to some quality issues, i have returned it on Amazon and Amazon has already issued muly refund on 20 Feb but still today (17 March) i have not received my refund in my bank account i am raising complaint regarding this problem I have also attached RRN number which was given by Amazon;
        RRN : 85215223051307743440643.
        Mar 17, 2023
        Complaint marked as Resolved 
        After raising complaint or what ? How ? I don't know but just after 30 minutes I have received refund, so I am marked this complaint as totally solved
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          Ashokanita Gupta
          from Vadodara, Gujarat
          Mar 16, 2023
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          Address: Vadodara

          Why Financial Charges:

          My Credit Card Statement with total outstanding payment of INR 1, 23, 407/- was due for payment on 23/02/2023. I paid INR 48, 407/- and then tried to pay balance amount of INR 75, 000/- through NEFT from my HDFC Bank account through SBI Card online portal many time. However, each time the transaction was showing as `Pending' under the status.

          I already informed this repeatedly on call centers, by sending mail and even contacting SBI Executives available at SBI Bank Makarpura GIDC Branch at Vadodara. The relevant screen shots were also mailed on [protected]@sbicard.com many a times. Thereafter, on one of the calls at call center, I was informed that NEFT payment in excess of INR 50, 000/- are not accepted and hence, I finally paid this outstanding amount of INR 75, 000/- in three installments of INR 25, 000/- each through UPI as was guided by call centre on 03/03/2023.

          In card statement dated 03/03/2023, INR 8, 890.66/- plus GST 1, 600.32/- were charged as finance charges. Since, there was problem in accepting money by SBI portal, why the financial charges have been charged to me without any error or default at my end.

          Amount of Financial Charges:

          I have been requesting the details of calculations for INR 8, 890.66/- plus GST 1, 600.32/- charged in my statement for the outstanding amount of INR 75, 000/-. However, inspite of sending repeated reminders, instead of sending the calculations, simply the mail containing standard narration are being sent to me in response.

          Reversal of Financial Charges:

          My requests for reversal of financial charges (Request #[protected], Request #[protected], Request #[protected] & Request #[protected] have been rejected stating that request for reversal couldn't be processed due to internal policy.

          I have been repeatedly informed on call by call center that the reversal requests are being rejected since my credit card is new and the financial charges can be reversed only after six months of issuance. Lastly, I had discussions with Mr. Pratesh / Pratik at Nodal Office on 14/03/2023 at 1045 hrs on Nodal Office Helpline no:[protected] confirming that I should pay this amount of financial charges @ INR 8, 890.66/- at present and again generate request for reversal on call centre after completion of six months of my credit card and this amount of INR 8, 890.66/- would then be reversed in next statement generated post completion of six months.

          Request:

          In view of stated circumstances, I agree to pay this amount of INR 8, 890.66/- on confirmation of reversal of this amount in next statement generated post completion of six months.

          However, the same is not being confirmed in writing for records.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Hi Ashokanita, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1150736.
          Ashokanita Gupta's [Complaint's author] reply, Mar 18, 2023
          The details as required has been mailed with reference number 1150736 on [email protected] with Interaction Id-1-313463304738
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            A
            Abhishekbha
            from Noida, Uttar Pradesh
            Mar 16, 2023
            Resolved
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            Resolved

            My username and net banking have been deactivated by the State Bank Of India without any prior knowledge.
            Now I live too far away from my home branch and customer care is saying I need to visit my home branch to instantiate my services.
            Mar 17, 2023
            Complaint marked as Resolved 
            The problem is not resolved. How you marked is as resolved?
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              V
              Vijeth_92
              Mar 16, 2023
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              I recently got my SBI Octane BPCL credit card & noticed that the backend team had entered the incorrect email id so I decided to change it in the app using the "Update e-mail ID" option but, was blocked saying the option has been disabled due to security reasons, I proceeded to make the change via mail by sending self attested documents using my email id but, the request has been rejected saying I have to send it via registered email, when the backend team has entered someone else's email ID that I don't own I don't know how it is possible for me to send a mail from someone else's email. I decided to cancel my card as I don't want to risk my personal information sent to someone else's email, I raised the request for account closure but, the bank has rejected it, I haven't even used the card for any transaction due to this security issue but, on 03/07/2023 I have been charged with ₹1, 767 as joining fees & haven't even received the joining bonus reward points after making payment. Last month I got a call from an executive saying that I need to wait for a month to make email or phone number changes via app but, its still frozen. SBI has been rejecting my account closure request as well & I don't know why.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Hi Vijeth, we regret the inconvenience. Kindly share with us your contact details at sbicard.com/email with the reference number 1150052 and our representative will connect with you at the earliest.
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                G
                Gopinath Saha
                Mar 16, 2023
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                Address: Kandi

                Money debited from my account but form fill will not be completed please do something or give my money back.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  T
                  Tilak Raj 987
                  from Ludhiana, Punjab
                  Mar 16, 2023
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                  Address: Aggar Nagar ,Ludhiana Block B
                  Website: AGAR NAGAR (LUDHIANA) BLOCK B

                  The Bima Policy is Activated On My Account Without My Permission. This is also a fraud By a bank staff because without my permission he cannot activated or applied for bima policy on my account .Please cancel my policy of PMJJBY and PMSBY. And the money is also auto debit or deducted from my account without my permission. Refund my money on my bank account.
                  My account number is [protected]
                  Branch : Agar nagar, ludhiana
                  B block
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  My contact number is [protected]
                  Please refund my total amount of money in my bank account.
                  Dear Tilak,

                  We wish to inform you that the enrollment, premium deduction and deactivation of the PMJJBY policy is done at the bank's end.

                  Hence we request you to coordinate with the bank for the deactivation of the standing instruction of the debit.

                  Thanks & Regards,
                  SBI Life Insurance - Customer Care
                  Dear Tilak,

                  We wish to inform you that the enrollment, premium deduction and deactivation of the PMJJBY policy is done at the bank's end.

                  Hence we request you to coordinate with the bank for the deactivation of the standing instruction of the debit.

                  Thanks & Regards,
                  SBI Life Insurance - Customer Care
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                    T
                    Tilak Raj 987
                    from Ludhiana, Punjab
                    Mar 16, 2023
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                    Address: Agar Nagar B Block Ludhiana

                    The in responsible sbi staff applied a bima policy on my account. The policy name as pmjjby (Pradhan mantri jeevan jyoti bima yojana) and pmsby (Pradhan mantri suraksha bima yojana) the policy is activated in my account without my permission. The cash is deducted on my account for bima.
                    But why account is auto debit. I am not applied for any bima yojana. Please refund my amount on my account.
                    My account number is [protected]
                    My branch is located in agar nagar ludhiana b block
                    The bank staff is rude. He is not give any reply to me.
                    I am asking the staff my money is deducted for bima yojna
                    But i am not applied bima yojana so how my money is deducted. The bank staff not reply me properly and rude with me. And the bank staff also not cancel my bima policy of pradhan mantri jeevan jyoti bima yojana) and pmsby pradhan mantri suraksha bima yojana)
                    Cancel my bima yojna of pmjjby and pmsby. Because i am not applied such a policy
                    And the cash deducted on my account please refund it.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 17, 2023
                    State Bank of India [SBI] Customer Care's response
                    Dear Tilak,

                    We wish to inform you that the enrollment, premium deduction and deactivation of the PMJJBY policy is done at the bank's end.

                    Hence we request you to coordinate with the bank for the deactivation of the standing instruction of the debit.

                    Thanks & Regards,
                    SBI Life Insurance - Customer Care
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                      A
                      Ashishace
                      Mar 15, 2023
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                      The following amounts were refunded by ajio.com but have not reflected in my account.

                      1. 997.95₹
                      Date of refund[protected]
                      Refund reference number[protected]

                      2. 914.73
                      Date of refund[protected]
                      Refund reference number[protected]

                      3. 546.25
                      Date of refund[protected]
                      Refund reference number[protected]

                      Please look into it and provide my refund as soon as possible.

                      Thanks
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Ashishace
                        Mar 15, 2023
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                        The following amounts were refunded by ajio.com but have not reflected in my account.

                        1. 997.95₹
                        Date of refund[protected]
                        Refund reference number[protected]

                        2. 914.73
                        Date of refund[protected]
                        Refund reference number[protected]

                        3. 546.25
                        Date of refund[protected]
                        Refund reference number[protected]

                        Please look into it and provide my refund as soon as possible.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          Surj00
                          from Guwahati, Assam
                          Mar 15, 2023
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                          I took a withdrawal of ₹22000 and ₹5000 on 20 february 2023 from expertoption.com. in my master debit card but the amount is not credited till now. I asked expertoption.com for my refund but they told that they have sent money to me on same day. and they provided me ARN reference number to take it to bank but the Sbi bank manager didn't helped me in this matter. they told me that they can't track the payment through ARN codes. they don't even know about Arn number. they didn't helped me for this. I told them about ARN number but they didn't understand and told me that to tell expertoption.com to send the amount they didn't received any amount. please help me sir I am in trouble. no one is helping me to get my money back. hope u will help more for this i am attaching a document which is sent to me by expert option support team. have a look on it. it is having all the required information. my account number is [protected]
                          name suraj kr sah. ifsc code sbin0003775.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Upar46
                            Mar 15, 2023
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                            Hello Team Today Midnight I received message from VD-TATACD which is as follows

                            Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time .

                            I hereby inform you that I have not applied for any credit card & did not enquired recently. Kindly note and take necessary action & report this activity also submit this activity report to concern cibil institution so they will not reflect that activity in next month cibil report
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              S
                              Surj00
                              from Guwahati, Assam
                              Mar 15, 2023
                              Resolved
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                              Resolved

                              Sir i have a debit card refund of 5000 and 22000 processed from merchant on 20/02/23 but still not credited to my account .sir i have asked the merchant about the problem but he provided me the ARN number of the transaction which is 75332993052003304675349 and 75332993052003304683475 and asked me to track the transaction by SBI authorities even i have reached the branch manager but he also did not help me as he dont know about ARN number
                              Mar 15, 2023
                              Complaint marked as Resolved 
                              I took a withdrawal of ₹22000 and ₹5000 on 20 february 2023 from expertoption.com. in my master debit card but the amount is not credited till now. I asked expertoption.com for my refund but they told that they have sent money to me on same day. and they provided me ARN reference number to take it to bank but the Sbi bank manager didn't helped me in this matter. they told me that they can't track the payment through ARN codes. they don't even know about Arn number. they didn't helped me for this. I told them about ARN number but they didn't understand and told me that to tell expertoption.com to send the amount they didn't received any amount. please help me sir I am in trouble. no one is helping me to get my money back. hope u will help more for this i am attaching a document which is sent to me by expert option support team. have a look on it. it is having all the required information. my account number is 35564592416 name suraj kr sah. ifsc code sbin0003775.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                M
                                Mr rebel
                                from Kolkata, West Bengal
                                Mar 15, 2023
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                                Address: SBI Branch,14552, Bhattanagar,Liluah,Howrah-711203

                                Recently I've OPEN a SBI PPF account at SBI BHATTANAGR (14552) Branch. And I closed my previous PPF account which was in AXIS BANK. So Axis Bank has been transferred the PPF amount to SBI PPF By Draft and has sent through Indian post Article No: RW[protected]IN. This post has been delivered on 06.03.2023 to SBI Bank, Bhattanagar Branch (14552).
                                I visited to the branch several times to complete this amount transformation. They didn't take any action till now.
                                My Savings account No: [protected]
                                SBI_PPF A/C No[protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Prince123321
                                  Mar 14, 2023
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                                  Refund has been issued from dlocal { nike financial team} on 3rd February 2023. But, still the amount has not been credited to my bank account. The RRN no is :- 7975911
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Prashant Palsanawala
                                    from Vadodara, Gujarat
                                    Mar 14, 2023
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                                    I have purchase one product from Amazon I paid from my sbi dabit card rs 3990 on 1st of march 2023 but my order is cancelled by Amazon same day they creat refund on my card same amount I order but after 10 days I didn't get my refund amount so I call to Amazon Coustemer care for this problem they provide me refund reference no. For ask to my bank about amount of my refund bi sbi didn't give me proper solution of my complaint I already file complain in sbi and provide my refund reference no is 74766513060308267330269
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      U
                                      Mar 14, 2023
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                                      Respected sir/madam,
                                      Hope you are doing well.
                                      Sir/madam, I have attended 129 questions in SBI clerk mains exam, after giving the exam I have checked my answers with all the solutions.
                                      in the result I have got only 51.25 marks which is not reasonable and satisfactory.
                                      if I haven't prepared well, then I can understand, but I have checked the answers of the questions by various organisations.
                                      I'll be highly obliged if you please check my answer scripts, and recount the number

                                      your truly,
                                      Unmesh Das Sarma
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        AndyRobin
                                        from Rewari, Haryana
                                        Mar 13, 2023
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                                        Address: Rewari

                                        I got this message from
                                        but I have didn't made this transaction.

                                        Please send my money back Dear Customer, Your A/C XXXXX057694 has a debit by transfer of Rs 2, 000.00 on 10/03/23. Avl Bal Rs 3, 561.76.-SBI

                                        Ac holder Name Shobha Rani
                                        Contact [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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