[Resolved]  State Bank Of India [SBI] — deduction of money from my account for failed transaction

Address:

Kolkata, West Bengal, 700073

Respected sir/madam,
I beg to state that i recharged my uts mobile app (Under irctc) on 07/04/2018 with amount of rupees 300 using my debit card. The first transaction was unsuccessful. So, i tried again and recharge done with rupees 300. But rupees 300 deducted twice from my account, total 600. The bank statement showing wrong date also. Though the date was 07/04/2018, it is showing rupess 300 debitted twice and showing date of 08/04/2018. I am attaching the bank statement and screenshot o[censored]ts recharge history.

I sent mail to sbi calcutta university branch and uts kolkata. But the problem is not solved, and not reply got through mail.

Kindly look into the matter so that the money will be refunded for failed transaction or will be added to the r wallet o[censored]ts if transaction is done.
Thanking you.

Yours faithfully

Susenjit mallick
Mobile number : [protected]
Email id: dr. [protected]@gmail.com