[Resolved]  Sterling Holidays Resorts — aac charges for vacation week

Address:Chennai, Tamil Nadu

The co without raising a machine numbered invoice and recording the co gst no / (Earlier service tax no) has been forcing members to pay amc for the one week annual holiday purchased by members for 99 year plans / 25 year plans of the one week holiday @ rs 5700 per year to rs 7500
The corporate governance is in a mess as the books of accounts are to be maintained on accrual basis where the invoice is to be raised first is a major violation of companies act 2013
And income tax act 1961 and gst act
Misfeasance misrepresentation, oppression and mismanagement of minority members and wilful intent to cheat and defraud members numbering over 10000 and practice is going on for past many years
Fraudulent agreements on land lease are made to collect funds from each member without giving any account to member or tax deptt

The members are not provided any audited accounts of the amount so collected each year and even charged and forcibly collected on resorts not owned by sterling resorts
Penalties and threats are issued to members
Investigations by al agencies be commenced and each member be refunded ti amount collected in name of aac
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Dec 4, 2018
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2018
Sterling Holidays Resorts Customer Care's response
Dear Dhandr,

We understand your concerns and would like to get in touch with you to resolve your query. Kindly email us your contact details at [protected]@sterlingholidays.com so that we can contact you.

Sincerely,
Member Relations - Sterling.
Sep 10, 2019
Updated by dhandr
NO RESPONSE RECD

ALL GOVT REGULATORS AND MEMBERS OF STERLING ARE BEING ADVISED OF THE HORRENDOUS AND ILLEGAL CHARGES BEING COLLECTED FROM MEMBERS WHO ARE THE REAL SHAREHOLDERS AND DIRECTORS AND CEO ARE ALL EMPLOYEES
REFUND ALL MONEYS AND ISSUE LEGAL INVOICES UNDER COMPANIES ACT 2013 CBDT AND GST TEAM ARE ADVISED BESIDES MINISTRY OF CORPORATE AFFAIRS AND HOME AFFAIRS
Sep 12, 2019
Updated by dhandr
NO RESPONSE EVER RECEIVED FROM STERLING TILL DATE EXPECT THREATENING MSGS TO PYAY DUES
OF AAC NOW INCREASED EVERY YEAR WITH CLOSED RESORTS OF JIM CORBETT

Sep. 12 at 10:08 a.m.

Thank you for your correspondence.

This is an automated response to acknowledge receipt of your communication. We assure you of a response within one working day. The Reference Number for your query is 04702817. Please quote the aforesaid reference number while sending any communication related to this query without changing the subject line in your email.

If your e-mail is pertaining to a holiday using Vacation Ownership /Units / SHOVOP membership request you to visit our new website https://www.sterlingholidays.com and log-in as a Sterling member to check real time availability, book or cancel your holiday.

Now discover an all new digital experience which can be accessed round the clock! In the new website you can get all details related to your membership and also make a payment towards your membership . In case if you run into any problems, please feel free to reach out to us. We would be happy to assist you.

To receive regular updates on your membership, send SHR R as an sms to 575758.

Regards,
Team – Customer Engagement
Sep 12, 2019
Updated by dhandr
9/12/2019 You have received a response from Sterling Holidays Resorts's Customer Care regarding your comment.
ABSOLUTELY FALSE

NO COMMUNICATION RECEIVED

PL OPEN ALL EMAILS AND CONSUMER COMPLAINTS AND ADVISE REGULATORS IN GOVT OF INDIA SO THAT EACH EMPLOYEE IS PUT ON INVESTIGATION IN THEIR PERSONAL CAPACITY AND PENALISED HEAVILY FOR MISGUIDING MEMBERS UNDER INCOME TAX ACT GST ACT COMPANIES ACT 2013
Sep 12, 2019
Updated by dhandr
FALSE MESSAGES BEING POSTED NOW

9/12/2019 You have received a response from Sterling Holidays Resorts's CUSTOMER CARE regarding your comment.Notifications
Date M
Sep 14, 2019
Updated by dhandr
1 Review
Chennai, Tamil Nadu, India
dhandr on Sep 14, 2019Mark as Resolved

Ladies and Gentlemen

1) Since 2014 I have been requesting for the number of weeks to CREDIT to my account OWNED BY ME which till 2019 are over 49 WEEKS TO MY CREDIT FOR MY OWNERSHIP

2)Without even once acknowledging the NO OF WEEKS LEGALLY OWNED BY ME STERLING HAD MADE IT A POLICY TO TURN A COMPLETE BLIND EYE TO THE OWNERS AND ASK THE OWNERS TOPAYTHE AAC OR AMC of the RESORTS NOT EVEN OWNED BY STERLING AND TAKE MY LEGAL RIGHTS TO USE MY OWNERSHIP RIGHTS OF )VER 49 DAYS which are worth RS Three LAkhs if ONE ROOM PER DAY IS LET OUT FOR MY OWNERSHIP AT A MINIMUM RATE OF RS 6000/- PER NIGHT

3) By depriving me of the Owner's rights and plastering and pressing to PAYAAC without the OWNERS USE THE HOLIDAYS OWNED IN RESORTS IT is A MISFEASANCE AND OPPRESSION OF LEGAL OWNERS OF SEVEN DAYS OF RIGHTS PURCHASED BY ME under contractual agreement

4) When will Board Of Directors wake up and shake up the shackles to allow the OWNERS to enjoy their PAID OWNERSHIP PRIVILEGES OF HOLIDAYS RESORTS

5)MY lawful rights today may be more than Rs 3.00 lacs and Please give my credit to my account within three working days with interest
and RAISE YOUR LEGITIMATE INVOICE of AAC only on annual basis on only of RESORTS OWNED BY Co

If response is not given in the aforesaid time we shall be constrained to move in channels opened to owners
Thanks
Rajeev Dhand
Akshay Dhand
Verified Support
Sep 19, 2019
Sterling Holidays Resorts Customer Care's response
Dear Rajeev,

We hope our executive has sent an email regarding this. Thank you.

Sincerely,
Member Relations - Sterling.
Complaint comments 

Comments

HELLO MR Managing Director and CEO
I can be reached at Intl telephone number these days as advised by email at least Five TIMES to same team who is communicating with m e on email and NO ONE EVER CALLED TILL TODAY And returned any of my ten phone calls made by me to MD office as MD feels very uncomfortable
Secy said that they are ready to resolve and reverse the charges wrongly and inadvertently being charged But to contrary Accounts Billing Deptt is Not aware at all of the MD office decisions

Mr Prem Watsa in Canada Owner of Fair Fax and Thomas Cook who now owns major Equity in Sterling Holidays has too been advised for past two years and No action taken by Sterling to respond

EVEN IN CHANDIGARH NO ONE EVER RETURNS ANY CALL made in June July and August 2018
VIKRAM LALVANI OR MR RAMANATHAN OR MR SUBRAMANIAM or other Board members
The Sterling has my phone nos and can be checked right away any time and send me a email and fix a time so that You cant say Phone was not answered
The co without raising a machine numbered invoice and recording the co gst no / (Earlier service tax no) has been forcing members to pay AMC for the one week annual holiday purchased by members for 99 year plans / 25 year plans of the one week holiday @ rs 5700 per year to rs 7500
The corporate governance is in a mess as the books of accounts are to be maintained on accrual basis where the invoice is to be raised first is a major violation of companies act 2013
And income tax act 1961 and NOW GST ACT

Misfeasance misrepresentation, oppression and mismanagement of minority members and wilful intent to cheat and defraud members numbering over 10000 and practice is going on for past many years
Fraudulent agreements on land lease are made to collect funds from each member without giving any account to member or tax deptt

The members are not provided any audited accounts of the amount so collected each year and even charged and forcibly collected on resorts not owned by sterling resorts
Penalties and threats are issued to members
Investigations by al agencies be commenced and each member be refunded ti amount collected in name of aac

[

HELLO MR Managing Director and CEO
I can be reached at Intl telephone number these days as advised by email at least Five TIMES to same team who is communicating with m e on email and NO ONE EVER CALLED TILL TODAY And returned any of my
EMAILS AND LETTERS WITH COPY OF EMAILS AND pAID bILLS SENT IN MaY 2019 phone calls made by me to MD office as MD feels very uncomfortable
Secy said that they are ready to resolve and reverse the charges wrongly and inadvertently being charged But to contrary Accounts Billing Deptt is Not aware at all of the MD office decisions

Mr Prem Watsa in Canada Owner of Fair Fax and Thomas Cook who now owns major Equity in Sterling Holidays has too been advised for past two years and No action taken by Sterling to respond

EVEN IN CHANDIGARH NO ONE EVER RETURNS ANY CALL made in MAY July and August 2019
VIKRAM LALVANI OR MR RAMANATHAN OR MR SUBRAMANIAM or other Board members
The Sterling has my phone nos and can be checked right away any time and send me a email and fix a time so that You cant say Phone was not answered
dhandr's [Complaint's author] reply, Sep 12, 2019
Thank you for your correspondence.
NO RESPONSE RECEIVED FROM STERLING EXCEPT AUTO RESPONSES

STERLING MEMBERS NEED TO WAKE UP AND TAKE THE ISSUE AT NATIONAL LEVEL THR MEDIA

This is an automated response to acknowledge receipt of your communication. We assure you of a response within one working day. The Reference Number for your query is 04697519. Please quote the aforesaid reference number while sending any communication related to this query without changing the subject line in your email.

If your e-mail is pertaining to a holiday using Vacation Ownership /Units / SHOVOP membership request you to visit our new website https://www.sterlingholidays.com and log-in as a Sterling member to check real time availability, book or cancel your holiday.

Now discover an all new digital experience which can be accessed round the clock! In the new website you can get all details related to your membership and also make a payment towards your membership . In case if you run into any problems, please feel free to reach out to us. We would be happy to assist you.

To receive regular updates on your membership, send SHR R as an sms to 575758.

Regards,
Team – Customer Engagement
DRI-DGGI carry out biggest-ever operation against GST violators at 336 locations
12 Sep 2019 | 8:23 PM
NEW DELHI: The Directorate General of GST Intelligence (DGGI) and the Directorate General of Revenue Intelligence (DRI) carried out pan-India searches at 336 locations
IS STERLING RESORTS also being searched urgently by DRI DGCI as it is causing heavy losses to exchequer after fleecing members

[protected]
The co without raising a machine numbered invoice and recording the co gst no / (Earlier service tax no) has been forcing members to pay AMC for the one week annual holiday purchased by members for 99 year plans / 25 year plans of the one week holiday @ rs 5700 per year to rs 7500
The corporate governance is in a mess as the books of accounts are to be maintained on accrual basis where the invoice is to be raised first is a major violation of companies act 2013
And income tax act 1961 and NOW GST ACT

Misfeasance misrepresentation, oppression and mismanagement of minority members and wilful intent to cheat and defraud members numbering over 10000 and practice is going on for past many years
Fraudulent agreements on land lease are made to collect funds from each member without giving any account to member or tax deptt

The members are not provided any audited accounts of the amount so collected each year and even charged and forcibly collected on resorts not owned by sterling resorts
Penalties and threats are issued to members
Investigations by al agencies be commenced and each member be refunded ti amount collected in name of aac
dhandr's [Complaint's author] reply, Sep 12, 2019
The co without raising a machine numbered invoice and recording the co gst no / (Earlier service tax no) has been forcing members to pay AMC for the one week annual holiday purchased by members for 99 year plans / 25 year plans of the one week holiday @ rs 5700 per year to rs 7500
The corporate governance is in a mess as the books of accounts are to be maintained on accrual basis where the invoice is to be raised first is a major violation of companies act 2013
And income tax act 1961 and NOW GST ACT

Misfeasance misrepresentation, oppression and mismanagement of minority members and wilful intent to cheat and defraud members numbering over 10000 and practice is going on for past many years
Fraudulent agreements on land lease are made to collect funds from each member without giving any account to member or tax deptt

The members are not provided any audited accounts of the amount so collected each year and even charged and forcibly collected on resorts not owned by sterling resorts
Penalties and threats are issued to members
Investigations by al agencies be commenced and each member be refunded ti amount collected in name of aac

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    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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