[Resolved]  Sun Direct — about not following trai rules and regulations

Address:506369

Sundirect a dth provider can't follow trai regulations.
As per trai, the dth consumers can select free to air channels or pay channels or both in a single window. For example i can choose 100 channels of basic package including fta channels and pay channels as per trai regulations but sundirect not allowed it to select free and paid channels at a time.
Was this information helpful?
No (0)
Yes (1)
May 31, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

Recently i recharged my sun direct dth with rs.250..but it was not activated... And also the customer service is not available... It is always busy...

I am a bussiness man in india A1 cell point I request you to send sun direct ruler buzz t.pin number
Shanmugam Vikram's reply, Apr 20, 2019
Sun direction ruler buzz t pin number
I recharged the sun direct customer id [protected] of sashidharan nair throgh indiapost payments bank app for rs200 on yesterday night. The cash is debited and payment is sucessful. But till now the system is not updated. So please rectify the issue or refund the amount

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information