[Resolved] Sun Direct — sun direct dth service | |||
Customer id : cr[protected] Smc# :[protected] On 1st of sep 2018 bought sun dth hd setup box with 1 year subscription plan for hd ultra tamil cinema plus sports basic subscription package with an validity of 31/08/2019. On 5th of march 2019, received an message stating that my plan has been migrated to best fit plan as advised by trai and validity has been reduced to 19/08/2019. This plan has only 50 % of channels activated against initial plan. Request you to look into the matter and ensure that all original channels are restored at the earliest. Was this information helpful? | |||
May 2, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Mar 15, 2019 Sun Direct Customer Care's response Dear Sir, We regret the inconvenience caused. We have forwarded your query to our customer care. They will get in touch with you as soon as possible.Regards Sun Direct Team Verified Support Mar 23, 2019 Sun Direct Customer Care's response Dear sir As per your request, complaint has been taken as feedback and forward to concern team Regards Sun direct Customer care | |||
7 Comments | |||
Comments
I pay.350 rupees..but iam not view some channel..i try to call to customer care..but not accept..i trouble..
Reply
Satyalokeshchandu Lokesh's reply, Mar 6, 2019
My id 10367704557
I have purchased a dth connection from Sun direct, but the call centre numbers they have provided are not contactable. Now we have no option. Please help.
Iam using sun direct SD package from 2018 july. From last week zee tamil is not at all working and showing as need to pay. As per our package it should work till 2019 July as iam expected and paid for. Pls help on this request.
Saranraj.M
[protected]
Saranraj.M
[protected]
Not able to open sun tv channel number 100 I do not know the PIN number
I have got some serious and urgent problem in regard to channel viewing. Some of the channels have been abruptly stopped . Trying to contact the call center but no response for the past one week. None of the call center number is working. So irresponsible. I am missing some important news channel even though I have paid for it.
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