Suzuki Motorcycle — access 125, seat locking hook damage

Address:Aryan Suzuki, Domlur, Bengaluru, 560093

Dear sir.

It is to bring to your notice that. My access 125 reg no. Ka 01 eh 3194 seat locking hook holder got damaged. Please see the attached photos. I went aryan suzuki service center, domlur, bengaluru today. They assessed and told me full seat need to be replaced and cost would be rs. 1700/-.

I had pay 1800 plus including gst. My concern is for small hook attachment repair, why whole seat need to be replaced? Please talk to your designers for alternate method to save the seat and help customers. I am using this vehicle since 2008 and i love it.

A small attachment may save whole seat. It is paining to learn suzuki design.

Please acknowledge.

Regards
Hp ramesha
[protected].
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I bought Suzuki access from raz suzuki .I drove around 450 km and one morning it didn't start .They took it for service and said battery was drained which shouldn't have happened. And instead of replacing it they charged and returned.it again got drained this time I was stuck at the signal .I almost got hit by a car just because their carelessness
access Service done me pyement 1310 pay but my access run 10 km an stop access your employee engeen open all oail an patrol lik show room call me but all warantage owner pay but why pay owner 8000 rs mistak your employee please clear my complain last 5 days dayli complain but not responding Ig Suzuki an your employee please clear an not complete I m go to ligal action today

My mobail Nambar :[protected]
My Suzuki access 125 motorcycle insurance claimed on jan 11/2020
After 15 days i didn't get my vehicle work still pending they have very poor customer service.

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