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Swiggy Complaints & Reviews

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Updated: Sep 11, 2026
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Swiggy reviews & complaints page 102

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A
Ajay2k7
from Mumbai, Maharashtra
Oct 29, 2021
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Address: Bandra eaat

Dear Team,

My self Ajay Tiwari Resturant ID 22733749,
A person named Harsh Shah as a representative of swiggy come to me on 23 October 2021,
He asked me to do registered my restaurant in swiggy then I told ok and he registered my restaurant through his mobile and whatsapp him all my documents and shown him original also, then he told me just pay me 8590 right now and after document get ok you pay me 7316 rupes in that amount you get 1 tablet on which orders are coming and, your commission is 20% and swiggy gives costumer 60%discount behalf of you,
And he give me account details that is
Name : Bundl Technologies Pvt.Ltd.India.
Acct Number :[protected]
Bank Name : CSB Bank
Bank IFSC :CSBK0000337

And I transfer the amount the copy is in attachment.

But next day I m trying to call him and send him messages then it's not delivered so I called swiggy customer care so they told me we can not take any money from Resturant owner,

So question is that how can he know the process and how can he have swiggy id card .

When I checked online then that bundl technologies Pvt Ltd belonging to swiggy only,

So what is happening pls let me know and give me money back from your account .

I already given a police complaint to Bandra police station.

His name Harsh Shah and mobile number[protected] /
[protected]

I attached transfer account details and Harsh photo.


Thanks & regards
Ajay Tiwari
[protected]
Dec 14, 2021
Complaint marked as Resolved 
Swiggy customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2021
Swiggy Customer Care's response
Hey Ajay, we regret knowing about this instance. We will have this escalated and our team will contact you further for assistance.
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    A
    Ankbha
    from Palwal, Haryana
    Oct 28, 2021
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    Address: Shiv colony palwal haryana

    Order id[protected]
    Iorder 20 roti but igot only 4 roti 16 roti Missing 😭😭😭😭 we are 8 people what we do Swiggy chat support not helping please help
    Swiggy customer support has been notified about the posted complaint.
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      A
      AkshitaUpreti
      from Delhi, Delhi
      Oct 27, 2021
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      Address: bangalore

      I ordered food from swiggy and they did not deliver all items, order number[protected]
      Swiggy customer support has been notified about the posted complaint.
      Hey Akshita, we are distraught to know there were items missing in your order, do write to us at [protected]@swiggy.in regarding this, so we may check the same.
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        K
        Krishna Pada Chanda
        Oct 26, 2021
        Resolved
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        Resolved

        I ordered for 5 fried rice, 1 chilly chiken and 1 chicken munchurian on 24/10/2021 by swiggy.
        Order no[protected], /

        registered email krishna.[protected]@sbi.co.in

        mobile no [protected]

        order from Mitali restaurant

        delivered by Abdul aziz al amin.

        But they supplied 1 fried rice, 1chilly chiken and 1 chicken munchurian.There was four fried rice missing.
        I complained for this by mail and mobile.
        They give me only Rs 400.00 by coupon.
        But my loss Rs640.00.
        After complaining they are not giving rest amount Rs 240.
        Today they call me appologise for the incident but no assurance for giving my loss.
        What to do now.
        Regards
        Dec 7, 2021
        Complaint marked as Resolved 
        Swiggy customer support has been notified about the posted complaint.
        Oct 26, 2021
        Updated by Krishna Pada Chanda
        I ordered for 5 fried rice, 1 chilly chiken and 1 chicken munchurian on 24/10/2021 by swiggy.
        Order no[protected], /

        registered email krishna.[protected]@sbi.co.in

        mobile no [protected]

        order from Mitali restaurant

        delivered by Abdul aziz al amin.

        But they supplied 1 fried rice, 1chilly chiken and 1 chicken munchurian.There was four fried rice missing.
        I complained for this by mail and mobile.
        They give me only Rs 400.00 by coupon.
        But my loss Rs640.00.
        After complaining they are not giving rest amount Rs 240.
        Today they call me appologise for the incident but no assurance for giving my loss.
        What to do now.
        Regards
        Verified Support
        Oct 27, 2021
        Swiggy Customer Care's response
        Hi Krishna, we are sorry for your trouble. Do share your concern with relevant details to [protected]@swiggy.in and we will be happy to make amends.
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          R
          Rudolf1801
          Oct 26, 2021
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          Food seal was broken
          Swiggy customer support has been notified about the posted complaint.
          Hey there! We are disappointed to hear that your order was served to you in a sub-par condition. Please allow us the opportunity to review this matter further. Request you to share this concern via email at [protected]@swiggy.in along with the order details and our team will look into this right away.
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            R
            Ramshiromani Dubey
            Oct 26, 2021
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            Address: Mumbai

            Hii my name is mahesh dubey. I have order oil from swiggy but received expired and bad quality oil. But swiggy not return and replace this oil. My order I'd Instamart order #[protected] please provide me resolution as soon as possible. My mobile no is [protected]
            Swiggy customer support has been notified about the posted complaint.
            Oct 26, 2021
            Updated by Ramshiromani Dubey
            Received damage, expired and bad quality oil but swiggy not return this oil and replace

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              K
              Kamlesh Kesarwani
              Oct 26, 2021
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              Meri id[protected] December, 2020 ko id deactivate kar diya gaya hai. Mujhse keval ek hafte mein 2 order delayed ke wajah se id deactivated kar diya gaya. Mere security money bhi wapas nhi kiya hai
              Swiggy customer support has been notified about the posted complaint.
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                M
                Mc mam Kmptc
                Oct 25, 2021
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                Respected sir you are receiving complaint from Hari from cuddalore. I can't able to search standard veg restaurant A2B, Ananda bavan thirupathiripuliyur branch. There foods will be so good. For the past four times I am ordering food from other hotel and I can't ae to tolerate the taste. Please help me reach A2B and Ananda Bhavan thirupapuliyur branch.
                Swiggy customer support has been notified about the posted complaint.
                Hi Hari, we understand your concern. Please write an email to [protected]@swiggy.in with more information on your request and we will look into this for you
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                  L
                  Loveena Goyal
                  Oct 25, 2021
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                  Mne khna mngwya tha jo ki galat mje deliver hua khna khrab tha nd jo mne mngwaya usse different tha mne sari valid pics nd video b share ki pr mko koi compensation ni mila mje help krre mra registered email h
                  [protected]@gmail.com
                  Nd no. H [protected]
                  Swiggy customer support has been notified about the posted complaint.
                  Hi loveena, please accept our apologies for this experience, we never intend to make you through any hassle and work constantly to make your experience seamless. Please share the order ID over an email to [protected]@swiggy.in where you faced this instance, so that we can look into this further.
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                    ‘
                    ‘O’pizzano ‘O’pizzano
                    Oct 25, 2021
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                    Address: Mohali

                    Restraurent I'd -378848

                    Reference previous mails sent for payout request.

                    It is once again requested that the payout amount for 400+ orders amounting to Approx 2.11 lacs(total sale) is still pending. The issue was highlighted to your team but still the matter has not been resolved.

                    It is added that the offer was activated by Swiggy after which the same was confirmed by your order management team. The concerned team has confirmed that payout of the offer will be made after deducting the commission but I have received approx 600/- rs for all 400+ orders. It is pertinent to mention here that no offer has been given from our side . The same offer is still reflecting in the Swiggy app rather your team has confirmed vide email dated 20.09.21 that the offer has been removed from Swiggy side.

                    It is also added that the app has some error that the orders were not reflecting or updating in the app during those days. But I have confirmed all the orders after having conversation with your order management team.

                    It is submitted that I have spent more than 1.9 lakh for preparing and delivering the said orders the details of which is enclosed with this email.

                    So It is again requested to payout the said amount at an early date to avoid court litigation. my iPhone
                    Swiggy customer support has been notified about the posted complaint.
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                      H
                      Himaja Reddy Maddika
                      Oct 24, 2021
                      Resolved
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                      Resolved

                      Food was loosely packed and spilled.. all the things were mixed into another like salad into rice curry and all.

                      This is not at all acceptable..
                      When i choose the option to talk to an agent about it it shows this query is closed..
                      Ridiculous management..

                      Photos also i cannot upload as it says you have crossed 32 mb.. infact the photo size is 2mb .. Dont know whats wrong with swiggy.
                      Nov 27, 2021
                      Complaint marked as Resolved 
                      Swiggy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 26, 2021
                      Swiggy Customer Care's response
                      Hi Himaja, we are disappointed to hear that your order was served to you in a sub-par condition and our support team was not helpful on the same Please share your concern along with the order details via [protected]@swiggy.in from your registered email address so our team will look into this right away.
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                        A
                        Athira rajesh
                        Oct 24, 2021
                        Resolved
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                        Resolved

                        Iam not able to login to my account using my phone number
                        When iam login it is showing that this number already in used 6 months.. I need you to fix this complaint as soon as possible
                        Nov 25, 2021
                        Complaint marked as Resolved 
                        Swiggy customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2021
                        Swiggy Customer Care's response
                        Hi there, we are sorry for your trouble. Do share your concern with relevant details to [protected]@swiggy.in and we will be happy to make amends.
                        मैं अपने फोन नंबर का उपयोग करके अपने खाते में प्रवेश करने में सक्षम नहीं हूं
                        जब मैं लॉगिन कर रहा हूं तो यह दिखा रहा है कि यह नंबर पहले से ही 6 महीने में उपयोग किया जा रहा है .. मुझे आपकी इस शिकायत को जल्द से जल्द ठीक करने की आवश्यकता है
                        rakesh kuri's reply, Nov 26, 2021
                        मैं अपने फोन नंबर का उपयोग करके अपने खाते में प्रवेश करने में सक्षम नहीं हूं
                        जब मैं लॉगिन कर रहा हूं तो यह दिखा रहा है कि यह नंबर पहले से ही 6 महीने में उपयोग किया जा रहा है .. मुझे आपकी इस शिकायत को जल्द से जल्द ठीक करने की आवश्यकता है
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                          B
                          Bhaskar jannu
                          from Hyderabad, Andhra Pradesh
                          Oct 24, 2021
                          Resolved
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                          Resolved

                          Hi sir/madam
                          My ID 800472
                          Please activate now sir, madam
                          Nov 25, 2021
                          Complaint marked as Resolved 
                          Swiggy customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 25, 2021
                          Swiggy Customer Care's response
                          Hey Bhaskar, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in
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                            A
                            angry army free fire
                            Oct 24, 2021
                            Resolved
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                            Resolved

                            Address: Hsr layout

                            Mera naam suresh singh hai
                            DE ID 1638251 hai.
                            Contact no. [[protected]]

                            Kisi karnvas mere 3 order cancel huee the usme mera koi fault nhi tha valid reason ke karan huee tha and ab swiggy company ne meri id block kr di hai .

                            Maine form fillup bhi kiya tha tab bola gaya tha hum cross check karke batate hai.
                            Ab online hub main Kai bar complent kar chuka hu lekin mujhe koi reply nahi mil raha .
                            Mere pass koi job bhi nhi h . Please meri id open kra de because mai akela person hu family me job krne wala and family responsibilities bhi h to pls as soon as possible meri id open kra de .

                            .Agar meri taraf se koi galati hue hai to main uske liye Maafi chahata hu. I assure you aage se aisa nhi hoga.

                            Maine kae baar DE support Online Hub me form fill kiya hai but koi call nahi aa raha hai.

                            Plz help kare. 🙏🙏🙏🙏

                            Thanks for hearing me. 🙏🙏
                            Nov 25, 2021
                            Complaint marked as Resolved 
                            Swiggy customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 25, 2021
                            Swiggy Customer Care's response
                            Hey there, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in
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                              L
                              Laxmi Shingate
                              Oct 22, 2021
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                              We are vegiterian, but we get nonveg biryani current order, we try to contact but unable to connect call please refund our money otherwise we taking legal action.
                              Swiggy customer support has been notified about the posted complaint.
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                                Y
                                Yash Bhartia
                                Oct 21, 2021
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                                I was offered a coupon for an incorrectly charged delivery fee. However, their chat closed before I was able to get the code. When I emailed about the same, they said they could no longer give the code to me. For no apparent reason.
                                Swiggy customer support has been notified about the posted complaint.
                                Hi Yash, we are concerned to see you are unhappy with our support, do write to us at [protected]@swiggy.in regarding the same, our team will check this.
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                                  H
                                  harsh_2250
                                  from Ahmedabad, Gujarat
                                  Oct 21, 2021
                                  Resolved
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                                  Resolved

                                  I have clicked make payment option after adding my food in cart and filled details of my SBI debit cards in swiggy payment gateway and after that my money cutted from my bank account and my order is not placed here I have attached screenshot of my transaction which I received from sbi.
                                  Nov 26, 2021
                                  Complaint marked as Resolved 
                                  Swiggy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 22, 2021
                                  Swiggy Customer Care's response
                                  Hey Harsh, we understand that you have not received the refund yet. Please share your registered details or the order ID by writing to us at [protected]@swiggy.in and we would be happy to connect with you and make amends.
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                                    sunny5113
                                    from Hyderabad, Telangana
                                    Oct 21, 2021
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                                    Address: Santosh dhaba exclusive, Hanuman Tekdi, Hyderabad, Telangana.
                                    Website: www.swiggy.in

                                    I have ordered garlic bread from Santosh Dhaba Exclusive formerly known as santosh Castel, through Swiggy so they delivered just a bun Instead of Garlic bread and I complained the issue to swiggy so they created a replacement. And I am surprised to find out that the replaced product also different, they told to email the issue to swiggy customer care and they replied no enough proof etc while I have sent photographs of food in box with bills and every thing. They scammed me .
                                    Swiggy customer support has been notified about the posted complaint.
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                                      roshangnps
                                      Oct 20, 2021
                                      Resolved
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                                      Resolved

                                      Hello there, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.
                                      Nov 22, 2021
                                      Complaint marked as Resolved 
                                      Swiggy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 22, 2021
                                      Swiggy Customer Care's response
                                      Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further.
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                                        roshangnps
                                        Oct 20, 2021
                                        Resolved
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                                        Resolved

                                        Address: Pankapara khetrajpur sambalpur

                                        Hello, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.
                                        Oct 20, 2021
                                        Complaint marked as Resolved 
                                        Not resolved yet.!
                                        Swiggy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 22, 2021
                                        Swiggy Customer Care's response
                                        Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. Thank you for sharing the details. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further. Please bear with us.
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