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Swiggy Complaints & Reviews

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Last updated Apr 22, 2024
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Swiggy reviews & complaints page 102

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R
Ratile
May 27, 2021
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Order not placed but amount debited

I have placed an order from swiggy but the order was not placed but money has been debited from gpay...
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santosh eswaran
May 26, 2021
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Ordered Bottled Drink

Address:chennai

Ordered a Red bull energy drink 3 numbers and all three are expired and raised complaint in swinggy chat and they said they will resend it even the resent one is expired...
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zambro
May 26, 2021
May 28, 2021
This thread was updated on May 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cake which I ordered from monginis.

Today I ordered a cake from monginis through swiggy when i recieved my order the delivery boy went. When i opened the box the cake was damaged. I immediately called the monginis from where my order was placed they replied me that the cake was in proper condition. The cake is damaged by the delivery boy....
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I have ordered veg noodles and chilly potato from swiggy order id[protected].. but I have got non- veg noodles and chilly potato was missing ... Being a vegetarian this is horrible for me ... And after asking to delivery boy he was talking in a very bad manner...
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vSantosh29
May 25, 2021
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Items are missing from my order #104743275115

Address:Mumai

This is in reference to the order no:[protected] and to bring to your notice that in Chicken Triple Schezwan rice the Gravy was missing. Even though the concern was immediately brought to your notice, no necessary attempt was made to deliver the gravy. please find attached the Image of the food delivered and the image of the dish depicted in the menu, which clearly shows the dish contains, Rice, Gravy, Omelette & Fried Noodles along with...
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Satyasairam
May 25, 2021
May 27, 2021
This thread was updated on May 27, 2021
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Swiggy DE ID not activated

Address:1-10-74,on chambers warakadas colony,beside Pantaloons,opp shyamlal building, Begumpet, Hyderabad

Dear sir my name mavuri satya sairam
I am joining swiggy on 21/05/21 your Hyderabad Begumpet office my number is [protected] after submitting all my documents but didn't get de I'd number. So many members are joining but not get de I'd . I am asking office inventory person he is not responding pls do immediately as soon as possible.otherwise I complaint higher officials....
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Address:madhapur

Hi sir
im balraju - 1063670
mobile no - [protected]
need to talk with swiggy team sir
i have got a blocked my account...
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simran1423
May 22, 2021
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Order Cancelled and No Refund

I had ordered food through online app swiggy on 17 may 2021 at around 8 pm. I made the online payment of Rs. 1492/- towards the bill and the same successfully debited from my account and the order was also accepted from swiggy. I received a call from swiggy delivery executive at around 8: 30 pm that due the current situation the order is taking time but he has reached the restaurant and will deliver the order as soon as possible. After half...
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Arshu134
May 22, 2021
May 22, 2021
This thread was updated on May 22, 2021
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Why my swiggy id 726893 is temporarily blocked

My swiggy id 726893 is temporarily blocked please help me...
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Kunaljha1997
May 22, 2021
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Order No #104687434006 not delivered

I had order food today at approx 9pm from swiggy chaska restuarant which is nearly 5-6 kms from my location. I received a message from swiggy at 9:56 pm the food has been delivered but actually it was not. I called the delivery executive many times he was just giving me excuses like i forget the route, i came to some other place by mistake.
When i asked why have you pressed delivered food option from app when it’s not been delivered...
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Mrigank31
May 21, 2021
May 22, 2021
This thread was updated on May 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received (Referral number- 103442350645-1-R1)

Hello sir/ma'am,

I was supposed to receive a refund of Rs. 134 from Swiggy between 10th and 14th May 2021, but I have not received it till now.

They said they have sent the amount... but it is not showing in my account.

Referral number[protected]R1

Best regards...
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AfsalKochi
from Paravur, Kerala
May 21, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shady business practice

Order #[protected]

The order was automatically cancelled by Swiggy after it was delayed. But the delivery person came after a long delay and delivered food and we paid him. He assured that he will notify Swiggy and pay accordingly. But when we tried to order again last week Swiggy is indicating that we never paid and they will not allow us to order again without paying the amount we paid the delivery person. I wanted to add...
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Indrasis Acharya
May 19, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs5870 was deducted from account not credited after 10 days

Address:Akankha, Newtown, Flat 13D, Tower 3 , Kolkata 157

I ordered one Jack Daniels from Maharaja Shop, Dumdum, Kolkata on May 8th, 10.57am . Money was deducted Rs5870/- but no order was processed in the app. Today is May 18th the amount has not been refunded. Did swiggy chat multiple times they said it will be credited within 7business days.

Regards...
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sreenath sede
May 19, 2021
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Didn't refunded order amount

By mistake order was placed and immediately the order was cancelled.
At the time of order cancelling no where mentioned/not got any pop-up saying the entire amount will be charged as cancellation fee charge. Hence i have processed with order cancellation.

After order cancelled, i didn't get any kind of refund amount i have paid for the order.

The amount is so much need for me. Request you to refund the...
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Sagar Urs
May 18, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about the money refund

Address:I don't know
Website:It as an app called as swiggy

This incident had taken place a couple of times by now. I had ordered food form Swiggy but due to the error in payment, the money was debited but the order was not confirmed. Though I called their helpline and sought help, they just said that the money would be refunded within 7 days but till date I haven't received a single penny. Please resolve this as soon as possible....
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hasanmohd96
May 18, 2021
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Food items missing from my order

Address:Bundl Technologies Pvt Ltd, Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru 560029, Karnataka, India
Website:www.swiggy.com

I ordered food from the Swiggy App on 18/05/2021 at 6:33 PM from the restaurant Al Baike Arabecue (A-1/15, Sector H, Aliganj, Lucknow) with the order number ORDER #[protected]. The order included the items Chicken Burger(4pcs or servings), Chicken Wings(4pcs or servings), Potato Fries Regular(2 servings) and Cold Drink(x4) for a total of Rs. 449. The order was delivered to me at 7:55 PM and had several missing items. The Cold Drinks x4 and...
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Phani Kumar Kodali
May 15, 2021
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Refund related issue on failed to deliver order

Address:Bundl Technologies Pvt Ltd, Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru 560029, Karnataka, India
Website:Swiggy.in

My order hasn't been delivered by Swiggy, customer care has accepted to refund the order amount to source account but they did credit Swiggy coupon. Several attempts to get the issue resolved by contacting chat support and email support went in vane. Received standard answer that they already have processed the coupon and they can't revert it. It's so disgusting that they are forcing the customer use their services like this. The coupon comes...
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Sanjukta Datta
May 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not credited into my account

Restaurant has cancelled my order but I didn't get my money back for my two orders..Swiggy said that money has refunded but it is almost 14 days..it is not reflected in my account..and bank representative also said that they could not help in this matter..What should I do Now..my order no is for RS 1310 is[protected] and for RS 990 is[protected]...
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priya raghhu
May 14, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swiggy failing to issue refund

Website:Swiggy.in

I ordered groceries from swiggy app and the payment has been deducted twice from my Amazon pay account. I have been calling the customer care and they are refusing to issue the refund but kept informing to wait for 7 days. It's more than 10 days now and I haven't received a refund. I am writing emails which is being ignored as well . They haven't replied to the emails even though after sending multiple follow up emails. The best part is their...
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I have made a purchase on 1st May for grocery and made payment using Amazon pay . The payment has been deducted twice from Amazon pay . I contacted swiggy customer care and they informed that the payment will be refunded in 5 to 7 days. It's not yet refunded to my amazon pay account. Contact# [protected]...
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