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Swiggy Complaints & Reviews

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Updated: Feb 27, 2026
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654
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J
Joyalbert
Sep 24, 2021
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Address: Kamrup metro guwahati Assam
Website: De Google connect forms.com

Till now I have not my week payout
De I'd - 1628617
Swiggy customer support has been notified about the posted complaint.
Sep 24, 2021
Updated by Joyalbert
When I'm going to get my week payout 1 weeks gone the company has not done the solution
Sep 24, 2021
Updated by Joyalbert
No no any swiggy customer support has been notified about my posted complaint ...
without consulting with delivery partner how they can resolve the solution by their own
Sep 24, 2021
Updated by Joyalbert
The company knowns just to reduce floating case on a time and they knowns about their own money they doesn't have a care for delivery boy
Verified Support
Sep 24, 2021
Swiggy Customer Care's response
Hi there, we are sorry for any hassle you have faced with your payout issue. Please fill the Swiggy connect form regarding this issue or share your DE ID, city and hub location details by writing to us at [protected]@swiggy.in and we would be happy to connect with you and resolve the matter.
Sep 25, 2021
Updated by Joyalbert
I have already filled swiggy connect form how many times I need to fill that forms . I have filled 2 time's but no response what wiil do now ...
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    P
    Pawan sindhi
    Sep 23, 2021
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    Address: Tilak nagar

    I met with an accident on 14 july while delivering swiggy item .my right leg got fractured two plates are being inserted in my leg. I contact swiggy brach but no one came.then i contact banglore branch office they ask me to go nearesr hospital. Next day one staff came and take photos of mine.he assure me that don't worry we will take care of everything don't worry.we will compensate you. Till now i get nothing from swiggy. My wife sell her ornaments to take medicines and to run the house.
    Swiggy customer support has been notified about the posted complaint.
    Swiggy is worst company ever. They don't care about the people. They only think about how to make money... Don't trust on swiggy. Worst company ever...
    Hi Pawan, kindly write to us at [protected]@swiggy.in, our team will check the same and assist you in this regard.
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      P
      Priyaram118
      from Bengaluru, Karnataka
      Sep 22, 2021
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      Hello gave a complaint in mail n over the call but failed to repay the amount for non delivered items. Send mail of cc camera footage for the same but no use
      Swiggy customer support has been notified about the posted complaint.
      Hi there. I am disappointed to know that all the items you ordered were not delivered to you, and that you did not get proper support with it. Please send us an email with your issue at [protected]@swiggy.in so that we can look into this and assist you further.
      Hey Priya, apologies for the overall scenario. Please share your order ID along with CC camera footage via [protected]@swiggy.in, we will look into the matter and help you ASAP.
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        R
        Ramesh Rampur
        Sep 22, 2021
        Resolved
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        Resolved

        Hllo Sir/mam
        My id [protected]
        I complete the all profile
        But I didn't get Swiggy hub in Raichur 584101
        Oct 30, 2021
        Complaint marked as Resolved 
        Swiggy customer support has been notified about the posted complaint.
        Verified Support
        Sep 23, 2021
        Swiggy Customer Care's response
        This is disappointing to hear, Ramesh. Please share your concern via email at [protected]@swiggy.in with the relevant details so our team will look into this right away.
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          asdf asdf
          Sep 21, 2021
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          The issue that I have experienced was: While booking, swiggy website given me option to type my address, I have written my address correctly but in the map it didn't picked up my address location even though i have chosen to my current location, it picked wrong location. When delivery boy call me I have asked him to deliver to my address but he went to wrong location picked by the swiggy map. I request him to deliver to my address and take extra delivery charge but he didn't listen to me only.
          I got call from swiggy team support, she also did not listen and cancelled my order forcefully without any refund. I have spend Rs.221/- but got nothing.

          It occurred on: 5/09/2021
          Order Number:[protected]
          Registered Email - [protected]@gmail.com
          Swiggy customer support has been notified about the posted complaint.
          Verified Support
          Sep 21, 2021
          Swiggy Customer Care's response
          Hi there, we apologies for the inconvenience caused. Please note the we have arranged you a call back from our team and they will assist you further on the same. I request you to kindly wait and please expect us with the call.
          Oct 04, 2021
          Updated by asdf asdf
          What happened??
          Don't call. Just rectify the issue and refund my money back.
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            S
            Sourav B. Roy
            Sep 20, 2021
            Resolved
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            Resolved

            Address: Bangalore India

            Ordered 2 burgers from Wendy's Bangalore and when i lifted the top bun to put sauce on the patty i found black disgusting dirt in the lettuce.

            I had already eaten one of the bugers without checking and could not eat the rest as i started feeling sick looking at the dirt on the food.
            Oct 23, 2021
            Complaint marked as Resolved 
            Swiggy customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2021
            Swiggy Customer Care's response
            Hi Sourav, we understand how disappointing it is to face such issues. We see that our team has addressed this issue over a call. You can always reach out to us for any issues you face, we will be glad to assist you.
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              S
              ShravanKT
              from Hyderabad, Telangana
              Sep 20, 2021
              Resolved
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              Address: Hyderabad

              Nightmare would probably never use it again, worst customer service ever and they definitely do not value their customers. Ordered 5 items worth rs 655 plus 80 rs of additional charges. Only 4 items where delivered. When spoke to customer service they say a coupon of rs 22 will be issued instead of the itme which itself was worth rs 100. Family had to adjust with less food, delivery charges of rs 80 got wasted how can they say they value their customers. Its simple ridiculous. Will never ever order again and request people to avoid it. When you charge people delivery partner fee its your responsibility to resolve their issues
              Oct 26, 2021
              Complaint marked as Resolved 
              Swiggy customer support has been notified about the posted complaint.
              Verified Support
              Sep 22, 2021
              Swiggy Customer Care's response
              Hi Shravan! It is upsetting to know that we were unable to provide the best experience and also to know that our team was unable to handle it promptly. Kindly write us an email at [protected]@swiggy.in and our team will surely revert with an update.
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                D
                Dipjit saha
                Sep 20, 2021
                Resolved
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                Resolved

                Address: Udaipur tripura

                Bank ka account thik ho gaye please pending amount de dena
                Oct 25, 2021
                Complaint marked as Resolved 
                Swiggy customer support has been notified about the posted complaint.
                Sep 21, 2021
                Updated by Dipjit saha
                Sir mere IFSC code change kar liya ab amount paid kar dijeye

                Verified Support
                Sep 22, 2021
                Swiggy Customer Care's response
                Hi Dipjit! We request you to fill up the Swiggy Connect form and our team will have this sorted within 24-48 hours.
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                  D
                  Dipjit saha
                  Sep 20, 2021
                  Resolved
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                  Resolved

                  Bank account IFSC code change kare

                  Address: Udaipur tripura

                  Mere jo bank hai uska IFSC code change ho gaye account pe amount credited nahi hota hai...
                  Helpful
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                  108 found this helpful
                  5 Comments
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                  J
                  Joyalbert
                  Sep 20, 2021
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                  Weekly payout issue

                  Address: Guwahati maligaon

                  I'm am delivery partner of swiggy my DE ID is 1628617 till now 2 week pass I have not got my previous week payout...
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                  48 found this helpful
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                  I
                  Indrajeet Bharatkumar Pawar
                  from Pune, Maharashtra
                  Sep 19, 2021
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                  Address: B.H Pawar, Sr.no 209/6/13, Koyana-Krishna, Bhagirathinagar, Sadesatara Nali Road, Hadapsar, Pune

                  I have ordered vegetables from Swiggy instamart.
                  After that I made payment, my payment gone but order didn't get placed, got canceled.

                  Please help.
                  Swiggy customer support has been notified about the posted complaint.
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                    S
                    Sonia.lamba
                    Sep 17, 2021
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                    My wife ordered from swiggy on 08/09/2021.Amount deducted from the account but order failed. After 9 days still we have not received any refund. Customer care executive on chat said in that case they cannot help. Swiggy is cheated with us for very small amount. On 08/09/2021 following message has been received:

                    Your payment for Swiggy order #[protected] was not completed. Any amount if debited from your card will get refunded within 4-7 days.

                    Regards
                    Swiggy customer support has been notified about the posted complaint.
                    Sep 17, 2021
                    Updated by Sonia.lamba
                    Some part of chat with customer care is attached for your kind reference

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                      P
                      Pranjay Gupta
                      Sep 16, 2021
                      Resolved
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                      Resolved

                      I purchased premium swiggy membership because they offer free deliveries on orders. But as soon as I bought the membership my regular restaurant was marked as unserviceable because I used to order a lot from there and the delivery Charges were high.
                      I went to customer care and waited for more than 1.5 hours because they put me on hold as they can’t help me and they will transfer the call to a senior executive. They denied help for a membership I paid for. I have all the screenshots for the chat.
                      Oct 24, 2021
                      Complaint marked as Resolved 
                      Swiggy customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2021
                      Swiggy Customer Care's response
                      Hey Pranjay, we understand your concern and we are here to help you out. We do apologize for the unsatisfactory experience you had with our support team. Please share your registered details by writing to us at [protected]@swiggy.in and we would be happy to connect with you and assist you further.

                      ^MS
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                        M
                        Mohd Uroj
                        Sep 16, 2021
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                        Address: A-44 Rajouri Garden
                        Website: Swiggy

                        Order id[protected]

                        Jitender Sharma- [protected] the rider arrived at restaurant and collect the order but not pick up on there app after that customer call me and told me rider jitender saying restaurant system not working, I have received order from restaurant and I am cancelling the order and you pay by cash.. It's fraud by rider
                        Swiggy customer support has been notified about the posted complaint.
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                          D
                          Dipjit saha
                          Sep 16, 2021
                          Resolved
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                          Resolved

                          Address: Udaipur tripura

                          Amount not credited in my bank account kab se bol raha hu solve nahi hoya
                          Oct 20, 2021
                          Complaint marked as Resolved 
                          Swiggy customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 17, 2021
                          Swiggy Customer Care's response
                          Hi Dipjit, we're sorry to know about this. Kindly provide your DE ID and your concerns via [protected]@swiggy.in, we will look into the matter and help you with your matter as soon as possible.
                          Not creadit to money my bank account
                          Please check the issue
                          I'm complet so many times
                          No response...
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                            D
                            DeepakJarwal
                            from Delhi, Delhi
                            Sep 16, 2021
                            Resolved
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                            Resolved

                            Address: Aurangabad, Maharashtra

                            I ordered food for 352 on 17th July 2021 at 7.30PM from Hotel Maithili.
                            Order no.#[protected]Registered mobile no. [protected]
                            I cancelled the order by mistake immediately I spoke the customer care executive escalation manager and informed about cancellation due to error and asked them to dispatch the order asap, to my address, they gave lame excuses like food is gone to food hub
                            I asked them to dispatch my food as I have paid for it And cannot loose my money, still they cooked up stories instead of dispatching my food
                            And I was charged 352 as cancellation charges
                            They to have one standard reply food was prepared and it will spoil
                            Are you people so hungry that you eat customers food in seconds and cannot reverse the cancellation to dispatch the food
                            Very pathetic customer care service and a bad way to cheat customers of their money and food
                            I was regular customer of Swiggy and you are loosing customer for no reason
                            Oct 20, 2021
                            Complaint marked as Resolved 
                            Swiggy customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 17, 2021
                            Swiggy Customer Care's response
                            Hi Deepak, we're disappointed to hear the support with our team was not up to your satisfaction. Kindly allow us some time while we connect with you over the call to have this addressed for you at the earliest.

                            ^ Raghav
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                              H
                              Harish_kumar_official
                              Sep 16, 2021
                              Resolved
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                              Resolved

                              Address: ANJAPPAR RESTAURANT - PERAMBUR, CHENNAI.

                              I was ordered chicken meals in ANJAPPAR RESTAURANT, PERAMBUR. In that delivered parcel the chicken gravy box and rasam box was totally busted and that gravy was totally leaked to the balance foods and the paper bag... Promisely can't able to eat the food...All the food I threw it to the dustbin, My hardened money that I paid was wasted. But I can't get an proper response from the swiggy and Surely I want refund because of this issue happened to me.
                              Oct 17, 2021
                              Complaint marked as Resolved 
                              Swiggy customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 16, 2021
                              Swiggy Customer Care's response
                              Hi Harish, we are concerned to see the food was delivered in such an unsightly manner, kindly write to us at [protected]@swiggy.in with the order details, our team will check this.
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                                K
                                Karuna809
                                from Gurugram, Haryana
                                Sep 16, 2021
                                Resolved
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                                Resolved

                                Website: Swiggy

                                I have recieved chicken salami from swiggy which was expired in 06/2020 and manufactured in 2019 a year old expired and I am having sever food poisoning due to this
                                Oct 17, 2021
                                Complaint marked as Resolved 
                                Swiggy customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 16, 2021
                                Swiggy Customer Care's response
                                Hi Karuna, we are sorry for your trouble. Do share your concern with relevant details to [protected]@swiggy.in and we will be happy to make amends.
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                                  D
                                  Dipjit saha
                                  Sep 15, 2021
                                  Resolved
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                                  Resolved

                                  Address: Udaipur tripura
                                  Website: Swiggy.com

                                  Payout thik se credited nahi hota avi tak solve nahi hoya
                                  Oct 21, 2021
                                  Complaint marked as Resolved 
                                  Swiggy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 17, 2021
                                  Swiggy Customer Care's response
                                  Hi Dipjit, we have received your previous complaints. We're sorry to know about this, please share your concerns along with your DE ID via [protected]@swiggy.in, we will check and help you with the matter at the earliest.
                                  Main Mera bank detail change karna hai
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                                    T
                                    Tamasree
                                    from Kolkata, West Bengal
                                    Sep 15, 2021
                                    Resolved
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                                    Resolved

                                    I have ordered and paid Rs 1152 for
                                    1) firni Rs 65
                                    2)kakori kebab (4 pieces) Rs 385
                                    3) mutton biryani and chicken tikka butter masala (6 pieces) Rs 640
                                    Total=1152
                                    But at the time of delivery I got
                                    1)firni Rs 65
                                    2)kakori half Rs 190(3 pieces)
                                    3) mutton biryani Rs 290
                                    Plus taxes Total Rs 572
                                    My chicken tikka butter masala and one kakori kebab are missing in order.when I contacted delivery boy and restaurant both are blaming each other.none has answer for my missing order or money.my food was not delivered properly when I need it, your customer support are not answering.atleast refund my money at time.. disgusting customer service
                                    Order I'd[protected]
                                    Oct 22, 2021
                                    Complaint marked as Resolved 
                                    Swiggy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 17, 2021
                                    Swiggy Customer Care's response
                                    Hi Tamasree, it is awful to know that you've faced this scenario. Thank you so much for sharing the details, we will reach out to you via call and solve this for you at the earliest. Please stay connected with your registered contact number. Thank you.
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