Swiggy Complaints & Reviews

Date of incident - 26th June 2021
Order Id :[protected]

This evening I ordered food for my family from swiggy it showed me that my food will be delivered to me in 36 mins. After waiting for around 35-40 mins the delivery guy came and asked me for OTP, I received a message were my order id was mentioned but didn't received any message with OTP, I immediately tried reaching out to swiggy but everytime the line was...

I had to cancel order as it was delayed beyond 1 hour. I redid not recieve any resolution fr customer care nor they took complaint

Your Swiggy order #[protected] has been cancelled. You will be charged Rs 173.0 as cancellation fee....

I had placed an order #[protected] which was supposed to be delivered in some 30 minutes. Order was confirmed from restaurant side. I was tracking the status in between and saw one delivery guy got changed just after reaching restaurant. After 40 minutes, still delivery time was showing 30 minutes, second delivery guy reached the restaurant. After i raised an incident, within few seconds a customer service personnel with number [protected]...

I ordered a coco crunch cake on 19th June from this restaurant "Whipped" via Swiggy platform with Order ID:[protected]. The cake was not packed well. It didn’t come with an ice pack. It was completely melted. Absolutely shabby and disgusting. It was just all over the box. Really really disappointed with the way it was packed and sent. It was spilled in the box entirely and not worth eating. Really a horrible experience! On top of that,...

I had ordered items. Amount deducted from my bank but the order was still pending...

My order no[protected]

I order Chitol Muithya 4pcs from ami bangali

But I recived 3 pcs,

I thought ami bangali is prestigious brand but how they are Fraud us along with swiggy, also i dont get compensation or replacement...

My order number is[protected]. I did my refund amount yet. It is almost 2 weeks....

I have ordered Mix Choupsey from Second Wife Restaurant through Swiggy on 23-June-2021. But I received Chicken Choupsey where there is no trace of Prawns at all. I called the Restaurant but they are behaving rudely by saying they have given prawns. Like this they are making customers fool and earning money. So please take a note of this. Also I have shared pic with Swiggy but Swiggy customer care executive is also not willing to take any...

Swiggy has been playing the fool and not bothering to credit an amount of 1143 to my account after a gap of 3 weeks now. Their customer service is pathetic. They need to be charged for cheating....

I had advised order on Swiggy .Order no. #[protected] on 10th June 2021. After around 15 Minutes, I got call from their Customer Office, saying that they had erecived two orders on same time and are canelling order due to confusion. In another minute, I got sms stating that they have cancelled order and charged me the amount of order as cancellation fee.

I never advised for cancellation and were waiting for delivery. I reported...

Hello,

I had ordered a biriyani through swiggy app, just after sometime my order got cancelled saying that it was cancelled as the delivery guy did not get any communication back, even though I did not get any call on that day. Since I contact the swiggy's customer care executive. I was being told that I need to compensate cancellation charges for which I did not comply with since I did not cancel the order in the first place,...

My restaurant id is 168885 sir pls change my mail id is ([protected]@gmail. Com) my new mail id is [protected]@gmail.com update waiting for 2 months.i have many time complaints the swiggy company but no answer...

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: restaurant level 300 clicks and 500 clicks Listing add during dinner, lunch. we didnt add clicks listing add. We observed in Last week and before week finance pay payout statement swiggy has deducted money for listing add clicks . from my side we didnt add 300 clicks and 500 clicks listing...

I have purchased 2 packs of Chicken Handi biryani on June 11, 2021 in online from Swiggy with Order #[protected] from Capital Multi Cuisine Restaurant. In the website it is written that "This biryani each packet will be provided with 1 egg". I should get 2 eggs for this packet but, i didnt got 2 eggs. The food is bland with out any spices and it is dirty because i got stones while eating. The Chicken pieces are not cooked and it is still...

I ordered pizza from pizza Hut. It's arrived more than a hr later. And it's taste was completely destroyed. It was like I am eating 2 day old pizza. I never had such experience with pizza Hut. I tried connecting the pizza Hut. The person from pizza Hut told me that delivery was ready but delivered 1 hr later. So as per him may be late delivery resulted in the horrible taste as it got chilled with hard cheese and non eatable crust....

I've been ordering from swiggy every day and these guys have limits for refunds even for regular customers.
They don't check food safety protocols in the hotels and my food was bad once. Next day also another issue happened. They gave 80rs food for paying 230rs.that too not what i ordered.
I've lost money and they don't respond back even after providing proofs....

I ordered kfc chicken bucket from swiggy… Swiggy executive not reached my place and said that he is not able to locate my location… he called me once and due to some reason Iam not able to pick up that call. So because of this he canceled my order at their end and take all my money as a refund and on top of that they charged me 60 rs as a cancellation fee…

Iam residing on society and any one can easy find my location...

HI
i want to inform you that swiggy has been looting and deduction our hard earned money from our weekly payouts. It has been deducted in the name of order level adjustments.They are making deductions without taking our consent...

Order was placed at 11.20PM, restaurant accepted the order and swiggy person delivered to wrong person, Then Swiggy customer care called me and reordered at the same, At 12.02PM, At 12.50 PM i got the message that order was cancelled and was told restaurant was closed....

Order was missing, Swiggy order no.[protected],

Complained to delivery guy, he took his hands off and told to complain to swiggy, but no refund has been made, out of 4 items 3 were delivered...