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Swiggy Complaints & Reviews

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Last updated Mar 30, 2024
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Swiggy reviews & complaints page 104

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C
Chandrika Compely
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Refund of rs1508 on match 6th

Address:Hyderabad

Refund for swiggy order no.[protected], with reference number for refund[protected] on match 6th 2021, is not yet received.

Please act on this ASAPnand get it credited in the account.thanks...
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gamegnix
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Swiggy delivery guy

Address:Main Road, Delhi 08067466728 Swiggy Office Contact Number, Swiggy Customer Care Helpline Number, Enquiry, Swiggy Customer Care Phone Number, Swiggy Cu

Last week my friend ordered food from swiggy and that delivery guy acted as if he couldnt find the house so he asked my friend to share the location on whatsapp and my friend did so he reached but after few days he started texting my friend my friend felt so uncomfortable my friend blocked him but he is still tried to reach her out and he texted from another no. this time he was talking dirty
here is the no. of the delivery guy [protected]br...
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A
Anurag Pandey
from Delhi, Delhi
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Served non veg to vegetarian guy

Address:Pune

I have ordered a food from swiggy Order #[protected], and instead of paneer chilly they send chicken chilly. I have raised a complaint to them but didn't hear anything from them and even there customer care is so arrogant and they were offering me 127 rs in return. really shameful business....
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Address:Sawai Madhopur

I ordered food from swiggy and paid by googlepay and order cancelled from swiggy and refund not received in my account

I contacted to swiggy for refund
They completed the refund and the payment is not reflected in my account yet
The transaction no is[protected]
Please solve my issue...
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T
Teju H
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received but app telling me that the process is complete

On 1st April 2021 i had cancelled an order cause the delivery boy had not been able to deliver for whatever reason and i was suppose to get the full refund as they said. In refund status its showing me that the refund process is complete but when i checked my bank account i havent got the money back in reality. I asked customer support and they told me to wait for 7 working days but i am not satisfied with this considering they said i was...
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T
Tarunsuryavanshii
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An unhygienic food delivered.

Address:Swiggy Main Office Address: 6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru 560047, Karnataka , India
Website:www.swiggy.com

Deliver an unhygienic food and their delivery boy was also not wearing any gloves or mask, so I haven't consume the food, when contacted to swiggy customer care, they accept their mistake and forcely provide me discount coupons by saying that they are unable to process the refund. They have not mention the reason why they are not able to process the refund to me....
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R
Ropert
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Money refunded

I ordered food in online by mistake two times payment made I informed no money refunded...
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M
Mr.Bikram
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swiggy account deactivated

Dear,
Sir/Madam,
I would like to inform you that from last 15days my swiggy account on mobile no.[protected] is deactivated without my knowledge after giving several times complaint at the customer care email Id the response had came that my swiggy account will be reactivated within 5buissness days but till now it was not reactivated.Kindly help me with this matter please. Thanks & Regards....
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N
Narendra Neelapu
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Very bad item received

My name name is Narendra, I have ordered a cake with order I'd : [protected].the cake is not good, it is tilted...complaint raised but not rectified ...please help me...
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H
Himanshubansal005
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No Order delivery

I made an order with Swiggy on 28th March. My order ID for the same is [protected]. The order was placed for 3kg dhokla for which I paid prior online. Later on after a few minutes I called the restaurant to tell them to pack them separately and to make 1kg packets each. I was then told that they are only delivery 300gms of Dhokla and not 3kgs. I then asked to delivery boy to check the weight first and only deliver me if it is complete 3kgs,...
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D
d.j. arun
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Food spoiled

Address:Chennai, medavakkam

Ordered food today in swiggy out of 4 items one item spoiled.

Spoiled item is BBQ chicken half..smelling and not able to keep it in mouth.. hotel star briyani, rajakilappakam. Please take action. Smelling badly.. kids are here and how can you give this food....
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N
NARESH SIR
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Id temporary blocked

Address:42, LAL BAHADUR SASTRI ROAD SERAMPORE

My id has temporarily blocked so I kindly request to reopen my account plzz plzz...
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M
Mangesh86
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Delivery at wrong address

I had ordered sandwiches from swiggy today but the delivery boy was at some other place instead of delivering to the adress where I wanted .. when contacted to helpline number, they said that there is mismatch in location . What was my fault in your technical glitch? Swiggy is resistant to refund my money back. I want the refund. Order no [protected]...
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S
sid@06
from New Delhi, Delhi
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Missing order for food

I ordered normal thali from swiggy from punjabi dhba restaurat his location is in mayur vihar they gave m.two ricebowls with out dal then i raised a complaint against this order and called to punjabi dhaba restaurant he said please call to swiggy after that i talk with customer executice he said hotel.and our delivery prtner cnt pick calls and cut my call please black list specially this restaurant nd then this app worst service worst management....
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S
Sandeeppandey23
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Refund not given for missing item

Address:India

My Order #[protected] had missing item, i sent picture of my package recived, asked them to talk to their delivery boy as I asked him when he delivered it to me, but had marked delivered. Now the remaining item oil was filled in the vegetable and roti was burnt, both images attached and swiggy email support says they can't verify my claim. How come this happen...they have become so desparate that they will not return people's money whether...
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S
Sush098
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SWIGGY - MONEY DEBITED but order was not processed

I had placed an order from zaitoon on 21 March 2021 using the swiggy app .The order amount was 314 and the order ID is [protected].The money has been debited from my account but the order was not processed .Please help me get my refund back .I asked the chat executive to initiate and refund and he didn't not help me with it saying it will automatically get refunded but my money has already been debited and credited to swiggy .Usually when...
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Payment was deducted from my account but Swiggy app doesn't show the payment of Rs.169 for subscription of Super Bite. Image attached for reference....
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S
Shubhu870
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Food items

Address:Baba boys hostel .. Lohrakocha Tharpakhna Ranchi

I have ordered food from swiggy . The food I received was Damaged and unhygienic so I complaint on swiggy so they initiated the refund of Rupees 308 but I haven't received the amount till now .. By them the amount have been issued in my account as they have provided the reference number also .. so please help me out...
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H
himanshujaincbec
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The delivery of spoiled food.

Address:M14, Valley Shilp Rd, Sector 36, Kharghar, Navi Mumbai, Maharashtra 410210, India, 902/M14

I have ordered food on 31st January through swiggy vide order-id [protected] amounted for Rs 462.
The food was completely spoiled and the same was informed to the customer care of the swiggy and they issued me a refund voucher of same amount valid for 30 days however I couldn't use the same and requested them to extend the validity but instead of constant request they simply denied and i have even asked for the explanation that what...
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Address:B 301 KALPANA CO OP HSG SOCEITY LTD, GODAWARI MHATRE ROAD, MHATRE WADI DAHISAR W

There were duplicate orders on 6th September 2020 from my account. Order id:
[protected]
[protected]
I received only one order. I have been chasing this order with the support team on a mobile app. They mention that they are not able to refund the amount and I need to check that with the Bank.
after multiple follow-ups they said I should contact support mail-id. I sent all the details to their support mail id on...
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