Swiggy Complaints & Reviews

Hi sir/madam
My ID 800472
Please activate now sir, madam

Nov 25, 2021

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2021

Swiggy Customer Care's response Hey Bhaskar, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in

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Address: Hsr layout

Mera naam suresh singh hai
DE ID 1638251 hai.
Contact no. [[protected]]

Kisi karnvas mere 3 order cancel huee the usme mera koi fault nhi tha valid reason ke karan huee tha and ab swiggy company ne meri id block kr di hai .

Maine form fillup bhi kiya tha tab bola gaya tha hum cross check karke batate hai.
Ab online hub main Kai bar complent kar chuka hu lekin mujhe koi reply nahi mil raha .
Mere pass koi job bhi nhi h . Please meri id open kra de because mai akela person hu family me job krne wala and family responsibilities bhi h to pls as soon as possible meri id open kra de .

.Agar meri taraf se koi galati hue hai to main uske liye Maafi chahata hu. I assure you aage se aisa nhi hoga.

Maine kae baar DE support Online Hub me form fill kiya hai but koi call nahi aa raha hai.

Plz help kare. ðŸ™ðŸ™ðŸ™ðŸ™

Thanks for hearing me. ðŸ™ðŸ™

Nov 25, 2021

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2021

Swiggy Customer Care's response Hey there, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in

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We are vegiterian, but we get nonveg biryani current order, we try to contact but unable to connect call please refund our money otherwise we taking legal action.

Swiggy customer support has been notified about the posted complaint.

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I was offered a coupon for an incorrectly charged delivery fee. However, their chat closed before I was able to get the code. When I emailed about the same, they said they could no longer give the code to me. For no apparent reason.

Swiggy customer support has been notified about the posted complaint.

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Swiggy Customer Care

from Bengaluru, Karnataka

Oct 23, 2021

Verified Support

Hi Yash, we are concerned to see you are unhappy with our support, do write to us at [protected]@swiggy.in regarding the same, our team will check this.

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I have clicked make payment option after adding my food in cart and filled details of my SBI debit cards in swiggy payment gateway and after that my money cutted from my bank account and my order is not placed here I have attached screenshot of my transaction which I received from sbi.

Nov 26, 2021

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2021

Swiggy Customer Care's response Hey Harsh, we understand that you have not received the refund yet. Please share your registered details or the order ID by writing to us at [protected]@swiggy.in and we would be happy to connect with you and make amends.

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Address: Kompally

Sir,
I'm raju Govindapuram
3Days Payout Not Received to Me
[protected]
[protected]
[protected] Date of payout...

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3 Comments

Address: Santosh dhaba exclusive, Hanuman Tekdi, Hyderabad, Telangana.

Website: www.swiggy.in

I have ordered garlic bread from Santosh Dhaba Exclusive formerly known as santosh Castel, through Swiggy so they delivered just a bun Instead of Garlic bread and I complained the issue to swiggy so they created a replacement. And I am surprised to find out that the replaced product also different, they told to email the issue to swiggy customer care and they replied no enough proof etc while I have sent photographs of food in box with bills and every thing. They scammed me .

Swiggy customer support has been notified about the posted complaint.

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Hello there, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.

Nov 22, 2021

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2021

Swiggy Customer Care's response Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further.

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Address: Pankapara khetrajpur sambalpur

Hello, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.

Oct 20, 2021

Complaint marked as Resolved

Not resolved yet.!

Swiggy customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2021

Swiggy Customer Care's response Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. Thank you for sharing the details. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further. Please bear with us.

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Address: same as below, D 616, Brigade palm springs. Phase 7. J P Nagar, D 616, Brigade palm springs. Phase 7. J P Nagar, D 616, Brigade palm springs.

Order no;[protected] dt 16/10/2021 nandhanapalce

i had raised the complalaint against non supply items for which I am yet to receive the reply
vasanth uchil
[protected]

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Swiggy Customer Care

from Bengaluru, Karnataka

Oct 20, 2021

Verified Support

Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!

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Address: 4 new yellapa chawl jarimari sakinaka

Website: Swiggy app

My name is michael I still not received refund for order id[protected]. Food was not delivered due to technical issue from swiggy end. So after follow up with their customer service many days they initiated refund please find attached screenshot for the same. They provided coupon code which was not working after that they initiated refund but still not received please get my refund from swiggy

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I have received an email for an order I didn't even place. I haven't been using swiggy for more than 3 years.

I have no details about this order such as who made this order, how much was the amount, from which card was it charged if it was my card etc. This is because I cannot log in to this as the phone number associated has already been discarded long back.

I want to first deactivate the account and then delete all data associated with it.

Customer care keeps giving me excuses that they cannot delete the data.
I don't need a workaround like uninstalling the app (as you need to install it in the first place). Nor do I want to place any orders in Future.

Swiggy order no. #[protected]

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Address: Scf 24-25 Green city colony Hussainpura urf Rajpura. Near eldeco Estate one.

Dear Team,

I was working as a Swiggy delivery partner before 3 months and I am not using my id and yesterday I am really shocked to see that someone has Fraudulently login into my account with sending me an otp on my registered mobile number. He has delivered the order of towards customer location and collected cash from them. Although I have received a call from the customer end that he is waiting for his order.
Yesterday evening, I have reported this issue towards Mr. Amit Sir in ludhiana. He is taking care of Swiggy Branch delivery operations opposite Silver arc mall. I have told them immediately cancel the order from my account and Let me know what is the issue is going on with my id. Who is the person has given access towards that delivery partner for delivering order towards the cx from login into my account. I am here sharing the number of Mr. Amit sir for your kind reference. Mr Amit sir has told me that there is an technical glitch and customer care department of has given otp for login in my account.

Mr. Amit ludhiana Swiggy Branch[protected]
Swiggy delivery operations manager
I am also sharing some screen shots of my id for your kind reference.

I am although want to report that My id is login thrice in October month fraudly.
4 october, 2021
11 october, 2021
17 october, 2021

Thanks and Regards,
Vikas
[protected]@gmail.com
[protected]
Ludhiana Punjab

Swiggy customer support has been notified about the posted complaint.

Oct 18, 2021

Updated by ANkuR_MeeNAKShi Dear Team,

I was working as a Swiggy delivery partner before 3 months and I am not using my id and yesterday I am really shocked to see that someone has Fraudulently login into my account with sending me an otp on my registered mobile number. He has delivered the order of towards customer location and collected cash from them. Although I have received a call from the customer end that he is waiting for his order.
Yesterday evening, I have reported this issue towards Mr. Amit Sir in ludhiana. He is taking care of Swiggy Branch delivery operations opposite Silver arc mall. I have told them immediately cancel the order from my account and Let me know what is the issue is going on with my id. Who is the person has given access towards that delivery partner for delivering order towards the cx from login into my account. I am here sharing the number of Mr. Amit sir for your kind reference. Mr Amit sir has told me that there is an technical glitch and customer care department of has given otp for login in my account.

Mr. Amit ludhiana Swiggy Branch[protected]
Swiggy delivery operations manager
I am also sharing some screen shots of my id for your kind reference.

I am although want to report that My id is login thrice in October month fraudly.
4 october, 2021
11 october, 2021
17 october, 2021

Thanks and Regards,
Vikas
[protected]@gmail.com
[protected]
Ludhiana Punjab

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Address: Location- Lajpat Nagar new delhi 110024 my De id 61083, my name suresh kumar and my mo number 8368570364

Swiggy 2532 rs. Deduct is my payout . Swiggy says 2532rs. Due avail finance loan . But sir my loan no. [protected] is clear no amount dues. I uploaded avail finance all payment statement & and account statement pictures .

Nov 19, 2021

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Oct 18, 2021

Updated by Gehz De id 61083 location Lajpat Nagar new Delhi 110024 please seen this pictures

Verified Support

Oct 19, 2021

Swiggy Customer Care's response Hi There! We are disappointed to know that you are facing issues with your pay-out. Please fill the swiggy connect form our team will get back to you in 24 to 48 hours and address your issue or write to us at [protected]@swiggy.in from your registered email address with your DE ID and hub location details or reach out to us on our social media handles so that we can look into it and have it resolved for you.

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Address: Govt High School Quthbullapur Main Road Vimana Puri Quthbullapur, Chandraya nagar near church

Item are different from what i ordered

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Swiggy Customer Care

from Bengaluru, Karnataka

Oct 19, 2021

Verified Support

Hi There! we apologize for the inconvenience caused. We request you to kindly let us know more about the issue by writing to us at [protected]@swiggy.in from your registered email address, so we can look into it and have it fixed at the earliest.

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Address: SWIGGY

Website: SWIGGY

On 5th September 2021, I ordered food for Rs.2233. but because o[censored]nable to update the address order has not been delivered. so I cancelled the order. but I didn't receive a refund, instead, they say it had been credited to swiggy money wallet. but money is not been credited to my credit card. multiple times they committed to credit on my card account. but now say unable to do it.

Swiggy customer support has been notified about the posted complaint.

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Swiggy Customer Care

from Bengaluru, Karnataka

Oct 17, 2021

Verified Support

Hi Anil, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.

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With great deal of regret, I wished to state that and inform you that against my confirmed order for a veg meal, I was served with non vegetarian meal on the auspicious day of Navratri. Nothing could have hurt me than my taking your non veg meal ignorantly. My continuous chat with your app did not yield any result at all, . I wish to make it clear that I cannot take the matter lightly as it is hurting religious sentiments, particularly on this auspicious day.
As I have already stated in the chat, I have the bill as well as the screenshot of the order as seen on the app.

I minimum expect a quick refund of my bill amount.

Swiggy customer support has been notified about the posted complaint.

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I placed an order at swiggy instamart at 11th October. I didn't receive three items of worth Rs.550 then i did raised a complaint at swiggy help center and even e-mailed them @supportswiggy but none of them did respond to my concern. I'm only receiving emails saying wait for 6hours but it's been more 72hours till now. Worst customer service...

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10 Comments

Address: Sajjan bakeries swiggy Davangere

Website: Swiggy.com

I ordered a cake on 13 Oct 2021 at swiggy app so due to heavy rain delivery was not done so they told ur order is canceled u will be charged 100% cancelation fee ...why this I didn't received order simply I have to pay to them 180â‚¹ so I want justice and action against this fraud

Nov 22, 2021

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Swiggy Customer Care's response Hey Syed, we're sorry to know the trouble you had to face while ordering with us. This issue has been highlighted and our team will be investigating this matter and will clear the air on this.

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Website: Swiggy.com

I contacted swiggy multiple times, and none are being accountable.. I did about 5-7 follow ups on same query and none get respond on it.. I want to escalate it as multiple people are using my swiggy and I don't want that orders history

Nov 29, 2021

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Swiggy Customer Care's response Hi Manoj, we are sorry that we couldn't resolve your issue. Please write to us at [protected]@swiggy.in with your registered details and tell us what went wrong and we will be happy to connect with you and resolve the issue.

Swiggy Complaints & Reviews

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Swiggy reviews & complaints page 98

I'd is temporarily deactivated

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Active my id

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Different order get

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Not giving me coupon on wrongly charged fee even after they said would as it was a mistake

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Payment done order not placed

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Not received Payout

Different food delivered even after replacement

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Received half of ordered quantity food

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Received half of ordered quantity.

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Short supplies

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Refund not received since 20 days

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User Data Privacy issue

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Fraudulently LOGIN DE APP

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Payout Deduction

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Online swiggy

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Refund-ss hyderabad

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Non vegetarian food served instead of vegetarian

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Swiggy instamart

Order canceled unnecessarily and not refunded my money

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Account deactivation or delete

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