Swiggy Complaints & Reviews

Ordered a pineapple pizza which was very bitter in taste. (bitter pineapple is generally poisonous btw). Raised the issue in chat and was offered 29 rupees refund (less than even half the actual price i paid). orderid #[protected]...

I orders for 865 and make payment online but unfortunately on 28.06.2021 at 8pm mr. Jitendea kunar delivery boy swiggy has taken 865 cash from my son who was present for receiving delivery.
This was a fraud by delivery boy Jitendra kumar...

I have placed an order sum of 141 on 20.07.21.
Order number is[protected] and I had done the payment through Phonepe.
But the order got cancelled without my knowledge.
The reasons I received from swiggy was completely absurd.
I was informed that my number was not reachable. so they cancelled the order. Refund also not provided. What a wonderful policy!

For your lethargic and laziness do I have...

I ordered two milk shakes. one was of good quality and the other one i..e, chocolate milk shake, which did not have any chocolate in it. I did talk to the customer care immediately and did send the photo of the item, but it is really sad that it is not solved. I paid rs. 150 for the item and I was told I will be paid back rs 41 initially, then rs 61 and then I was not ready to accept the offer and asked for the whole refund, the customer...

My money was debited when i cancel my order before the pick up of food.My cash didn't give back as the term of refund. Please take nessesary action...

I ordered for chilli chicken combo (Noodles) but received fried rice not happy with the item recieved i tried to return, so lodged a compaint but no solution, expected a call from customer care atleast no proper response, instead of solution complaint was closed, and for your reference request number is 11438052here i mentioned.

could you help me to get a resolution for the order .

Thanking you
with regardsbr...

I ordered a ham pizza and i recieved a chicken pizza. On top of that i asked for extra cover as it was raining. They did not pack me my food in an extra cover and my pizza turned out a tad bit mouldy...pls take neccessary action. I have attached the packaging i recieved, my order, chicken pieces and the pic of my order from menu they provided.
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Apparently when i reached out to their support i recieve email saying...

Whenever we lodge any complaint on swiggy
We don't receive any response from swiggy
It is a worst online food delivery application so far where customers issue are not considered
And always asks us to write a email and never gets back
I would like to inform that today my issue was unaddressed after chatting for 20 mins agent is asking me to write a email...

On date 13.07.21 ordered chicken Curry after arrived time call me for receive my order and conversation he told me this is your incorrect place so I provide you after 1 hour but I can't wait at late night after 30 minutes customer care call me with conversation he told me refund my money 4 to 7 days still now don't refund....

Could you help me get the resolution for the below order IDs
Order No:[protected]
Order No:[protected]

The moment I placed the order, I got a call from the delivery person that my order got duplicated and he asked me to get in touch with customer care through Swiggy App, but I tried in swiggy app chat support which was not getting loaded at all. I kept trying with no luck and received another call from the...

Hello Sir/Madam,
I a regular customer of Swiggy, has been facing problems frequently regarding the refund of my amount, for the product which has not been or failed to be delivered. Even after repeated requests they failed to solve. They failed to refund atleast the taxes and delivery tip for the failed delivery. I have experienced this for the 4th time. Kindly look into this asap.

Thanking You....

The restaurant picked up the online order and the money was deducted.

Now after 1 hour of keeping me hugry, these guys say that the item si unavailable.
If the item is unavailable why would someone pick the order.

So a clear case against IPC 420 for which they have done a conspiracy under IPC 120b via CRPC section 196.

The customer Team member Heena was not even able to connect the customer...

Odered pizza from pizza hut through swiggy Dated - june 2nd / 2021
i odered pizza -- with my contact no[protected]
i oderd pizza from pizza hut through swiggy, which swiggy accepted my oder and debited amount and pizza hut accepted oder but still today - 13/07/21 i dint receive my oder

swiggy and pizza hut made me fast for that oder...

The delivery man never reached even after I taught him my address over a Call and resent him my location. He was standing on another location for a long time even after my call with him. Later, he didn't picked my call and cut my call and cancelled the order. He never seemed to deliver the order.
Order no.- #[protected]...

The delivery boy didn't followed the map neither he picked my call. When I tried calling him again and again, he cut my phone and finally when I reached him and taught my address clearly again, he spoke to me rudely. Not only this, he didn't picked my call after that and on map I saw that he was standing on the same location for a long time even after we talked over a call. Please get good delivery boys who atleast understand normal layman...

Order No:[protected]

Order placed at: Sunday, June 20, 2021 7:04 PM

Order delivered at: Sunday, June 20, 2021 7:22 PM

Incident:- I ordered 1KG Cake thru Swiggy on Father’s Day and received 500g Cake thru Swiggy . I had made complaint to Siwggy . There is no resolution from Swiggy for this mistake, just saying it’s mistake in restaurant end. But my concern I didn’t order directly to restaurant,...

I ordered food for 1254/_ on 7th July 2021
Order no.[protected]
I cancelled the order by mistake immediately I spoke the customer care executive Ramya and escalation manager shoma informed about cancellation due to error and asked them to dispatch the order asap, to my dismay they gave lame excuses like food is gone to food hub
It was my grandfather's funeral and all the family members went without food I had mentioned...

My confirm order for food Mcdonals Adajan Surat thro swiggy after on line payment thro G pay is cancelled after lapse of 40+ mins without my consent. I requested Swiggy and Mcdonals representative not to cancel my confirm order after lapse of long time as it put me in trouble to arrange food during curfew timings and on Sunday. I am looking for other legal ways....

I have ordered the food the delivery person didn't reach the location and he canceled the order. I called him so many times and he didn't even respond to that call. His number is [protected] . he is from Palakkad Kerala. and even the customer support of swiggy cant give an accurate solution . they have took my entire amount Rs 303 as a food return policy. please someone help me. i have his voice that he told me to wait . shall i move forward...

I have ordered beer. I have given instruction that if beer will be chilled then only pick the order, and also instructed delivery guy same thing. they agreed, but still they tried to deliver hot beer an customer care asked me to keep them in to fridge for 10 min, But I don't have fridge then what will I do with those beers. So I asked only for chilled beer, then Swiggy cancelled my order, but they are not refunding....