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Updated: May 30, 2026
Complaints 5244
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662
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4582
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Swiggy reviews & complaints page 98

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‘
‘O’pizzano ‘O’pizzano
Oct 25, 2021
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Address: Mohali

Restraurent I'd -378848

Reference previous mails sent for payout request.

It is once again requested that the payout amount for 400+ orders amounting to Approx 2.11 lacs(total sale) is still pending. The issue was highlighted to your team but still the matter has not been resolved.

It is added that the offer was activated by Swiggy after which the same was confirmed by your order management team. The concerned team has confirmed that payout of the offer will be made after deducting the commission but I have received approx 600/- rs for all 400+ orders. It is pertinent to mention here that no offer has been given from our side . The same offer is still reflecting in the Swiggy app rather your team has confirmed vide email dated 20.09.21 that the offer has been removed from Swiggy side.

It is also added that the app has some error that the orders were not reflecting or updating in the app during those days. But I have confirmed all the orders after having conversation with your order management team.

It is submitted that I have spent more than 1.9 lakh for preparing and delivering the said orders the details of which is enclosed with this email.

So It is again requested to payout the said amount at an early date to avoid court litigation. my iPhone
Swiggy customer support has been notified about the posted complaint.
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    H
    Himaja Reddy Maddika
    Oct 24, 2021
    Resolved
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    Food was loosely packed and spilled.. all the things were mixed into another like salad into rice curry and all.

    This is not at all acceptable..
    When i choose the option to talk to an agent about it it shows this query is closed..
    Ridiculous management..

    Photos also i cannot upload as it says you have crossed 32 mb.. infact the photo size is 2mb .. Dont know whats wrong with swiggy.
    Nov 27, 2021
    Complaint marked as Resolved 
    Swiggy customer support has been notified about the posted complaint.
    Verified Support
    Oct 26, 2021
    Swiggy Customer Care's response     Hi Himaja, we are disappointed to hear that your order was served to you in a sub-par condition and our support team was not helpful on the same Please share your concern along with the order details via [protected]@swiggy.in from your registered email address so our team will look into this right away.
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      A
      Athira rajesh
      Oct 24, 2021
      Resolved
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      Resolved

      Iam not able to login to my account using my phone number
      When iam login it is showing that this number already in used 6 months.. I need you to fix this complaint as soon as possible
      Nov 25, 2021
      Complaint marked as Resolved 
      Swiggy customer support has been notified about the posted complaint.
      Verified Support
      Oct 24, 2021
      Swiggy Customer Care's response       Hi there, we are sorry for your trouble. Do share your concern with relevant details to [protected]@swiggy.in and we will be happy to make amends.
      View replies
      मैं अपने फोन नंबर का उपयोग करके अपने खाते में प्रवेश करने में सक्षम नहीं हूं
      जब मैं लॉगिन कर रहा हूं तो यह दिखा रहा है कि यह नंबर पहले से ही 6 महीने में उपयोग किया जा रहा है .. मुझे आपकी इस शिकायत को जल्द से जल्द ठीक करने की आवश्यकता है
      Reply
      rakesh kuri's reply, Nov 26, 2021
      मैं अपने फोन नंबर का उपयोग करके अपने खाते में प्रवेश करने में सक्षम नहीं हूं
      जब मैं लॉगिन कर रहा हूं तो यह दिखा रहा है कि यह नंबर पहले से ही 6 महीने में उपयोग किया जा रहा है .. मुझे आपकी इस शिकायत को जल्द से जल्द ठीक करने की आवश्यकता है
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        B
        Bhaskar jannu
        from Hyderabad, Andhra Pradesh
        Oct 24, 2021
        Resolved
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        Resolved

        Hi sir/madam
        My ID 800472
        Please activate now sir, madam
        Nov 25, 2021
        Complaint marked as Resolved 
        Swiggy customer support has been notified about the posted complaint.
        Verified Support
        Oct 25, 2021
        Swiggy Customer Care's response         Hey Bhaskar, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in
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          A
          angry army free fire
          Oct 24, 2021
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          Resolved

          Address: Hsr layout

          Mera naam suresh singh hai
          DE ID 1638251 hai.
          Contact no. [[protected]]

          Kisi karnvas mere 3 order cancel huee the usme mera koi fault nhi tha valid reason ke karan huee tha and ab swiggy company ne meri id block kr di hai .

          Maine form fillup bhi kiya tha tab bola gaya tha hum cross check karke batate hai.
          Ab online hub main Kai bar complent kar chuka hu lekin mujhe koi reply nahi mil raha .
          Mere pass koi job bhi nhi h . Please meri id open kra de because mai akela person hu family me job krne wala and family responsibilities bhi h to pls as soon as possible meri id open kra de .

          .Agar meri taraf se koi galati hue hai to main uske liye Maafi chahata hu. I assure you aage se aisa nhi hoga.

          Maine kae baar DE support Online Hub me form fill kiya hai but koi call nahi aa raha hai.

          Plz help kare. 🙏🙏🙏🙏

          Thanks for hearing me. 🙏🙏
          Nov 25, 2021
          Complaint marked as Resolved 
          Swiggy customer support has been notified about the posted complaint.
          Verified Support
          Oct 25, 2021
          Swiggy Customer Care's response           Hey there, we are sorry to know this. If it has not been 6 months since your ID has been blocked, please fill the Swiggy Connect form for assistance on the same. Alternatively, you can drop an email to us by sharing your DE ID and hub location to [protected]@swiggy.in
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            L
            Laxmi Shingate
            Oct 22, 2021
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            We are vegiterian, but we get nonveg biryani current order, we try to contact but unable to connect call please refund our money otherwise we taking legal action.
            Swiggy customer support has been notified about the posted complaint.
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              Y
              Yash Bhartia
              Oct 21, 2021
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              I was offered a coupon for an incorrectly charged delivery fee. However, their chat closed before I was able to get the code. When I emailed about the same, they said they could no longer give the code to me. For no apparent reason.
              Swiggy customer support has been notified about the posted complaint.
              View replies
              Hi Yash, we are concerned to see you are unhappy with our support, do write to us at [protected]@swiggy.in regarding the same, our team will check this.
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                H
                harsh_2250
                from Ahmedabad, Gujarat
                Oct 21, 2021
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                I have clicked make payment option after adding my food in cart and filled details of my SBI debit cards in swiggy payment gateway and after that my money cutted from my bank account and my order is not placed here I have attached screenshot of my transaction which I received from sbi.
                Nov 26, 2021
                Complaint marked as Resolved 
                Swiggy customer support has been notified about the posted complaint.
                Verified Support
                Oct 22, 2021
                Swiggy Customer Care's response                 Hey Harsh, we understand that you have not received the refund yet. Please share your registered details or the order ID by writing to us at [protected]@swiggy.in and we would be happy to connect with you and make amends.
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                  R
                  Raju Govindapuram
                  Oct 21, 2021
                  Oct 17, 2023
                  This thread was updated on Oct 17, 2023
                  Resolved
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                  Resolved

                  Not received Payout

                  Address: Kompally

                  Sir,
                  I'm raju Govindapuram
                  3Days Payout Not Received to Me
                  [protected]
                  [protected]
                  [protected] Date of payout...
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                  S
                  sunny5113
                  from Hyderabad, Telangana
                  Oct 21, 2021
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                  Address: Santosh dhaba exclusive, Hanuman Tekdi, Hyderabad, Telangana.
                  Website: www.swiggy.in

                  I have ordered garlic bread from Santosh Dhaba Exclusive formerly known as santosh Castel, through Swiggy so they delivered just a bun Instead of Garlic bread and I complained the issue to swiggy so they created a replacement. And I am surprised to find out that the replaced product also different, they told to email the issue to swiggy customer care and they replied no enough proof etc while I have sent photographs of food in box with bills and every thing. They scammed me .
                  Swiggy customer support has been notified about the posted complaint.
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                    R
                    roshangnps
                    Oct 20, 2021
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                    Resolved

                    Hello there, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.
                    Nov 22, 2021
                    Complaint marked as Resolved 
                    Swiggy customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 22, 2021
                    Swiggy Customer Care's response                     Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further.
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                      R
                      roshangnps
                      Oct 20, 2021
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                      Resolved

                      Address: Pankapara khetrajpur sambalpur

                      Hello, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu.
                      Oct 20, 2021
                      Complaint marked as Resolved 
                      Not resolved yet.!
                      Swiggy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 22, 2021
                      Swiggy Customer Care's response                       Hi there, we're disappointed to hear the order experience and support provided by our team were not up to your satisfaction. Thank you for sharing the details. We have highlighted the issue to the relevant team and they will be reaching out to you over an email to assist you further. Please bear with us.
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                        V
                        vkuchil
                        from Bengaluru, Karnataka
                        Oct 19, 2021
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                        Address: same as below, D 616, Brigade palm springs. Phase 7. J P Nagar, D 616, Brigade palm springs. Phase 7. J P Nagar, D 616, Brigade palm springs.

                        Order no;[protected] dt 16/10/2021 nandhanapalce

                        i had raised the complalaint against non supply items for which I am yet to receive the reply
                        vasanth uchil
                        [protected]
                        Swiggy customer support has been notified about the posted complaint.
                        View replies
                        Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!
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                          M
                          Michaelt
                          Oct 19, 2021
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                          Address: 4 new yellapa chawl jarimari sakinaka
                          Website: Swiggy app

                          My name is michael I still not received refund for order id[protected]. Food was not delivered due to technical issue from swiggy end. So after follow up with their customer service many days they initiated refund please find attached screenshot for the same. They provided coupon code which was not working after that they initiated refund but still not received please get my refund from swiggy
                          Swiggy customer support has been notified about the posted complaint.
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                            P
                            pranjaljain99
                            from Delhi, Delhi
                            Oct 18, 2021
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                            I have received an email for an order I didn't even place. I haven't been using swiggy for more than 3 years.

                            I have no details about this order such as who made this order, how much was the amount, from which card was it charged if it was my card etc. This is because I cannot log in to this as the phone number associated has already been discarded long back.

                            I want to first deactivate the account and then delete all data associated with it.

                            Customer care keeps giving me excuses that they cannot delete the data.
                            I don't need a workaround like uninstalling the app (as you need to install it in the first place). Nor do I want to place any orders in Future.

                            Swiggy order no. #[protected]
                            Swiggy customer support has been notified about the posted complaint.
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                              A
                              ANkuR_MeeNAKShi
                              Oct 18, 2021
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                              Address: Scf 24-25 Green city colony Hussainpura urf Rajpura. Near eldeco Estate one.

                              Dear Team,

                              I was working as a Swiggy delivery partner before 3 months and I am not using my id and yesterday I am really shocked to see that someone has Fraudulently login into my account with sending me an otp on my registered mobile number. He has delivered the order of towards customer location and collected cash from them. Although I have received a call from the customer end that he is waiting for his order.
                              Yesterday evening, I have reported this issue towards Mr. Amit Sir in ludhiana. He is taking care of Swiggy Branch delivery operations opposite Silver arc mall. I have told them immediately cancel the order from my account and Let me know what is the issue is going on with my id. Who is the person has given access towards that delivery partner for delivering order towards the cx from login into my account. I am here sharing the number of Mr. Amit sir for your kind reference. Mr Amit sir has told me that there is an technical glitch and customer care department of has given otp for login in my account.

                              Mr. Amit ludhiana Swiggy Branch[protected]
                              Swiggy delivery operations manager
                              I am also sharing some screen shots of my id for your kind reference.

                              I am although want to report that My id is login thrice in October month fraudly.
                              4 october, 2021
                              11 october, 2021
                              17 october, 2021

                              Thanks and Regards,
                              Vikas
                              [protected]@gmail.com
                              [protected]
                              Ludhiana Punjab
                              Swiggy customer support has been notified about the posted complaint.
                              Oct 18, 2021
                              Updated by ANkuR_MeeNAKShi                               Dear Team,

                              I was working as a Swiggy delivery partner before 3 months and I am not using my id and yesterday I am really shocked to see that someone has Fraudulently login into my account with sending me an otp on my registered mobile number. He has delivered the order of towards customer location and collected cash from them. Although I have received a call from the customer end that he is waiting for his order.
                              Yesterday evening, I have reported this issue towards Mr. Amit Sir in ludhiana. He is taking care of Swiggy Branch delivery operations opposite Silver arc mall. I have told them immediately cancel the order from my account and Let me know what is the issue is going on with my id. Who is the person has given access towards that delivery partner for delivering order towards the cx from login into my account. I am here sharing the number of Mr. Amit sir for your kind reference. Mr Amit sir has told me that there is an technical glitch and customer care department of has given otp for login in my account.

                              Mr. Amit ludhiana Swiggy Branch[protected]
                              Swiggy delivery operations manager
                              I am also sharing some screen shots of my id for your kind reference.

                              I am although want to report that My id is login thrice in October month fraudly.
                              4 october, 2021
                              11 october, 2021
                              17 october, 2021

                              Thanks and Regards,
                              Vikas
                              [protected]@gmail.com
                              [protected]
                              Ludhiana Punjab

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                                G
                                Gehz
                                from New Delhi, Delhi
                                Oct 18, 2021
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                                Address: Location- Lajpat Nagar new delhi 110024 my De id 61083, my name suresh kumar and my mo number 8368570364

                                Swiggy 2532 rs. Deduct is my payout . Swiggy says 2532rs. Due avail finance loan . But sir my loan no. [protected] is clear no amount dues. I uploaded avail finance all payment statement & and account statement pictures .
                                Nov 19, 2021
                                Complaint marked as Resolved 
                                Swiggy customer support has been notified about the posted complaint.
                                Oct 18, 2021
                                Updated by Gehz                                 De id 61083 location Lajpat Nagar new Delhi 110024 please seen this pictures

                                Verified Support
                                Oct 19, 2021
                                Swiggy Customer Care's response                                 Hi There! We are disappointed to know that you are facing issues with your pay-out. Please fill the swiggy connect form our team will get back to you in 24 to 48 hours and address your issue or write to us at [protected]@swiggy.in from your registered email address with your DE ID and hub location details or reach out to us on our social media handles so that we can look into it and have it resolved for you.
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                                  C
                                  Chanti Smarts
                                  Oct 18, 2021
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                                  Address: Govt High School Quthbullapur Main Road Vimana Puri Quthbullapur, Chandraya nagar near church

                                  Item are different from what i ordered
                                  Swiggy customer support has been notified about the posted complaint.
                                  View replies
                                  Hi There! we apologize for the inconvenience caused. We request you to kindly let us know more about the issue by writing to us at [protected]@swiggy.in from your registered email address, so we can look into it and have it fixed at the earliest.
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                                    A
                                    anilluciageorge
                                    from Chennai, Tamil Nadu
                                    Oct 16, 2021
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                                    Address: SWIGGY
                                    Website: SWIGGY

                                    On 5th September 2021, I ordered food for Rs.2233. but because o[censored]nable to update the address order has not been delivered. so I cancelled the order. but I didn't receive a refund, instead, they say it had been credited to swiggy money wallet. but money is not been credited to my credit card. multiple times they committed to credit on my card account. but now say unable to do it.
                                    Swiggy customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Anil, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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                                      N
                                      Nishu Kumbhat
                                      from Kolkata, West Bengal
                                      Oct 14, 2021
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                                      With great deal of regret, I wished to state that and inform you that against my confirmed order for a veg meal, I was served with non vegetarian meal on the auspicious day of Navratri. Nothing could have hurt me than my taking your non veg meal ignorantly. My continuous chat with your app did not yield any result at all, . I wish to make it clear that I cannot take the matter lightly as it is hurting religious sentiments, particularly on this auspicious day.
                                      As I have already stated in the chat, I have the bill as well as the screenshot of the order as seen on the app.

                                      I minimum expect a quick refund of my bill amount.
                                      Swiggy customer support has been notified about the posted complaint.
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