Swiggy Complaints & Reviews

I have ordered food from swiggy . The food I received was Damaged and unhygienic so I complaint on swiggy so they initiated the refund of Rupees 308 but I haven't received the amount till now .. By them the amount have been issued in my account as they have provided the reference number also .. so please help me out...

I have ordered food on 31st January through swiggy vide order-id [protected] amounted for Rs 462.
The food was completely spoiled and the same was informed to the customer care of the swiggy and they issued me a refund voucher of same amount valid for 30 days however I couldn't use the same and requested them to extend the validity but instead of constant request they simply denied and i have even asked for the explanation that what...

There were duplicate orders on 6th September 2020 from my account. Order id:
[protected]
[protected]
I received only one order. I have been chasing this order with the support team on a mobile app. They mention that they are not able to refund the amount and I need to check that with the Bank.
after multiple follow-ups they said I should contact support mail-id. I sent all the details to their support mail id on...

I ordered from Khansama restaurant, Moradabad on 10th March, 2021. These are order details:
Order no - [protected]
Order time - 7:58 pm
I ordered tandoori chicken and Afghani chicken from this restaurant and the next morning I had extreme stomach pain and food poisoning....

We ordered 4 Butter Naans as per our subject order, but we received 3 butter Naans only from restaurant. Is is not cheating the customer?? What action Swiggy will take against this complaint. Refer our order below:
Order No: [protected]

Order placed at: Tuesday, March 9, 2021 7:04 PM

Order delivered at: Tuesday, March 9, 2021 7:55 PM

Order Status: Delivered

Ordered from:br...

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: 1) I ordered for 1kg mutton b but what I received id less than 1 kg..it must be 500gms.
2) I also ordered for mutton soup bones but what I received was scrap bones (small pieces of ribs + some choped small bones) which can only be fed to dogs. It was stale and full of black and white...

We were riding our car out of the petrol bunk in Teynampet, Chennai. One of your Delivery man tried to squeeze through a narrow gap besides our turning car and he lost his balance and fumbled. Then with anger he kicked and hit our car very roughly and also shouted some slang words waving his hand when we took his photo by which we understood that " You complain to whomever you want. I don't care ". We are greatly disappointed with his behavior....

My account is blocked my id 1181753..
Please help me with that to start my duty...

Dear all, I have ordered
1.egg fried rice
2. Half biriyani combo
3.kerala parato
But while receiving the order 2 and 3 missing, and explained the same to delivery executive as well he told that log ticket in swiggy app, but last 2 days didn't get proper response and now they are telling can't refund my money.
Concern regarding your Swiggy Order no. [protected]...

I had lost my money while placing an order in swiggy. They are not refunding back and they have the worst customer service ever. Please help me in resolving my issue...

I made a purchase in swiggy. The money got deducted twice. I demanded them refund for which they are not responding with proper answers. Also they don't even a have a Customer care number. Please help in resolving this issue...

My I'd is block please unblock my I'd and Hyderabad attapur me jab strike chalra tha to order delivery karne nai tere the delivery boys aap loga without rezan k I'd block kar tiye mey aap se request karta ho meri id JAL we
Se jal open kare meku kam karna hai ok thanks...

We have submitted all the documents regarding new registration.but your team is not giving confirmation.just sending mail that it is rejected.please help us in registration process as quick as possible....

I complaint my refund is 31st jan. After that I complaint many more time and all time u say same reason " amount should reflect in your source account with 2-4 business days." Please tell me your 2-4 business days have not been completed yet from 31 January. I just can't have any more time. Tell me What can I do.
Order Date :- 31 January 2021
Order id :- [protected]
Mr Charles from the escalation desk had guaranteed...

I had ordered 8 PC Hot & Crispy Chicken with additional French fries and Pepsi Pet Bottle worth 113.33 and 57.14 INR respectively. I didn't receive the Pepsi whereas I had received only the chicken and Fries.
Such Pathetic behavior wasn't much anticipated.
Requests immediate refund of the Pepsi amount.

Order Number: [protected]...

I have order swiggy to delivery one plate of karahi paneer & 5 aaloo pyaaz naan (but they have delivery only half plate of paneer & 5 aaloo pyaaz naan against my order i.D. #[protected], february 21, 1:57 pm...

Have had a number of issues with swiggy before, but today's episode was a nail in the coffin. I ordered for 8 rotis but was delivered ONLY 1.When I called the customer service, they say that I need to write an email to them and someone would reach out to me in the next 7-8 hours - after which I can have my "dinner". Absolutely no way to treat your customers! When someone orders for food, it is expected we receive the correct order/quantity...

Amount was deducted from my bank accout..I also received a message but order was not placed....

Money was deducted from the back account, but order was not placed. Did not even get any refund...

I had made an order on swiggy website on 19 february at 10.30 pm and the money for my order got debited .The total amount was 360 ruppees and the food was not delivered saying the payment status incomplete but my banks says it's been successfully credited to beneficiary account .Please get me back my money .It's already been debited from my account .The order number is #[protected]....