Swiggy Complaints & Reviews

Order #: [protected]
Name: Tathagata Dutta
Day:18.01.2021
Amount: Rs 326
My food order was cancelled informing that I failed to respond to executive call. I never got any calls and suddenly got a notification saying order has been cancelled.

The customer care said they tried contacting but could not reach me even though the delivery executive can easily reach my house if they ask some one or even...

Swiggy not delivering the order and auto cancelling the order,
Amount is not refunded...

Swiggy not delivering the order and auto cancelling the order
Money is not refunding...

I have recieved incomplete order. I was placed a order on 1st Jan 21. My registered email id is [protected]@gmail.com
I was place 3 pizzas but i have recieved 2 pizza and both pizza quality is worst . Pizza was uncooked. I was raise a complaint by mail but executive said i will provide you better service in next time . I was paid amount of 3 pizzas but recieved 2 pizza....

Payment for the order was successful but the order failed no refund initiated from swiggy...

I ordered food on 29dec from swiggy, the payment from Google pay was successful however the order failed and after the agents promising refund for the same I get to know by senior rep that no refund was initiated and I have still not received my money....

It's been 3 to 4 incomplete orders from different restaurants in Hyderabad which were dilivered by swiggy. Now the company is not ready to refund the money.there non of the consumer care no. Is working.they have automated chats and email.human assistance is bill.
A lot of money is stuck with them but they are not ready to give back.such companies should be banned from businesses....

Double payment on 04/01/2021 to swiggy Rs 960. Double payment done through Paytm on 04/0/1021. Kindly do needful Thank u...

The food order was cancelled by swiggy,
The refund was made in the swiggy money,
I requested my refund to be made to the original mode of payment.
swiggy said refund will take not more than 4-7 days
Has not refunded still after 25 days....

Hello Swiggy i ordered from burger king on 23 december 2020 i paid already by online ok then deliver boy also took the money so plss refund my money as soon as possible ok and first i disappointed from your delivery. Thank you...

My swiggy id is used by someone else and he/she misuse the id but now I can not able to log out my account from their device so kindly i request you to log out my swiggy account from all the devices...

I ordered food from McDonal's through Swiggy on Dec 31st 2020 at 8:54pm. We did online payment as COD was not available. We called the delivery executive at 9:25PM and he told us that he is picking one more order and it would take 10minutes more for him to deliver. We waited for 10minutes and called him again at 9:48PM but he did not picked the phone and i got a message after few minutes that my order has been delivered. However, i have not...

31st Dec, 2020
Order number- [protected]
I had ordered food worth 622/- on Swiggy, but my order was unsuccessful even though my amount got deducted .Later I got a message from swiggy stating that" REFUND REFERENCE NUMBER[protected]" .
when I checked refund status it showed refund is complete yet I did not received any refund .
Please look into this....

Its becoming very common with cancelation of orders. Then u get a call from delivery guy stating order is been picked up manually....

I have ordered sweets yesterday using swiggy app but i have received expired food. i have raised query but there is no use. My money was totally waste.

I'm frustrated now....

Hello Team,
I placed order from Ever bake on 1st Dec, I did tried using coupons and was trying to make the payment online, however the order was not getting placed so I closed the app and placed it from Zomato. I can share the details of the same order being placed from Zomato too. Now sure why the order got placed via swiggy too and COD was selected. This is really annoying and after having a chat with the executive, it was told...

I placed two orders on swiggy on 28th December having order id #[protected] and on 27th December order id
#[protected]. Both the orders were accepted and both the times the delivery person accepted the order and they made me wait for more than an hour just to cancel it. I had to sleep hungry for 2 consecutive nights. I don't know how they plan to expand with such pathetic services. Also they gave a coupon on 27th December which i applied...

I have ordered a pizza and when i recieved the order the pizza was totally messed up and not in condition to eat and swiggy is saying that we can just generate a coupon code for you and cannot refund money and replace the order which is seriously unethical....

Hi team,

Swiggy has done fraud, delivery delayed they didn't provide necessary help and the delivery boy ate the entire food and didn't pick up the call

Regards...

On 18th Dec 2020, I had ordered the following items from Burger King:
- BOSS MUTTON WHOPPER (x1)
- CRISPY CHICKEN CHEESE BURGER (x1)
- CHEESY FRIES (x1)
- PEPSI BLACK (x1)

After consuming the above items, I suffered very serious food poisoning, and I was in complete agony for over 6 hours.I was absolutely disgusted, and proceeded to file a complaint with the platform.

Swiggy has...