Swiggy Complaints & Reviews

The bread with a meal and separately provided to us was smelling very bad. Even Taste is extremely bad. Food Quality is very bad and we could not be able to eat it. Even in the morning, the food is kept is as like delivered to us. We don't want to eat that kind of food and get food poisoned. The resolution provided to use was some coupon of value lesser than paid amount. I can't eat coupons and I was needed food at that point in time. I request...

Ordered on Swiggy through gpay. Amount got deducted but the order was canceled.. After few minutes ordered again and this time used different payment method and it worked fine... But didn't get the previous amount of that canceled order....

Ordered cake and it was not in proper condition..
I request you for a refund asap
I have an account with number [protected]....

Swiggy has cancelled by order in app, but item delivered to me by delivery executive and delivery executive has taken cash from me.Also wrong item delivered to me.And I am falsely charged cancellation fee, despite of the fact my order is delivered....

Items are not delivered and charged for it . Not processed refund. Ordered food from Hotel Lucky Jogeshawari west. Also parcel was not given in standard parcel....

This incident happened today where iIchose the food to be delivered as per my gps location from a restaurant near me. After about 1 hour later, the delivery boy called to say that I am at the location but no one is there.
They then cancelled my order and charged my a fee of FULL order amount. I tried chatting with them even recommending that they deliver the order at an additional charge, but they refused. my order value was 2000...

I had ordered food from swiggy on 08.11.2020. Details : Order #[protected] for Two paneer butter masala curries. The ordered was delivered on time. But when we opened and tasted the curry, it was bland, unfinished and was not eatable. The same was communicated to swiggy's customer care representative. They were beating around the bush and said me that we will make sure that the inconvenience caused to you will not be repeated again in the...

Today dated 8.11.2020, i order fish curry from swiggy ( order no.[protected]).
I received very bad quality food means only water mixed with oil n red chilly powder. Immediately i contact to swiggy customer care and share pictures what I received. But swiggy customer care executive not ready to accept about incident and they told me that they will share my feedback to relevant team that's it... But what about my money.? They not ready...

If we order food, the delivery time will be more than the agreed time and more cancelled order by the swiggy payment has not been refund....

Date- 25 October 2020
Name-Deepak
Mail [protected]@gmail.com

I have ordered some fast food items through swiggy on dated 25th October 2020 at the time of 18:03 hrs. After 23 min i checked my order status on swiggy application. I did not seen any update on my order and showing same status as like when i ordered items. Then i call to restaurant serval times but restaurant did not answer the call. Then i cancel...

As always dissatisfied with the service i placed an order and the first delivery agent could not deliver, so they called me and asked that order will be late as the agent will not be able to deliver so we’d have to assign a new agent, the food was delivered late And very cold and i had asked them not to add some items but they did anyway i added special instructions for restaurant and talked to an agent as well but it was not followed i...

I place order in zyaka resturant via swiggy delivery partner. I place my order one full (8 piece) plate bone less and one plate chowmin. But i rececived half plate boneless (4 piece). Against this order id is [protected]. Many times i mail in swiggy bt not responce. This company didn't refund my amount. Plz help me....

I had ordered food from swigyy on 2nd Nov 2020. The order was not delivered as it was spilled by delivery person on the way.
The cost break up was
Food value 249
Packaging charge 7
Delivery fee 30
Taxes 9.07
A coupon of 75 was adjusted to total and i had made payment of 220.
Now they have added a coupon of 220 for non delivery which makes me pay for the same above product at 295.They are forfieting...

Yesterday i placed an order of Rs 230, and the order never reached to me suddenly in my status it was showing the order got canceled automatically... now when i am seeking for a proper explanation from their customer service they are saying that the delivery boy waited for 20 mins . I asked them why the delivery boy didn’t reach to my location directly when the address was given accurate and just half an hour ago i received another order...

This is to bring to your notice that me and my Husband Mr Kuntal Kundu ordered dinner from a reputed restaurant of Kolkata named Hatari through Swiggy on 22.10.2020 and the delivery location was my own house. The order No. was [protected]. About 1 hour after the order was placed, we could trace the swiggy delivery boy, Hamidul Mallik within 100 metres from our house. We received a call in the registered Mobile No. from landline No. [protected]...

I have ordered from La Pino Pizza on Swiggy. Hair was found in the pizza....

This is with reference to Swiggy order # [protected]. I had placed an order for Rs. 460 on 2nd Nov’20. I received a message at 4:20pm IST that since the delivery executive is unable to reach me, my order will be cancelled post 10 mins of me receiving this message. I went down my apartment as soon as I received the message (within 10 mins) and the representative was not available. Subsequently, I began chat with Swiggy, before the scheduled...

Order Number:[protected] /[protected] /[protected]

Dear Sir / Madam,
I have been reporting this issue since 19/10/2020. Swiggy has not taken any responsible step towards solving the matter.Please look into the matter and ask them to solve the issue immediately. I wrote to Swiggy the following and they have regularly communicating with me but till date NO SOLUTION. I am writing to you to raise an issue about: Online...

Yaron da adda, Pune
res id 14431
No complaint was resolved past 7 days. Very unprofessional behavior swiggy support just tells to wait. request number 7889653, 7889628. Past 7 days I am trying to get a resolution I was promised confunding from swiggy. I have the call recording too. you can check from your end too. but when the payments have credited all discount was put on us. I immediately complained when I didn't get any resolution...

I ordered a food of RS 155, at 11 pm, 1 November. It was shown that I may receive my order at 11:30 pm, but it took long I waited so long I called to delivery agent, after that I received it but in really bad condition. Food was Stale, cold, smelling and messy. I went to the help section for request my amount refund, they only initiated RS 46, but what about RS 109. I asked them to arrange me another order, they said "we can't" the chat partner...