Claimed

Swiggy Complaints & Reviews

1
Last updated Mar 30, 2024
Complaints 5045
Resolved
645
Unresolved
4400
Quick Links
Statistics
Share
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Swiggy
Customer Service Contacts

Swiggy Phone Numbers

Phone
+91 80 6746 6791
1501
855
View all Swiggy contacts

Swiggy Website

Swiggy Head Office Address

Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road
Bengaluru
Bangalore District
Karnataka
India
560029

Swiggy reviews & complaints page 111

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Radhe Pal
Report
Copy

Id blocked

Address:Banglore

My id is not activate or rejoin...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
This mail is to complain regarding my order number #[protected].
The order showed that it will be delivered in 6 minutes for more than 15 minutes and the location of the delivery person was not changing in the App. When I tried to contact the delivery person he deliberately cut my call at least 6-7 times!!!. When I tried to connect with customer care, even they were unable to connect with the delivery person. I had no other option...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
haruk
Report
Copy

Order no 86614876775

Kindly confirm that who has delivered the order since message was received from swiggy for cancellation of order but later on, it has been delivered at door step. Moreover, ordered was made for swiggy but received from zomato....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeepsdesai
from Hyderabad, Telangana
Report
Copy

Delivery payout for I'd 1026605 is not received

Address:Bangalore - Head office

Weekly payout from 05.10.2020 to 18.10.2020 still not yet credited even after several tickets raised.

Location is Hyderabad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Swiggy

Last minth i had ordered via swiggy and received order with missing items. With great difficulty i convinced their customer care about it and with great efforts requested for refund ehich they gave in form of voucher of Rs.44 which said valid till 22 sep withiut time. Since 8:50 i was trying for voucher to be submitted however it said voucher not applicable. When i complained about it, they refused to help in any form even after passing to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthik211721
from Hyderabad, Telangana
Report
Copy

Extra Charges

The physical restaurants doesn't have GST or packing charges. While ordering on Swiggy, the add INR 40-60. When asked, they say thats how we run. Also restaurant has one price for a particular dish/item & swiggy sells it for extra price throughout the day....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I got stale food delivered and contacted swiggy regarding the same on their chat support but had no reply. Then I emailed swiggy -Request number 8437036 but there is no reply. I emailed them again but still no response.

It has been 4 days, I have still not got a resolution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Golden tone sector 80

I order from swiggy and paid through Google pay but however the order was not placed by swiggy and amount was deducted from my Google pay account [protected]@okaxis. Very poor service. Now money still stands deducted and I am left hungry....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aparna potha
Report
Copy

Issue with delivery boy

Ordered ice creams at cold stone from inorbit mall, Rakesh Reddy the delivery boy calls us and says it would be extra amount as the address mentioned wa Abhra instead of Bhooja and we cross checked and it was clearly mentioned bhooja. Then he says we need to add map... which no one asked till now and for that he says oh my god .. how come u don’t know this... so we said most people don’t know how to order .. he started showing attitude......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
komalam srinivasan
Report
Copy

Order canceled without customer consent

I have placed an order in Swiggy for Rs5547 sweets and savory to be delivered to my moms address for an upcoming function.

I did not realise swiggy has cancelled the order without any instructions from me saying they were unable to reach me in my number.
I gave complete delivery address including landmark i seriously do not understand the need to call me as im the one who have ordered and paid in advance.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riya00000
Report
Copy

They didn't give what I ordered

Address:www.swiggy.com

My order number [protected]
Email id [protected]@gmail.com

I paid 165 for biryani.. But I didn't get it.. I got raita and sambhar.. When I contacted customer support team they just neglected the issue.. They are soooo bad, I experienced very bad, I slept empty stomach..

I either need my money or biryani...!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
from Hyderabad, Telangana
Report
Copy

Pathetic service from Swiggy 15/10

I Placed an order on Swiggy. Nearly after 45 mts I get a msg from Swiggy stating that due to technical difficulties the order is delayed and will take further 20 mts. After 20 mts the delivery person get the order. Upon checking I find the order does not belong to me and the delivery person has somebody else's order. The delivery guy take the order back without informing me on the next course of action. I call and spoke to Swiggy Customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I made an order on swiggy with order id [protected] on 14th oct.
It was a 1kg black forest cake, the delivery guy came to my house, took the money and gave me the order. He told me that sincs there is some technical issue so please dont pick up the calls which i will be getting from swiggy. After he went i came to know that the order has been cancelled and the delivery person is saying that he has not delivered the order. I have been...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolapakkam, Chennai

I ordered from swiggy today for 2 x naan combo and chicken noodles. They charged me for full amount and delivered only 1x naan combo and chicken noodles. One combo was missing and when i talked with customer care, they simply said they cannot do any refund. Inside the package from cm biriyani restaurant, chennai, i see the receipt is for only 1 combo. So somewhere i lost the money and swiggy wont return that to me. Instead they are offering...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ordered biryani from shah ghouse restaurant, tolichowki. Found half-cut used blade in biryani. Kindly take stringent action against such an un-professional food giant....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Team,

On the evening of 2nd October, 2020 around 5.51PM I booked through swiggy genie app (order no[protected]to deliver food items to my sister's place who resides at Ballygunge.My sister's address is -

15/1 Ekdalia Place, Ballygunge, Flat No.11.2nd floor kolkata 700019(check your system that I have mentioned this address only while booking and I have paid Rs 75 as delivery charge)

Many...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mallika Chakraborty
Report
Copy

Item not delivered by Subrata Debnath

Dear Team,

Yesterday evening around 6PM I booked through swiggy genie app to deliver food items to my sister's place who resides at Ballygunge.My sister's address is -

15/1 Ekdalia Place, Ballygunge, Flat No.11.2nd floor kolkata 700019(check your system that I have mentioned this address only while booking and I have paid Rs 75 as delivery charge)

Many times earlier also I have forwarded other...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vallikkannu Raja
Report
Copy

Missing items and refund denied

Order[protected] Oct 2 2020

I placed order for certain items and when they got delivered I found the following items missing

1. Groundnut oil - ordered 2L delivered 1L
2. Asafoetdia - ordered 50g delivered 25g

They cost Rs. 260+65, when I raised a complaint both via the help chat and support email, the response was a simple apology with no refund.

I feel cheated, any help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohanraj9654
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insufficient Order and Swiggy refused to refund

I ordered food on Swiggy from KFC for 3 persons(3 burgers, 6 boneless strips, 6 hot & crispy chicken). The order I received was of 1 med Pop Chicken and 2hot and crispy. So, it was not sufficient for even 1 person.

I asked Swiggy to take this back and either reorder or refund the whole amount. After 2 hrs of chatting, they didn't even provide the customer care number and refused to refund or even reorder the amt.
My...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I want complaint for order #[protected].swiggy costed rs 40 for cool drink but it's MRP is rs 20 only.you are looting the customer..ist right?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy