Swiggy Complaints & Reviews

I have ordered a pizza and when i recieved the order the pizza was totally messed up and not in condition to eat and swiggy is saying that we can just generate a coupon code for you and cannot refund money and replace the order which is seriously unethical....

Hi team,

Swiggy has done fraud, delivery delayed they didn't provide necessary help and the delivery boy ate the entire food and didn't pick up the call

Regards...

On 18th Dec 2020, I had ordered the following items from Burger King:
- BOSS MUTTON WHOPPER (x1)
- CRISPY CHICKEN CHEESE BURGER (x1)
- CHEESY FRIES (x1)
- PEPSI BLACK (x1)

After consuming the above items, I suffered very serious food poisoning, and I was in complete agony for over 6 hours.I was absolutely disgusted, and proceeded to file a complaint with the platform.

Swiggy has...

Swiggy falsely claiming refund without refunding . Refund amount is 3045/-, even after escalation to swiggy store support desk no solution was provided nor any response
Order was placed on 5th December and got cancelled from store itself, swiggy account falsely claiming that refund is credited but yet there was no refund till date . Bank statement attached also...

I have ordered food from swiggy and cancelled it.They have initiated a refund which is yet not credited
Account number:[protected]
Reference number:[protected]...

Bill was placed inside the pizza.
Why the bill was placed inside the pizza ??

Where is covid protocol?

After receiving the order immediately I called to La Pinoz as well as chat with swiggy.

I through out the unhygienic pizza outside my home.
Secondly, bill was dirty.

After chat swiggy customer care has agreed for their mistake but they refund me only Rs.152/ against...

I hav no words to explain my fury.I've been chasing between swiggy and the bank for 3 refunds.
1.Rs.549 paid on[protected]
2.Rs.371 paid on[protected]
3.Rs.74 paid on[protected]

Every swiggy agent tells me the refund is initiated but the bank denies.What else should I do with you guys now??

Please help me with a resolution....

Order #[protected] refund amount Rs.205 is transferred to swiggy money wallet from swiggy side, which is not activated at all. If I try to use the amount from the wallet, its forcing me to do KYC to use the transferred amount. Why do we need to submit our details to 3rd party vendors that too like food delivering agents for activating it.

If we request the customer support team to transfer the amount from swiggy money wallet...

Order refund amount Rs.205 is transferred to swiggy money wallet, which is not activated at all. Forcing us to do KYC to use the transferred amount. Why do we need to submit our details to 3rd party vendors that too to food delivering agents for activating it....

My name is Aayush Ranjan and my account is deactivated and I want reactivate my account is number is [protected] and [protected]@gmail.com...

रात को 10 बजकर 23 मिनट में आर्डर लिया और डिलीवर नहीं किया फिर 12 बजकर 16 मिनट पर लगभग दो घंटे बाद आर्डर cancel कर दिया जिसके कारण मुझे भूखा सोना पड़ा।...

Hi, My name is Ayush I have ordered a pizza From Pizza Hut.
The delivery partner of my order called me and said he came to my location I told him ok and went down to take my order but there was no one ... Then I Saw in my app That the order Delivered mssg poped up and I Immidiately called up the Swiggy delivery Partner he Told he already delivered the order which he actually didnt and I told him Choose your words carefully as I am...

Hi my account was deactivated by this Swiggy people and what is the process to activate it try to activate my account ASAP...

I placed order on 14.12.2020 time 12.38pm. Order number #[protected].
The order was accepted and Estimated expected time shows 30min. I have waited up to 1.16pm ( 38mins) and I initiated the issue by 1.16pm and the automatic reply I got that the order taking too long. I tried to call him by 1.17pm he didn't pick my call. And I again initiated the report by 1.26 it shows that the order picked up by delivery partner. And I called him...

I placed a grocery order on Swiggy-
Order#[protected]
Order Date: 13th Dec, 2020

I never got the delivery. And they cancelled the order saying that they tried to reach me over phone and I was unreachable.
I questioned why couldn't the delivery person just ring the bell or knock at the door. We have order 100s of times in the last few months. Even yesterday there were a few orders delivered from various...

Order #: [protected]
Name:Arulraj Sankar
Day:[protected].03PM
Amount: 370 RS
My food order was cancelled informing that I failed to respond to executive call. 20 minutes before the order cancellation, I made a order before this #[protected], for which I got the order even before getting called from Swiggy executive as I was waiting outside.

I was tracking the order [protected], delivery person...

Sir, this is a serious breaking of Law for ignoring the complaint of a humble consumer . Today I try to call up and ask for attending me regarding my plea but to my surprise they ignore me and refuse to attend me via call.
Dated[protected] I do order Mutton biryani from Bikkgane Biryani restaurant, Chattarpur via SWIGGY and they deliver me Chicken biryani and I do send photos for the verification but they bluntly told me that Picture...

I have order food on[protected] the order got cancelled by swiggy and refund request initiated by them .however till now no refund given by swiggy...

I have ordered food from bawarchi restaurant on 6.12.20 at 7.00pm approx and delivery boy named Manmohan shani was very and was using abusive language including mother .. and sister ... which was heard on phone which was on while talking to me so appropriate action to be taken...

I ordered chowmein and 2 paneer pakoda from Aggarwal sweets and restaurant on swiggy . I did get the chowmein but didn't receive paneer pakoda worth rs 40/- . I did the payment and immediately complained on customer care. I received the email that they've done necessary investigation and can't do anything about it .
I would like apologies and my refund from swiggy.
I would also like the process of investigation to be transparent....