Swiggy Complaints & Reviews

Ordered biryani from shah ghouse restaurant, tolichowki. Found half-cut used blade in biryani. Kindly take stringent action against such an un-professional food giant....

Dear Team,

On the evening of 2nd October, 2020 around 5.51PM I booked through swiggy genie app (order no[protected]to deliver food items to my sister's place who resides at Ballygunge.My sister's address is -

15/1 Ekdalia Place, Ballygunge, Flat No.11.2nd floor kolkata 700019(check your system that I have mentioned this address only while booking and I have paid Rs 75 as delivery charge)

Many...

Dear Team,

Yesterday evening around 6PM I booked through swiggy genie app to deliver food items to my sister's place who resides at Ballygunge.My sister's address is -

15/1 Ekdalia Place, Ballygunge, Flat No.11.2nd floor kolkata 700019(check your system that I have mentioned this address only while booking and I have paid Rs 75 as delivery charge)

Many times earlier also I have forwarded other...

Order[protected] Oct 2 2020

I placed order for certain items and when they got delivered I found the following items missing

1. Groundnut oil - ordered 2L delivered 1L
2. Asafoetdia - ordered 50g delivered 25g

They cost Rs. 260+65, when I raised a complaint both via the help chat and support email, the response was a simple apology with no refund.

I feel cheated, any help...

I ordered food on Swiggy from KFC for 3 persons(3 burgers, 6 boneless strips, 6 hot & crispy chicken). The order I received was of 1 med Pop Chicken and 2hot and crispy. So, it was not sufficient for even 1 person.

I asked Swiggy to take this back and either reorder or refund the whole amount. After 2 hrs of chatting, they didn't even provide the customer care number and refused to refund or even reorder the amt.
My...

I want complaint for order #[protected].swiggy costed rs 40 for cool drink but it's MRP is rs 20 only.you are looting the customer..ist right?...

Hi,

This is to inform you that I placed an order of paneer, roti and naan whereas I got paneer with rice.
I called them (sanjay and nupur) and they disconnected the call without providing a resolution and told me to send a mail.
I tried to contact them thru chat but again no response for a long time. And they mailed me back that it's not there mistake and nothing can be done
I want to know if I paid...

PATHETIC EXPERIENCE WITH SWIGGY CHARGED FOR SOMETHING NEVER DELIVERED '
Hi
This is not acceptable I will ensure that this is shared on social media channels including Facebook, Instagram, Twitter as
1. No one contacted me infact only single attempt to contact me was made and as I was unable to answer as was on another call teh staf[censored]ndelivered the packet 2. THen when i called and requested him to deliver he said he...

I have not received my weekly payout. trying to call Swiggy HUB but nobody is responding. Submitted a report on swiggy app and the swiggy issues form. Not receiving any response. Please resolve this....

I placed an order on 30Sept 2020 using the Swiggy mobile app. The order amount total was Rs.954, (Order #[protected]) I provided the complete address for the delivery but my order was canceled by the back-end team of Swiggy stating that I didn't answer the calls made by the delivery executive. The entire order amount was charged as a cancellation fee and I was denied the refund entirely. The delivery executive never reached my place to deliver the...

Sub: need complete refund for providing wrong items and compensation for making me starve at 4.30am morning.
Ref: order id [protected]

Pfa photo of what was delivered. I had ordered 1 gravy and 1 noodles but i got two gravy items. And the best part is that when i asked for refund, customer care refunded me only for the noodles as noodles was not delivered and charged me for gravy.

1. Now, how can anyone...

I haven't got my refund, after contacting several times to the customer care, they said few sorry & fake assurances, then closed the chapter. Food quality was very bad, undercooked tasteless frozen. Swiggy looted my money....

Hi there!

I had order food from swiggy on 11/09/2020 for a price of rs. 195.
The order delivery was delayed & was 30 minutes late. I had requested swiggy to refund my money for a delayed delivery but they denied returning my money but instead promised to pay a compensation amount of rs. 75 for the delay but unfortunately the amount hasn't been shared with me yet.

Requesting you guys to take necessary action...

I have ordered gajar halawa & kiwi cooler from great indian khichadi from swiggy during the evening of 21-sep-2020, 6:39 pm, order number : [protected]

But,

They have cancelled the order without given any proper explanation and they have not yet returned the amount too...

It was because of them i have lost rs.123 from my card... I was realy upset by the answers they have given me...
br...

Hello,
My name is sahib singh, resident of new sunny enclave, sector 125, mohali.
I was trying to place an order on swiggy today from a restaurant called superdonuts in mohali (Airport road).
While placing the order for four donuts. The total amount for my order was ₹339.04 plus a delivery charge of ₹15-20 and a discount of ₹33.
After this they were charging me ₹152.58 as tax gst. I have attached images...

Refund of rs 339.0 has been initiated for your swiggy order [protected]. Updated balance should reflect in 4-7 days.
Ya massage muje 31 august ko aya tha magar muje aaj tak mera pyment refund nahi hoa...

This is reg order issue - the swiggy delivery partner did not deliver the order. While handing it over to me it fell down on the ground and all the food and other boxes fell down in front of my house. He took the boxes and thrown away, please check with the delivery partner on his number: [protected].
Its happened because bad packing, everything was pouring raita and gravy was spill over and bottom of the paper brown cover was completely...

I was ordered 2 chicken masala from hotel swagat, near rahul hotel main road chas bokaro jharkhand. But it was mixed eggs in place of chicken. So i am not satisfied from this service and this hotel should be cancel his registration from swiggy. Please take prompt action against the hotel. Thanking you....

I have ordered food from swiggy app, i didn't receive food. Money refund is not a problem but whole night i have sleep with empty stomach. If i suffer tomorrow then who will be liable for cause.

I attached one snapshots see where is restuarant me and delivery boy swiggy.
Can i file fir on this they are making fool till now see time and date on second snapshots
They make me fool
Really feeling to hungry....

I order from swiggy and my id was [protected]. I was waiting for my order. Then i rang to delivery executive as the location was showing near me. Delivery boy told me that my order was cancelled by restorant. Then i ask to cusotmer executive about my order and ask him how they cancel my order without informimg me. He told me that order was cancel by restorant and they can't help me and told me that my refund has been initiated. But after...