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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 113

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S
surajsi
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Wrong items delivered to me

Registered number :[protected]
Registered email id :[protected]@gmail.com

Order id :#[protected]

I have ordered following items :
Cheese 4 packs, 200gm each
Paneer 2 pack 200gm each

I have received completely different items instead of the items ordered, i have received milk 1 litre and butter and a amul kool can... What is this ultimately irresponsible behavior of swiggy.br...
+4 photos
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Registered number :
Registered email id :

Order id :

I have ordered following items :
Cheese 4 packs, 200gm each
Paneer 2 pack 200gm each

I have received completely different items instead of the items ordered, i have received milk 1 litre and butter and a amul kool can... What is this ultimately irresponsible behavior of swiggy.

I want refund for my order,...
+4 photos
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K
Karthikeya Phone
from Hyderabad, Telangana
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they cancelled the order themselves for 2 times and didn't return money

I have ordered pizza from dominos from swiggy during the night of 12-sep-2020, 10:45 pm, order number : [protected]

But, after the order was cancelled stating a technical reason...

I again ordered the same on swiggy with order number on f 12-sep-2020, 10:48 pm

Order number : [protected]

They have cancelled both the orders without given any proper explanation and they have not yet...
+2 photos
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S
Sanyam Kumar
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unjust cancellation fee

There was a bug in the app, and the coupon which was shown to be applied made the order total to be 156. I clearly saw it 3-4 times, and tried making payment too but when i tried to make payment it shooted up to 236, so i cancelled the payment and thought it is because of the payment method. So i came back and tried to make the payment again. Again the total was 156, this time i chose ' By Cash' method.
The order total was 156, but...
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S
SMU03280
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swiggy not refunding the amount paid for a order 82746395769 delivered unpacked exposed food parcel after nearly 3 hours delay

Dear team
We want to. Lodge a complaint for notswiggy not refunding the amount paid for a order delivered unpacked exposed food parcel after nearly 3 hours delay after placing the order [protected].
The swiggy delivery person said that he can't take it back and i need to inform the customer care which i have done immediately and now they are just delaying that we have escalated the matter and you will get a call and by talking...
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D
D Thejeshwar
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Money refund delay

Hi,
I ordered from KFC bel road on 4th of september but the restaurant cancelled my order and i had made my payment from googlepay .
I got a call and also a confirmation message stating that my refund has been initiated and my refund will be done within 7 days .Its a week from then and the issue is not resolved .Do look into the issue and revert back at the earliest else escalating on social media is the only option left from...
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Hello,
I can't keep writing emails every time you keep repeating the mistakes.

I have not received the gulab jamun in the combo. I called your customer support to check if the delivery guy has forgot to give the sweet. Your support guy put me on hold and disconnected my call.

On 6th of september i got a stale chicken. That guy said he will escalate and given me a wrong email address to complain...
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On 11 sept 2020,
I placed order for breakfast from sai brundavan restaurant by 8:47 am. By 9:13 am it shows that order has reached. I didn't receive my order n when I complained.
There was long chat but no resolution.
When I demand my refund they said that they cant reach their agent...to validate my complaint.
I have all recordings to prove that no agent came at my door step n no call received....
+1 photos
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Complaint to swiggy. P... My i'd was blocked hub manager.. Pls unlock my i'd help me.... Do you have any verification method through call or email...? Please......
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M
MohammadGufran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not come

Address:Address: 4/1 Bannerghatta Main Road 9th Floor Tower D IBC Towers, Bhavani Nagar, Suddagunte Palya, Bengaluru, Karnataka 560029.

Where is my refund order #[protected]
First ur exactive said
Refund will be come 5 to 6 day
Why not came
I inform all of them
My this order till pervious order delivery person come on time and also last order delivery person come on time both arr... How is my location wrong if wrong so how 2 delivery person come on time...
That time i am ask he said he don't no... Ask company then i am inform ur exactive...
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Address:WZ-2 SANT NAGAR, TILAK NAGAR, NEW DELHI

I would like to draw your kind attention over multiple transaction taken place from my credit card on 12 august 2020.

All these transactions are fraud without my knowledge / consent. I am being informed about following 3 fraud transactions by bank which are proceeded without my consent and it is done in a fraud manner by an unknown person of swiggy & swiggy allowed them to proceed with 50840 each transaction multiple times.br...
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G
Ganesh Nemalapuri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Un cooked chicken and spoiled

Hi, i ordered tandoori chicken yesterday in swiggy i received bad quality food i throw out that food and i complaint to the swiggy care they we are taking feed like that but they not replaced that again i sent mail to them like i will complaint to issue in consumer cell after 2 min they refund 112/-rs i paid for this 229/- and im not asked any refund to them so please take action on him they are neglegence...
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H
Himanshu vikas sharma
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My swiggy account deactivated without any reason

I have an swiggy account since 2 year approx but on past nov 2019 approx my account deactivate by swiggy without any reason. And when I was asked to reactivate this they said please open new one. how it is possible to me to open a new account however i have only one mobile number.
Please solve this issue...
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R
Rohit Ba
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get any refund

Address:Vijayawada
Website:Swiggy.com

I had ordered vegetables on morning i waited up to 2 hours mine got switched off and i charged my phone and one got message that swiggy cancel my order and i didn't get any refund, after that i have contacted customer support they said they have initiated refund, after 10 days i have contacted them to know refund status now they are saying there are no refunds on your order...
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S
Sahil Ranjha
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Temporary id blocked

Address:Jalandhar cann rama mandi ekta nagar ph-2 house No-264

Plzzz sir unbloked my Swiggy Id-1077864 my id is temporarily bloked plzzz unbloked my id some problem no activate my id some monthe khar ki problam ki vaja se...
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Order no # [protected]
Route to my location on app is not correct even after several complaints.
Delivery boy refuses to deliver even after extra payment offered by swiggy via customer care executive.
Delivery boy waits at one spot for nearly 45mins before refusing to deliver.
Customer care executive reply to customer & delivery boy took too long.
Finally the customer care executive cancelled order.br...
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Registered number : [protected]
Registered email id : [protected]@gmail.com

Order id : #[protected]

I have ordered following items :
Cheese 4 packs, 200gm each
Paneer 2 pack 200gm each

I have received completely different items instead of the items ordered, i have received milk 1 litre and butter and a amul kool can... What is this ultimately irresponsible behavior of...
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I
Ipsita Padhy
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Complaint against swiggy

Address:Plot 61, Jagannath vihar near vimala nagar, Housing board Brit colonyO

Ordered online delivery of chicken curry from parijat restaurant berhampur odisha through swiggy on 2.9.20 but as the food was not fresh and last night prepared food was delivered suffered from food
Poisoning, suitable action may please be taken for not serving fresh food...
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A
Andy1987
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Insects in food

Address:RZ D 8, Gali Number 5 , Indrapark, Palam Colony
Website:www. Swiggy. Com

Swiggy provided food with insects in one of the packet hence we had to throw all food.
However they denied full refund as the insect was only in one pack.
I have provided them pics but they denied full refund....
+1 photos
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H
Hari Virat
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Rude behavior

Hi Sir/Madam

Yesterday night i have ordered for a food and the delivery person whom came to deliver was too late and also he didn't came directly to my address he just went to somewhere else to pic his friend and he came to deliver my food. Once i asked him like why ypu are late ??the person who came along with swiggy behaved rudely with me and he tried to hit me... I just called the police and they have asked me to come to...
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