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Swiggy Complaints & Reviews

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Last updated Apr 22, 2024
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Swiggy reviews & complaints page 147

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P
pksinghala
from Chennai, Tamil Nadu
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order not delivered and refund not received. domino and swiggy fraud

Address:Flat No 202, Block A, First Home Apartment, New Cyber Valley, New Hafeezpet, Hyderabad, Hyderabad, Andhra Pradesh, 500049

I did order on 18 october. Details are as below:
Thanks for choosing swiggy, prem aggarwal! Here are your order details:
Order no: #[protected]
Order placed at: 18/10/2019, 02:03 pm
Order delivered at: 18/10/2019, 03:33 pm
Order status: delivered
Ordered from:
Domino's pizza
Sri sai thota towers opp aparna towers, plot no. 122 & 123,
1st floor, ravi enclave, kondapur village,...
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R
Rajarmy
from Mumbai, Maharashtra
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delivery boy abuses and refuses to deliver

Address:C-1, 402, Margosa Heights, Mohammad wadi, 411060

I had ordered chicken tandoori from khana khazana and the delivery boy was shiva shinde. He refused to deliver the order despite we waiting for more than an hour and abused me in marathi language. Even the swiggy customer care was of no help. I was informed by hem that it is beyond them to help me. I can only tell that you people are no more interested in helping us and only interested in making money. My kids waited for the delivery and...
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R
Reshma10
from Mumbai, Maharashtra
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not refunded my amount

Address:Hyderabad, Telangana

My google pay account was debited by an amount of 293 towards payment for swiggy. However swiggy customer care executives have stated that there might be a upi interface problem and they dint receive the amount. This transaction took place on august 16 2019, and no service was provided. And the complaint is not resolved by them even after many referrals....
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H
Hříțîk Mąńğął
from Bhilwara, Rajasthan
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always cheating

Address:Jaipur, Rajasthan, 302019

You gave me worst and different food. Mere sath esa लगभग 7 bar hua h or kabhi bhi pese jyada पहुच jaye to refund nhi dete or to or झूठ bolte ho ki ye id h pese pahuch gaye honge aj tak bapas nhi aye bas ek bar ko chodke had to baha h galat food ke lea na koi refund na hi return policy... Thanks for giving me and my friends reason to quit swiggy and because of this reason finally we eat good food...
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S
sujithra c
from Mumbai, Maharashtra
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food delivery man

Address:Salem, Tamil Nadu, 636016

Delivery boy named rajith in salem and his mob no is [protected] and my order no is [protected]which is ordered in babu thatavadai set salem he is not polite to me and very rude please dont send him anymore to my order if he is delivering food to me then immediately i ill cancel the order and thank in advance for solving my complaint thank you for your quick response....
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S
syamyadaw
from Varanasi, Uttar Pradesh
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found insect in food

Address:Azamgarh, Uttar Pradesh, 276001

My name is Shyam Prit Yadav Ordered food on[protected] from Swiggy and found lots of insect parts in food then I'm trying to complain on Swiggy about issues and they just said we will arrange refund only for that food which have insect, I want justic please help

Restaurant detail: PLATING PERFECT: A FINE DINE LUXURY
About throughback Fitness (GYM), kartalpur Bypass tiraha, Azamgarh
Mobile no. [protected], [protected]br...
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M
Manipuspa
from Amritsar, Punjab
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about a dhaba

Address:140507

Guys don't order food from jai maa baishno dhaba located in derabassi, punjab,, i have visited this hotel and found, the worst utensils which they are using to make food. Using cheapest and unhealthy vegetable. Sometimes we blame swiggy that they are delivering wrong order.. This is not swiggy problem. This is the problem of this kind of dhaba that they don't have that item in their dhaba but showing item in menu.. They accept the order and...
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Bhaskar Thakuria
from Puranpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failure but money not refunded back even after 20 days

Address:28, MANIK NAGAR, ZOO ROAD, Kamrup Metropolitan, Assam, 781005
Website:SWIGGY

I tried to place an order amounting to 455 inr on the 27th of september, 2019 through swiggy app twice. The transaction failed twice but the amount was debited both times from my account. I have tried contacting the merchant several times after that but every time they say the same thing that the money will get auto credited back to my account and that they never received the amount as the transaction failed twice. I even tried contacting...
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M
Mdaazif
from Noida, Uttar Pradesh
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not received the refund from swiggy for failed transaction

Address:59/4 ITC building, 3rd floor Rajpur Road - Dehradun 248001, Dehradun, Uttarakhand, 248001

I ordered the food from SWIGGY on 01st OCT but due to connectivity issue the transaction got failed & I didn't received the order from SWIGGY but the balance got deducted from my account via Google pay UPI.

I raised to SWIGGY team & they said that your balance will get refund within 24-48 hours but yet not received, I have taken multiple follow-up with team & everytime they confirmed that we have initiated the payment request...
+6 photos
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M
manisha makaras
from Mumbai, Maharashtra
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complaint about amount refund

Address:98-2-5, Old cloth bazar road, Guntur, Andhra Pradesh, 522006

Respected sir/madam! I have a ordered food from swiggy by online at the date of september29'19; and i have paid order amount through net-banking; but it showed like "your payment for order #[protected] was not completed; if any amount debited from bank will get refunded within 5-7 days: but still now i didn't get any refunded amount from the swiggy eventhough i had complainted on complaint blog of swiggy: plz kindly solvethe issue and refund...
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3
32-Bit Aryan
from Mumbai, Maharashtra
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wrong food items delivered

I have ordered from noddle heights using swiggy on 16th october and when the order arrived i opened and found that one food item is replaced by another. I couldn't tell the delivery boy because the food was packed and i couldn't see. The food item was supposed to be red sauce pasta but they sent me white sauce pasta. I had to eat it because i don't want to waste it. Please make sure that it will never happen again not only to me but for others...
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H
Harshita Gujral
from Mumbai, Maharashtra
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delivery in 7 minutes, it showed estimated time of 30 minutes

The estimated time of delivery showed 30 minutes and the order was delivered in 7 minutes so there was no one to take the order. The company cancelled the order and charged me cancellation fee. What sort of fraud is this. I was home in exactly 2 (Minutes from placing yeh order. But in mean time the delivery was cancelled by the team. I asked to speak with the call center superior and give a justification as to how and what is the time management....
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G
Godwin Thejus
from Mumbai, Maharashtra
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not refunding the money

Address:Kulathinkal house, 2nd last bus stop jalligudde, Dakshina Kannada, Karnataka, 575007

I ordered food from swiggy. The restaurant got closed. The money i have paid didnt come till now. I talked with the customer service and the said it'll be in my account within 4- 7 days. Its been 16 days since 30 september. The money hasnt come yet. I tried a lot of times to talk with them. They are again saying the same thing. I even went to the swiggy office. They said they cant do anything about it. The bank also have no information about...
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S
Shubham Kumar pandey1
from Gurugram, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order #54233875059 no seal in my order

Hi i ordered from swiggy & i got no seal item delivered to me. I had shared pics with their support but they also agree that i have received no seal order but they are not giving refund for no seal order item as it violate food safety concern for my order. Kindly take strict action against swiggy. My order details:

Prince ki rasoi
Ramada hotel
Home
515/3, prem nagar, sector 13, gurugram, haryana 122001,...
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I
Isha Menghani
from Bengaluru, Karnataka
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feedback on bad quality food

Address:560043

Swiggy service is getting bad to worse. For bad quality food there is no way to give feedback specifically on the app in my phone. Earlier swiggy had the option to chat and give feedback but recently there were too many issues and everytime i raised a chat request to give feedback. Therefore swiggy deliberately removed the chat option only for my app. My friends also use swiggy and they have the chat option. This option is removed only for...
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A
Arvindrajora
from Mumbai, Maharashtra
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pathetic employment

Address:Nathdawra lalbag road, Rajsamand, Rajasthan, 313301

Swiggy employee has been behaving very unprofessionally and in a bad way. Since the last weeks i have open new fast food center in nathdawra and i want to join swiggy as purpose i called to swiggy employee he said to me i will come tomorrow but he didn't come last 10 days i called continuously but he said i will come and finally he said today i have no time very pathetic service by swiggy employee
I want work with swiggy but this...
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K
Keshavvvv
from Mumbai, Maharashtra
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regarding sasnath varma from senior specialist team

Address:Room 343, Boys Hostel, Chanakya National Law University, Nyaya Nagar, Mithapur, Patna, Bihar, Patna, Bihar, 800001

Swiggy is using fraud and deception on gullible customers and I want to expose the unethical and unscrupulous practises being carried out by this company.

When someone makes a new account or signs up for the first time they are awarded with 5 coupons that they can use for their next five orders where they would get 50% off. This is the advertised scheme. But the reality is completely different.

Once you sign...
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T
telldrprakash
from Lucknow, Uttar Pradesh
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refund not being done since the last three weeks

Address:AIIMS HOSPITAL, 110029

Swiggy has been behaving very unprofessionally and in a bad way. Since the last few weeks i have had the following failed orders which their own customer care service guys have accepted and they have just been showing lolly pops that they will refund the amount in 5-7 working days. Till date not done and now after one month, easily the customer care representative states that they do not have the details of these orders in their systems and...
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H
Hina#
from Mumbai, Maharashtra
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unsatisfactory response from the help center

Address:1/1586 top floor British india Colony mansarovar park shahdara, New Delhi, Delhi, 110032

Yesterday i ordered 2 chicken rolls both were sticky plus there was no chicken in them, paneer roll was oily and the main thing chicken breast which was all stale infact my friend got sick after that meal that was surely made with stale chicken things got worse when i talked to swiggy help team and they say that "we'll sure pass your valuable feedback" i mean for last 2 days i am getting worst food of my life and last night that was horrible...
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N
Nan Nee
from Chennai, Tamil Nadu
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order 53366811255

Address:It's an online application, 600057

I have ordered full kebab and paid.
But i have received only half kebab.
I took pic of that and continuously mailing swiggy and inturn they do only apologise.
I requested to contact the restaurant and refund back my money but they never ready to do.
This can be a fraud one also either by restaurant/ swiggy because swiggy also not taking action.
Kindly check my case and revert back either through call, mail...
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