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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 152

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A
aryanstar99
from Mumbai, Maharashtra
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loot and mental harashment by swiggy

Address:812001

I am complaining against swiggy for two of my orders. On my two orders swiggy looted and sent me very low quality food. With that i have been suffering illness after having the same.
For this when i contacted swiggy they refused to pay any compensation instead they are challenging to leave and misbehaved.
For the same i need a compensation of atleast rs.500 for mentally harashing me and for physical disturbance caused...br...
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Aiswariya Khandelia
from Delhi, Delhi
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the delivery boy

I request to submit a complaint against the mode and manner of delivery of order no.[protected] in particular i demand strict disciplinary action against the delivery guy with the phone number [protected]. So as it happened i ordered dosa and rajasthani dahi vada from jbs but the sequence of events that took place afterwards was in violation of every code of conduct. The order was made in around 7:00 pm the expected delivery time i assumed...
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Gayatree Shingarey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about non confirmation of my order and debiting of money

Address:C3 704, Rutu Estate, Thane, Maharashtra, 400607

I orderd my food from swamy in thane. I paid the money via my tjsb account linked to paytm. I received a message which said my money has benn debited but i didn't receive any conformation message. I want to know the issue and get my money back. The nearest outlet do not support swiggy and the main outlet isn't receiving phone calls. Please make sure my complain in noted down and taken in action....
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S
Swaroopa Gowda
from Bengaluru, Karnataka
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svadu pure ghee sweets, besan ladoo

Address:Cessna Business Park, Kadubeesanahalli Village, Hobli, Sarjapur, Varthur Main Road, Marathahalli, Bengaluru, Karnataka 560087, 560087

I had ordered for 1/2 kg of besan laddu. Sweets delivered are in such a pathetic condition, its overfried, and had some black particles on the sweet surface. Usually besan laddu will not have any black particles on it. We are not able to eat a pinch of this 1/2kg sweets also. Please do look into this. And either pay be back. I wanted to replace the order with moti choor laddu, but im really scared of its quality. If its possible to replace...
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Bishnu Keshri
from Mumbai, Maharashtra
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complaint against fleet manager

Address:Near gayatri mandir nanduasthan chas, 827013
Website:Swiggydeliveryexcutive.com

We swiggy fleet manager bokaro jharkhand he misbehaved to all rider any topic and he cut Money without issue in my payout amount and he doesn't grant leave for exam and he dont help me any types of work
I want action immediate to fleet manager
Because all rider goes to face all types of problem
We fleet manager names
1 ajit yogi
2 rahul pandey
3 Shankar mahto
4 he's senior adarsh anand br...
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J
from Noida, Uttar Pradesh
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order cancella3

Address:Boys hostel 1 GJU Hisar, Hisar, Haryana

With due respect, i have order from swiggy and order no. Is #[protected]. But my order has been cancelled automatically by defaul after half an hour and then i have order one more time and the order no. Is #52247712e26. And then my this order has also been cancelled after half hour more. The executive is saying that the restaurant is not taking any online order but when i ordered it is showing that the order has been confirmed and the food...
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NaikKV
from Mumbai, Maharashtra
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order not delivered and delivery executive abused on the phone

Address:Kshitij Heights,, Navakal lane, Shenviwadi, Mumbai City, Maharashtra, 400004

I had placed my order around 8.15pm. The order was not received even after 9.30pm. On calling the delivery executive nilesh anant kadam, he started using abusive language on the phone. I spoke to a swiggy customer support executive and he expected me to be calm even after such misbehavior.
This is a case of abuse against a lady and i will be logging a police complaint against the company....
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Shruti Pansare
from Pune, Maharashtra
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delivery related complaint

Address:C2 11 Hermes heritage phase 2, Shastri Nagar, Nagar road, Pune, Maharashtra, 411006

We had ordered 4 crisy veg supreme burgers and 4 crispy veg wrap from burger king, paid online by credit card.
After 2 hours of waiting and constantly complaining about the delivery status, and yet what we recieved was a wrong delivery. Later on the delivery was again generated but yet again we got delivery which was pathetic.
3 burgers were missing, the wraps were cold, stale and not at well packed there was spillage of items,...
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shubham2259
from Nashik, Maharashtra
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poor bad service

Address:411038

Order no #[protected]
Order was placed time: 9.36pm date 19th september
I cancelled the order because after an hour time approx 10.30 delivery boy called and said my order is spoiled and have to reorder
Still waiting after reorder till 11.21 i cancelled
Paid money until now was 131 + 90 (Cancellation fees)
Did i got the food no
Did food spoiled because of me? No i was not even aware why its...
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A
Anshul Chaudhry
from Idukki, Kerala
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refund declined by swiggy

Address:Chennai, Tamil Nadu, 603202
Website:Online food delivery

I ordered something from a restaurant and it was prepaid, the amount got debited so i talked to the customer service regarding the same. They assured i'll get the refund withing 2-3 days, now i contacted them regarding this after a week. The executive said they already processed the refund, but i haven't got any.
They are now telling me to contact the payment source. Which is google since i paid using google pay. I even asked them...
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Pannaga1234
from Bengaluru, Karnataka
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irresponsible swiggy team

Address:560085

I ordered from a restaurant not even a km far from me and after waiting 1 hour, the delivery executive updated the status as delivered but i didn't receive any order. When i complained to the swiggy customer care, the executive was very irresponsible and not helpful at all and when i asked for a refund, he said he can't. When i asked for a replacement, he said he can't. After contacting them for 3 hours. They give me a coupon worth 300 while...
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K
Karthick157
from Chennai, Tamil Nadu
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order response very poor

Address:Swiggy Corporate, RM Towers, 14th floor, 109-110, Pasumpon Muthuramalinga Thevar Rd, Labour Colony, Nandanam, Chennai, Tamil Nadu, Chennai, Tamil Nadu, 600018

I m trying to book one chicken fried rice in tasty kitchen restaurant. The upi transaction is successful in my bank side. But the order is not confirmed by the swiggy app. Then i cancel the payment and book the food in zomato delivery app. Then i received the swiggy order without any prior notification and also receiving zomato order. So my money is wasted on the swiggy app. I have contacted the customer service, he's not satisfies my problem...
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brij88
from Delhi, Delhi
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refund of 27 not provided so far.

Address:NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 20301

I ordered burger from burger singh around last week of aug 2019. My order was cancelled due to lack of supply of the items ordered. When i asked for refund they said you will get in 4 to 6 business day, i did not get the refund since then. I spoke to many agents they were bluffing saying refund failed so we are providing coupon of 850rs which i am not able to see anywhere in my account. When i am trying to use food850 (Advised by swiggy agents)....
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Tirzah Victor
from Mumbai, Maharashtra
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customer service and squinting money from customers

(See i have already escalated this problem and i dont have a solution yet. I placed an order and it was not delivered to me and i got in touch with subha priya and asked to call me, i told him the issue over the call and he issued a coupon of 650 saying that if i order any thing less than 625 then my charges will be 0. But now when i try to order it shows me that i have to pay 107 extra as restaurant charges and delivery partner fee. Why...
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Suneet Langar
from Noida, Uttar Pradesh
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50% cancellation charge for order cancelled within 5 minutes!!

This is in reference to order #[protected] that i mistakenly placed. I realized i'd placed the incorrect order quickly and tried to cancel it within 5 minutes where i was told that i would be charged a cancellation fee of 50 percent of the order value since "the restaurant has already started preparing your order." this can't obviously be true and this is an unreasonable policy. There needs to be a 5-10 minute window where a customer can...
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A
Adarshwick
from Mumbai, Maharashtra
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original and replacement order both faulty

I ordered from swiggy - us pizza.
Original order came cold and then i was offered a replacement which i obviously accepted.

A new order came at exactly 8:38pm and i opened it, saw that the toppings was spoilt due to obvious mishandling in delivery.

When i created a complaint - they said that they have noted and will share the feedback to relevant shareholders but can't compensate.

The...
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Nandanbansal20
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

found chicken in my egg roll

Address:33, Anupam bagh , dayalbagh, Agra, Uttar Pradesh, 282005

I ordered a double egg roll from chota mama chicken & mama veg. Agra, civil lines. I found chicken in my roll and this is really frustrating. I want to take action against the restaurant and their attitude is not at all relieving... And in this religious month.. I have never eaten meat... This the month of shrada.. And i don't eat meat... I called the restaurant... His behaviour was very ignorant and arrogant.. And he didn't seem to have...
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Address:Deputy ganj. Near tara building. gali no. 2 .2nd house after autism centre, Moradabad, Uttar Pradesh, 244001

I ordered from havstories and kaar khaana havstories online through zomato and swiggy. Food is a joke for them. Ordered falafel pita pocket hummus 3 times from kaar khana havstories. It is nothing but an indian veggie kabab or cutlet, it is not falafel. They keep fooling me everytime. They should either take this item off the menu or rename it to indian veggie kabab cutlet or tikki rather than masquerading it as falafel. It is nothing like...
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A
Atul Dharap
from Mumbai, Maharashtra
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incorrect food item delivered

Address:Mumbai City, Maharashtra, 400076

I had placed a food order (Order # [protected]) for 2 plates of tawa sabji and 1 plate of boneless mutton seekh kebab masala from hotel great punjab in hiranandani gardens, powai, mumbai on saturday, 21st september 2019 at 1.12 p. M.

However, i received dry mutton seekh kebab instead of boneless mutton seekh kebab masala.

When i called up the swiggy delivery person, he asked me to call up hotel great punjab and...
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Address:Rajneesh Madhok, Advocate Railway Road, Phagwara, Kapurthala, Punjab, 144401

I, rajneesh madhok, advocate, having office at railway road, phagwara the land mark mentioned in my address opposite to hindustan steel & timber store, railway road, phagwara. The location is at state highway phagwara-chandigarh road, hindustan steel is no. 1 counter of steel and timber in phagwara. The delivery boy could not find location for two hrs. The complaint lodged with customer care has funny response that your order is being cancelled...
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