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Swiggy Complaints & Reviews

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Last updated Apr 19, 2024
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Swiggy reviews & complaints page 151

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R
Roree
from Noida, Uttar Pradesh
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payment shown successful but order not confirmed

Tried to place an order on swiggy but despite my money deducted from freecharge account and transaction shown successful swiggy denied to receive
the payment hence no order placed both of them are not trustworthy and reliable freecharge has no realtime customer service so despite of paying money I didn't get my food what I have paid for shame on you swiggy and freecharge...
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Gurpreet Singh Taneja
from Ahmedabad, Gujarat
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full payout has not been credit after resigning

Address:Ludhiana, Punjab, 141010

Hello sir my i have resign from swiggy after doing work for 2weeks on tuesday on 24th my de id was 882041 nd i havnt got fully payout i jst got only earnings which was showing... Mne missing payout was the 500rs security deduction which i hvnt got credit nd another the one complaint which the bymistake transction of floating cash of rs110 to another id 882042 on sun ths also i hve not got bck credit in mne account... So please a humble request...
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A
A.S. Vishal
from Bengaluru, Karnataka
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haven't received refund for a failed order

I had placed and order on september 13 2019, and the order wasn't placed but the amount got debited from my account. After contacting the company through their app several times (4 times) i was told that it will take 2 days and then it increased to 10 days. It has been 15 days and i still haven't received my refund and i was asked to contact the bank, which i did and the amount was not debited. All i am getting through their app is their...
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J
Jevita
from Bengaluru, Karnataka
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money not refunded

Address:560087

I had ordered 4 items from anjapar resturant blore and i receive call from swiggy customer care saying delivery boy slipped and curd rice got spoiled, can we deliver remaining items and we will assure to deliver curd rice in 40 minutes and as a apology we will credit 130 as a sorry coupon code to your account for the inconvenience caused. I waited patiently for 40 minutes then i spoke to chat person and they told delivery boy will come in...
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Abhi0903
from Chennai, Tamil Nadu
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order not delivered but still charged the amount

Address:Chennai, Tamil Nadu, 600113

Dear sir, i had placed my order on dominos through swiggy on 27th september 2019. The order was shown as accepted by dominos in the swiggy app and i paid an upfront amount to swiggy for the order. The tracking of the order wasn’t available on swiggy as they said dominos will make the delivery. But when i tried to track dominos order through their app, it didn’t open. I tried contacting the local outlet of dominos and it didn’t get through....
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A
Anshul Kashyap
from Sonipat, Haryana
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money deducted from bank but no order placed

Address:Flat No. 298 E2 Vasant Kunj, New Delhi, Delhi, 110070

I have ordered from swiggy amount was 143 in total... I used my sbi account... Money was deducted from my bank but the order didn't placed.. I raised a complaint in swiggy about the same but they said it is a payment getaway failure.. You will receive your money in 5-7 days... Its been more than a week but i did not receive anything from swiggy... Please someone help me with this....
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Address:Bangalore, Karnataka

I had placed an order on monday, sep 23rd (Order #[protected]) with swiggy. Due to issues on their restaurant end the order had to be cancelled but the payment had already been made. They didnt have the decency to update me about their issue a. I waited for an agent to appear online to chat but that took time and then i received a phone call (From the driver) and i was told the order will be cancelled and i will get my money (I paid rs 119)...
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A
aditya shanbhog
from Mumbai, Maharashtra
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late delivery of food

Address:Kheda, Gujarat

Order id [protected]
I received my order after almost 50 minutes.
The delivery boy said our address was out of his range that it was showing him. But we have given our full address properly. He kept us waiting for almost 15 minutes and said he was not getting conformation from swiggy company. And the food was not even sealed.
How can we guarantee our food quality and quantity. Our food was also got cold.
Is this...
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S
sukshma subbaiah
from Bengaluru, Karnataka
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horrible reps and service

Address:560094

Ordered food from swiggy... Delivery guy cald n tld me he cnt come near ma place, other guy vl deliver it. Cald cx serv rep lied to me dat fud vl b n 2-3 mins, nbdy came, ordr was canceled, they tuk 2k dnt pay me bk, cld anthr cc rep, he was soo rude, gave false info n discnctd my cal saying he cnt help, his name is sunit, d reps giv diff ans n lie...
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A
abhijitvhatkar
from Pune, Maharashtra
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did not give my order from 1:30 hrs.

Address:Kamal hiritage society,Tapodham , warje, Pune, Maharashtra

I place my order at 10:26 still i don’t get my order the delivery boy laying to me and company also about road blocks, their is no any road blockage in my area, i am hungry from last 1:30 hrs. And exicative and chat team not calling me. I am investing my time and money in swiggy their is no any resolution or replacement for my order. This is very unprofessional work happen here. I am going in to consumer court to report this issue on 26...
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S
Shaktipalsinghdeora
from Delhi, Delhi
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regarding delivery

Address:New Delhi, Delhi, 110070

Hello my name is shaktipal and i am a regular swiggy customer, i am a super customer to them
Today when i ordered from ccd they said it will deliver in half an hour and they it took almost 2 hours still the guy is roaming somewhere else, he stopped picking my phone
They are making me fool both swiggy customer excecutive as well as the delivery excecutive they just hanging up...
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P
preet81
from Mumbai, Maharashtra
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payment not received after 3 weeks

Address:Thane, Maharashtra

I have ordered in mumbai from naturals icecream on the 5th of september. My amount got debited from my account via the card payment but the order was not placed.
I do not have any order id but i have the screenshot of the payment debited from my account of rs.335/-
I have contacted the customer care a lot many times but couldnt get my money back after their claims....
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Address:Vishal Nagar ,Pimple Nilakh,Pune, 411027

Hi
I have raised an order with dominos pizza pimple nilakh pune and order number was 151
This order was never delivered nor did swiggy or dominos took the pain for confirming the order status
Swiggy said it's with dominos and contact dominos
Dominos gave a number which is diverted to other number and other number is not reachable

Later when i was talking to swiggy customer support, they said we...
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Address:Gautam nagar, New Delhi, Delhi, 110049

I had ordered a paneer biryani from lunchbox, hauz khas, new delhi and i received pabeer biryani mixed with pieces of bone and meat inside. As it was paneer above and meat was not visible inside we started eating only to see later that there was pieces of bone and meat inside. Me and my friend both are vegetarians and this is totally against our religious sentiments. This is gross negligence by the restaurant and i'll be filing a case in...
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P
pradeep11283
from Patiala, Punjab
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money taken and food not delivered

Address:SANATHNAGAR, Hyderabad, Andhra Pradesh, 500018

Money deducted and food not delivered. No prpoer response from thier call centre. they are very least bothered about customers. Swiggy delivery executive taken the food and he taken to his home, and all this told by Swiggy customer care. Myself and my family had to be fast due to this. 5 times I spoken to customer cars executives and two Managers (Rachana& some other one). They told me that it will get delivered. They are literally played...
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V
Vikram Singh Ghelot
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misuses of my personal information

Address:New Delhi, Delhi, 110032

Hello team

#[protected] this is the order number and this is the second time i have received the email regarding the order which i did not place, i would request please stop sending the food to the address (Rzg548 rajnagar part 2, block f, raj nagar
Extension, raj nagar, new delhi, delhi 110077,
India) it is not my address and i m not related to this address. If i receive one more email saying that this was the...
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A
aryanstar99
from Mumbai, Maharashtra
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loot and mental harashment by swiggy

Address:812001

I am complaining against swiggy for two of my orders. On my two orders swiggy looted and sent me very low quality food. With that i have been suffering illness after having the same.
For this when i contacted swiggy they refused to pay any compensation instead they are challenging to leave and misbehaved.
For the same i need a compensation of atleast rs.500 for mentally harashing me and for physical disturbance caused...br...
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A
Aiswariya Khandelia
from Delhi, Delhi
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the delivery boy

I request to submit a complaint against the mode and manner of delivery of order no.[protected] in particular i demand strict disciplinary action against the delivery guy with the phone number [protected]. So as it happened i ordered dosa and rajasthani dahi vada from jbs but the sequence of events that took place afterwards was in violation of every code of conduct. The order was made in around 7:00 pm the expected delivery time i assumed...
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Gayatree Shingarey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about non confirmation of my order and debiting of money

Address:C3 704, Rutu Estate, Thane, Maharashtra, 400607

I orderd my food from swamy in thane. I paid the money via my tjsb account linked to paytm. I received a message which said my money has benn debited but i didn't receive any conformation message. I want to know the issue and get my money back. The nearest outlet do not support swiggy and the main outlet isn't receiving phone calls. Please make sure my complain in noted down and taken in action....
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S
Swaroopa Gowda
from Bengaluru, Karnataka
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svadu pure ghee sweets, besan ladoo

Address:Cessna Business Park, Kadubeesanahalli Village, Hobli, Sarjapur, Varthur Main Road, Marathahalli, Bengaluru, Karnataka 560087, 560087

I had ordered for 1/2 kg of besan laddu. Sweets delivered are in such a pathetic condition, its overfried, and had some black particles on the sweet surface. Usually besan laddu will not have any black particles on it. We are not able to eat a pinch of this 1/2kg sweets also. Please do look into this. And either pay be back. I wanted to replace the order with moti choor laddu, but im really scared of its quality. If its possible to replace...
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