Swiggy Complaints & Reviews

I ordered an order of PANEER MOMOS from PA JI FAMILY RESTRO...RAI PULWA, KANPUR from SWIGGY INDIA and this was the [censored] I got + it good around around 1.5 hours to order my deliver
I'm gonna hate SWIGGY fr.
So disappointing.
Order ID# [protected]
Swiggy is scamming everyone on regular basis nowadays by not delivering orders on time, by sending unsatisfactory food and so on.
I need you to take any strict action asap to stop the distribution of bad food over the whole India.

I have just procured the number [protected] but when I try to create account, it says account deactivated. I'm guessing it's deactivated by the previous sim holder. Can you please activate it so that i can create my swiggy account and start ordering from swiggy? My email is [protected]@gmail.com

Dear Sir

I have ordered 1 kg kaju katli sweet at my home @7:00 pm but still not deliverd by swiggy .

Now showing the delivery after 148 mins.

Total amount is Rs. 1150.
I need to take refund my total amount.
Now if they will deliver it, may not able to eat. It may be dangerous.
Total 5 hrs passed but still not delivered
Requesting you to pls refund my total amount Rs. 1150.

Thanks
Sudhanshu mishra
Greater noida

The agent did not deliver the food and has updated the status as delivered. He called me at 8.02 to give the OTP as Grill9 will only give it to him once the OTP is given to them. I checked around 8.30 the status was showing as delivered. I immediately reached out to customer support and trying to call him and there was no response. I have the CCTV installed in the building to show he has not come .

Last week 25th March to 31st March I don't received my payout plzz help me my id 2167505

I ordered biryani in swiggy but order not placed money was deducted from my account of rs 200 please refund my money as soon as possible and resolve it

I ordered three pizzas from swiggy
Onions and paneer pizza
Makhni do pyaza
Tomato pizza
But in that order one pizza was missing onion and paneer pizza i tried to contact customer support they will refused to refund money we will pass your feedback to restaurant. I ask them to refund money but they refused by giving excuse that their guidelines don't allow them to do so. I want people not to use this stupid app. They are fraud.

This is Amal P Mohan, I have been using Swiggy for a long time and today i need to inform you of this worst experience I faced from your side. I placed an online order for Rs.308. I used the same registered address for booking. I got a call from the delivery person and he reached a different location 1.5km away from me and refused to deliver.
Delivery person no. [protected]
I received a customer care call from swiggy, the number is [protected]. Lady from your customer support I don't know any name but the behaviour was rude to me. She refused to listen to me. Also informing me the address is not complete. The same address I used every time and also during booking I prerecorded the route to the delivery person in order to support him. Your customer support telling, pre recording will not work. If it wont work then why are you putting the option while booking food. I am using other apps like Zomato, Uber eats where I never faced these types of issues.
After this call, the lady cancelled my order. Please note I didn't place a cancellation request. I told her i[censored] cancel i need a refund that's all. Now the order is cancelled and my entire money is lost. Again I informed customer support and they also refused to help. This is unacceptable. Money will not come in the air, everybody gives value for money. So I need a refund of the full amount of Rs.308. If no resolution I get within 24 hrs, I will be logging complaints online to consumer court. I have all the chat history and recordings of the call with me. Please look into this and do the necessary things on priority.

I ordered grocery items from Swiggy The delivery partner called me and said your address is incorrect I told him my correct address he denied to deliver at that address he said contact customer care After reaching to customer care the support person said you will have to cancel the order and then we can refund the amount back to you and you have to reorder I asked him you will refund the amount right he said yes And my order was cancelled saying it’s non refundable Now my order invoice states correct address where the delivery partner did not reach And I have not received the refund After contacting the support team they close the ticket marking as resolved But this is scam Cheating people

Hi on 30th march 2024, 2 clock I ordered fish briyani order number [protected], I am feeling hungry that's why I selected nearest outlet 20 min delivery, in the app it shows delivery partner has not yet reached restaurant till 2:40, he delivered me at 2:50, I asked him if you are far away from restaurant why are picking up my order, someone who is nearby would have picked my order I asked, then he started using all local bad words and shouting at me in front of public in the main road, everyone is watching at me I feel shamed I am paying money just for asking reason also shouting at me on the public road, then I said I will complaint to customer care, he is coming out of the scooty and coming closer to me to hit me, that one minute I am scared suddenly I realized he is about to hit me, to stop him I said let's go to police station, then he went back to scooty and sat there, after that also he is scolding me you are girl you got afraid and keep shouting at the public place in the main road, i feel ashamed of everyone in front of public he abused me with all bad words there is no words to express my feelings in that situation

Sir today I order of rs 259 in your app for gain coins.but I cannot received the coins.then I call swiggy customer care for help.but he is fraud customer. I share my otp with him.then they debited my amount rs 19999.i am very upset.please help me.

DE ID:- 8250251
Name:- Boby mathew
Phone no:- [protected]
My last week (18 th march-24 th march)
Payout is pending. I didn't got my payout. Please resolve this as soon as possible

I ordered some beverages in railway station but swiggy delivery partner refused to come so i told him come in entrance near the ticket window where all vahicle are allowed to enter and there is no need to park. Butter the delivery partner was strongly refuted to move from shop and support centre also support him and cancelled my order and charge me full of my order amount. So i just ask support centre to show me where you mentioned that that swiggy is not delivering order in station or near the station. Atleast you need to say us where's your rule is mentioned and also you didn't popup me that before ordering. It's our rights to know that but support centre agent is not providing this and continuosly saying it's non refundable so don't try this.
I don't know what is wrong but i think this trending hashtag is perfect for them #looteraswiggy

I ordered this today from instamart of swiggy. But sorry to say that the order was not delivered properly. It was completely melted and what we received was liquid form of Kulfi. Is this the way you deliver the order. This was in the afternoon and care should have been taken care.
Second "NIC Coconut Ice cream"
the quality was bad. instead of tender coconut, grated coconut was used in the icecream

Hello sir/ madam
Mere de I'd 2322683 Jo ki permanent deactivate show ho rha plz reactivate krdo

16 March ko mujhe wrong action Aya tha selfie ka auske bad Maine koi galti ni ki ek vaar warning ayi hor maine apni galti sudhr li fr I'd deactivate krne ka kya mtlb hai agar m baar baar galti krti toh I'd deactivate krte ek vaar warning di auske bad koi galti v ni hoyi fr apne nazez I'd deactivate krdi

Plz reactivate my I'd
I need work I am suffering from a lot of financial problems

I have ordered a chiken triple rice worth ₹ 259 from Swiggy for my dinner at around 9 pm. But the Swiggy delivery person had instead delivered me chiken noodles of less value and can’t be consumed as a meal. I have talked to the customer care of Swiggy as well, but they didn’t provide any resolution.
This is clearly a case of cheating. ( providing wrong item of less value and no use and charging the full money)

Order id _- [protected]
delivery partner - sonu bairagi

26 feb 2:22 am

order not recieved.
delivery guy is complete fraud did not recieved the order no help from swiggy suporrt no refund was initiated . i lost my money

soumya nahar
customer

Sar my I'd parmanent block open my I'd 121605

I RECEIVED 3 DIFFERENT ITEMS FROM MTR KHATTA MEETHA POHA IN MY LATEST INSTAMART ORDER
MY SWIGGY ACCOUNT RELATED PHONE NUMBER IS [protected], NAME ASSOCIATED WITH THIS ACCOUNT IS SANDEEP
PLEASE GIVE ME A REFUND
WHEN I GO TO HELP SECTION IT DOESNT GIVE ANY SOLUTION JUST SAYS CONTACT EMAIL SUPPORT
When i contact email support they deny the refund or replacement, this way swiggy has frauded me in the past also with another instamart order when i had ordered britannia toast packets which were completely open when I received them

We have ordered lunch (Order No.#[protected]) on 19th Feb, 13:30 Hrs from Udipi Gardenia through swiggy app in Bnaglore. We are returning after my Mother's funeral. The total cost paid was Rs. 761. The delivery boy named Tapendra Rawal was assigned. Our train reach KR Puram and we got down including my son (10 yrs) looking for food, then I called the delivery boy, he said some traffic on his way hence delayed, said he will reach in 8 mins, but even after 30 mins he didn't reach, then I have called him again[protected],[protected], then after a long ring he said some accident on his route and disconnected the call. Then I contacted the swiggy customer care ([protected]), but the staff told, she will do the needful, but no reply or call from her till 14:30 and after so much drama, I received a message at 14:07 Hrs that my order was cancelled with a refund Rs.0.

Please do the needful in returning my money.

I have all the photos for evidence which I will share with in any public forum.

Thanks
Gokul