Swiggy Complaints & Reviews

This is the first ever time i am ordering on swiggy. Worst ever service. It took 1hr 15 mins and still more will be taken itseems. Finally cancelled it as my hunger itself got satisfied on its own.
I repeat, worst service i've ever seen in the first tike itself. Highly disappointed and frustrated due to your poorest service.
I suggest you to please close your delivery system itself. What's the point in having this when you...

Dear sir

I am your routine customer & i am very surprise to see that from last few months service and behavior of your executives has been changed totally.in one of my recent order i have faced misbehavior by your executive and another order mismanagement by your executive. I am not pointing out the name of your executives but i am not understanding that are you not paying your executive enough salary or you recruits uneducated...

Hello sir iam sri manjunatha enterprise manager your kichan inchrager mr. Sridhar so bad everytime i call not picking phone l will call onther mobil lifting phone and immediately telling iam busy iam a gas delear jp nagar sri manjunatha enterprise will supply 5kichen amount balance december20170 to august 2018 not respond what next iwill stop hebbl kicten tommrow supply if you any clarification please call [protected] iwill expect your call...

I'm a regular customer and I order almost everyday. Recently I have been having issues in getting my orders delivered at the right time and right place. I live in Delhi and I have come from South India. So I'm not so comfortable with the language or the place. And if you send me delivery guys who literally have no clue about the location or the direction to reach there, you're making life very difficult for me. And recently the tracking screens...

I have ordered food and delivery was not on time because of less fuel on delivery boy's bike. Delivery boy was manohar kumar . Also when u raised this complaint in customer care chat the executive gagan N was so rude and arrogant that he was not even listening to my complaint and was in rush to close the chat so I want swiggy to take action against them my order was delivered in delhi....

I have placed an order using swiggy app with bhukkad by nature bearing order no. #[protected]. This was my first order with you and i was shocked to see the quality of chicken which was delivered to me. I have clicked the photos of the same but they are not being uploaded due size limitation. I had a very bad experience and would never recommend anyone for using swiggy....

Hi team my self mod yasin i have came to that there is a opening in swiggy pdp boys so i came to interview today morning 06/09/2018 i have attended the interview mad training and app training also but when i came to collect the bag and i'd the document department person is not giving the i'd in order so i told him plz give in order. He told i[censored] wat work wait or else go swiggy is not depending on u...

Yesterday I got mail from Swiggy saying that 50% off sale from 11 PM to 2 AM with TnC applicable. however same TnC was not mentioned in mail.

I waited till 11pm and when I checked the offer was not available.

Customer care executive confirmed that offer is available however same is not applicable to me.

My complaint is if its not applicable for me why offer was communicate to me. due this communication...

I ordered food from subway via swiggy and the order was placed at 12:51 pm, according to the swiggy delivery policy the food should be delivered with in 24 mins. But it got by 13:43. And dont ask me about the delivery experiance. The delivery person was rude and i have to spend 10 long mins to navigate him to correct place. We order food so that we can sit peacefully at or place and enjoy our food. The food delivered is cold and as it is...

I ordered food from subway via swiggy and the order was placed at 11:02 am, according to the swiggy delivery policy the food should be delivered with in 30 mins. But it took alnost an hour to deliver it. And dont ask me about the delivery experiance. The delivery person was rude and i have to spend 10 long mins to navigate him to correct place. We order food so that we can sit peacefully at or place and enjoy our food. The food delivered...

Swiggy your annoying me alot...

i got wrapping paper ink printed on my food roll...check image.

order id #[protected].
its seriously quality issue...call me asap on [protected].

i called on swiggy and agent over phone said...i habe initiated refund...it will relect in bank account.

but later on i checked with another executive...he said no such reund initiated.

why...

Swiggy delivering food without any hot box or bags in hyderabad. They are employing all rowdy elements and chain snatchers to deliver food to customers. They don't do any back ground check of delivery people. Horrible business concept to make money in market. They don't have dress code.. Don't have id... Don't carry any box or bags to deliver food.

Hopeless swiggy. They should give food free if the delivery person delivers...

Dear sir,
We a
Have a restaurant in sec 29 ggn. We did tie up with swiggy but i am unable to get any support from your team. Rhea who got the deal cracked is not picking up the call, mr kushal our bm is not responding to my calls. I dont understand what is the use of so many tie ups if at all your team cant handle them. Need your assistance on urgent basis.

Regards,
Shashank
[protected]
Rest...

Every now and then, orders are getting cancelled and refund takes a lot of time due to which we can't even ace a fresh order. Honestly this is really tarnishing your brand. People are now preferring uber eats foodpanda due to immediate refund even if the order is cancelled due to swiggy or restaurant problems. The customers don't have to suffer like this. I am a regular customer of swiggy and in last one month this is my 4th complain, either...

Product not recieved even after waiting for 1.5 hours. Money was paid online. Product was under process. The delivery person was not informed about the same and it showed in his mobile that the order is cancelled. As a result, he was helpless.
This is entirely pathetic.
The money was refunded after 1.5 hours. But what about the harassment caused during this time?
Outrageous. Disappointing. Made a mistake ordering...

I ordered One Bahubelly Thali from bahubelly restaurant Indira Nagar Lucknow.

To my surprise I received completely different Thali with 50% items missing from Thali.

My other other Thali which was senapati Thali. Items in bahubelly Thali were same as of senapati Thali.

Amount which I paid just got wasted.

I will never go to this restaurant & advice everyone to not to go there....

I ordered a large pizza from a nearby pizza store. Delivery by swiggy was really disheartening. The pizza delivered to me was completely dislocated. All the toppings and cheese had shifted to one corner leaving the base at it's place. Also i didn't have any contacts of the delivery man once the delivery was done. I tried calling customer service but was left unanswered....

Ordered lunch thru swiggy from a very well-rated restaurant. Added a dessert with extra cost.

Had two problems with swiggy that make their systems, their delivery boys and their control over their delivery boys entirely suspect.
1) the delivery boy rang, claimed the dessert is not available. I said fine, let's just deduct from bill. He claimed the cost of the dessert was bundled into the total bill and couldn't be...

We ordered chicken combo and our order id is order #[protected]. Swiggy delivered the worst half-cooked chicken which was bleeding the real blood. We opened and thrown that away. They charged 250 for the food and they refunded just 104. So we spent 146 to buy an uncooked food and just throw away. Very worst response and service from swiggy. We are totally disappointed with the worst service who never care about the customer's health....

Hi
This is my worst experience with any online merchandise. I ordered food on 31st aug 2018.
1. Swiggy application is unreliable which usually take wrong address and no option to enter manually.
2. Swiggy cancelled order themself and putting penalty charges on customers. They don't bothered about customer and not willing to check about the concern.
3. Same time their delivery boy visit at delivery point and...