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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 29

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D
dprakasu
Dec 19, 2022
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Unhygienic food complaint

Address:Chengalpattu

Dear sir

I have been using Swiggy for more than 5 years, today 16.12.22 I have ordered Star Ambur Chicken Biryani ID[protected], after receiving the food we noticed that Chewing Gum was pasted on the cover, in the pandemic somebody passed the chewing gum in the food it is very unhygienic.

I have not eaten the food and I have thrown the food to the dustbin.

Request you to refund my bill amount...
+2 photos
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P
prakashkovvali
from hyderabad, Andhra Pradesh
Dec 19, 2022
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Order related 154518490033

Hi team,

we ordered exotica fruit bowl and those fruits are cute almost one week back and very bad smell coming from them, we tried to reach Swiggy team they are not responding and even restaurant people also not picking calls and saying that what ever u want you do.

Please take appropriate action on this . here below I am attaching the phots and order copy for reference....
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Hi Team,

I had cancelled the order withing one minute only but Still I Have been charged with 70 rs as cancellation fees.

I had so much discussion with support executive over chat but she has not supported me on this

1.Please find attached proof of payment and cancellation time where it clearly shows that both payment and cancellation completed on 12:20 so that means I have cancelled the order...
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A
ashomeshandilya
from Noida, Uttar Pradesh
Dec 18, 2022
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Delivery executive lying

Address:Noida

I ordered my momos from wowmomos at 8:36. Didn’t get my order for 2 hours then the delivery executive lied about that being delivered. I didn’t receivw order not the refund...
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R
Ruhi Adhikary
from Surat, Gujarat
Dec 18, 2022
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Insta Mart money deducted but order was not placed

As I paid for the order payment shower complete but order was not placed n there is no option to talk with customer care...
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A
Arunita Mishra
from Kanpur, Uttar Pradesh
Dec 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund given

Address:Kanpur

I have ordered from swiggy.
Then due to some reasons I needed to cancel it.i did it on time still they have not provided the refund.
As per policy If you cancel within 60 seconds of placing your order, a 100% refund will be issued.
I have tried to talk to their agent but still 0 refund.
Order ID : Order #[protected] Dec 18, 2022...
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A
Arshad@123
from Kashipur, Uttarakhand
Dec 18, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1559568 my swiggy I'd is temporarily deactivate

Address:Madhepura road Kashipur udham Singh Nagar Uttarakhand
Website:www.swiggy.com

COVID-19 ki wajh se mere ghar me kuc problem ho jane se me login nhi kar paya fir jab mene apna id open Kiya to wo temporarily deactivate show kar rha hai kripya krke mera swiggy I'd on kre dhanyawad.....
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Address:Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029

Date of incident - 18th Dec 2022
+[protected]
order No.[protected]
Hotel - Mad Momos, Hadapsar

promised order time 35 mins, delivered order time - 70 mins
Cold food
Food spilling out of box

Even after asking executive Abdul to cancel order, he said let order be delivered i will provide you full refund later. Then later just giving mere amount as a resolution.
br...
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R
Ruthrapriya S
Dec 17, 2022
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Payment deducted,Order not placed

Website:www.swiggy.com

My money has been debited, but the order has not been placed.
When I called your customer service, they advised me to wait 72 hours and check with the bank after that.

The bank has stated that there is no issue on their end; the amount has been debited from my account to Swiggy, and I was instructed to claim.

As a result, I request you to return my money and resolve this problem as soon as possible....
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T
tna.jab
Dec 17, 2022
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Order placed not delivered

Order placed cancelled after 2 hrs. Also second order cancelled due to wrong location...
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A
Appu86
from Delhi, Delhi
Dec 17, 2022
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Unable to login with registered Mobile Number

Address:Delhi

Dear Team,

I am unable to login swiggy account with my registered mobile number, When i try to login error showing this number is login since last 6 month

Mobile [protected]
[protected]@gmail.com...
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Address:Pune
Website:Swiggy.in

Sir / Madam the last few days i can't able see my daily payout. And Money is not even coming in the bank please solve this issue as soon as possible. Thank you!...
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Address:Pune

Sir/Madam the last few days I can't able to see my daily payout. And Money is not even coming in the bank Please solve this issue...
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K
kaleelur
Dec 15, 2022
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I'd black listed / termination

Address:Chennai,tamilnadu,india

Hello,
Iam working as delivery executive in a swiggy, lot of time I did mistakes I know, but Iam promise in, sun, rain, every bad whether conditions make a perfect delivery in everytime, Iam not a part time worker, Iam working in a swiggy I'll work minimum 13 to 14 hours in a day, right now Iam terminated but Iam always proud to be a swiggy delivery partner, so don't forget me & Iam still remembering you swiggy, so please please kindly...
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V
Vaibhavvbaid
from Howrah, West Bengal
Dec 15, 2022
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Swiggy suspended my account without any reason

Swiggy suspended my account for no reason. I have been informed of no reason when I had to contact the support team of Swiggy. I have been a very frequent user for years now and asked me to create a new account. Why should I create a new account despite the fact I have only one phone and email address? This is frustrating....
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T
ToshiArun
from Bengaluru, Karnataka
Dec 15, 2022
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I have made my payment twice to Swiggy

Address:Whitefield - Bangalore

Dear Sir/Madam,

On 13/12 Tuesday, i have placed an order from Swiggy amount of 2426/- (Swiggy order ID: [protected], UPI Transaction ID:[protected], Time : 1:16PM) which is payment under process and i have made another payment from Phonepay for the same order amount of 2425/- (Swiggy order ID: [protected], UPI Transaction ID: T2212131317314772418741, Time : 1:17PM) which is successful.. and after some time the Googlepay...
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H
Harry1424
from LUDHIANA, Punjab
Dec 15, 2022
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Harassing me to pay money but I have to take 6000 from them

Address:Ludhiana

I worked as a swiggy delivery partner and i have to take my referral bonus and security amount which is 5000+1500 from them. But the are asking me to pay them their cash 3348 to them first. This is a total harassment case form swiggy as they are forcing me to pay their money and are giving me a legal action threat. Please consider this complaint and i want my money back from them which they are totally denying to give me....
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S
sasikumar88
from Chennai, Tamil Nadu
Dec 13, 2022
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Payment fraud

I have placed a two orders on two different days buying a groversy via swiggy instamart

on 10th Dec SWIGGY INSTAMART/9113112/01 at 1.33PM for Rs.835 and on 8th Dec SWIGGY INSTAMART/BANGALO at 02.01PM for Rs.325

Both the orders amount were debited from my bank account without any notification.

Actually i have paid cash on delivery for both the ordres and the delivery boy also didn't said about...
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M
madhusudhan777
from Mumbai, Maharashtra
Dec 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'd temporarily deactivated.

Hi my name is madhusudhan bhat. Swiggy I'd 386474. I have worked for swiggy in 2018 for 3 months after I found new job and left swiggy. Now I am jobless and went to reactivate my I'd, office people informed me my I'd is blacklisted as MG defaulter.
I never took any mg, my order earnings are more than daily mg. How I got blacklisted, I never involved in any fraud.

I request please recheck my order and earning history....
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M
Manish Satishbhai wadekar
from Ahmedabad, Gujarat
Dec 13, 2022
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Order not placed scene I paid

Website:www.swiggy.com

I paid but order not placed on aap...
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