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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
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Swiggy reviews & complaints page 31

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A
Ark87
from Patna, Bihar
Jan 15, 2023
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Dear sir,
Mera id 2171747 and mob no [protected] hai.mera acount deactivate ho gya hai. Sir aapse anurodh hai ki mere id ko activate kar diya jaye.
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    P
    paulsam1608
    from Chennai, Tamil Nadu
    Jan 14, 2023
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    Refund for damaged product

    Address: Swiggy instamart

    I ordered milk through swiggy instamart.The milk i got was damaged I complained to customer care.They didnt provide replacement or refund.
    Order id [protected]...
    +2 photos
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    B
    Brightspecty93
    Jan 13, 2023
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    I had logged out 4 days ago and today I had to order via Swiggy but as soon as I logged in via my registered mobile number, it says number already used in 6 months. Please sort this out as all my addresses and payment and methods are linked to this mobile number. Pls solve it asap
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      G
      GowthamRaam
      from Chennai, Tamil Nadu
      Jan 13, 2023
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      Address: Nugambakam,chennai
      Website: www swiggy.com

      Dear Sir,

      Yesterday I got Food (Meals & Vegetable biriyani)order(Orde ID:[protected] from swiggy.So I accept that order and went to customer place TNagar to mugaper East almost 15 KM.
      But unfortunately inbetween I stuck metro and drainage work soo there changed usual root to another root

      Soo for this reason only I delay to deliver food on time.i reached customer place nearby 300mtr but customer cancelled that food order.

      Now there penalty 549 need to pay and my account temporarily deactivated.

      Please Activate my account I think you will understand my situation I have family also need to survive please Activate my account it's ambul request...

      My Emp ID : 1169819
      Mob Number: [protected]
      Location:Nugambakam

      Thanks & Regards,
      Boobalan.N
      [protected]
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        D
        DEEPTI GHERA
        Jan 13, 2023
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        I just received one of the two pizzas ordered. I have not got a refund.
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          P
          Prakriti kailasia
          from Dehradun, Uttarakhand
          Jan 13, 2023
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          Food delivered was completely rotten bad smell was coming. I have to throw alway all. No refund is provided to me
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            S
            Srinija03
            Jan 13, 2023
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            I've ordered groceries from their instamart and receieved a very poor quality item which is getting a bad smell and it is completely defective even.
            Swiggy is not taking back their product or they are atleast not ready to refund back my money .As a consumer right, i atleast need to get back my money for the worst items i recieved.
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              K
              khokhan Sardar
              from Delhi, Delhi
              Jan 13, 2023
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              Address: 1st Floor, Building No. 16-17, Ahluwalia Chamber, LSC Complex LBS Marg, Pushp Vihar, Madangir, Delhi, 110062

              Dear Sir

              my name is, Khokhan Sardar
              mo.No, [protected]
              Swiggy DE. ID 275008

              Sir mai online Nahi ho para hu mai kuch pareshani ke baje se arjent gaon Chala Gya tha Delhi Aane ke bat mai Swiggy I'd on duty karra hu duty on nahi ho para hai sir.

              mai Swiggy office v gya tha unhone v I'd on nahi kiya reason pucha btaye nahi fir bole aap orders Jada cancellation hone se aapki I'd permanent block ho gayi hai yaha se nahi khulega fir bole ye I'd Bangalore se khulega.

              but sir maine aaj tak kav aesa nahi kiya mujhe nahi pta kese hua i request you sir mera I'd activate kar dijiyega.
              mujhe nahi pata sir ye kese hua gaon se Aane ke baat pata chala please sir i request u on the my swiggy I'd

              thanks Swiggy team
              sir mai bhot paresani me hu mere pass av job v nhi hai sir mai bhot garib ghar se hu please sir mera I'd activate kar dijiye
              +1 photos
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                K
                khokhan Sardar
                from Delhi, Delhi
                Jan 13, 2023
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                Address: 1st Floor, Building No. 16-17, Ahluwalia Chamber, LSC Complex LBS Marg, Pushp Vihar, Madangir, Delhi, 110062

                Dear Sir

                my name is, Khokhan Sardar
                mo.No, [protected]
                Swiggy DE. ID 275008

                Sir mai online Nahi ho para hu mai kuch pareshani ke baje ja arjent gaon Chala Gya tha Delhi Ane ke bat mai Swiggy I'd on duty karra hu duty on nahi ho para hai sir.

                mai Swiggy office v gya tha unhone v I'd on nahi kiya reason pucha btaye nahi fir bole aap orders Jada cancellation hone se aapki I'd permanent block gayi hai.

                but sir maine aaj tak kav aesa nahi kiya mujhe nahi pta kese hua i request you sir mera I'd activate kar dijiyega.
                mujhe nahi pata sir ye kese hua gaon se Ane ke bat pata chala please sir i request u on ta my swiggy I'd

                thanks Swiggy team
                sir mai bhot paresani me hu mere pass av job v nhi hai sir mai bhot garib ghar se hu please sir mera I'd activate kar dijiye
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                  K
                  khokhan Sardar
                  from Delhi, Delhi
                  Jan 13, 2023
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                  Address: Delhi push bhavan

                  Dear Sir

                  my name is, Khokhan Sardar
                  mo.No, [protected]
                  Swiggy DE. ID 275008

                  Sir mai online Nahi ho para hu mai kuch pareshani ke baje ja arjent gaon Chala Gya tha Delhi Ane ke bat mai Swiggy I'd on duty karra hu duty on nahi ho para hai sir.

                  mai Swiggy office v gya tha unhone v I'd on nahi kiya reason pucha btaye nahi fir bole aap orders Jada cancellation hone se aapki I'd permanent block gayi hai.

                  but sir maine aaj tak kav aesa nahi kiya mujhe nahi pta kese hua i request you sir mera I'd activate kar dijiyega.
                  mujhe nahi pata sir ye kese hua gaon se Ane ke bat pata chala please sir i request u on ta my swiggy I'd

                  thanks Swiggy team
                  +1 photos
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                    N
                    Jan 12, 2023
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                    They are selling expired products that to food items, i had omitting and fever because of this and stomach pain was unbearable. What if any kid would have ate that. Their service team is not serious about this and only would apologise but this is something related to food and health and hence strong action needed against that. I have added photos of the product.
                    +4 photos
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                      Z
                      Zxcvbnmlkj
                      from Chennai, Tamil Nadu
                      Jan 12, 2023
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                      ] I had ordered food for Rs 121.0 but due to some technical issues the order was cancelled and a refund was initiated. But till now no refund has been reflected to my account.and the same thing happened on 13th October 2022
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                        A
                        anandashish468
                        from Jabalpur, Madhya Pradesh
                        Jan 12, 2023
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                        Order Detail -#[protected]
                        Date - 11 Jan, 2023
                        Delivery executive - Durgesh Barman
                        Order time 22.02, Ticket raised at 23.44 pm
                        Customer Executives - Ranjan, Sourabh
                        Desirable Resolution - Either Food or compensation for harrassment, physical, mental

                        The delivery guy did not pick my calls. I made multiple calls and then raised tickets. The delivery guy denied delivering order on some grounds known only to customer executive.
                        They made me wait for over 2 hours and response from executives was also - 1. "We are sorry to inform your food has been picked by different delivery partner"
                        2. " do you want to cancel the order, sorry for inconvenience".

                        Now that the outlets were closed, they told me that restaurants are closed. current time is 00.22 hrs, booking time was 22.02 on 11th january 2023.

                        at this time also they are replying with automatic template replies.

                        Still as i write this complaint informing that i will definetely write to consumer forum, they are sending me template replies.

                        they tried to lure me with a coupon of Rs 100, after making me starve the whole night as all outlets are closed.

                        They even replied to me so slow that i might give in to their patience and end up loosing my money, mental health, frustration and ofcourse food and sleep.
                        This is absolute violation of my Fundamental rights under Art 21 but as i am helpless to and don't have enough resources, I seek your help, Hon'ble Forum.

                        Regards,
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                          S
                          Shayan786
                          from Noida, Uttar Pradesh
                          Jan 11, 2023
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                          I have ordered chicken burger and specifically mentioned not to give onions and tomatoes as I am allergic to it but they have given it. It's not the first time it has happened and they are telling that restaurant doesn't follow the instruction always.
                          +1 photos
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                            S
                            Stefani
                            from Madurai, Tamil Nadu
                            Jan 10, 2023
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                            My swiggy account was deleted i can't able to login while login the phone number that showing mobile number already used for last 6month so i want swiggy team solve this login issue and activate my swiggy account as soon as possible
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                              S
                              samuelkumar18
                              from Kurnool, Andhra Pradesh
                              Jan 9, 2023
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                              Address: Kurnool

                              I ordered a pizza on the Swiggy app in Kurnool, Andhra Pradesh. I ordered an 8" Mexican Chicken Pizza from Food O'Clock, order number:[protected] for a bill total of Rs. 135. The pizza came with a badly burnt crust and was inedible so had to throw it out. On escalating the same to the customer care, they gave me a Rs. 27 coupon to compensate. Greatly disappointed with their service and their way of handling complaints. Please make them pay for this.
                              +1 photos
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                                N
                                nandini rajesh
                                Jan 9, 2023
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                                Address: Kochi

                                The delivery man refused to give the order and started raising his voice and creating a scene outside a girls hostel because he didnt understand the address instructions.

                                +[protected] RAHUL
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                                  M
                                  Mr.K.Roy
                                  from Kolkata, West Bengal
                                  Jan 8, 2023
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                                  Address: Birati, shibachal,PS Nimta, Kol- 700051

                                  Dear Support,
                                  I'am requesting many time through google form for close my super zone in my swiggy de id, But till now no any update provided me so please added super zone in my id due to many suffering for long distance order under 10km in cycle how can they give me such a long distance in cycle and earning issaue.

                                  MY REGISTER NUMBER-[protected]
                                  SWIGGY DE ID- 2077673
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                                    F
                                    Jan 8, 2023
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                                    Address: Flash Fitness Studio 108 Vandikkara Street Chalai Bazar, City union bank,second floor

                                    I have ordered my food today at 10:14 am but they have given the reply at 10:50am that the food ordered was nt available, what a irresponsible answer, My kids were suffered of hungry nearly 50 minutes, is it swiggys customer relationship maintaining ah?
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                                      G
                                      Gopal0777
                                      Jan 7, 2023
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                                      Iam working in as a delivery partner past 6 months now my account was deactivated permanently i have not done anything the customer only said to do that I followed only the customer instruction please help mee
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