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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 31

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R
Ravi Shankar pal
from New Delhi, Delhi
Dec 8, 2022
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My id is in the block list

Sir I am Ravi Shankar pal working in swiggy as a delivery partner from a long time OR honest and hardwork all the time since 5 years and never any complaint I have but on 1 Dec company deactivated my I'd pls sir I am requesting to you to activate my I'd again no mistake again pls help me

I am very great full to you
Thank you...
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Rumana Qureshi
Dec 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order number 153418150843

I had ordered from frozen bottle 653 rupees, after an hour or so I got a call stating the order will take one hour else it will be cancelled. Without me confirming anything the order was cancelled and Got a message instantly. Now I am struggling since yesterday to get a solution but no proper guidance or update. This is not what a loyal customer needs to go through and bare the brunt of a restaurant mistake. Still struggling for a solution....
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N
Njain5
Dec 7, 2022
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Not delivered prepaid order worth 393

Hi, I ordered product, paid 393rs via paytm, they marked delivered but I did not received any order, I immediately called delivery boy he did not picked my call, than I complained on help chat they said sorry, on Swiggy call customer care they said delivery boy phone not reachable they cannot refund my money. Please refund my money, my order ID #[protected]...
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J
Jasks123
from Mumbai, Maharashtra
Dec 7, 2022
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Expired discarded products

Terrible exprience. Almost all products ordered from Swiggy Instamart were expired. It’s absolutely shocking. There is no way one can contact Instamart. No number or email. I received bread with fungus, old cans and worn out Tetra pack of nestle milk and Raw orange juice tasting old . Highly disappointed with Swiggy and Instamart. I want my refund. DO NOT BUY FROM INSTA MART...
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H
Hanma Hanma
Dec 6, 2022
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Swiggy delivery account activity

Address:Guntur, Guntur

Sir please activate my swiggy delivery account
1275898
[protected]...
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K
Kanhaiya Lal Singh
Dec 6, 2022
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Swiggy Payment done but order not placed

I completed my payment on swiggy but my order was not placed. Please solve this asap...
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Address:Bundl Technologies Pvt Ltd, Tower D, 9th Fl...
Website:Swiggy.com

I ordered 2 golden corn pizza from Pizza choice on December 6 at 12:15 PM but suddenly on 12:39PM my order was showing cancelled. I raise a request and they provided me helpline number and I called on that and talked to Priyanka (supervisor told me this name ) she told that it is mentioned in their statement that i had a word with one agent for cancelling my order and all information was provided to me regarding cancellation, i said I don't...
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S
Sabeena sana
from Tirupati, Andhra Pradesh
Dec 6, 2022
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Complaint regarding the order from swiggy and refund

Address:Tirupati, Chittoor, Andhra Pradesh

Hi My name is sabeena & I have placed an order on swiggy on[protected] french fries and masala puri) and the total cost is Rs.317/- from perambur Sri srinivasa sweets pure veg restaurant new Tiruchanoor Road, tirupati, . I have mentioned the address correctly but the swiggy executive called and asked the address, my sister told that it is near renigunta road and then he called that he is in my location. when i told him to come to the exact...
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V
vixdhxi
from THANE, Maharashtra
Dec 6, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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This company is a scam

Address:mumbai
Website:www.swiggy.in

Ordered a sub and cookie from subway last night and i only received the sub
As soon as the delivery was made i informed the delivery agent about this and he made me speak to a customer care representative who said the cookie will be delivered within half an hour
10 minutes after this conversation i got a call from the same executive saying due to a technical issue she can't place a reorder hence asked me to chat with the swiggy...
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A
ABHISHEK_NAIR
Dec 5, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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Refund not getting Initiated post Failed UPI transaction

I had given an Order of Rs. 200 on Friday Night (2/12/2022). I tried making the payment via UPI where it failed two times consecutively. I contacted their Customer service chat, where I gave the grievance and to my Surprise I got the refund initiated for the first failed Transaction immediately. I got the refund within the next hour or so.
For the second failed transaction, I have still been contacting them for the past 3 days. When...
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F
foridur
from Gurgaon, Haryana
Dec 5, 2022
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I order product from swiggy mart but delivery boy stole and mark as delivered

Address:sangam vihar

I order product from swiggy on 10 pm but they late 3 hour and put as delivered without giving me and i have a proof of call recording of delivery boy and i complaint om swiggy mail id as well as on their chat but they doesn't resolve my issue
my mail id [protected]@gmail.com...
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nkaps68
from New Delhi, Delhi
Dec 5, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
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Hair in Food from Slice of Italy, a Swiggy vendor

Address:New Delhi

I ordered pizza on Swiggy from vendor called Slice of Italy, South Delhi. The food was delivered by Slice of Italy outlet in Shahpur Jat, Siri fort, New Delhi-110019. I found Long Hair in Pizza and raised complaint with Swiggy and sent them photo of Hair in Pizza. Swiggy support team didn't help much and didn't take ownership to talk to Slice of Italy outlet. Instead, said we've taken feedback and will take care next time. But they seemed...
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nkaps68
from New Delhi, Delhi
Dec 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hair in Food ordered from Swiggy's vendor Slice of Italy

Address:New Delhi

I ordered pizza on Swiggy from vendor called Slice of Italy, South Delhi. The food was delivered by Slice of Italy outlet in Shahpur Jat, Siri fort, New Delhi-110019. I found Long Hair in Pizza and raised complaint with Swiggy and sent them photo of Hair in Pizza. Swiggy support team didn't help much and didn't take ownership to talk to Slice of Italy outlet. Instead, said we've taken feedback and will take care next time. But they seemed...
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A
Akash45
from Bengaluru, Karnataka
Dec 4, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
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Swiggy charging service charge on order in addition to GST

Swiggy is charging service charge on orders and also restaurant GST. Please find screenshot attached.
I have also attache the screenshot for bill on Zomato for the same order from the same restaurant at the same time with a discrepancy of 70 rupees. Please look into this. I suspect this isn't legal...
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rajp1702
from Thane, Maharashtra
Dec 4, 2022
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Inedible food delivered and now refusing to refund full amount

I ordered a meal from Mcdonald's restaurant around 12:31 AM(04th December 2022) midnight with order id[protected]. the delivery time was 37 minutes as promised by swiggy. it cost me 339 rupees. but it got delivered in more than 1.5 hrs. it made me wait more than the time promised but they compensated for extra waiting with a coupon of 136 rupees which is somewhat acceptable. but then the food delivered was so cold that it's inedible it...
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Hello, on 29th November I placed order #[protected]. It was not delivered to me and the executive marked the order as delivered.

I sent multiple emails to your support none of them reached out to me.

I have the CCTV footage of that day to prove that the executive did not deliver the order. All this was explained in the emails and footage was also shared but no solution was provided.

This issue...
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S
SanjuktaPatra
Dec 3, 2022
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Food not delivered and no compensation

I ordered food at 6 45 pm but till 9 30 pm i didn't received it.then I contacted customer service but they only said We are sorry.I had to sleep without eating anything...
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J
Jaspr
from Kapurthala, Punjab
Dec 3, 2022
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KFC food

Address:Kapurthala, Punjab

I got cold food instead of warm food. I filed a complaint 3-4 days ago I didn’t get my refund plz solve this problem as soon as possible please don’t force us to talk this matter forward under consumer rights act....
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Amal Kumar Ghosh
from Mohali, Punjab
Dec 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery spoilage food item and not refunding the order value

Address:Bengaluru Karnataka India

I had order a pizza through swiggy on December 2 2022, order amount ₹345. Order number #[protected] . Name BIPASHA NAG. When I recieved it and started eating we found that the pizza was spoilage and stale. My 5 years old daughter already had a bite from it. And started vomiting. Immediately we contacted with the swiggy customer service and informed them all. We requested them either replace the order or refund back our order value. But...
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Devraj ahirwar
from Indore, Madhya Pradesh
Dec 3, 2022
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Floating cash issue

Address:Indore

Sir mera floating cash ka issue aa raha hai 260 extra show kar raha hai costomer ne online payment kar Diya thaa settlement me mere 260 rs kat ke payout hua order I'd[protected]...
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