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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
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Swiggy reviews & complaints page 33

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M
mbaguy03
from Chennai, Tamil Nadu
Dec 27, 2022
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I had ordered for a chicken dish on Swiggy through a restaurant menu. The dish was advertised as a plate full of chicken but when it was delivered, it was a half-empty box with just 5 pieces. The dish was approx 240Rs including delivery and gst. Swiggy was offering me 49Rs. refund coupon even after complaining to them about the portion with picture evidence. I emailed to them and they have send me automated reply mentioning that they r disappointed and will take care in future but totally stayed away from offering me a valuable compensation for the inconvenience and deceiving advertisement. I need to take severe action against this.
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    P
    Pallavidask
    Dec 25, 2022
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    I need to delete my previous order history from December 2 2022 to March 13 2022. I have contacted them but they are not willing to delete it.
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      B
      BIKASH NAMTIRTHA
      Dec 25, 2022
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      Respected Authority,

      I have ordered a food some times ago.
      Delivered to me right away but the quality of the food is below the mark.
      I have ordered chicken 65 but very sorry to say that the item which was delivered is not a item like chicken 65.
      Only red mirch and not cooked properly.
      Totally a waste of money.
      I have chat with your app they refunded me Rs 40/-.
      But why?
      Need a full refund and please check out this type of restaurants are not upto the mark for listed in swiggy.
      Details are given below

      Regards,
      Bikash
      +1 photos
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        A
        Ankam Vijay
        from Thiruvananthapuram, Kerala
        Dec 25, 2022
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        Swiggy had delivered wrong items for Order ID[protected]. However they were not willing to give full refund. They have delivered chicken for a vegetarian
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          A
          Ankam Vijay
          from Thiruvananthapuram, Kerala
          Dec 25, 2022
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          Received wrong items for the ORDER #[protected]. Customer care executive was not willing to give full refund. Not a proper way to resolve a complaint.
          View replies
          Hi Ankam, we are sorry to make you feel bad about our support team. Our team will reach out to you over a call and help you with the resolution.
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            S
            S yadaiah
            Dec 23, 2022
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            Address: Mahabub nagar
            Website: Swiggy delivery partner

            Please activate my id
            My de I'd 1398183
            My id temporary deactivate so please activate my id sir
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              P
              Prerita
              Dec 23, 2022
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              I have ordered 3 items
              1) Amu Butter Pav Bhaji
              2) Mix veg Fried Momos (Missing item)
              3) Strwaberry Milkshake

              I asked customer care executive he said he will refund it. i said i don;t want refund i just want to know what happened to it. I am sure that delivery guy had eaten it because in the box chutney was there but momos was not there..if restaurant not forgot to put chutney how they can forgot to put momos.
              My main concern is ... We order food from swiggy with assurance that swiggy is not like Zomato. but if same like Zomato is happening with us then what's the use...
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                S
                Sanjay_45
                from Mumbai, Maharashtra
                Dec 22, 2022
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                Address: Banglore

                Hello sir my Sanjay jaiswar de I'd 225760 rate card automatically my old rate card
                40rs pr order, i want to premium shift
                Swiggy is wrong with me
                +1 photos
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                  J
                  Jks67700
                  Dec 22, 2022
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                  My account is temporarily deactivated. It showing ooz defaulter do not open ID. My DE I'd 2375526 please check and solve this problem as soon as possible. Thank you
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                    V
                    Vishalmm
                    Dec 22, 2022
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                    I had ordered food from The baskin robbins my
                    ORDER ID is #[protected] the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy please help me out
                    View replies
                    Hi Vishal. We regret the less-than-par experience. Please email us at [protected]@swiggy.in with your concern. Our team will have a look into it.
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                      A
                      Asifkkk
                      from Mysore, Karnataka
                      Dec 22, 2022
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                      I had ordered food from The empire my
                      ORDER ID is #[protected], the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy please help me outniwo
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                        R
                        Ravi Shankar pal
                        from New Delhi, Delhi
                        Dec 21, 2022
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                        Swiggy — My id is in the block list
                        Sir I am Ravi Shankar pal working in swiggy as a delivery partner from a long time OR honest and hardwork all the time since 5 years and never any complaint I have but on 1 Dec company deactivated my I'd pls sir I am requesting to you to activate my I'd again no mistake again pls help me

                        I am very great full to you
                        Thank you
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                          A
                          Ask149
                          Dec 20, 2022
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                          Ordered Pot icecream (2 packs of 2 pots)
                          Out of which 1 item was different.
                          All 4 items expired.
                          Swiggy support denied paying the complete refund or even placing reorder.

                          Order ID - #[protected]
                          +3 photos
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                            D
                            devansh1769
                            from Jaipur, Rajasthan
                            Dec 20, 2022
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                            My items were missing from my package that i got and swiggy instamart . Agent is saying sorry for this but cant give refund or replacement but i value for my money i didnt get my items but i paid for them so please help to get my desirable refund of this. i attached the package i recieve and chat of agent
                            order no: [protected]
                            regards
                            devansh ([protected])
                            date - 20 december 2022
                            +2 photos
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                              C
                              ChetanKhatri
                              Dec 19, 2022
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                              Address: 65 outside 3 pole mahamandir near jodhana vradh aashram jodhpur Rajasthan 342006

                              My account is suspended without giving prior notification
                              I asked the support team to provide info on it and they are not giving any reason except the message 'Your account is suspended and it cannot be reactivate'
                              Also I informed them that I have recharged my account with free delivery service of amount Rs450. And now my account is deactivated so that money will be wasted
                              I asked them to refund the money but no response
                              Please assist
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                                D
                                dprakasu
                                Dec 19, 2022
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                                Address: Chengalpattu

                                Dear sir

                                I have been using Swiggy for more than 5 years, today 16.12.22 I have ordered Star Ambur Chicken Biryani ID[protected], after receiving the food we noticed that Chewing Gum was pasted on the cover, in the pandemic somebody passed the chewing gum in the food it is very unhygienic.

                                I have not eaten the food and I have thrown the food to the dustbin.

                                Request you to refund my bill amount at the earliest.

                                I have attached a photo of the splitted Chewing gum and bill for your reference.

                                Regards

                                D.Prakash
                                [protected]
                                +2 photos
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                                  P
                                  prakashkovvali
                                  from hyderabad, Andhra Pradesh
                                  Dec 19, 2022
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                                  Hi team,

                                  we ordered exotica fruit bowl and those fruits are cute almost one week back and very bad smell coming from them, we tried to reach Swiggy team they are not responding and even restaurant people also not picking calls and saying that what ever u want you do.

                                  Please take appropriate action on this . here below I am attaching the phots and order copy for reference.
                                  +6 photos
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                                    A
                                    aagadekar
                                    Dec 19, 2022
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                                    Order # 154464598284 Cancelled within minute but no refund

                                    Hi Team,

                                    I had cancelled the order withing one minute only but Still I Have been charged with 70 rs as cancellation fees.

                                    I had so much discussion with support executive over chat but she has not supported me on this

                                    1.Please find attached proof of payment and cancellation time where it clearly shows that both payment and cancellation completed on 12:20 so that means I have cancelled the order...
                                    +2 photos
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                                    A
                                    ashomeshandilya
                                    from Noida, Uttar Pradesh
                                    Dec 18, 2022
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                                    Address: Noida

                                    I ordered my momos from wowmomos at 8:36. Didn’t get my order for 2 hours then the delivery executive lied about that being delivered. I didn’t receivw order not the refund
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                                      R
                                      Ruhi Adhikary
                                      from Surat, Gujarat
                                      Dec 18, 2022
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                                      As I paid for the order payment shower complete but order was not placed n there is no option to talk with customer care
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