Swiggy Complaints & Reviews

Food delivered was completely rotten bad smell was coming. I have to throw alway all. No refund is provided to me

I've ordered groceries from their instamart and receieved a very poor quality item which is getting a bad smell and it is completely defective even.
Swiggy is not taking back their product or they are atleast not ready to refund back my money .As a consumer right, i atleast need to get back my money for the worst items i recieved.

Dear Sir

my name is, Khokhan Sardar
mo.No, [protected]
Swiggy DE. ID 275008

Sir mai online Nahi ho para hu mai kuch pareshani ke baje se arjent gaon Chala Gya tha Delhi Aane ke bat mai Swiggy I'd on duty karra hu duty on nahi ho para hai sir.

mai Swiggy office v gya tha unhone v I'd on nahi kiya reason pucha btaye nahi fir bole aap orders Jada cancellation hone se aapki I'd permanent block ho gayi hai yaha se nahi khulega fir bole ye I'd Bangalore se khulega.

but sir maine aaj tak kav aesa nahi kiya mujhe nahi pta kese hua i request you sir mera I'd activate kar dijiyega.
mujhe nahi pata sir ye kese hua gaon se Aane ke baat pata chala please sir i request u on the my swiggy I'd

thanks Swiggy team
sir mai bhot paresani me hu mere pass av job v nhi hai sir mai bhot garib ghar se hu please sir mera I'd activate kar dijiye

Dear Sir

my name is, Khokhan Sardar
mo.No, [protected]
Swiggy DE. ID 275008

Sir mai online Nahi ho para hu mai kuch pareshani ke baje ja arjent gaon Chala Gya tha Delhi Ane ke bat mai Swiggy I'd on duty karra hu duty on nahi ho para hai sir.

mai Swiggy office v gya tha unhone v I'd on nahi kiya reason pucha btaye nahi fir bole aap orders Jada cancellation hone se aapki I'd permanent block gayi hai.

but sir maine aaj tak kav aesa nahi kiya mujhe nahi pta kese hua i request you sir mera I'd activate kar dijiyega.
mujhe nahi pata sir ye kese hua gaon se Ane ke bat pata chala please sir i request u on ta my swiggy I'd

thanks Swiggy team
sir mai bhot paresani me hu mere pass av job v nhi hai sir mai bhot garib ghar se hu please sir mera I'd activate kar dijiye

Dear Sir

my name is, Khokhan Sardar
mo.No, [protected]
Swiggy DE. ID 275008

Sir mai online Nahi ho para hu mai kuch pareshani ke baje ja arjent gaon Chala Gya tha Delhi Ane ke bat mai Swiggy I'd on duty karra hu duty on nahi ho para hai sir.

mai Swiggy office v gya tha unhone v I'd on nahi kiya reason pucha btaye nahi fir bole aap orders Jada cancellation hone se aapki I'd permanent block gayi hai.

but sir maine aaj tak kav aesa nahi kiya mujhe nahi pta kese hua i request you sir mera I'd activate kar dijiyega.
mujhe nahi pata sir ye kese hua gaon se Ane ke bat pata chala please sir i request u on ta my swiggy I'd

thanks Swiggy team

They are selling expired products that to food items, i had omitting and fever because of this and stomach pain was unbearable. What if any kid would have ate that. Their service team is not serious about this and only would apologise but this is something related to food and health and hence strong action needed against that. I have added photos of the product.

] I had ordered food for Rs 121.0 but due to some technical issues the order was cancelled and a refund was initiated. But till now no refund has been reflected to my account.and the same thing happened on 13th October 2022

Order Detail -#[protected]
Date - 11 Jan, 2023
Delivery executive - Durgesh Barman
Order time 22.02, Ticket raised at 23.44 pm
Customer Executives - Ranjan, Sourabh
Desirable Resolution - Either Food or compensation for harrassment, physical, mental

The delivery guy did not pick my calls. I made multiple calls and then raised tickets. The delivery guy denied delivering order on some grounds known only to customer executive.
They made me wait for over 2 hours and response from executives was also - 1. "We are sorry to inform your food has been picked by different delivery partner"
2. " do you want to cancel the order, sorry for inconvenience".

Now that the outlets were closed, they told me that restaurants are closed. current time is 00.22 hrs, booking time was 22.02 on 11th january 2023.

at this time also they are replying with automatic template replies.

Still as i write this complaint informing that i will definetely write to consumer forum, they are sending me template replies.

they tried to lure me with a coupon of Rs 100, after making me starve the whole night as all outlets are closed.

They even replied to me so slow that i might give in to their patience and end up loosing my money, mental health, frustration and ofcourse food and sleep.
This is absolute violation of my Fundamental rights under Art 21 but as i am helpless to and don't have enough resources, I seek your help, Hon'ble Forum.

Regards,

I have ordered chicken burger and specifically mentioned not to give onions and tomatoes as I am allergic to it but they have given it. It's not the first time it has happened and they are telling that restaurant doesn't follow the instruction always.

My swiggy account was deleted i can't able to login while login the phone number that showing mobile number already used for last 6month so i want swiggy team solve this login issue and activate my swiggy account as soon as possible

I ordered a pizza on the Swiggy app in Kurnool, Andhra Pradesh. I ordered an 8" Mexican Chicken Pizza from Food O'Clock, order number:[protected] for a bill total of Rs. 135. The pizza came with a badly burnt crust and was inedible so had to throw it out. On escalating the same to the customer care, they gave me a Rs. 27 coupon to compensate. Greatly disappointed with their service and their way of handling complaints. Please make them pay for this.

The delivery man refused to give the order and started raising his voice and creating a scene outside a girls hostel because he didnt understand the address instructions.

+[protected] RAHUL

Dear Support,
I'am requesting many time through google form for close my super zone in my swiggy de id, But till now no any update provided me so please added super zone in my id due to many suffering for long distance order under 10km in cycle how can they give me such a long distance in cycle and earning issaue.

MY REGISTER NUMBER-[protected]
SWIGGY DE ID- 2077673

I have ordered my food today at 10:14 am but they have given the reply at 10:50am that the food ordered was nt available, what a irresponsible answer, My kids were suffered of hungry nearly 50 minutes, is it swiggys customer relationship maintaining ah?

Iam working in as a delivery partner past 6 months now my account was deactivated permanently i have not done anything the customer only said to do that I followed only the customer instruction please help mee

I have ordered "Cholla kulcha" from lunch box and swiggy had accepted my order : order number :[protected],
After waiting of 20-30 minutes Swiggy canceled the order by claiming that order is out of order at vendor side.
As per there cancellation policy if any user cancel the order then Swiggy will take all 100% money even after 1 minute only,
but if Swiggy cancelled the order there is no compensation policy .
then...

I had ordered some grocery items and some items were missing and some damaged. When I contacted customer care on the swiggy app they say sorry and it will be handed over to some team but nothing happens coz this is jit my first experience... They are fraud

Dear Swiggy, I ordered some panjiri two times today as is visible in the screenshot below. Soggy charged me basic [protected]@Rs 1450. When I checked at the restaurant the basic selling price is Rs 1160 . I am shocked how is Swiggy charging Rs 300 extra as base price.

I am a frequent buyer of groceries from Swiggy Instamart. I have logged a complaint to Swiggy few months back that the milk smells like phenyl a lot of times. at the same time when I buy the same Amul milk from outside it does the smell like this. I made a complaint to maintain hygiene in their store where they keep these groceries but have not received any positive response on the issue yet. Today itself I asked them to resolve this hygiene issue but the issue still continues. The milk smells a lot like phenyl and its really unaccoetable.

Yesterday I bought the above mentioned product and after opening i found its stale and not smelling good and the taste is also not good.