Swiggy Complaints & Reviews

I ordered item of worth rs 138 from swiggy order I'd:-#[protected]
I gave rs 500 to the delevery guy his name is Shivam bhaduriya.
He didn't have change so he said don't worry I will refund the remaining till morning so I said no issue
Later on he stopped puckingup my calls..and in WhatsApp MSG he said I don't have money I cant refund.
He owe me rs 362.

Hello there,

i have ordered chicken dum biryani instead i have got simple chicken biryani
.
i am regural customer of sam chinese offline as well as online i know verywell about taste of all items.

my number:- [protected]

i really dont like chicken biryani .

on helpline of phonepe chat they said they will take care of it next time.
what about this time.

Hi,

You all know how signup process work in Swiggy or else where, Looks like Multiple users/accounts has been using my personal email id and I'm getting all the Delivery emails to my email id what ever they order. Looks like my email id has been compromised and this is a security breach, Swiggy support team keep on responding to my email saying that to bear for 5 hours bear for 24 hours bear for 5 business hours etc, etc, It's almost three months now and the issue hasn't resolved yet, with this behavior from Swiggy team I've lost my patience and raising this complaint now. below are the other Swiggy users which are using my email ID which are linked to their accounts. one is from Vishakhapatnam and the other is from Chennai. I'm shocked how some other person can you some others email ID's. This is a security breach and I want to Sue Swiggy for this.

Delivery To:
Deepak
609
Bhavani Gardens, Gavara Kanchara Palem, Kancharapalem, Visakhapatnam, Andhra Pradesh 530008, India. (57-28-5/7)
Visakhapatnam

Delivery To:
Deepak
no 1
Egmore, Chennai, Tamil Nadu, India
Chennai

Below is the Subject name the conversation which I've been having with Swiggy support/tech team.
Sub:[85636693] Missing Item claim request for your Swiggy order

Thanks & Regards
Deepak Kondapalli

I had ordered for a chicken dish on Swiggy through a restaurant menu. The dish was advertised as a plate full of chicken but when it was delivered, it was a half-empty box with just 5 pieces. The dish was approx 240Rs including delivery and gst. Swiggy was offering me 49Rs. refund coupon even after complaining to them about the portion with picture evidence. I emailed to them and they have send me automated reply mentioning that they r disappointed and will take care in future but totally stayed away from offering me a valuable compensation for the inconvenience and deceiving advertisement. I need to take severe action against this.

I need to delete my previous order history from December 2 2022 to March 13 2022. I have contacted them but they are not willing to delete it.

Respected Authority,

I have ordered a food some times ago.
Delivered to me right away but the quality of the food is below the mark.
I have ordered chicken 65 but very sorry to say that the item which was delivered is not a item like chicken 65.
Only red mirch and not cooked properly.
Totally a waste of money.
I have chat with your app they refunded me Rs 40/-.
But why?
Need a full refund and please check out this type of restaurants are not upto the mark for listed in swiggy.
Details are given below

Regards,
Bikash

Swiggy had delivered wrong items for Order ID[protected]. However they were not willing to give full refund. They have delivered chicken for a vegetarian

Received wrong items for the ORDER #[protected]. Customer care executive was not willing to give full refund. Not a proper way to resolve a complaint.

Please activate my id
My de I'd 1398183
My id temporary deactivate so please activate my id sir

I have ordered 3 items
1) Amu Butter Pav Bhaji
2) Mix veg Fried Momos (Missing item)
3) Strwaberry Milkshake

I asked customer care executive he said he will refund it. i said i don;t want refund i just want to know what happened to it. I am sure that delivery guy had eaten it because in the box chutney was there but momos was not there..if restaurant not forgot to put chutney how they can forgot to put momos.
My main concern is ... We order food from swiggy with assurance that swiggy is not like Zomato. but if same like Zomato is happening with us then what's the use...

Hello sir my Sanjay jaiswar de I'd 225760 rate card automatically my old rate card
40rs pr order, i want to premium shift
Swiggy is wrong with me

My account is temporarily deactivated. It showing ooz defaulter do not open ID. My DE I'd 2375526 please check and solve this problem as soon as possible. Thank you

I had ordered food from The baskin robbins my
ORDER ID is #[protected] the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy please help me out

I had ordered food from The empire my
ORDER ID is #[protected], the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy please help me outniwo

Swiggy — My id is in the block list
Sir I am Ravi Shankar pal working in swiggy as a delivery partner from a long time OR honest and hardwork all the time since 5 years and never any complaint I have but on 1 Dec company deactivated my I'd pls sir I am requesting to you to activate my I'd again no mistake again pls help me

I am very great full to you
Thank you

Ordered Pot icecream (2 packs of 2 pots)
Out of which 1 item was different.
All 4 items expired.
Swiggy support denied paying the complete refund or even placing reorder.

Order ID - #[protected]

My items were missing from my package that i got and swiggy instamart . Agent is saying sorry for this but cant give refund or replacement but i value for my money i didnt get my items but i paid for them so please help to get my desirable refund of this. i attached the package i recieve and chat of agent
order no: [protected]
regards
devansh ([protected])
date - 20 december 2022

My account is suspended without giving prior notification
I asked the support team to provide info on it and they are not giving any reason except the message 'Your account is suspended and it cannot be reactivate'
Also I informed them that I have recharged my account with free delivery service of amount Rs450. And now my account is deactivated so that money will be wasted
I asked them to refund the money but no response
Please assist

Dear sir

I have been using Swiggy for more than 5 years, today 16.12.22 I have ordered Star Ambur Chicken Biryani ID[protected], after receiving the food we noticed that Chewing Gum was pasted on the cover, in the pandemic somebody passed the chewing gum in the food it is very unhygienic.

I have not eaten the food and I have thrown the food to the dustbin.

Request you to refund my bill amount at the earliest.

I have attached a photo of the splitted Chewing gum and bill for your reference.

Regards

D.Prakash
[protected]

Hi team,

we ordered exotica fruit bowl and those fruits are cute almost one week back and very bad smell coming from them, we tried to reach Swiggy team they are not responding and even restaurant people also not picking calls and saying that what ever u want you do.

Please take appropriate action on this . here below I am attaching the phots and order copy for reference.