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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 37

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A
Addy11
from Delhi, Delhi
Oct 15, 2022
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Food Spill over

Address:Delhi

I ordered cupcakes but they were completely spilled when I received them. They were in a very bad condition. I tried requesting swiggy Delivery person, but no one seems to help.
I wrote many emails but there is no reply
why should one pay their hard-earned money for a completely rotten or spilled food....
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saiteja Mallavalli
from Hyderabad, Telangana
Oct 15, 2022
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Item ordered was burnt to crisp

Address:hyderabad

MY name is Saiteja
I have Ordered Restaurant [protected]@36 special grill from swiggy (order #[protected] for Rs.714/-. When i opened pack and started consuming it i observed that the grill is burn to crisp and tasted very bad. i removed mayo an checked the pieces all the pieces are burnt black and it does not taste like chicken since burnt . I informed same to swiggy but they ask me to rate the restaurant. If same thing happens in at...
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saiteja Mallavalli
from Hyderabad, Telangana
Oct 15, 2022
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Item ordered was burnt to crisp and cannot be consumed

Address:Hyderabad

I have Ordered Restaurant [protected]@36 special grill from swiggy (order #[protected] for Rs.714/-. When i opened pack and started consuming it i observed that the grill is burn to crisp and tasted very bad. i removed mayo an checked the pieces all the pieces are burnt black and it does not taste like chicken since burnt . I informed same to swiggy but they ask me to rate the restaurant. If same thing happens in at restaurant dine in i would...
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Sonal@1193
Oct 14, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Fraud by delivery partner

The delivery partner took 200rs from me but never gave my order. He took money in google pay and then stopped taking calls and dis not give ny order. When i contacted swiggy they are not taking any action against this. Fraud people are hired by swiggy. +[protected] this is the conatct number of that delivert partner. Check your databae and find this person and refund my money. The proof of payment is attched...
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Naveen kanamaluru
Oct 14, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Order not received from swiggy, refused to refund money

Order not received from swiggy, Refund my money now....
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Lucky1408
Oct 13, 2022
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Exchange and bad food

Hi I am Divyanshu Nautiyal . IHad ordered kurkure momos from swiggy instead of it plain momos was delivered to me and the price of kurkure momos was paid by me i request you to resolve this issue beacuse if like this is going to happen i have to take action against it because after raising complaint no action was taken....
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xdashish
from Lucknow, Uttar Pradesh
Oct 13, 2022
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Item Missing From Order ORDER #148250051512 | Sat, Oct 8, 2022, 02:04 AM

The mentioned order had an item missing, the restaurants numbers were unreachable and I have been left hanging ever since. The DM's, tweets and everything else have gone unresponsive. I am here and will be here to seek justice till I get it no matter what happens.

That being said, the order detail is attached below

I received only 2 boxes, One had Fries and the other had Nino Veggie Burger. The 3rd with Nino...
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Naman_9981
from Delhi, Delhi
Oct 13, 2022
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Order ID - 148496046660 - Refund not issued

I placed the order from Swiggy at 10.24 PM on 10 October'2022 and it was showing 35 min. for delivery which means 11.04 PM.

As there was no delivery agent assigned to the order, I raised the concern with Swiggy at 10.49 PM and requested them to cancel the order, as I checked with the restaurant and the food had already been prepared and packed for pickup. However, the agent was still not assigned.

I talked with...
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Riaparyani
Oct 13, 2022
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I'm complaining about the spillage issue

I have ordered cake from Cake Factory, (Kalyan) but they sent the wrong product with spillage issue and refuse to exchange or refund amount...
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They are a fraud.. they blame the restaurant for the delivery person's mistake.. I have ordered from Indore Nafees restaurant biryani and the main course and the delivery boy gave me 3 packs of noodles which was from local vendor with no bill.. delivery person kept my order and delivered food from some local vendor.. and swiggy supported delivery boy and asked me to raise a complaint against restaurant in FASSAI. At the end they they can...
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I have missing item in my order and you are saying u can’t provide any compensation for that. is there be any value of money for customers?
order- #[protected]...
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Talupula nadia banu
Oct 11, 2022
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Awful taste of cheesecake

I ordered a cheesecake from cafe coffee day. It tastes so sour and too bad and also the cake was not in good shape when received....
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shiva9509
from Mumbai, Maharashtra
Oct 11, 2022
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I have received my whole order are wrong and useless

Hey sir i am Prema .actually i have received my all items are wrong and different..i place a order for chicken popcorn- regular x2, chicken krispers burgers and hot & crispy chicken 8 pc from KFC restaurant...but they sent me four kfc chicken biryani rice bowl in my parcel order...it's totally different and unacceptable ... please solve my concern properly...i am very very upsetted... please return this food items back and refund my full...
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Shruti Sanjay Joshi
Oct 10, 2022
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Regarding refund

I didn't receive my refund back since two weeks, it is very disappointing for me. I got really poor service from you...
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ecosmos
from Pune, Maharashtra
Oct 10, 2022
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Received fungi infected food items & denied refund

Address:Magarpatta pune

ORDER:[protected]
mob: [protected]

I had ordered sweets from Haldiram & they have given packaged fungi infected moong barfi, when I complained they didnt listen & just out of pity given 22 rs coupon. This is a health hazard from Swiggy & haldiram outlet. I want my complete refund. PFA fungi infected barfi pics. even after escalating matter no resolution given for such health hazard legally. This is a poisoning on purpose....
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E
ecosmos
from Pune, Maharashtra
Oct 10, 2022
Nov 28, 2022
This thread was updated on Nov 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't deliver food for 3 hrs, didnt cancel when told to cancel after 2 hrs

Address:Magarpatta pune

ORDER:[protected]
mob: [protected]

Didn't deliver food for 3 hrs, didn't cancel when given confirmation to cancel after 2 hrs. Made me wait for another hour after complaining for no food. I didnt share delivery confirmation OTP to anyone for delivery still marked as delivered. And have been asked to eat food after 3 hrs of delay which could b a health hazard. I want double refund for wasting my time & energy.
I...
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Nitin pundir
from Chandigarh, Punjab
Oct 10, 2022
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Haven't got refund of 502 yet

Address:Chandigarh
Website:Swiggy.com

I have ordered pizza on 23rd sep but due to wrong address I canceled the order wintin few seconds nd it’s 10th oct but I haven’t got my refund yet...
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Sanu Kumar Singh
Oct 10, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
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My order is not delivered to me

My order is not delivered to me. And the delivery parter is not responding my call.
His name is Madan lal. My order number is [protected]....
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Sourav950106
from Ranaghat, West Bengal
Oct 10, 2022
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Zone

Address:RANAGHAT

De id is 1962798
Name is Swarup Mukherjee
My Zone change chakdah to Ranaghat...
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K
Oct 10, 2022
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My I'd blocked

Address:Bangalore

This is my I'd 1811413 .I'd will be blocked I don't know blocked my I'd ..what reason blocked ...I'm not miss using my I'd but why blacklisted ..plz enquary and support me...
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