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Swiggy Complaints & Reviews

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Last updated May 27, 2024
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Swiggy reviews & complaints page 34

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T
Thillainathan S
from Chennai, Tamil Nadu
Nov 14, 2022
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Food services

Address:3, Annai Therasa Street, RTO Office Back Side Annamalai Nagar, Makkinampatti, Tamil Nadu, India Makkinampatti
Website:google

On 12.11.22 i have ordered in your portal and supplied the material by service provider, but we have not satisfactory for your services. Our order placed
Aloo Paratha, Fulka, Boondi Raita - in your service provider supplied the same along with pickle not in fulka sidish and paratha sidish.
Boondi Raith - very worst and the raitha value Rs.120 .. too much.
Kindly inform to your service provider and rectifying this type...
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R
raju1555
Nov 13, 2022
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Someone is using my mail id

Someone is using my mail on swiggy my mail has received the recepiet and ordered address and delivered address and the person who ordered please resolve my issue ....
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F
Faraz khan 07
from Hyderabad, Andhra Pradesh
Nov 13, 2022
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Not getting response

Sir plz change my zone i m trying from 1 month but no response when i join swiggy that agent told me that i will change your zone in 2 days but nothing happen that zone is far away from my house plz resolve
My id no is
2239719
Mohammed Faraz khan
Change zone to : santosh nagar saidabad...
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I
Indra Lal joshi
Nov 13, 2022
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De id activation required

Sir,

I am working with swiggy as de at udaipur to starting and in covid crisis i can stop my job and in present i am start my de job sohelp me,
De id 324940
Indralal joshi...
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A
Admirable Maan
Nov 13, 2022
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Poor customer service and refund issue

I have ordered food from Swiggy on 13th November 2022. The ordered food was of poor quality and spoled. So I raised a complaint on Swiggy. The customer service representative "Nilima" didn't provide any resolution and when asked to escalate the case she didn't esclated and made me wait for half an hour on chat with rude response....
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A
Anandita Singh Rathore
Nov 13, 2022
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Order wasn't received but the swiggy app said it was delivered

Address:Indore

I just got a notification that my order was delivered but i haven't recieved anything from Instamart, I have tried calling delivery guy many times and he hasn't picked up once. Nor did he try to call me at all. Please refund the money cause I'm seeing no such options for complains. #[protected] this was my swiggy instamart order ID.
Please get back to me soon...
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Address:Indore

I just got a notification that my order was delivered but i haven't recieved anything from Instamart, I have tried calling delivery guy many times and he hasn't picked up once. Nor did he try to call me at all. Please refund the money cause I'm seeing no such options for complains. #[protected] this was my swiggy instamart order ID....
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A
Abhijna Shetty
Nov 10, 2022
Nov 11, 2022
This thread was updated on Nov 11, 2022
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Need support regarding refund rrn

I made an order on 3rd November 2022 and paid rs1720 . The money was debited but the order was failed. I received a message from swiggy saying I will refunded. It's been 6 days and no refund yet. On speaking to many executives from swiggy support I was told by some that automatically initiation failed and they have initiated the refund manually. Some told me they have not captured the payment and I have to speak to my bank. On reaching the...
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K
keshuj156
from Pune, Maharashtra
Nov 9, 2022
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Spilled delivered drink no response

Address:B 1306 Majestique City Wagholi Pune

Have ordered a drink which have received in a bowl which is very inappropriate and even it is spilled on a polythene in which they have delivered. After complaining they are not answering our response even bother to say sorry for their inappropriate behaviour...
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S
sowgandhika
from Visakhapatnam, Andhra Pradesh
Nov 9, 2022
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About the delivery of the food , which was a big fraud or a scam.

Address:swiggy , bangalore

Date of the incident : october9th, 2022.
restaurant from where i have ordered : red box MVP Double Rd, MVP Sector 7, Sector 4, Sector 5, MVP Colony, Visakhapatnam, Andhra Pradesh 530017

Today, i have ordered food from the above mentioned restaurant . in which the box was tampered, half of the food was eaten, as i could see the finger prints. and the dish was basically chicken fried rice. half rice was eaten up and the...
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Address:Uppal, Hyderabad

Place: Hyderabad, India
Vendor: Swiggy
Restaurant: Pista House, Uppal

Swiggy #[protected] ordered on 7th Nov'22 which contains Chicken & Mutton Biryani with quantity of 700 grams each. But got the pack of Mutton Biryani with 300grams where Chicken Biryani delivered as expected 700 grams.

When I dropped a mail to Swiggy customer care, they were replied it didn't meet with their policies for reimbursement...
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N
Newton db
from Delhi, Delhi
Nov 9, 2022
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Money paid but order not placed

Address:Delhi

I paid my amount 285 through paytm but the ordered is not placed yet, although it shows my amount was successfully deducted from my account.
Still waiting for almost 1hour still no refund yet...
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@divyanshutiwari
Nov 9, 2022
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Fraudly Deactivating DE id

Sir
I want to inform you that my DE id 699031 was deactivated by my area manager in collaboration with swiggy SNO on friday against a fake complaint by SNO. They deactivated my id to support SNO but didn't asked me that what was the issue. SNO was abusing me in swiggy office in front of area manager and others DEs. I complaint to area manager but action was taken against me only not on the that sno. And id was deactivated without a...
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My money was debited from my account as I was trying to process a Swiggy Instamart order paying through Phonepe. Rs 181 was debited but order was not processed. I demand a full refund in this case. My transaction id for the payment made through phonepe to swiggy is T2211072203412630909510. I’m also attaching a screenshot for the same....
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Address:Plot no 73 Sy no 15/1 kadaari Abhyudaya Nagar Colony Suncity Bandlaguda

I Have Ordered And Oil Packet of 1 litre for the cost of 170rs today
From Swiggy Instamart Store
Plot no 73
Sy no 15/1 kadaari
Abhyudaya Nagar Colony Suncity Bandlaguda
When I received the package and saw it was expired
Manufactured in May 12
best before 6 months
It means it is going to expire in 5 days
When I raised an complaint in swiggy app they have said that they will...
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V
Vidhi@2610
from Mehsana, Gujarat
Nov 6, 2022
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It is about changing the number of account on swiggy and lost the access of account

Address:Swiggy Mehsana Gujarat
Website:www swiggy. com

My brother's account on swiggy has changed the phone number by someone on date 6 Nov around 9 pm, we know this incidence via text message from app, about changing the number.
Someone who tried to hack, the hackers number is [protected]
At that time we are in tension about phone safety and privacy. Lost our access on account. If anything order or something that's not by us.....
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S
shagunkumar
from Deoli, Delhi
Nov 6, 2022
Nov 7, 2022
This thread was updated on Nov 7, 2022
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Delivery boy from gurgaon

Order #[protected]
I ordered groceries from insta mart from swiggy and once my delivery guy arrived I called him he did not pick up my call and when I opened my door I saw the swiggy guy roaming upstairs towards terrace and was walking very silently.
Very suspicious and very scary for me and my house.

Please take action against this guy....
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S
Sarbori
from Kolkata, West Bengal
Nov 6, 2022
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Food not delivered-COMPLAINT-ORDER #150736128107

Address:27/20, Motilal Mallick Lane., Baranagar. North 24 Paragana. Landmark-Baranagar Municipality
Website:Swiggy

With some really disturbing experience today, I am bound to write to you.
If you check my order, 3 masala Dosa and one free idli vada combo were ordered.
However I ordered it on 8:39 pm and received after 2 hours. In the meantime, swiggy called and said some issues happened with the delivery agent's cycle and within 10 pm he will deliver the order. However, it took around two hours and while I receiving the order I informed...
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J
jaspreet singh chawla
Nov 6, 2022
Nov 7, 2022
This thread was updated on Nov 7, 2022
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Refund of 294 INR as 1 item not delivered and 1 item delivered unconsumable

I had placed the order:[protected] on 5th Nov, 2022 from SWIGGY and I had ordered the following items:
- 1 butter chicken
- 1 chicken tikka roll

Chicken tikka roll was NOT delivered, this item was MISSING from the delivered order. I checked with the delivery guy immediately, he said this is what the restaurant handed him over to deliver.

Also, butter chicken was too oily despite the fact I had mentioned...
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T
Thoda100svg
from Ranchi, Jharkhand
Nov 5, 2022
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Money debited but order wasn't placed

I was trying to place an order through swiggy but it got stuck after the payment screen...the money has been deducted from my account but order wasn't placed...
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