Swiggy Complaints & Reviews

I am unable to log in to my account. A message says number was used in the last six months. Reinstalling does not work either.

I placed an order on 18 Oct with one of the restaurant which the restaurant didn't confirm for some time. After calling customer support they tried to reach the restaurant but no one answered the call at restaurant. I couldnt wait any longer so I asked them to cancel the order. Now on my next order I am getting a cancellation charge of 869 for no reason. Need it removed.

After 2 hours of me placing an order, customer calls and asks me to cancel and promises me of a compensation along with the refund. After I accept to cancel they rejects of giving any compensation.

I ordered an Oreo milkshake from Swiggy- order no:[protected]
The shake was not just poorly packed but also had an unwanted hazardous object that I had proof of. I provided the same through mail but the response was pathetically disappointing. I am unable to upload it here due to the size limitation

This is very dissapointing that i have cheated i just received the order of 33 rs and after which when i complaint they just keept my chats on hold i want my refund amount and tlk to an agent rgently my order no. was #[protected]

I ordered my food at swiggy but ordered item is not delivered and irresponsive

I had ordered food at swiggy and it is not delivered yet

My swiggy order I'd: ORDER #[protected] ordered from Vasista's Sri Lakshmi.
I ordered from swiggy on 21/01/2023, where i totally ordered 2 item 1qty Chicken Fried Piece Biryani, 1qty South Indian Thali. Where i received only 1qty Chicken Fried Piece Biryani alone, when i contacted swiggy regarding this, they said they will investigate and will resolve, Then I contacted Vasista's Sri Lakshmi via phone, they said check with Swiggy for refund since South Indian Thali is not available at the time.What ever it is my item is missing, swiggy later sent me a mail. We can't do anything here, you can just rate the restaurant according to this, then again my problem isn't resolved here. It is inappropriate to take people's money.

Per order income is very low payout is very low I am asking the centre I choose bike id he makes me cycle I think I don't this company is fraud employees is very good nature but I don't know what is this how is this I am confused only my rate card is low per order income and swiggy blocked my id permanent please activate my id swiggy de id 2287284

Maine aapni id kisi aur ko di thi kyu ki vo garib tha uske paas koi kaam nhi tha mai bhi bimaar ho gya tha maine usko kuch din id chlane ke liye de di id mujhe nhi pta tha aisa krne se id block ho jaati hai mujhe English nhi aati hai I am sorry for conversation in Hindi swiggy ne meri id permanent block kr Diya hai mai aapni galti maanta hu mai is baat ke liye sharminda hu meri id activate krdi jaaye aage se ye sb nhi hoga de id 2287284 swiggy se mujhe umeed hai meri id activate krdiya jaaye thank you swiggy

Please activate my id.I belongs to very poor family.I have no any job.I have only swiggy delivery job.I am not well .so, that's why I am not able to login.Maine kisi aur ko id dedi thi kyuki I am not well mere ghr mai Paisa kaha se aata isliye vo mre liye kaam kr rha tha ab mai all good hu mai kaam kr skta hu pr swiggy ne meri id permanent blocked krdiya hai mere ghr mai kaise Paisa aayega I request to swiggy and consumer complaint helpline...

Sir my account has been deactivated for wrong acction sir please activate my DE I'd

I will never do any wrong acction.

PLEASE REACTIVATE MY ACCOUNT

ID 89387 worked last 5 years for swiggy, but now I was temporarily deactivated, I very much fed up this issue, because I'm really worked hard without any black marks. I fully satisfied the customers as I possible.

Due to some zone DEs self orders I got those orders, to deliver, because i'm not able to reject or cancel those orders due to penalty issues.

So i delivered those orders.

So in my side I didn't do anything wrong. kindly requesting you to activate my ID to work.

Order ID[protected]
I received outdated and old cake and bad smell also coming Please give back your cake and taste you people. How you people will delivered these type of out dated cake to customers please resolve the issue and refund my amount.

Issue: Order not delivered, but marked wrongly as delivered

Order Details: Prepaid order done on Swiggy Instamart on Jan 29th, 2023, 1.29pm, with Order#[protected], Cost = Rs 1102 [Saras ghee Rs558 and Milkfood ghee Rs540].

Incident Description: I needed the items urgently so prepaid it to avoid any hussle and just get easy early delivery of the items.
The app showed it will be delivered at 3pm. But due to heavy surge in orders, they told order will be delivered late by 7pm.
Already I had suffered due to shifting of delivery timing. And later around 8pm, I saw that app is showing incorrectly as order delivered while I have not received my order yet.

I have sent multiple emails to swiggy customer support team and raised multiple chat with their support team. But there is no resolution on this matter. I have really wasted lot of time on trying to get support from relevant team and resolve my matter but no luck! They say they cant help me.

They have not even shared info whether they had talked to delivery executive to know where/what location has he delivered the order. At least he should have remember that incident because just after an hour, I had raise complaint to swiggy team. and have raised multiple till now.

I had no conversation with delivery executive, so I dont understand how swiggy team says order delivered. Do they have any proof, call history at my number to justify order has been delivered. And since I have already done the order payment, now why swiggy is trying to loot me with incorrect order delivery status.

Resolution Needed: I had trusted swiggy to deliver order asap. but there was a 4 hour delay shown in app and later they didnt even deliver order.
Pls help to compensate on my time and money wastage on a prepaid order, considering time spent on multiple email threads & chats with swiggy customer support team.
Pls help to get me the refund amount of my order along with ten times of refund as the additional compensation of my time wastage and mental suffering due to this. This is my worst experience with Swiggy ever!

Please find attached my order related info and the chats done with swiggy team.

Thanks

My swiggy order I'd: ORDER #[protected] ordered from KBS COFFEE HOUSE. .
I ordered from swiggy on 30/01/2023, where i totally ordered 4 item 2qty masala Puri, 1qty dahi Puri and 1 banana cake. Where i received only 2qty masala Puri alone, when i contacted swiggy regarding this, they said they will investigate and will resolve, Then i contacted kbs coffee house via phone, they said they packed everything correctly and they have proof and they also said if it is missing may be the delivery person took it. I don't know who is the culprit here, the restaurant or the delivery person. What ever it is my item is missing, swiggy later sent me a mail. We can't do anything here, you can just rate the restaurant according to this, then again my problem isn't resolved here. Why looting people's money

Hi, I ordered food from Swiggy. The order number was [protected]. The order was prepaid by google pay for swiggy. Full 234 rupees was paid online from google pay.

The delivery executive while giving me the items immediately asked me to give him good rating. Since I trusted swiggy a lot at that time I gave him 5 star rating even before I opened the package.

After I received the order and opened the package I noticed that the roti was missing. Apparently, either the delivery boy or hotel has missed sending the roti which was ordered.

I bought this to the notice of Swiggy customer care. I even shared all the images of the package and showed them roti was missing. They responded in email saying they are unable to send items and not even able to refund the item of 35 Rupees.

They acknowledge that roti was missing and they will share feedback regarding that with hotel. So, they are accepting that I have been scammed of 35 Rupees in this order but still they want to keep my money with them safely or share it with hotel and enjoy my money and don't care to send roti item properly.

Swiggy has failed to refund the 35 rupees which I had paid for Roti in the bill. I had not got the roti.

If the hotel cannot send roti then both swiggy and hotel cannot keep the customers money of 35 rupees

I think that I have been cheated after using this swiggy app.

If I do not get the refund for the missing Roti item then I will never every trust to use Swiggy again.

This amount of 35 rupees might not be too big. But in future if I order any large value item and do not receive it then what is the guarantee that swiggy will refund the amount.

This type of service from swiggy is unacceptable.

I expected Roti in this order. But since I did not get roti and it was missing the concerned authority should give me the refund for the order.

Else, it is like absolutely cheating the customer. Because you are charging the money in the bill for swiggy order but not sending the item.

Please swiggy I request you to solve this issue properly and ensure that I'm not cheated of 35 Rupees.

My Phone Number: [protected]

My I'd is temporarily deactivated.. So I kindly request you to activate my I'd account DE 2066795

Swiggy ki id Mein Mere account sahi hai number sahi hai name bhi sahi hai bus IFC code galat hai jiske Karan Meri payment at Ki Hai please meri problem Ka Hal karta

We have been deceived in an order made for 7 roti and 1 curry, but however been delivered with 6 curries and 7 Roti. The order was incorrectly taken and billed and we been charged INR 2820 instead of INR 640.
We need the full refund because of the order is incorrect as we never placed that order and it was delayed by 1 and half hour. This is absurd and ridiculous and such a bad situation created by Swiggy. We wanted to raise the complaint to the highest level to get this sorted.

It's unprofessional when some is paying money for quality food then they should get the quality food in return otherwise replace or refund the order
When I am paying money then i am supposed to get quality food

I want my money back