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Updated: Dec 2, 2025
Complaints 5149
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652
Unresolved
4497
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Swiggy reviews & complaints page 34

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A
Arunita Mishra
from Kanpur, Uttar Pradesh
Dec 18, 2022
Resolved
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Resolved

Address: Kanpur

I have ordered from swiggy.
Then due to some reasons I needed to cancel it.i did it on time still they have not provided the refund.
As per policy If you cancel within 60 seconds of placing your order, a 100% refund will be issued.
I have tried to talk to their agent but still 0 refund.
Order ID : Order #[protected] Dec 18, 2022
Dec 18, 2022
Complaint marked as Resolved 
Swiggy agent has resolved the issue by initiating the Refund.
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    A
    Arshad@123
    from Kashipur, Uttarakhand
    Dec 18, 2022
    Resolved
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    Resolved

    Address: Madhepura road Kashipur udham Singh Nagar Uttarakhand
    Website: www.swiggy.com

    COVID-19 ki wajh se mere ghar me kuc problem ho jane se me login nhi kar paya fir jab mene apna id open Kiya to wo temporarily deactivate show kar rha hai kripya krke mera swiggy I'd on kre dhanyawad..
    +1 photos
    Dec 18, 2022
    Complaint marked as Resolved 
    1559568 my swiggy I'd is temporarily deactivate please resolve my issue
    View replies
    Sir
    Id open
    meree aaeedee opan nahin ho rahee hai.
    sar mainne aardar ne kampleet kar diya hai.
    ordar aaeedee nambar - 2701
    sar yah vaala ordar hai na mere paas 21 taareekh ko aaya tha.
    22 taareekh ko meree aaeedee band karee gaee hai.
    sar 22 taareekh ke aardar mere paas nahin aaya tha
    sar 21 taareekh ko aardar hai na?
    dileevaree kar chuka hoon.
    22 taareekh ko meree aaeedee band kar dee gaee.
    🙏🙏🙏🙏
    sar pleej ek haphta ho gaya sar aaeedee opan kar do pleej!

    1559568 my swiggy I'd is temporarily deactivate - Comment #4078771 - Image #0
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      H
      Hrashi
      Dec 18, 2022
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      Pathetic service - Cold food, food spilled out of box, late delivery

      Address: Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029

      Date of incident - 18th Dec 2022
      +[protected]
      order No.[protected]
      Hotel - Mad Momos, Hadapsar

      promised order time 35 mins, delivered order time - 70 mins
      Cold food
      Food spilling out of box

      Even after asking executive Abdul to cancel order, he said let order be delivered i will provide you full refund later. Then later just giving mere amount as a resolution.
      br...
      +3 photos
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      R
      Ruthrapriya S
      Dec 17, 2022
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      Website: www.swiggy.com

      My money has been debited, but the order has not been placed.
      When I called your customer service, they advised me to wait 72 hours and check with the bank after that.

      The bank has stated that there is no issue on their end; the amount has been debited from my account to Swiggy, and I was instructed to claim.

      As a result, I request you to return my money and resolve this problem as soon as possible.
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        T
        tna.jab
        Dec 17, 2022
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        Order placed cancelled after 2 hrs. Also second order cancelled due to wrong location
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          A
          Appu86
          from Delhi, Delhi
          Dec 17, 2022
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          Address: Delhi

          Dear Team,

          I am unable to login swiggy account with my registered mobile number, When i try to login error showing this number is login since last 6 month

          Mobile [protected]
          [protected]@gmail.com
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            B
            [email protected]
            Dec 16, 2022
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            Address: Pune
            Website: Swiggy.in

            Sir / Madam the last few days i can't able see my daily payout. And Money is not even coming in the bank please solve this issue as soon as possible. Thank you!
            +1 photos
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              B
              [email protected]
              Dec 16, 2022
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              Address: Pune

              Sir/Madam the last few days I can't able to see my daily payout. And Money is not even coming in the bank Please solve this issue
              +1 photos
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                K
                kaleelur
                Dec 15, 2022
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                Address: Chennai,tamilnadu,india

                Hello,
                Iam working as delivery executive in a swiggy, lot of time I did mistakes I know, but Iam promise in, sun, rain, every bad whether conditions make a perfect delivery in everytime, Iam not a part time worker, Iam working in a swiggy I'll work minimum 13 to 14 hours in a day, right now Iam terminated but Iam always proud to be a swiggy delivery partner, so don't forget me & Iam still remembering you swiggy, so please please kindly Iam requesting to you if you have any possible to reopen my id please help me otherwise leave it, thanking you.
                +2 photos
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                  V
                  Vaibhavvbaid
                  from Howrah, West Bengal
                  Dec 15, 2022
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                  Swiggy suspended my account for no reason. I have been informed of no reason when I had to contact the support team of Swiggy. I have been a very frequent user for years now and asked me to create a new account. Why should I create a new account despite the fact I have only one phone and email address? This is frustrating.
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                    T
                    ToshiArun
                    from Bengaluru, Karnataka
                    Dec 15, 2022
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                    I have made my payment twice to Swiggy

                    Address: Whitefield - Bangalore

                    Dear Sir/Madam,

                    On 13/12 Tuesday, i have placed an order from Swiggy amount of 2426/- (Swiggy order ID: [protected], UPI Transaction ID:[protected], Time : 1:16PM) which is payment under process and i have made another payment from Phonepay for the same order amount of 2425/- (Swiggy order ID: [protected], UPI Transaction ID: T2212131317314772418741, Time : 1:17PM) which is successful.. and after some time the Googlepay...
                    +3 photos
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                    H
                    Harry1424
                    from LUDHIANA, Punjab
                    Dec 15, 2022
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                    Address: Ludhiana

                    I worked as a swiggy delivery partner and i have to take my referral bonus and security amount which is 5000+1500 from them. But the are asking me to pay them their cash 3348 to them first. This is a total harassment case form swiggy as they are forcing me to pay their money and are giving me a legal action threat. Please consider this complaint and i want my money back from them which they are totally denying to give me.
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                      S
                      sasikumar88
                      from Chennai, Tamil Nadu
                      Dec 13, 2022
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                      I have placed a two orders on two different days buying a groversy via swiggy instamart

                      on 10th Dec SWIGGY INSTAMART/9113112/01 at 1.33PM for Rs.835 and on 8th Dec SWIGGY INSTAMART/BANGALO at 02.01PM for Rs.325

                      Both the orders amount were debited from my bank account without any notification.

                      Actually i have paid cash on delivery for both the ordres and the delivery boy also didn't said about the payment received and he collected my cash.

                      After 3 days i was seeing my bacnk statement and noticed swiggy debited amount for both the orders.

                      I spoke to customer care person and they said can't do refund due to language barrier with the delivery partner.

                      I want to file a complaint against SWIGGY INSTAMART for thier fraud activity. I have paid two times for the same product.

                      Kindly do the needful.

                      Regards
                      Sasikumar.B
                      +91-[protected]
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                        M
                        madhusudhan777
                        from Mumbai, Maharashtra
                        Dec 13, 2022
                        Resolved
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                        Resolved

                        Hi my name is madhusudhan bhat. Swiggy I'd 386474. I have worked for swiggy in 2018 for 3 months after I found new job and left swiggy. Now I am jobless and went to reactivate my I'd, office people informed me my I'd is blacklisted as MG defaulter.
                        I never took any mg, my order earnings are more than daily mg. How I got blacklisted, I never involved in any fraud.

                        I request please recheck my order and earning history.
                        Oct 5, 2023
                        Complaint marked as Resolved 
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                          M
                          Manish Satishbhai wadekar
                          from Ahmedabad, Gujarat
                          Dec 13, 2022
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                          Website: www.swiggy.com

                          I paid but order not placed on aap
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                            G
                            gmcsca
                            from Delhi, Delhi
                            Dec 12, 2022
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                            I placed the order for food on December 10th (order number[protected] for my daughter's birthday for Rs 500 showing the delivery will be done in next 30 minutes or so. Nobody showed up on time and the on checking with Swiggy they said there is some delay. However, after 90 minutes they asked to cancel the order as they have some issue with the order.
                            I asked for the food and did not cancel the order. Swiggy cancelled my order from their side gave me refund but did not provide any compensation for the delay and cancellation of the order unilaterally from their side which is clear deficiency of services from their side.

                            I request to award me the compensation here.
                            +1 photos
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                              K
                              KNOWDEEPAK
                              Dec 12, 2022
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                              Swiggy Instamart Payment Refund

                              I've placed an order on swiggy instamart from paytm and payment was successful on paytm but swiggy order was cancelled. After that I connected with swiggy customer care and they said refund will be processed by next 24hrs. It's been 8days still haven't recieved the refund....
                              +6 photos
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                              M
                              manisha0110
                              from BENGALURU, Karnataka
                              Dec 12, 2022
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                              Address: Bangalore

                              Order#[protected]Date: 9th December 2022) not delivered and the deducted amount not refunded.
                              Swiggy help/support denied to refund the amount with reason, not called within 5 hours.
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                                P
                                paulsam1608
                                from Chennai, Tamil Nadu
                                Dec 11, 2022
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                                Charged milk more than mrp in swiggy instamart

                                Order no [protected] (swiggy instamart)
                                I ordered Akshayakalpa milk mrp ₹43 in swiggy instamart but they’ve charged ₹70.6 per milk.I asked through customer care they’re denying for refund...
                                +5 photos
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                                A
                                Ankita Mishra123
                                from Bengaluru, Karnataka
                                Dec 11, 2022
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                                Address: L-50,105, Shaporji pallonji apartment, Kolkata

                                I have ordered[protected]one special mutton biryani and one special chicken biryani and one mutton kassa for 1400rs...1st i check the mutton kassa was not there so i complained they refund me 290...n while we started having food we check there suppose to be two mutton pieces in special mutton biryani but no mutton was there only rice, potato and eeg..hence i asked to them they neither told us to deliver new food or to refund those amount even they asked us we can't refund sorry...they hardly bother and spoke so rudely...is this the way to treat a customer?need to stop this monopoly...this is happening i think all .ost every customer...this is totally a cheating thing... uploaded all photo to swiggy team...u can check with them ...after that even they are not ready to refund
                                View replies
                                Hi there, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
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