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Updated: May 30, 2026
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662
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4582
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Swiggy reviews & complaints page 38

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S
S yadaiah
Dec 23, 2022
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Address: Mahabub nagar
Website: Swiggy delivery partner

Please activate my id
My de I'd 1398183
My id temporary deactivate so please activate my id sir
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    P
    Prerita
    Dec 23, 2022
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    I have ordered 3 items
    1) Amu Butter Pav Bhaji
    2) Mix veg Fried Momos (Missing item)
    3) Strwaberry Milkshake

    I asked customer care executive he said he will refund it. i said i don;t want refund i just want to know what happened to it. I am sure that delivery guy had eaten it because in the box chutney was there but momos was not there..if restaurant not forgot to put chutney how they can forgot to put momos.
    My main concern is ... We order food from swiggy with assurance that swiggy is not like Zomato. but if same like Zomato is happening with us then what's the use...
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      S
      Sanjay_45
      from Mumbai, Maharashtra
      Dec 22, 2022
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      Address: Banglore

      Hello sir my Sanjay jaiswar de I'd 225760 rate card automatically my old rate card
      40rs pr order, i want to premium shift
      Swiggy is wrong with me
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        J
        Jks67700
        Dec 22, 2022
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        My account is temporarily deactivated. It showing ooz defaulter do not open ID. My DE I'd 2375526 please check and solve this problem as soon as possible. Thank you
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          V
          Vishalmm
          Dec 22, 2022
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          I had ordered food from The baskin robbins my
          ORDER ID is #[protected] the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy please help me out
          View replies
          Hi Vishal. We regret the less-than-par experience. Please email us at [protected]@swiggy.in with your concern. Our team will have a look into it.
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            A
            Asifkkk
            from Mysore, Karnataka
            Dec 22, 2022
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            I had ordered food from The empire my
            ORDER ID is #[protected], the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy please help me outniwo
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              R
              Ravi Shankar pal
              from New Delhi, Delhi
              Dec 21, 2022
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              Swiggy — My id is in the block list
              Sir I am Ravi Shankar pal working in swiggy as a delivery partner from a long time OR honest and hardwork all the time since 5 years and never any complaint I have but on 1 Dec company deactivated my I'd pls sir I am requesting to you to activate my I'd again no mistake again pls help me

              I am very great full to you
              Thank you
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                A
                Ask149
                Dec 20, 2022
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                Ordered Pot icecream (2 packs of 2 pots)
                Out of which 1 item was different.
                All 4 items expired.
                Swiggy support denied paying the complete refund or even placing reorder.

                Order ID - #[protected]
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                  D
                  devansh1769
                  from Jaipur, Rajasthan
                  Dec 20, 2022
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                  My items were missing from my package that i got and swiggy instamart . Agent is saying sorry for this but cant give refund or replacement but i value for my money i didnt get my items but i paid for them so please help to get my desirable refund of this. i attached the package i recieve and chat of agent
                  order no: [protected]
                  regards
                  devansh ([protected])
                  date - 20 december 2022
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                    C
                    ChetanKhatri
                    Dec 19, 2022
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                    Address: 65 outside 3 pole mahamandir near jodhana vradh aashram jodhpur Rajasthan 342006

                    My account is suspended without giving prior notification
                    I asked the support team to provide info on it and they are not giving any reason except the message 'Your account is suspended and it cannot be reactivate'
                    Also I informed them that I have recharged my account with free delivery service of amount Rs450. And now my account is deactivated so that money will be wasted
                    I asked them to refund the money but no response
                    Please assist
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                      D
                      dprakasu
                      Dec 19, 2022
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                      Address: Chengalpattu

                      Dear sir

                      I have been using Swiggy for more than 5 years, today 16.12.22 I have ordered Star Ambur Chicken Biryani ID[protected], after receiving the food we noticed that Chewing Gum was pasted on the cover, in the pandemic somebody passed the chewing gum in the food it is very unhygienic.

                      I have not eaten the food and I have thrown the food to the dustbin.

                      Request you to refund my bill amount at the earliest.

                      I have attached a photo of the splitted Chewing gum and bill for your reference.

                      Regards

                      D.Prakash
                      [protected]
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                        P
                        prakashkovvali
                        from hyderabad, Andhra Pradesh
                        Dec 19, 2022
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                        Hi team,

                        we ordered exotica fruit bowl and those fruits are cute almost one week back and very bad smell coming from them, we tried to reach Swiggy team they are not responding and even restaurant people also not picking calls and saying that what ever u want you do.

                        Please take appropriate action on this . here below I am attaching the phots and order copy for reference.
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                          A
                          aagadekar
                          Dec 19, 2022
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                          Order # 154464598284 Cancelled within minute but no refund

                          Hi Team,

                          I had cancelled the order withing one minute only but Still I Have been charged with 70 rs as cancellation fees.

                          I had so much discussion with support executive over chat but she has not supported me on this

                          1.Please find attached proof of payment and cancellation time where it clearly shows that both payment and cancellation completed on 12:20 so that means I have cancelled the order...
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                          A
                          ashomeshandilya
                          from Noida, Uttar Pradesh
                          Dec 18, 2022
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                          Address: Noida

                          I ordered my momos from wowmomos at 8:36. Didn’t get my order for 2 hours then the delivery executive lied about that being delivered. I didn’t receivw order not the refund
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                            R
                            Ruhi Adhikary
                            from Surat, Gujarat
                            Dec 18, 2022
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                            As I paid for the order payment shower complete but order was not placed n there is no option to talk with customer care
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                              A
                              Arunita Mishra
                              from Kanpur, Uttar Pradesh
                              Dec 18, 2022
                              Resolved
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                              Resolved

                              Address: Kanpur

                              I have ordered from swiggy.
                              Then due to some reasons I needed to cancel it.i did it on time still they have not provided the refund.
                              As per policy If you cancel within 60 seconds of placing your order, a 100% refund will be issued.
                              I have tried to talk to their agent but still 0 refund.
                              Order ID : Order #[protected] Dec 18, 2022
                              Dec 18, 2022
                              Complaint marked as Resolved 
                              Swiggy agent has resolved the issue by initiating the Refund.
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                                A
                                Arshad@123
                                from Kashipur, Uttarakhand
                                Dec 18, 2022
                                Resolved
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                                Resolved

                                Address: Madhepura road Kashipur udham Singh Nagar Uttarakhand
                                Website: www.swiggy.com

                                COVID-19 ki wajh se mere ghar me kuc problem ho jane se me login nhi kar paya fir jab mene apna id open Kiya to wo temporarily deactivate show kar rha hai kripya krke mera swiggy I'd on kre dhanyawad..
                                Dec 18, 2022
                                Complaint marked as Resolved 
                                1559568 my swiggy I'd is temporarily deactivate please resolve my issue
                                View replies
                                Sir
                                Id open
                                meree aaeedee opan nahin ho rahee hai.
                                sar mainne aardar ne kampleet kar diya hai.
                                ordar aaeedee nambar - 2701
                                sar yah vaala ordar hai na mere paas 21 taareekh ko aaya tha.
                                22 taareekh ko meree aaeedee band karee gaee hai.
                                sar 22 taareekh ke aardar mere paas nahin aaya tha
                                sar 21 taareekh ko aardar hai na?
                                dileevaree kar chuka hoon.
                                22 taareekh ko meree aaeedee band kar dee gaee.
                                🙏🙏🙏🙏
                                sar pleej ek haphta ho gaya sar aaeedee opan kar do pleej!
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                                  H
                                  Hrashi
                                  Dec 18, 2022
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                                  Pathetic service - Cold food, food spilled out of box, late delivery

                                  Address: Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029

                                  Date of incident - 18th Dec 2022
                                  +[protected]
                                  order No.[protected]
                                  Hotel - Mad Momos, Hadapsar

                                  promised order time 35 mins, delivered order time - 70 mins
                                  Cold food
                                  Food spilling out of box

                                  Even after asking executive Abdul to cancel order, he said let order be delivered i will provide you full refund later. Then later just giving mere amount as a resolution.
                                  br...
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                                  R
                                  Ruthrapriya S
                                  Dec 17, 2022
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                                  Website: www.swiggy.com

                                  My money has been debited, but the order has not been placed.
                                  When I called your customer service, they advised me to wait 72 hours and check with the bank after that.

                                  The bank has stated that there is no issue on their end; the amount has been debited from my account to Swiggy, and I was instructed to claim.

                                  As a result, I request you to return my money and resolve this problem as soon as possible.
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                                    T
                                    tna.jab
                                    Dec 17, 2022
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                                    Order placed cancelled after 2 hrs. Also second order cancelled due to wrong location
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