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Updated: Apr 9, 2026
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659
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4582
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Swiggy reviews & complaints page 38

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J
Jks67700
Dec 22, 2022
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My account is temporarily deactivated. It showing ooz defaulter do not open ID. My DE I'd 2375526 please check and solve this problem as soon as possible. Thank you
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    V
    Vishalmm
    Dec 22, 2022
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    I had ordered food from The baskin robbins my
    ORDER ID is #[protected] the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy please help me out
    View replies
    Hi Vishal. We regret the less-than-par experience. Please email us at [protected]@swiggy.in with your concern. Our team will have a look into it.
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      A
      Asifkkk
      from Mysore, Karnataka
      Dec 22, 2022
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      I had ordered food from The empire my
      ORDER ID is #[protected], the delivery partner marked already delivered without delivering the parcel or food and i need a refund as the customer support executive from your side didn't provide me a solution as they told my refund or resolution will be given through mail if i send you mail to this, please help me out by proceeding with refund to my source account, i didn't expect this from swiggy please help me outniwo
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        R
        Ravi Shankar pal
        from New Delhi, Delhi
        Dec 21, 2022
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        Swiggy — My id is in the block list
        Sir I am Ravi Shankar pal working in swiggy as a delivery partner from a long time OR honest and hardwork all the time since 5 years and never any complaint I have but on 1 Dec company deactivated my I'd pls sir I am requesting to you to activate my I'd again no mistake again pls help me

        I am very great full to you
        Thank you
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          A
          Ask149
          Dec 20, 2022
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          Ordered Pot icecream (2 packs of 2 pots)
          Out of which 1 item was different.
          All 4 items expired.
          Swiggy support denied paying the complete refund or even placing reorder.

          Order ID - #[protected]
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            D
            devansh1769
            from Jaipur, Rajasthan
            Dec 20, 2022
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            My items were missing from my package that i got and swiggy instamart . Agent is saying sorry for this but cant give refund or replacement but i value for my money i didnt get my items but i paid for them so please help to get my desirable refund of this. i attached the package i recieve and chat of agent
            order no: [protected]
            regards
            devansh ([protected])
            date - 20 december 2022
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              C
              ChetanKhatri
              Dec 19, 2022
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              Address: 65 outside 3 pole mahamandir near jodhana vradh aashram jodhpur Rajasthan 342006

              My account is suspended without giving prior notification
              I asked the support team to provide info on it and they are not giving any reason except the message 'Your account is suspended and it cannot be reactivate'
              Also I informed them that I have recharged my account with free delivery service of amount Rs450. And now my account is deactivated so that money will be wasted
              I asked them to refund the money but no response
              Please assist
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                D
                dprakasu
                Dec 19, 2022
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                Address: Chengalpattu

                Dear sir

                I have been using Swiggy for more than 5 years, today 16.12.22 I have ordered Star Ambur Chicken Biryani ID[protected], after receiving the food we noticed that Chewing Gum was pasted on the cover, in the pandemic somebody passed the chewing gum in the food it is very unhygienic.

                I have not eaten the food and I have thrown the food to the dustbin.

                Request you to refund my bill amount at the earliest.

                I have attached a photo of the splitted Chewing gum and bill for your reference.

                Regards

                D.Prakash
                [protected]
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                  P
                  prakashkovvali
                  from hyderabad, Andhra Pradesh
                  Dec 19, 2022
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                  Hi team,

                  we ordered exotica fruit bowl and those fruits are cute almost one week back and very bad smell coming from them, we tried to reach Swiggy team they are not responding and even restaurant people also not picking calls and saying that what ever u want you do.

                  Please take appropriate action on this . here below I am attaching the phots and order copy for reference.
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                    A
                    aagadekar
                    Dec 19, 2022
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                    Order # 154464598284 Cancelled within minute but no refund

                    Hi Team,

                    I had cancelled the order withing one minute only but Still I Have been charged with 70 rs as cancellation fees.

                    I had so much discussion with support executive over chat but she has not supported me on this

                    1.Please find attached proof of payment and cancellation time where it clearly shows that both payment and cancellation completed on 12:20 so that means I have cancelled the order...
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                    A
                    ashomeshandilya
                    from Noida, Uttar Pradesh
                    Dec 18, 2022
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                    Address: Noida

                    I ordered my momos from wowmomos at 8:36. Didn’t get my order for 2 hours then the delivery executive lied about that being delivered. I didn’t receivw order not the refund
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                      R
                      Ruhi Adhikary
                      from Surat, Gujarat
                      Dec 18, 2022
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                      As I paid for the order payment shower complete but order was not placed n there is no option to talk with customer care
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                        A
                        Arunita Mishra
                        from Kanpur, Uttar Pradesh
                        Dec 18, 2022
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                        Resolved

                        Address: Kanpur

                        I have ordered from swiggy.
                        Then due to some reasons I needed to cancel it.i did it on time still they have not provided the refund.
                        As per policy If you cancel within 60 seconds of placing your order, a 100% refund will be issued.
                        I have tried to talk to their agent but still 0 refund.
                        Order ID : Order #[protected] Dec 18, 2022
                        Dec 18, 2022
                        Complaint marked as Resolved 
                        Swiggy agent has resolved the issue by initiating the Refund.
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                          A
                          Arshad@123
                          from Kashipur, Uttarakhand
                          Dec 18, 2022
                          Resolved
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                          Resolved

                          Address: Madhepura road Kashipur udham Singh Nagar Uttarakhand
                          Website: www.swiggy.com

                          COVID-19 ki wajh se mere ghar me kuc problem ho jane se me login nhi kar paya fir jab mene apna id open Kiya to wo temporarily deactivate show kar rha hai kripya krke mera swiggy I'd on kre dhanyawad..
                          Dec 18, 2022
                          Complaint marked as Resolved 
                          1559568 my swiggy I'd is temporarily deactivate please resolve my issue
                          View replies
                          Sir
                          Id open
                          meree aaeedee opan nahin ho rahee hai.
                          sar mainne aardar ne kampleet kar diya hai.
                          ordar aaeedee nambar - 2701
                          sar yah vaala ordar hai na mere paas 21 taareekh ko aaya tha.
                          22 taareekh ko meree aaeedee band karee gaee hai.
                          sar 22 taareekh ke aardar mere paas nahin aaya tha
                          sar 21 taareekh ko aardar hai na?
                          dileevaree kar chuka hoon.
                          22 taareekh ko meree aaeedee band kar dee gaee.
                          🙏🙏🙏🙏
                          sar pleej ek haphta ho gaya sar aaeedee opan kar do pleej!
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                            H
                            Hrashi
                            Dec 18, 2022
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                            Pathetic service - Cold food, food spilled out of box, late delivery

                            Address: Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029

                            Date of incident - 18th Dec 2022
                            +[protected]
                            order No.[protected]
                            Hotel - Mad Momos, Hadapsar

                            promised order time 35 mins, delivered order time - 70 mins
                            Cold food
                            Food spilling out of box

                            Even after asking executive Abdul to cancel order, he said let order be delivered i will provide you full refund later. Then later just giving mere amount as a resolution.
                            br...
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                            R
                            Ruthrapriya S
                            Dec 17, 2022
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                            Website: www.swiggy.com

                            My money has been debited, but the order has not been placed.
                            When I called your customer service, they advised me to wait 72 hours and check with the bank after that.

                            The bank has stated that there is no issue on their end; the amount has been debited from my account to Swiggy, and I was instructed to claim.

                            As a result, I request you to return my money and resolve this problem as soon as possible.
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                              T
                              tna.jab
                              Dec 17, 2022
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                              Order placed cancelled after 2 hrs. Also second order cancelled due to wrong location
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                                A
                                Appu86
                                from Delhi, Delhi
                                Dec 17, 2022
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                                Address: Delhi

                                Dear Team,

                                I am unable to login swiggy account with my registered mobile number, When i try to login error showing this number is login since last 6 month

                                Mobile [protected]
                                [protected]@gmail.com
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                                  B
                                  [email protected]
                                  Dec 16, 2022
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                                  Address: Pune
                                  Website: Swiggy.in

                                  Sir / Madam the last few days i can't able see my daily payout. And Money is not even coming in the bank please solve this issue as soon as possible. Thank you!
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                                    B
                                    [email protected]
                                    Dec 16, 2022
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                                    Address: Pune

                                    Sir/Madam the last few days I can't able to see my daily payout. And Money is not even coming in the bank Please solve this issue
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                                      Recent comments

                                      Hi there. As checked, our team has processed a full refund for your order. Also, our team has sent an email to you with an update on the issue raised on 3 Apr 2026, 05:12 PM. Do reach us if you have a...
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