Submit a Complaint
Claimed

Swiggy Complaints & Reviews

www.swiggy.com
1
Updated: Feb 27, 2026
Complaints 5232
Resolved
654
Unresolved
4578
So far, so good. Swiggy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Swiggy will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Swiggy

Swiggy reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
aagadekar
Dec 19, 2022
Report
Copy

Order # 154464598284 Cancelled within minute but no refund

Hi Team,

I had cancelled the order withing one minute only but Still I Have been charged with 70 rs as cancellation fees.

I had so much discussion with support executive over chat but she has not supported me on this

1.Please find attached proof of payment and cancellation time where it clearly shows that both payment and cancellation completed on 12:20 so that means I have cancelled the order...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ashomeshandilya
from Noida, Uttar Pradesh
Dec 18, 2022
Report
Copy

Address: Noida

I ordered my momos from wowmomos at 8:36. Didn’t get my order for 2 hours then the delivery executive lied about that being delivered. I didn’t receivw order not the refund
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ruhi Adhikary
    from Surat, Gujarat
    Dec 18, 2022
    Report
    Copy

    As I paid for the order payment shower complete but order was not placed n there is no option to talk with customer care
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arunita Mishra
      from Kanpur, Uttar Pradesh
      Dec 18, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: Kanpur

      I have ordered from swiggy.
      Then due to some reasons I needed to cancel it.i did it on time still they have not provided the refund.
      As per policy If you cancel within 60 seconds of placing your order, a 100% refund will be issued.
      I have tried to talk to their agent but still 0 refund.
      Order ID : Order #[protected] Dec 18, 2022
      Dec 18, 2022
      Complaint marked as Resolved 
      Swiggy agent has resolved the issue by initiating the Refund.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arshad@123
        from Kashipur, Uttarakhand
        Dec 18, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Madhepura road Kashipur udham Singh Nagar Uttarakhand
        Website: www.swiggy.com

        COVID-19 ki wajh se mere ghar me kuc problem ho jane se me login nhi kar paya fir jab mene apna id open Kiya to wo temporarily deactivate show kar rha hai kripya krke mera swiggy I'd on kre dhanyawad..
        Dec 18, 2022
        Complaint marked as Resolved 
        1559568 my swiggy I'd is temporarily deactivate please resolve my issue
        View replies
        Sir
        Id open
        meree aaeedee opan nahin ho rahee hai.
        sar mainne aardar ne kampleet kar diya hai.
        ordar aaeedee nambar - 2701
        sar yah vaala ordar hai na mere paas 21 taareekh ko aaya tha.
        22 taareekh ko meree aaeedee band karee gaee hai.
        sar 22 taareekh ke aardar mere paas nahin aaya tha
        sar 21 taareekh ko aardar hai na?
        dileevaree kar chuka hoon.
        22 taareekh ko meree aaeedee band kar dee gaee.
        🙏🙏🙏🙏
        sar pleej ek haphta ho gaya sar aaeedee opan kar do pleej!
        Reply
        Helpful
        7 other people found this review helpful
        7 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hrashi
          Dec 18, 2022
          Report
          Copy

          Pathetic service - Cold food, food spilled out of box, late delivery

          Address: Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029

          Date of incident - 18th Dec 2022
          +[protected]
          order No.[protected]
          Hotel - Mad Momos, Hadapsar

          promised order time 35 mins, delivered order time - 70 mins
          Cold food
          Food spilling out of box

          Even after asking executive Abdul to cancel order, he said let order be delivered i will provide you full refund later. Then later just giving mere amount as a resolution.
          br...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          R
          Ruthrapriya S
          Dec 17, 2022
          Report
          Copy

          Website: www.swiggy.com

          My money has been debited, but the order has not been placed.
          When I called your customer service, they advised me to wait 72 hours and check with the bank after that.

          The bank has stated that there is no issue on their end; the amount has been debited from my account to Swiggy, and I was instructed to claim.

          As a result, I request you to return my money and resolve this problem as soon as possible.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            tna.jab
            Dec 17, 2022
            Report
            Copy

            Order placed cancelled after 2 hrs. Also second order cancelled due to wrong location
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Appu86
              from Delhi, Delhi
              Dec 17, 2022
              Report
              Copy

              Address: Delhi

              Dear Team,

              I am unable to login swiggy account with my registered mobile number, When i try to login error showing this number is login since last 6 month

              Mobile [protected]
              [protected]@gmail.com
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                [email protected]
                Dec 16, 2022
                Report
                Copy

                Address: Pune
                Website: Swiggy.in

                Sir / Madam the last few days i can't able see my daily payout. And Money is not even coming in the bank please solve this issue as soon as possible. Thank you!
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  [email protected]
                  Dec 16, 2022
                  Report
                  Copy

                  Address: Pune

                  Sir/Madam the last few days I can't able to see my daily payout. And Money is not even coming in the bank Please solve this issue
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kaleelur
                    Dec 15, 2022
                    Report
                    Copy

                    Address: Chennai,tamilnadu,india

                    Hello,
                    Iam working as delivery executive in a swiggy, lot of time I did mistakes I know, but Iam promise in, sun, rain, every bad whether conditions make a perfect delivery in everytime, Iam not a part time worker, Iam working in a swiggy I'll work minimum 13 to 14 hours in a day, right now Iam terminated but Iam always proud to be a swiggy delivery partner, so don't forget me & Iam still remembering you swiggy, so please please kindly Iam requesting to you if you have any possible to reopen my id please help me otherwise leave it, thanking you.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vaibhavvbaid
                      from Howrah, West Bengal
                      Dec 15, 2022
                      Report
                      Copy

                      Swiggy suspended my account for no reason. I have been informed of no reason when I had to contact the support team of Swiggy. I have been a very frequent user for years now and asked me to create a new account. Why should I create a new account despite the fact I have only one phone and email address? This is frustrating.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        ToshiArun
                        from Bengaluru, Karnataka
                        Dec 15, 2022
                        Report
                        Copy

                        I have made my payment twice to Swiggy

                        Address: Whitefield - Bangalore

                        Dear Sir/Madam,

                        On 13/12 Tuesday, i have placed an order from Swiggy amount of 2426/- (Swiggy order ID: [protected], UPI Transaction ID:[protected], Time : 1:16PM) which is payment under process and i have made another payment from Phonepay for the same order amount of 2425/- (Swiggy order ID: [protected], UPI Transaction ID: T2212131317314772418741, Time : 1:17PM) which is successful.. and after some time the Googlepay...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        H
                        Harry1424
                        from LUDHIANA, Punjab
                        Dec 15, 2022
                        Report
                        Copy

                        Address: Ludhiana

                        I worked as a swiggy delivery partner and i have to take my referral bonus and security amount which is 5000+1500 from them. But the are asking me to pay them their cash 3348 to them first. This is a total harassment case form swiggy as they are forcing me to pay their money and are giving me a legal action threat. Please consider this complaint and i want my money back from them which they are totally denying to give me.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sasikumar88
                          from Chennai, Tamil Nadu
                          Dec 13, 2022
                          Report
                          Copy

                          I have placed a two orders on two different days buying a groversy via swiggy instamart

                          on 10th Dec SWIGGY INSTAMART/9113112/01 at 1.33PM for Rs.835 and on 8th Dec SWIGGY INSTAMART/BANGALO at 02.01PM for Rs.325

                          Both the orders amount were debited from my bank account without any notification.

                          Actually i have paid cash on delivery for both the ordres and the delivery boy also didn't said about the payment received and he collected my cash.

                          After 3 days i was seeing my bacnk statement and noticed swiggy debited amount for both the orders.

                          I spoke to customer care person and they said can't do refund due to language barrier with the delivery partner.

                          I want to file a complaint against SWIGGY INSTAMART for thier fraud activity. I have paid two times for the same product.

                          Kindly do the needful.

                          Regards
                          Sasikumar.B
                          +91-[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            madhusudhan777
                            from Mumbai, Maharashtra
                            Dec 13, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hi my name is madhusudhan bhat. Swiggy I'd 386474. I have worked for swiggy in 2018 for 3 months after I found new job and left swiggy. Now I am jobless and went to reactivate my I'd, office people informed me my I'd is blacklisted as MG defaulter.
                            I never took any mg, my order earnings are more than daily mg. How I got blacklisted, I never involved in any fraud.

                            I request please recheck my order and earning history.
                            Oct 5, 2023
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Manish Satishbhai wadekar
                              from Ahmedabad, Gujarat
                              Dec 13, 2022
                              Report
                              Copy

                              Website: www.swiggy.com

                              I paid but order not placed on aap
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                gmcsca
                                from Delhi, Delhi
                                Dec 12, 2022
                                Report
                                Copy

                                I placed the order for food on December 10th (order number[protected] for my daughter's birthday for Rs 500 showing the delivery will be done in next 30 minutes or so. Nobody showed up on time and the on checking with Swiggy they said there is some delay. However, after 90 minutes they asked to cancel the order as they have some issue with the order.
                                I asked for the food and did not cancel the order. Swiggy cancelled my order from their side gave me refund but did not provide any compensation for the delay and cancellation of the order unilaterally from their side which is clear deficiency of services from their side.

                                I request to award me the compensation here.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  KNOWDEEPAK
                                  Dec 12, 2022
                                  Report
                                  Copy

                                  Swiggy Instamart Payment Refund

                                  I've placed an order on swiggy instamart from paytm and payment was successful on paytm but swiggy order was cancelled. After that I connected with swiggy customer care and they said refund will be processed by next 24hrs. It's been 8days still haven't recieved the refund....
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Recent comments

                                  Adding screenshot
                                  KU
                                  [email protected]

                                  Related businesses

                                  asdasda-c1234
                                  1
                                  (2)
                                  Monginis Cake
                                  1
                                  (307)
                                  BigBasket.com
                                  1.7
                                  (1213)