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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 40

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D
Debjeet3722
Sep 28, 2022
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Undelivered Food at night

Address:Bangalore

I ordered at 11:14 pm and after 45 mins they say the delivery executive is not reachable. Asked them to reassign another executive! After the néw executive also din’t pick the food i called him to ask but he said the food is taken by someone else. After that at 12:30 the swiiggy team is calling and telling the order is cancelled...
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Pyali
from Bengaluru, Karnataka
Sep 27, 2022
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Order cancellation by Swiggy and penalty policy

Order #[protected] placed on 27th September.9:05pm.
Customer executive calls and informs order delayed hence food will arrive by 10:30 pm
BY 10:01 Swiggy cancels order and initiates refund without informing me, bill value and refund value Rs 360.
When customer cancels order after merely 1minute a 100% penalty of bill value is charged by Swiggy then why is Swiggy not liable to pay similar penalty charges to customer?...
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Vineet_jha
from Bengaluru, Karnataka
Sep 27, 2022
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Order not delivered by delivery guy but company says it was

Address:Bangalore, Karnataka
Website:swiggy.com

Order id #[protected]
Date of incident - 26/09/22
Time - 05:50 pm
Ordered food at 05:24 pm from Faasos
Food not Delivered
Order was not delivered and they have been denying me my refund back for the past one days, I have contacted 3 customer support executives all of whom failed to call the delivery guy, he didn't even bother calling me and when I called did not pick up.
I emailed the service...
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S
Sujeet Yawale
Sep 27, 2022
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Food order not delivered

Address:Maharudra colony Arjun Nagar amravati

Sir my name is sujeet Yawale amravati Maharashtra my mobile number is [protected] I am ordering Last night Aroma restaurant food but ur ridar is nat pick up my food order 3 hours my order number is[protected]...
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Hriday1979
from Pathankot, Punjab
Sep 27, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company selling rotten products

I ordered paneer from swiggy instamart they are selling rotten paneer and not replacingbor refunding for it.
Pls refumd or replace
Registered contact number is [protected]...
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S
sbutaney
from Pune, Maharashtra
Sep 27, 2022
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Missing items and 2 bottles of Sugarcane Juice broken

Address:Miramar, panjim, Goa

Hi

I am referring to Order ID [protected].

The order that I have received has 2 bottles of sugarcane juice broken for which I have attached the pic below.

Further there are some items that are missing from the order for which I want replacement of refund in the swiggy wallet. The items are as follows :

Nandini Good life Toned Milk 1 ltr 1 packet
Maya Charonji 2 packets...
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S
sanjay songire
Sep 26, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
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Pizza not received as per order & Delivery boy used ruddly language

Dear Swigy Team, I would like to inform you that yesterday I ordered from Swiggy by my daughter name, Pizza Hut Pune Nigdi So my order NO [protected]dt.25Sep2022 at 08:30PM.Swigy invoice number is [protected]. My order Pizza is not received. After order one Hour automatically message received Order delivered.Then Contact with Delivery boy Mob No [protected].He used abused language and told me "Jisko batana usko bata do" just like drunken...
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L
Lafin
Sep 26, 2022
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Reg Swiggy one

I’m trying to place an order in a restaurant less than 10 km and order value is more than 200

They are saying in checkout page that swiggyone can’t be applied to you. Cheaters!!!...
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M
mathi rio
Sep 25, 2022
Sep 25, 2022
This thread was updated on Sep 25, 2022
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Incentive

Dear sir, I am mathiyazhagan from Chennai. My id no:1914113.last week 22.09.2022 that day my swiggy notification showing per order delivery extra bonus rs.500. that day delivery 14 orders completed and incentive giving rs.7000.but today return that amount take it. i am complian raise today swiggy support team say now that is technical problem is added your account and also another message sending adjustment amount rs.750 only(22.09.2022).Please...
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A
adik1125
from Lucknow, Uttar Pradesh
Sep 25, 2022
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Swiggy instamart/fraud not delivering

Website:Swiggy.com

Today morning I’ve placed the order from Swiggy instamart after some time when I checked the app they said order cancelled while contacting the customer support they said your order is cancelled with 100%cancellation charges first they said you didn’t answer the call after that they said your address is wrong....
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Sourav950106
from Ranaghat, West Bengal
Sep 25, 2022
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Id temporarily deactivate please reopen

Address:RANAGHAT
Website:[email protected]

De id-1967399
Name-Sourav Mukherjee
Id is temporarily deactivate
Please reopen my id...
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C
Caharleen
Sep 25, 2022
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Charging unnecessary charges

Swiggy is charging unnecessary charges. When it is not raining they are charging rain fee.....
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This is regarding order no #[protected]
I've already been trying to seek help from the Swiggy customer care but haven't received any assurance from their end. On reporting severe quality issues on my last order from Swiggy, all I'm repeatedly told is that they can't do a thing and all I'm supposed to do is drop in a rating. I was sent stale, old, raw, foul smelling food which could have been a huge health hazard if consumed but on...
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Y
Yusufms
Sep 23, 2022
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Swiggy Company

11th September I had ordered Food from Kwaility Rest & Bar through Swiggy.
Food was picked up and delivery partner was going to deliver as it go delayed i had to step out for some work.

I told delivery partner to drop the food outside my house and I am not there. He reached my house and called that no one was there, told him that I have already informed him to keep it outside my house. But instead he took the Food with...
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Purplet Violet
Sep 23, 2022
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Flirting and usage of inappropriate language

A delivery boy in the region cr park around 4 46pm bike no. DL 7710 tried flirting and used innapropriate language. And shouted 'oye hoee' looking at me. Serious action needs to be taken against him. Swiggy, Kindly teach some manners to your delivery boys....
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Hi
I have placed order today, my amount was debited and not received any food.I tried calling swiggy but the number was not reachable.please refund my 269 rs..If any issues call on [protected]...
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T
Tarun Mittal 0703
Sep 23, 2022
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I ordered food. I ordered something but received something else

Address:U42/11 phase 3

Order id:[protected]
I have ordred from Shere-e-Panjab Dhaba a thali.
That should contain Dall, rice, raita, salad, papad, lacha parathna and tandoori roti.
But what i received was 3 simple roti daal and some rice with mix veg.

This experience is worst....
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N
NightCrawller
Sep 23, 2022
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Not a complaint but...

Address:vile parle west

I have a shop in vile parle west where you don't have any instamart warehouse. can you connect me with someone from instamart? it is located at easily acessable location. 5min from juhu and 10min from Santacruz and andheri on swami Vivekananda Road. it has apprex 300sqft Frontal space traditionally called ootla....
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A
ArjunRaju07
Sep 22, 2022
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Mobile number used in last 6 months

I have tried asking customer care and on mails to change my number from [protected] to my current number [protected].

Swiggy simply says same number cannot be used in 6 months, they even cannot update it from backend . this is causing me lot of issue as swiggy delivery person cannot reach me

Please take up with swiggy and close this issue

email:[protected]@gmail.com...
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A
Aman john
from New delhi, Delhi
Sep 22, 2022
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Blocked swiggy delivery partner account

Address:Punjabi bagh delhi

My name - Aman John
Swiggy DE ID - 1841639
Meri id blocked kardi gayi hai bina kisi reason ke please meri id activate kijiye me swiggy ke sath 9 months se work kar raha hun please help me...
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