Swiggy Complaints & Reviews

Please activate my de id-2228911 please activate my id then i will work again in swiggy please sir requested you to activate my de id-2228911

I ordered cake for my child birthday.. the whole cake was spilled .. after that I sent them pictures as well .. I asked them to send me a new cake or send me my money .. they r not doing either ... it's was worth 385rs .. my child birthday got spoiled..

I received an incorrect order from Swiggy and I have received no resolution from the chat support or from email support...

Last night my cousin placed an order through his swiggy account. The delivery partner who delivered my order tried to contact me through WhatsApp and sms around 4 o' clock in the morning. I didn't replied him at that time but then on the very same day in evening he tried to contact me again.
Then i replied him and asked him that "why is he contacting me?" And he replied "you are so cute"
I'm very disappointed and want you to take an action for this kind of behaviour

I have paid the amount online only and not recieved order till now but when I checked on app its showing delivered
Order ID :[protected]

ORDER #[protected]

I've ordered family pack biryani but received full biryani that to cold and oily with plain rice little bit smelly .. this is the second time I'm facing it ...
Customer support team was not helping in this issue... I want my money back .. compensation for wasting my valuable time

Packing also not done properly...

Swiggy Ne Mera Payout hord kia He Rs 3074 Or Upor se Penalty Laga he Rs 641 .Id.94282..Name.Anwar Alam .. Company Ne Bola Nahi Mirega

My order no [protected] for Rs 697 was cancelled from Swiggy end and refund has been denied with 100% cancellation.
Whereas my previous multiple orders have been delivered on same address. No support from chat and email.
Need to take with the right authorities for refund.

Order#[protected].
Pathetic service by Swiggy instamart, Got a damaged item delivered. When complaint with photo of damaged item, Firstly they don’t have policy to replace or pick the item. then the customer service team asked me to wait for 6hrs and then receive an email saying your claim cannot be claim as we are not able to validate. Sorry but We will try to improve. What nonsense service...

On the 14th Oct 2022., I ordered from swiggy (ORDER ID - #[protected] through online payment via paytm (Txn ID :- [protected])
the payment was successful and the order placed successfully.
But later i received a call from swiggy customer care saying " there is an issue with the server and payment was not received and pay to delivery person, your paid amount will be refunded in 2hrs ". I paid again to the delivery person via...

I place a order at 08:55 hrs with last four digit order no 7388 with mob no-[protected] in date 22/10/022 and when m calling them then they are just forwarding my call from one to other but they have not supplied to me food...

I have ordered food(mutton curry and tanduri roti) in swiggy today of quantity 231 rupees, but when the product i recieved i have seen that i have recieved small quantity of food and when i opened the box i was surprised and after that when i take that to taste its soo smelly and the mutton is already damaged, and the tanduri roti is already damaged.then after this issue i have raised a complaint in swiggy help section but they donot have regular customer care number and have another option called chat with customer agent but its not working as well.so i have not recieved any resolution from there side, so that i prefer consumer complaint is the best for me to resolve my queries. i didnot hope this from swiggy, and after that i am thinking that how swiggy is fooling its customers. so please take necessary action against swiggy, i am sharing the order details below, it may help you

order id[protected]
customer name-Soumyaranjan Sia
mobile no-[protected]
order date-22/10/2022

Hi Team,

I am really frustrated with the service getting from Swiggy. On 10/21/2022 I placed an order#[protected] from Swiggy of Rs556 (Haldiram, West Patel Nagar, Delhi) and after receiving the order checked the bill on my registered email ID which was incorrect. As per the invoice the billing amount was Rs.31 however the transaction paid was rs.556.

I tried to connect with the Swiggy support team and none of them were able to help me and keep on sending the same invoice of Rs 31 and also giving me the reason that it is a restaurant issue .Why I should care who is responsible for it .As a customer I paid the amount and expecting the complete invoice. I need to submit the bill to claim amount from office hence requesting you to send me the complete bill asap.

Order I'd[protected]. Ordered rice meal with gulab jamun but received Paratha with moong dal halwa. Swiggy is a very incompetent company and they are looting their customers by defrauding them. They don't even take any action against the restaurants that do not deliver to the expectations. This not the only time it has happened time and again. They won't deliver the order or some items in the order is missing or the order is different but they won't even compensate for their own mistake and in lieu of business are looting people of their hard earned money.

We have ordered Chicken Soft Noodles + Thums Up 250Ml of 2 quantities with invoice no.[protected] from swiggy on 17.10.2022.
but we have received only 1 quantity. we have asked delivery boy regarding this, he told that in the hotel he was given only 1 quantity and also he told that, if you want to complain do raise issue with swiggy and he left.
later we called to swiggy customer care and also, we raised complained in swiggy but no response.
as the proof of delivery, we have enclosed photographs of the food i received.
i request you to please help to compensate for the damage caused.

Some one login from my mobile number in swiggy app..
and order food from restrorent and the location was banlore i have noted that and cancel the order as well but now i'm unable to login in swiggy app
it's showing that mobile number is already used in last 6 months.. please solve this issue and my dedcted money..
my details -[protected]
name- suraj sharma

Had ordered three veg items and one non-veg
- The restaurant sent two non-veg for and two veg order
- wrong order of non-veg
- wrong order of juice

Requested swiggy support to speak to their supervisor, but received automated response

Request refund for the misplaced order, i am attaching the invoice as well as pictures of the order

Not any help on swiggy field manager. not change zone change

I ordered 3 burgers from swiggy and got delivered 2 that too 1 hour late cold food.
I contacted customer care but no proper response received from the agent and supervisor.
Worst experience using swiggy.
Invoice number

My order #[protected]
Date of Order – 17.10.2022 at around 9 pm
Place of Order – Noida, Uttar Pradesh

I want to share my ordeal with Swiggy and the harassment and embarrassment I faced by Swiggy.

I ordered some food items through Swiggy App on 17.10.2022 from Noida. I placed my order at around 9 pm and the App showed my waiting time was 30-40 minutes but ever after waiting for more than one hour, no order was delivered. Finally, after more than one hour of waiting, the delivery person arrived and delivered me the food parcel and when I asked him about taking so much time, he did not give any satisfactory reply. After taking food parcel from delivery person, I entered my room and I noticed that the parcel was tampered and looked like somebody had opened my parcel and then I opened my food parcel and upon opening the parcel, I found that some food items were missing from the parcel. I got very angry and annoyed because despite being late I gave the delivery person some tip also. It was my daughter’s birthday that day and I had ordered food for my daughter but I found food items missing from my parcel. I called up the delivery person on his mobile and asked him about my missing food items, after asking him repeatedly in angry tone, he replied that his son might have opened the parcel because he went to his home after picking up my parcel from the restaurant. I got very annoyed listening to this. He deliberately stolen items from my parcel for which I was paying and he was telling lies to me.

Then I called up Swiggy call center executive and told him the whole incident about delivery person having stolen my food items from the parcel. He said it is very unfortunate and he offered only 150 Rupees return in the form of Swiggy coupon whereas the bill amount was Rs. 563. I got very annoyed over this and asked either to replace my whole order or to return my full amount for the harassment I faced because of the Swiggy people.

I again called up Swiggy call centre and spoke to a Swiggy executive who said okay we will replace your partial order and I said okay please replace my partial order. Then he said that my order has been placed again and will be delivered within 40 minutes but even after passing of 45 minutes, no order arrived and when I tried to call the delivery person on his given number, he did not pick up the call even after repeated calling. I again called up Swiggy people again and told them that no order has been arrived after 45 minutes of waiting and the delivery person was not picking up the call. The Swiggy executive said let me try calling him and he put my call on hold for two minutes but even after 6 minutes of hold, he did not respond. I disconnected the call and then I called up again, one Swiggy executive picked up the call and I told him that again my order has been delayed by one hour and angrily I cancelled my order at midnight 12.

This was my ordeal with Swiggy. It shows how Swiggy plays fraud with their customers and cheat on them and rob their money. I not only lost my whole amount but also faced harassment and embarrassment by Swiggy. Strict action must be taken against Swiggy for cheating customers like me any many others like me.

A. Kumar