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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 44

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R
Rishab_jain..11
from Kota, Rajasthan
Sep 5, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for pre-paid order that is not delivered

I have ordered fortune xpert oil for 946 rs on 28 may and i didn't received it, i contacting delivery boy, he is not picking call, i called customer care but no reply
I want my refund for order that never delivered to me
Delivery boy no. [protected]
ORDER #[protected]...
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K
Krish619
from Bengaluru, Karnataka
Sep 5, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Response from Swiggy

My order made on saturday with order id:[protected] was not delivered. The delivery partner did not pick any calls. The executive did not provide me an instant resolution and instead suggested me to write an email to swiggy customer support. After two emails describing the issue, swiggy did not respond to any of the emails. It's been over 24 hours since the first email....
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V
Vinaykum
Sep 5, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order timing and quality is too bad

Hi dear

I asking to you and I am very disappointed from swiggy I am facing daily any issue in swiggy one day late delivery or one day dilvery agent delivered to some one and today am order but I recieved this around 1:20 mint late and quality is too bad and it's totally waste of because it's too cold .

I think our time is not important we people are hungry than we order to food and our expectations is it's delivered...
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P
Piyush Kalra1
from New Delhi, Delhi
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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Swiggy delivered food with insect.

I have ordered food from swiggy on 4th may 2022. Swiggy delivered food with insect. After having this food i have vomiting. I complained swiggy they are not ready to take action.
Order no[protected].

Please take stick action against swiggy....
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A
Ashgohil
from Mumbai, Maharashtra
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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Damage item

Ordered cake, but received Damaged... Swiggy guys are not ready to replace or refund???? – at Vile Parle East...
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R
Raakesh2505
Sep 4, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding modification of items in swiggy

Address:Kancheepuram
Website:www.swiggy.com/?utm_source=Google-Sok&utm_medium=CPC&utm_campaign=google_search_sok_food_na_narm_order_web_m_web_clubbedcities_neev_brand_newuser_v1_v2_brand_em&gclid=Cj0KCQjwmdGYBhDRARIsABmSE

I ordered wrong item by mistake, but within 3-4 mins I reported the issue and asked swiggy customer care to modify the order . But they told that the option is not available . If there is no flexibility, why is there a customer care ?...
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M
Mohammad Mustafa Ahmed
Sep 4, 2022
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DE I'd is temporarily deactivated please activate it

Address:Hyderabad

Name:- Mohammad Mustafa Ahmed
DE I'd:- 465260
Is temporarily deactivated please activate it...
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9
92- nida Khatoon
Sep 4, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Sending wrong item which has not been ordered

Address:Janaki Nagar Colony, Toli Chowki, Hyderabad, Telangana..
Website:www.swiggyinstamart.com

ORDER #[protected]
Amount 679,
wrong item was sent to me and when i raise this complain they asked to send a mail and was told it would be resolved in 24 hours.
After i wrote a mail they are replying me stating they can't refund my money.
i don't want to lose my harden money, i want swiggy to refund my money ....
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P
Prachi Singh11
from Mumbai, Maharashtra
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want a refund for pathetic quality of food delivery.

I ordered a food item from Swiggy and regretted ordering as it had less of paneer in the cubes coating and more of the coating flour with too much of oil and after eating it I felt like vomiting and left the remaining.

Contacted swiggy customer service for refund and she wasted an hour of mine only to say sorry and we can refund only 32 rupees.

Swiggy is treating refund like joke.

As after eating...
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N
Nidhishji
Sep 4, 2022
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Complaints about food

My order id[protected] the food was so horrible and quantity was also less and cup cake was less quantity and coldring was horrible and pizza was also not good...
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S
Sashsas
Sep 4, 2022
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Customer care agent

I ordered food from Wowchina. The food was really worst and i complained about this. They agreed to a refund of 50%. Then another agent came and giving only 10% refund....
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N
Nitin Gajraj
Sep 4, 2022
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My account is temporary lock

Address:Pratap Nagar Jaipur Rajasthan

Hello sar Mera account swiggy ne temporary lock kar diya hai please my account on Karen...
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6
6290680721
from Kolkata, West Bengal
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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Order not delivered but marked delivered

Sir,
I placed an order on swiggy on 30.08.2022 from a restaurant and paid the bill online... But I didn't received the order to my home address... I tried calling the delivery partner but unable to reach.. Even the delivery partner didn't call me also ran away with my food.. When I complained swiggy regarding this matter they are telling that they will not refund my money😡😡.. Even I mailed many times but didn't getting a single...
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S
sfsagar
from Pune, Maharashtra
Sep 4, 2022
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Received Stale food at midnight.

Address:Baner

Hello,
I’ve ordered Hakka noodles from one of the highest rated restaurant from swiggy. Swiggy delivered my order within the expected time but I’ve received the food that is smelling stale.
It was looking completely uncooked and smelling like it was made from the perished vegetables.
After that I contacted swiggy from support option within app and got connected with executive Mohit. The executive offered me refund...
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K
Karneet
from Agra, Uttar Pradesh
Sep 3, 2022
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Received Non Veg Momos instead of Veg Momos

I have ordered Veg momos and received Non veg momos and i accidently ate it.
I am a vegetarian since birth and this happened to me first time ever!
Really not happy and very disheartened. I cant stop puking after that.
I am really very angry and want this complaint to go on next level.
They should never have links with restaurant who provide non veg to a vegetarian person.
They have no rights to destroy...
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A
Anita kamat
from New Delhi, Delhi
Sep 3, 2022
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Food not delivered to update address

Sir/Madam

I had ordered a snack from Supreme snacks erandwane worth rs 894 /- as a small treat to my office colleagues on occasion of my birthday party ...I had added my office address in the location as I wanted the delivery at my office ...the world place was updated but despite the updating the delivery boy landed near my home location looking for the address...neither the food was delivered at my home nor at my office ...even...
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S
Siva resilient
from Puducherry, Puducherry
Sep 3, 2022
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Unsafety and unruly behaviour - reg

Sir, first and foremost I provide you with the details of the issue i raised at the swiggy portal. The Order Id is #[protected] .
On 03.09.2022 I ordered egg biriyani from Banana leaf restaurant. The delivery partner came to my home to deliver the package. I found the raita was missing in the package, I ordered extra raita for Rs. 15/- with normal raita as well. Since the raita was not in the carry bag I asked the delivery partner,...
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K
kannan joy
from Vapi, Gujarat
Sep 3, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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Non delivery and charging of fees

Address:Banglore

Sir/Madam,
As on Today (03/09/2022) I have made an order (ID[protected] from Swiggy with the usual address which was used for previous deliveries. today due to some unknown reasons, the delivery executive went in another direction and started arguing about the delivery address. Both the delivery executive and the support team had one voice (stating that my location was wrong). This is a matter of common sense, I'm sure that you...
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V
Vineet Kumawat
from Kelwad, Rajasthan
Sep 3, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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Wrong order sent me restaurant anand shekhawati kota

Address:33,transport Nagar, Jhalawar Road, talwandi kota

In mid night he send me wrong order aanad sekhwati kota Rajasthan and swiggy not do anything and nothing happens plz help i order 4 tandoori roti and then he send me 3 twwa roti...
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H
Hardeep5623
from Delhi, Delhi
Sep 3, 2022
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Raw food

Address:L120, mahipalpur gali number 5b

Restaurant served me raw food when I complain against them they said I can give 52 rupees back or I can replace ur order with same restaurant...this ridiculous...if restaurant is serving half cooked article how could u say u will serve from restaurant...
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