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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
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Swiggy reviews & complaints page 46

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M
Mohammed jawwad
Sep 20, 2022
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Address: Hyderabad

Respected sir iam mohammed jawwad. Iam a delivery boy my swiggy id is[protected] my id is temporarily blocked please unblock it so i can start earning money because i want to pay my house rent.thank you
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    G
    Gyanesh776
    from Tadepalligudem, Andhra Pradesh
    Sep 20, 2022
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    Address: Tadepalligudem ( Andhra Pradesh )
    Website: Swiggy

    I had ordered veg paneer biryani and your application delivered non veg biryani and when we ate it then we came to know that it is not veg, We are all vegetarians till date, did not even touch non veg and due to one mistake of yours, our twenty years effort got spoiled.Maybe you don't even know how big a thing this is for a Brahmin. If you do not take any action against it, then we will have to complain about it and your application. Therefore you are requested to take some action on this and as soon as possible
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      Gyanesh776
      from Tadepalligudem, Andhra Pradesh
      Sep 19, 2022
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      Address: Tadepalligudem ( Andhra Pradesh)

      I had ordered veg paneer biryani and your application delivered non veg biryani and when we ate it then we came to know that it is not veg, We are all vegetarians till date, did not even touch non veg and due to one mistake of yours, our twenty years effort got spoiled.Maybe you don't even know how big a thing this is for a Brahmin. If you do not take any action against it, then we will have to complain about it and your application in court. Therefore you are requested to take some action on this and as soon as possible maximum in two days. Otherwise we are going to file a case against your application.
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        G
        gmk159
        from Ahmedabad, Gujarat
        Sep 19, 2022
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        Swiggy was giving one on one free offer. I ordered paneer makhani. Ordered at around 1.50 to 1.55 Am exact time not sure . Order got processed. It was showing order is taken by restaurant. The food is being prepared, delivery time was 49 mins. Status constantly getting updated. Delivery guy also reached restaurant for pickup, delivery time is now 35 mins. At 2.20 Am order gets cancelled and gets a call which gets missed by me. Then got updated call at 2.23 am your order is cancelled by restaurant. At 2.23 am I am not getting any offers. If order is not taken and cancelled after 23 mins what is my fault. I just got my refund info. I am hungry at midnight and it's all expensive now. If it gets cancelled while ordering I might have got some options to buy from other restaurants where I liked something to eat. No actual action taken against restaurant who wast 20 mins of me and delivery guy. We are at loss, cheated and hungry it's 3.0 am. Feels cheated.
        +3 photos
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          A
          Aninditaaa
          Sep 19, 2022
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          I have been facing late delivery/bad quality ossue with swiggy for over the past one month now. I jave had 6-7 bad experiences so frequently. And worst part is they do not even compensate you properly. This is blatant consumer harassment and abuse. I ordered a roll and value was Rs. 105. It was over an hour late and since the food woul already have been spoilt I cancelled the order and asked for refund. For all this harassment I had faced and had been facing for so long I demanded a coupon and they LITERALLY offered a coupon of Rs. 31, not even ONE THIRD of the order value. How is this in any way reasonable through no fault of the customer. They couldn't get through to the deluvery executive and this is not the first time it has happened. You cannot manage your own employees and we have to suffer for that and then you offer such a mocking amount in the name of compensation. Is this a joke. I am going to take serious legal action against Swiggy this time. Enough is enough.
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            B
            Boss Tera
            Sep 18, 2022
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            Address: Jammu

            I am sunil kumar I am swiggy delivery boy Sir my ID deactivate please activate my ID sir���
            ID.1906096 I need work very much please
            City jammu & kashmir district jammu
            Last working day 8 september 2022
            Mje job ki bhut zayda need hai please jldi se jldi i'd open krwa do
            Yeh mera register number hai [protected]
            City jammu zone trikuta nagar
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              M
              makkapati deepthi
              Sep 18, 2022
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              They are making scam in delivery time on time of delivery they are showing sometime and status as ontime but if any delay occurred they are increasing delivery time and showing same status as ontime. They delayed almost 30mins as per their policy as the delivery is not on time I requested for full refund but they denied it.
              Hi Deepthi, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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                M
                maze7s
                Sep 18, 2022
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                I placed an order of 3 donuts (Order #[protected] from Mad over donut (MOD) through Swiggy on 13th September 2022 -
                1x black and white Bavarian
                1x cool blue ice
                1x double trouble, all amounting to Rs. 324.

                The order was delayed and to my utter surprise, it was different from what I ordered (except for the double trouble donut, and it was only co-incidental that they got that one right). I received the back-to-office combo back, the cost of which was only Rs. 284, much lower than what I had ordered.

                Moreover, it was not even what I had asked for. I wouldn't have placed an order in the first place from swiggy had I known this would happen.

                I contacted customer care, and they asked me to send photos for a 24 hour check. I was told that it failed the check. Is the technical resolution team so weak that they fail to see the difference upfront from the menu? This is highly unfair.
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                  B
                  Boss Tera
                  Sep 18, 2022
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                  Address: Banglore
                  Website: Www.swiggy.com

                  I am sunil kumar I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir���
                  ID.1906096 I need work very much please
                  +1 photos
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                    A
                    Afreen02
                    from Visakhapatnam, Andhra Pradesh
                    Sep 18, 2022
                    Resolved
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                    Resolved

                    I had ordered from swiggy instamart but the delivered items costed less than what I had paid. They initiated the refund process but the amount has not reflected in my account. My RRN is[protected]
                    Oct 25, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 19, 2022
                    Swiggy Customer Care's response
                    Hi Afreen, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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                      G
                      Gargie Ghosh Chowdhury
                      Sep 17, 2022
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                      Address: Smack residency, chemmancherry, chennai

                      I had ordered 20 items through swiggy instamart on 16th September which was a total amount of 2000 ₹, order id [protected].
                      But the delivery boy took 2000₹cash too from me as it was my first time and I got confused.
                      I want my extra 2000 ₹ back.
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                        S
                        Sonam anant
                        from Noida, Uttar Pradesh
                        Sep 17, 2022
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                        Address: Lucknow

                        I have placed order with Swiggy recently on Momo Shomo restaurant when I was having guests. I placed order for 1 chilli paneer, 1 veg manchurian, 2 plate veg momos, 1 hakka noodles and 5 samosas. I didn’t receive 2 plate veg momos, they only sent one plate. The curries was spilled all over the carry bag and all containers were broken. Only samosa and veg noodles were in average condition. I asked for a refund from Swiggy for all the damaged items but they refused to provide refund. I have been emailing them and spoke to customer care but no help from their side. They said they won’t provide refund. Have provided few pictures of all the mess.
                        +2 photos
                        Verified Support
                        Sep 18, 2022
                        Swiggy Customer Care's response
                        Hey Sonam, we are sorry for the inconvenience caused. Please elaborate on your concerns by writing to us at [protected]@swiggy.in from your registered email ID so that we can have this checked and addressed.
                        Sep 19, 2022
                        Updated by Sonam anant
                        I have already mentioned I places order for 2 plate momos and received just one plate. Chilli paneer and manchurian was spilled all over the bag. I have contacted customer care many times but no help at all. Is this a scam or something? I want my money back for all damaged and missing items.
                        Sep 19, 2022
                        Updated by Sonam anant
                        My order no. #[protected]
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                          V
                          Vikram_Sing
                          from Lucknow, Uttar Pradesh
                          Sep 17, 2022
                          Resolved
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                          Resolved

                          I have ordered food online via Swiggy application I have selected my home location as per GPS as well as I have updated my home address manually along with the landmark. delivery person from Swiggy reached incorrect location and now he is saying that he will not deliver my order and in order to deliver order he will charge me extra. after that I received call from Swiggy order management team I had a word with Mr. Amaan and instead of delivering my food order he is trying to convince me to cancel my order and get refund. I asked him to connect with me with your supervisor then mr. Md. Talha Khan he also guided me to cancel order instead of delivery.

                          It's a kind of fraud with the user and charging extra money, it's a mental harassment for user.
                          Oct 19, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 18, 2022
                          Swiggy Customer Care's response
                          Hi Vikram, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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                            B
                            Bhaddu
                            from Delhi, Delhi
                            Sep 17, 2022
                            Resolved
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                            Resolved

                            Address: Delhi
                            Website: Swiggy.com

                            I ordered
                            Jig jag jam biscuit
                            Shimla crunchy apples
                            Cornato ice cream online through swiggy instamart but i got delivery of Ragi flour

                            My order Is is:- [protected]
                            Registered mobile no is :- [protected]

                            Please pick up this order and get me delivered my real order
                            Oct 23, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 18, 2022
                            Swiggy Customer Care's response
                            Hi Bhaddu, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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                              N
                              N K Sandhu
                              Sep 17, 2022
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                              Helo Sir/Ma'am,
                              I had Swiggy ordered from Chandigarh Manimajra McDonald's Branch. But this branch charges packaging fee. Who gave them authority to charge this packaging fee because everybody knows that whenever food is ordered it deliver's in package only. Which order said them to charge packing fee. I want answer of that or else i can go to consumer court to clarify this to me about the packing charges. Because i don't want that some other customer become victim of same issue.
                              My Email id - [protected]@gmail.com
                              ORDER ID #[protected]
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                                B
                                Boss Tera
                                Sep 17, 2022
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                                Address: Jammu
                                Website: Swiggy delivery partner

                                I am sunil kumar I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
                                ID.1906096 I need work very much please
                                +1 photos
                                Sep 17, 2022
                                Updated by Boss Tera
                                Please help please open my id 1906096

                                I am sunil kumar I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir���
                                ID.1906096 I need work very much please

                                My id related issue my id is deactivate please open and start my id 1906096 - Comment #4053427 - Image #0
                                My id related issue my id is deactivate please open and start my id 1906096 - Comment #4053427 - Image #1
                                I am sunil kumar I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir���
                                ID.1906096 I need work very much please

                                My id related issue my id is deactivate please open and start my id 1906096 - Comment #4053432 - Image #0
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                                  B
                                  Boss Tera
                                  Sep 17, 2022
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                                  Address: Jammu

                                  Please open my id 1906096 and contact me on this number [protected], [protected]
                                  +1 photos
                                  Sep 17, 2022
                                  Updated by Boss Tera
                                  Please please open my swiggy id 1906096

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                                    A
                                    avdhesh shandilya
                                    Sep 17, 2022
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                                    Providing Totten and spilled leaking food which can't b eaten and already opened.. if hv full proof of everything.. bt this irresponsible company swigy doesn't hv any customer care to listen to query.. I want full refund or I will take legal action bt not for refund.. then it will be compensation that you will pay me..
                                    Sep 17, 2022
                                    Updated by avdhesh shandilya
                                    Providing Totten and spilled leaking food which can't b eaten and already opened.. if hv full proof of everything.. bt this irresponsible company swigy doesn't hv any customer care to listen to query.. I want full refund or I will take legal action bt not for refund.. then it will be compensation that you will pay me..
                                    Sep 17, 2022
                                    Updated by avdhesh shandilya
                                    I want full refund.
                                    Providing Totten and spilled leaking food which can't b eaten and already opened.. if hv full proof of everything.. bt this irresponsible company swigy doesn't hv any customer care to listen to query.. I want full refund or I will take legal action bt not for refund.. then it will be compensation that you will pay me..
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                                      A
                                      Akbigb
                                      Sep 16, 2022
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                                      Address: Civil lines prayagraj

                                      I am Adesh kumar I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
                                      ID.2167451 I need work very much please
                                      +1 photos
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                                        D
                                        Devkishan Gurjar
                                        Sep 16, 2022
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                                        Address: Surat

                                        I have worked at Swiggy delevery boy but customer by mistake ad miss behavior so then my id is deactivated so i must be positive thik you have slowed my problem and open my swiggy id 2102825
                                        +2 photos
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