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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 47

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G
geotjoy
from Chennai, Tamil Nadu
Aug 27, 2022
Aug 27, 2022
This thread was updated on Aug 27, 2022
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Refused refund for the undelivered food items

Address:Chennai

On 14 th August I had ordered 3 foods items from SS hyderabad Biriyani Nungambakkam. I paid Rs 1080 as the bill amout.The ordered items were
One Executive chicken biriyani
One Hyderabad mutton biriyani
One Chicken 65
But they had delivered only one item. Only Chicken Biriyani. Immediately I registered a complaint through Swiggy s customer care service. After so much deliberations they refused to refund for the...
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V
Vivek611
from Kolkata, West Bengal
Aug 27, 2022
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Delay in service followed by lies.

Address:Hiwrah

Orde no.[protected] was ordered at 3:28 pm. with a timelines of delivery in 60 mins. At 4:13pm i received a call confirming that the food will be delivered by 4:45pm. Again I receive a call at 4:59pm that the order will be further delayed by 45 mins. At 5:48pm I got a call asking me to cancel the order.

Is this what you call service?

The call got escalated to some senior named Roshan.

He was...
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Address:Assam, Dibrugarh

We pay almost ₹30-₹40 on each order as delivery charges. Despite this, the delivery partners mostly refuse to deliver at the door. They take back orders just because they don't feel like climbing the stairs and we, who've been waiting for the food, do not get it as it's taken away by the delivery agent without delivering. Why should we climb down 3 floors and go to the gate to receive the order when we've also paid delivery charges. If...
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S
Shebaa Anbu
Aug 27, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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One item is missing during order delivery

Address:Pondicherry

One food item is missing on food delivery on 27th august 2022
Order number..[protected]
When I was asking for refund.. the guys are ready to only provide 24rs as compensation rather rs 129 as actual rate...I have negotiated as much as possible...but no use...
No local phone numbers are there to talk to them directly......
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P
Poovarsan
Aug 27, 2022
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ID Temporarily blocked/ blocklist my ID :508335

Hi sir my name is RAJAKILI POOVARASAN iam joined swiggy two years before but now my ID blocked please activate my ID for my career please sir my ID : 508335...
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P
Poovarsan
Aug 27, 2022
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ID Temporarily blocked/ blocklist

Hi sir my name is RAJAKILI POOVARASAN, iam joined swiggy two year before but now ID was temporarily blocked my ID is :508335
Please activate my ID sir for my carees...
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Address:Bengaluru

I have ordered groceries in Swiggy Instamart, THe list is given below:
Groundnut Oil - 207
GRB Cow ghee - 375
Cheetos masala balls snack - 20
Thai Guava - 45
Total 647
Grand Total 613.01
In this order, the GRB Cow ghee was missing worth 375, I called customer care regarding the missing product but they told me that they couldn't track the order so they cannot do the refund for the missing item...
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J
jule p
Aug 27, 2022
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Swiggy-24th august

Address:Swiggg
Website:Swiggy.com

The incident took place on 24th August 2022.
The delivery guy came to deliver the food. asked my daughter for money and when she said that mom is not at home he asked her to call her mom.
Then I asked my daughter since I was in offc .to close the door no need to talk to anyone.
But this guy asked to make a call and when I had a word asked him to leave any kind of help is not possible he said he didn't hot his salary and...
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S
Siva Krishna babu
from Visakhapatnam, Andhra Pradesh
Aug 26, 2022
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i order my food in swiggy app. i paid for my food i did not got my order... yet.

Address:Yellapuvanipalem, gopalapatnam

Hello ...
I order my food in swiggy app .i payed for my food I did not got my order ...yet.
The delivery agent did not contact me .i tired to contact him but he didn't respond my calls .
He aft few minutes he uptaded delivery status as delivered with out doing his job. I was continues calling to swiggy and chatting with swiggy they did not doing anything...

I payed 280 rupees amount
I want my...
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A
Ajey Hegde
Aug 26, 2022
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Payout not received from last 10 days

Please issue my payout/weekly salary.
I didn't received my payout from last 17th aug 2022 to 23rd aug 2022.
Please issue my payment, i don't have money for my bike Petrol to do more Duty....
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A
Anamika1999
Aug 26, 2022
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Payment debited twice

An order of amount INR 1105/-, has been debited twice. Order transaction ID:[protected]; Payment UPI Transaction ID:[protected].
The same has happened on 18th of August, and when I spoke to the customer care guy he mentioned that the amount has only been debited once and other transaction will be refunded. However it's been 8 working days. I haven't received my money back....
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V
Vivek-og
from TINSUKIA, Assam
Aug 26, 2022
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My account got deactivated

I'm vivek sah from Tinsukia, I'm dilevery partner of swiggy tinsukia (assam) my DE[protected] got deactivated.on 24-8-22, please resolve the issue....
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A
Ajey Hegde
Aug 26, 2022
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My weekly payout is not received from swiggy.

Address:Marathahalli

I did my duty from last week 17th to 23rd (Aug 2022) but i didn't received my payout yet. Today is 26th aug.
Please issue my salary/payout.
My DE ID is 2134323 please check and solve my problm....
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A
Andy sahu
from Kanpur, Uttar Pradesh
Aug 26, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Id deactivated

Address:422 Faithful ganj cantt kanpur

DE ID 1754495
MOBILE NO [protected]
NAME ANUJ SAHU
Sir meri I'd 10 mahine se band he mujhe kaam krne ke liye apni I'd active karana he aap request he sir meri I'd active kr dijiye

team swiggy ....
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Swiggy has charged me 400 rupees for cancelation fees l, they didnt bother to contact me about my food which never arrived, yet they have still debited my account with the same....
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C
chakri sarvani
from Hyderabad, Telangana
Aug 25, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Very late Order delivery

I ordered breakfast at 7:38am today, but the delivery was after 1hour . As I saw the delivery person tracking, he crossed my address and went far away, even I kept asking with the customer care people alot, the delivery was so late and we received the breakfast which is very cold at that time, this was not the 1st time happened to us. It's 3rd time happening with the negligence of swiggy...
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M
manasap1020
from Guwahati, Assam
Aug 25, 2022
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Stale food provided

Address:Caffe coffee day, sarania hills, guwahati
Website:Swiggy app

I recently placed an order for death by chocolate sundae from caffe coffee day sarania hills branch guwahati. The food provided was very stale. The cake was hard and taste was bad. When I reached out to swiggy customer service, they offered rupees 58 refund instead of full refund of 292 rupees. The customer service provider said that they can't do anything further. This kind of poor service for delivering bad food that is against health regulations...
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A
Aktar Ahmed Laskar
from Hyderabad, Telangana
Aug 25, 2022
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Id is temporarily deactivated

Address:Gachibowlia Kondapur

Dear sir madam please unblock my swigan ID No 133811...
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G
GauravBhagwani
from Lucknow, Uttar Pradesh
Aug 25, 2022
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Not Refunding the amount for non delivered product

Date of Incident - Tuesday, August 23, 2022 6:06 PM

Description - I ordered from Swiggy (Order#[protected] From Danbro(Aashiana, Lucknow UP). They had delivered me 1 Item (Chilly Panner Patty) less as per my Order and when asked for refund, they refused. Even the restaurant refused.
Please help
Swiggy Representative I interacted with - Anshak (Superior), and Harshita(Advisor)

Restaurant Representative...
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R
Rakesh Vanthadpula
Aug 25, 2022
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Food poisoned for 3 of my friends

I have ordered 3 shawarma's from my friends phone and they delivered it finely without any issue. Then we taken and ate .On the next day everyone got sicked . we went to the hospital. After all the tests they said to us is you got stomach infection due to that food. I have hospital bills and reports. And my friends are admitted in the hospital .

Who will take responsibility for this? Who will pay for it? We need justice. Otherwise...
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