Swiggy Complaints & Reviews

I’m trying to place an order in a restaurant less than 10 km and order value is more than 200

They are saying in checkout page that swiggyone can’t be applied to you. Cheaters!!!

Dear sir, I am mathiyazhagan from Chennai. My id no:1914113.last week 22.09.2022 that day my swiggy notification showing per order delivery extra bonus rs.500. that day delivery 14 orders completed and incentive giving rs.7000.but today return that amount take it. i am complian raise today swiggy support team say now that is technical problem is added your account and also another message sending adjustment amount rs.750 only(22.09.2022).Please the problem resolve...thank you..

Today morning I’ve placed the order from Swiggy instamart after some time when I checked the app they said order cancelled while contacting the customer support they said your order is cancelled with 100%cancellation charges first they said you didn’t answer the call after that they said your address is wrong.

De id-1967399
Name-Sourav Mukherjee
Id is temporarily deactivate
Please reopen my id

Swiggy is charging unnecessary charges. When it is not raining they are charging rain fee..

This is regarding order no #[protected]
I've already been trying to seek help from the Swiggy customer care but haven't received any assurance from their end. On reporting severe quality issues on my last order from Swiggy, all I'm repeatedly told is that they can't do a thing and all I'm supposed to do is drop in a rating. I was sent stale, old, raw, foul smelling food which could have been a huge health hazard if consumed but on asking for compensation from Swiggy, they straightaway denied. This is how the brand treats their veteran costumers. This was not only disappointing and frustrating but also unbelievably ridiculous. I demand a complete refund as a token of apology and strict intervention regarding the restuarant

11th September I had ordered Food from Kwaility Rest & Bar through Swiggy.
Food was picked up and delivery partner was going to deliver as it go delayed i had to step out for some work.

I told delivery partner to drop the food outside my house and I am not there. He reached my house and called that no one was there, told him that I have already informed him to keep it outside my house. But instead he took the Food with him.

I have been complaining about this to swiggy but every time i was told that some will call me and resolve my Issue.
Its been nearly 15 days but no one called and no email was send.

I have taken membership for one year from Swiggy and this is how they treat their customer.

Attached are the order details and the various chats.

A delivery boy in the region cr park around 4 46pm bike no. DL 7710 tried flirting and used innapropriate language. And shouted 'oye hoee' looking at me. Serious action needs to be taken against him. Swiggy, Kindly teach some manners to your delivery boys.

Hi
I have placed order today, my amount was debited and not received any food.I tried calling swiggy but the number was not reachable.please refund my 269 rs..If any issues call on [protected]

Order id:[protected]
I have ordred from Shere-e-Panjab Dhaba a thali.
That should contain Dall, rice, raita, salad, papad, lacha parathna and tandoori roti.
But what i received was 3 simple roti daal and some rice with mix veg.

This experience is worst.

I have a shop in vile parle west where you don't have any instamart warehouse. can you connect me with someone from instamart? it is located at easily acessable location. 5min from juhu and 10min from Santacruz and andheri on swami Vivekananda Road. it has apprex 300sqft Frontal space traditionally called ootla.

I have tried asking customer care and on mails to change my number from [protected] to my current number [protected].

Swiggy simply says same number cannot be used in 6 months, they even cannot update it from backend . this is causing me lot of issue as swiggy delivery person cannot reach me

Please take up with swiggy and close this issue

email:[protected]@gmail.com...

My name - Aman John
Swiggy DE ID - 1841639
Meri id blocked kardi gayi hai bina kisi reason ke please meri id activate kijiye me swiggy ke sath 9 months se work kar raha hun please help me

I had order food from burger king, but food received was having spilage and packing due to which the entire food was not eatable, for which I had complaint for it and had in which I was suppose to get 54/- refund, which is not good as I had paid 268/- for the order and entire order was not eatable then why I have to pay for the order.So want want total refund for my order.

Ordered food at night and swiggy's third party delivery partner didn't attempted delivery where as 10minutes before I got another delivery from swiggy
Now they cancelled my order saying that delivery man was having query related to your address and charged full amount
Where as at that late I had no food with financial loss and mental pressure

Continuing to this I have been here at this place from almost five years and orders from Swiggy get delivered without any address issue. As mentioned just 10 mins before one order was already delivered without any address query.
Now swiggy is delivering orders by third party and man was from Rapido without Swiggy dress and also less experience of delivering orders as confronted on call recording . And on call he was lying that he was misunderstood with the flat# as It was on 4th floor so he didn’t tried attempt itself. He didn’t even come inside building and searched for flat . I took photo of him he was standing with his bike itself and cancelled order although I also shouted on him he looked ignored cancelled and went off.

I don’t know how inefficiency of Swiggy delivery partners will humiliate us as a customer.

Hello sir,
I am pankaj kumar sadh an my DE ID IS 1298392.

sir I want change to my shift full time to part time but my team leader not change my shift to part time.plz change my shift 6pm to 10:30pm asap.
Pankaj kumar sadh
[protected]
BIKANER

Mera I'd kyu deactivate hua nhi malum me dilivery kar raha tha dusare din jab duty on karne ke liye app open Kiya to id band hua he
Swiggy partner id 1535995

I had ordered 4 liquor bottles from swiggy and only 3 were sent. The delivery agent asked for the otp before handing over the products. When I enquired about the missing product at the end, he checked and confirmed it was not provided to him by the vendor shop itself.
I have already raised the complaint in the swiggy portal and even after discussion with the concerned delivery partner, no action has been taken yet.
This is a pathetic service from the Swiggy customer care team. One of them has even stated swiggy is not responsible for this. Another agent told me this has been escalated internally. However I haven’t received any email regarding the same.
I don’t understand how can swiggy support these fraud vendors and their acts! I need a compensation for this or the missing item to be delivered asap.

I called swiggy as the resturant Subway was threatung me to cancel the order due to non COD order, and so i was assured that my irder will be send as per the instructions by me.
I got my order but it was so smelly and all raw, the chiken was so smelly with that sauce.
I reached swiggy customer support and they are really trying to intimidate me .
They are offering refund of 74 rupees.

Instead of listening me, understanding me, they are completly refusing to help me.

After 1 day I get call from this number[protected].and they send another number +[protected] and they said call and process with document. He said for bag Rs:600 to pay and I will create Id for you he said and send phonepay number +[protected]. I have sent the money his said with in 4 hours I'd will be created.one day is over they is no reply so I want to complaint. I want my money back.