Swiggy Complaints & Reviews

The whole idea of instamart is fast delivery.

My order number[protected] today while placing an order had a delivery time of 15-20 minutes. However the order was delivered after 2 hours. On app the delivery time came down to 1 minute and stayed like that for a long time. In other words no one bothered to check the status of the order.
I tried contacting with customer care and the response was ‘not to worry as my...

My order number is #[protected] i ordered pizza and red velvet on July 5th 2022 but when delevry partner arrived they didn't provide me red velvet just pizza and when i asked for it he rant that lf i go back they will sent me back here to delevr it to you for which i won't get extra moeny or my petrol money it will by loss etc nd i wlm not coming again u complaint to app they will handle the matter when i used help option swiggy didn't responded...

I join Swiggy last year because of some family issue I stop my job now I want to reopen my Swiggy delivery account so I can rejoin and start job...

I ordered nutty chocolate jumbo jar desert from Frozen Bottle’s outlet at Byculla for worth rupees 277. Swiggy charged me for jumbo but delivered the regular one. When I asked for the refund, the customer executive refused to refund.
I want an action against swiggy for cheating on customers. They are making fool of innocent people and looting their hard earned money.

I want my refund with compensation...

Date: 4th July 2022

Description: 1 item was missing from the order on talking with support item amount was refunded but the tax charge don top of the missing item was not refunded.

Items ordered : Images Attached.
Item missing from Order: Grilled Veg.

Total bill amount was charge: Total amount + taxes
On Refund : only 120 is refunded not the tax applied on 120 Rs....

When we are order something from swiggy . at first we need to add items or food in carts then swiggy show use total amount including service tax and delivery charge.. like items price 150+20+30 = total 200 we need to pay .. now i’m tell you what’s happening to me, today i’m oder something from swiggy and swiggy show me total amount i’m pay those money in online transactions.. when i’m go to swiggy to check where is delivery boy...

Since last few days we have been using your app for pick up and drop of our meals to different places.we are giving our contact number for pick up but the guys are calling to the contact number of the drop address given after reaching at our gate.which is creating a mess and confusion for our customers.please kindly resolve the issue...

It took two hours to deliver the order and additionally your delivery boy was so rude.. He even refused to deliver order...Why do you commit to deliver when you don't have adequate staff and infrastructure.. I have been a regular customer of swiggy for past many years.. But now I think I will never order from you.. In fact I kept on speaking to your customer care but there was no resolution.. There is no point complaining.. But eventually...

Hi

I placed order for some snacks and dog treats. Only dog treats were delivered. Following items were missing

Haldiram bhujia
Tagz cannisters Thai
Act II popcorn

Bill and pic attached herewith. Please refund the amount.

Thanks
Mamta...

Hi,

I ordered a briyani from "Aroma's biryani" https://www.swiggy.com/menu/454604?source=sharing at 5:01pm on 3rd July 2022.

The doesn't get delivered for a long time, so I go to the help section to check what's wrong. At 6:21pm(after 1 hr 20 mins of creating the order), Mr. SUJIT KUMAR SAHOO, the customer representative told me that the delivery person cannot find the restaurant, i.e., there is no restaurant...

I ordered 6 Oreos worth rs 120, out of which 3 were expired this was not expected, swiggy is playing with our lives even I ate one...

Date: 2/7/2022

Order no:[protected]

Description: I ordered a 750 ml Thumbs up pet bottle from the restaurant 'Biryani Stories' with a clearly marked MRP 40 Rs. on the bottle. I was charged 75 rupees for the same.
I tried to speak to the customer care agent through the HELP section of the order but they voluntarily tried to prolong the conversation with vague and at times very ridiculous replies and eventually...

Hi Sir, previously am using swiggy application with my that time i register with the mobile no "[protected]" after sometimes due to some issues i uninstalled the app but now i again installed the application to use but now am unable to login with the no that which i used previously for registration
Please solve this issue as soon as possible and make me to use the application with that no.
Thank You...

It’s very pathetic service when it comes to delivering expire product to the customer.
It’s so disappointing after charging huge amount for delivery swiggy instamart neglecting quality control option
I ordered Jowari flour on 1 st July 2022
And they delivered packet which expired on 2 June 2022....

My name is manoj i was working at swiggy at thambanoor zone trivandrum kerala. swiggydelivery partner last 29/06/2022 & 30/06/2022 this day salary not receved to my account....

Order completely botched by instamart
Ordered 7 snacks
Recieved Completely Wrong shipment of 2 items that weren't ordered.
I see no help option for problems because of instamart.
No customer care helpline
The one I dialled said since they can see no active orders on the registered number they cannot help me.
I demand a refund since there services are so disappointing I don't want to risk it again....

Want From
7 AM TO 9 PM
Please...

My account is deactivated due to some health issues of myself i am again ready to work as as delivery man in swiggy so kindly activate my deactivated account...

I have placed an order on 30th June 2022 at 11:18 am on Swiggy instamart for some grocery items. It was showing an estimated time of 40 to 45 mins for delivery, which was fine with me considering the weather condition. But the order started delaying to an unknown dimension of time. I kept on connecting with the Swiggy support but no action was taken. After like 2.5 hrs of waiting I gave a call to the delivery partner VINEET KAUL and his number...

I ordered Kadhai paneer from a restaurant through Swiggy. When I ate paneer, I realised that food was stale. I immediately notified swiggy and they sent me a compensation of 84 rupees. I told them that it’s not about the compensation. My father developed fever the next day after eating that rotten food. They didn’t take any action against the restaurant nor they contacted the restaurant. They kept on saying we can’t do anything about...