Swiggy Complaints & Reviews

The incident took place on 24th August 2022.
The delivery guy came to deliver the food. asked my daughter for money and when she said that mom is not at home he asked her to call her mom.
Then I asked my daughter since I was in offc .to close the door no need to talk to anyone.
But this guy asked to make a call and when I had a word asked him to leave any kind of help is not possible he said he didn't hot his salary and his daughter is not well I denied asked him to leave but this guy requesting again n again.
Then he left from there and I got a call form him stating I called him.
I said I didn't call. But then he was like you only called then when I realised he is the same guy I questioned him that are you the same guy who asked for money he disconnected the call.
This is such an pathetic service from swiggy after this when I panicked and tried to connect with swiggy they took 1 hr to to help me.
Further no problem from them that who came to our house his name is different and the one whose name is been mentioned by swiggy is a different person.
I had word with Arjun who sent me a mail of investigation will be done things will be updated .after following up with on email got a revert that they have taken action against the guy.
Swiggy is not ready to share any details of the delivery partner.
Beyond this when I checked the details we got to know that the person who came to my house and name shared by swiggy is different.

This is a big question on safety of everyone mah daughter was alone at that time.I need the proper investigation of this and also compensation for mental harassment to me and my family.
Swiggy is lot thinking that what if that guy comes to my home again.why details are shared and forged mail sent to me.I want to file the case against Swiggy and Arjun and agent final for not helping they clearly denied connecting with the manager of swiggy.
No body is bothered.name shared was robot Iranian but the guy who came to deliver food was pavan.
Please take an action.

Hello ...
I order my food in swiggy app .i payed for my food I did not got my order ...yet.
The delivery agent did not contact me .i tired to contact him but he didn't respond my calls .
He aft few minutes he uptaded delivery status as delivered with out doing his job. I was continues calling to swiggy and chatting with swiggy they did not doing anything...

I payed 280 rupees amount
I want my food which I ordered or else I request to initiate the refund upon my order.
My registered number is:- [protected]
My registered mailId is:- [protected]@gmail.com
Please check my last order at 24th aug, 2022.

I waiting for next update

Please issue my payout/weekly salary.
I didn't received my payout from last 17th aug 2022 to 23rd aug 2022.
Please issue my payment, i don't have money for my bike Petrol to do more Duty.

An order of amount INR 1105/-, has been debited twice. Order transaction ID:[protected]; Payment UPI Transaction ID:[protected].
The same has happened on 18th of August, and when I spoke to the customer care guy he mentioned that the amount has only been debited once and other transaction will be refunded. However it's been 8 working days. I haven't received my money back.

I'm vivek sah from Tinsukia, I'm dilevery partner of swiggy tinsukia (assam) my DE[protected] got deactivated.on 24-8-22, please resolve the issue.

I did my duty from last week 17th to 23rd (Aug 2022) but i didn't received my payout yet. Today is 26th aug.
Please issue my salary/payout.
My DE ID is 2134323 please check and solve my problm.

DE ID 1754495
MOBILE NO [protected]
NAME ANUJ SAHU
Sir meri I'd 10 mahine se band he mujhe kaam krne ke liye apni I'd active karana he aap request he sir meri I'd active kr dijiye

team swiggy .

Swiggy has charged me 400 rupees for cancelation fees l, they didnt bother to contact me about my food which never arrived, yet they have still debited my account with the same.

I ordered breakfast at 7:38am today, but the delivery was after 1hour . As I saw the delivery person tracking, he crossed my address and went far away, even I kept asking with the customer care people alot, the delivery was so late and we received the breakfast which is very cold at that time, this was not the 1st time happened to us. It's 3rd time happening with the negligence of swiggy

I recently placed an order for death by chocolate sundae from caffe coffee day sarania hills branch guwahati. The food provided was very stale. The cake was hard and taste was bad. When I reached out to swiggy customer service, they offered rupees 58 refund instead of full refund of 292 rupees. The customer service provider said that they can't do anything further. This kind of poor service for delivering bad food that is against health regulations is abominable. Please take urgent action against the CCD branch and swiggy

Dear sir madam please unblock my swigan ID No 133811

Date of Incident - Tuesday, August 23, 2022 6:06 PM

Description - I ordered from Swiggy (Order#[protected] From Danbro(Aashiana, Lucknow UP). They had delivered me 1 Item (Chilly Panner Patty) less as per my Order and when asked for refund, they refused. Even the restaurant refused.
Please help
Swiggy Representative I interacted with - Anshak (Superior), and Harshita(Advisor)

Restaurant Representative Interacted with - Mr Satveer Singh (Manager)

Desirable resolution - Please help me getting my refund and the unprofessional behavior shown by both Swiggy and Restaurant

I have ordered 3 shawarma's from my friends phone and they delivered it finely without any issue. Then we taken and ate .On the next day everyone got sicked . we went to the hospital. After all the tests they said to us is you got stomach infection due to that food. I have hospital bills and reports. And my friends are admitted in the hospital .

Who will take responsibility for this? Who will pay for it? We need justice. Otherwise I will raise a complaint against swiggy

I ordered two plates of panner makhani biryani from YES BIRYANI but only received one plate. There was also one packet of raita and one gulab jamun wherein there should be two of them both. Items were missing! I contacted the customer service for refunding my money or send me any other form of compensation but they were hesitant about it and said that this won't happen from the next time.
After all this happened, do you really think I am going to trust swiggy again? This is unacceptable from such a prestigious online food company. I literally paid a huge amount. Please kindly help me with this issue. I beg you to help me get what I deserve.

Order not deliverd

Unethical support staff

My name is SOURAV MUKHERJEE
My DE ID is 1967399
My id is temporarily deactivate.
Please activate my id

Respected Sir/Madam

My name is Ragani Devi my friend send refer message to join swiggy .I uploaded all docs and I go the office vasundhra Ghaziabad the office stafe say that he will not registered my I'd because I'm woman ( woman not work in delivery go to home do not come office )
Kindly tell the team of swiggy R you company woman are not work as the delivery Partner.

Thanks
Regard

Ragini Devi

I ordered the food at 10:59 PM. Every thing was smooth till the delivery agent suddenly stopped the vehicle and reported a bike issue. And it showed they will assign the order to another delivery agent. The delivery agent had a call to me and I told I can wait even for an hour too but I need my food to be delivered. But suddenly after the call, the order got cancelled without my consent. How do we know the delivery agent just simply reported a bike issue for the food, I am unaware of it. Even I tried to call him back but he didn't responded. I tried to contact the customer service too but they also couldn't resolve my issue. Even they could have assigned my order to another delivery agent or even have a call to me so that I can pick the order.

Now it's 12:30 and there is no option for me to order another food as all restaurants are closed now. I want to starve till the morning. Is there no value for my time and money...?

Hello, one day on opening my swiggy app my account was inaccessible without any warning or notice and no response from the team as well

I saw the add as buy 2 get 1 free. But I received only 2 burger, When I called the Swiggy support they are like it is like that only, Please collect the delivery, If you cancel you will be in blacklist, I'm paying and i'm having, I called the restaurant, They act so weird not speaking properly, They just put my call in hold for 15 minutes, Do they think i'm just a free bird and loitering around? Please call me: [protected]
This is not at all fair, Always there will be one or the other issues while Placing and order