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Swiggy Complaints & Reviews

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Updated: Sep 13, 2025
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Swiggy reviews & complaints page 57

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M
mayankb
Jul 31, 2022
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I have taken the prime membership of swiggy by paying money in which they assure fast delivery service but most of the time they delivery very late and there help desk support have no answers over this issue, last 2 time i order food with order numbers[protected] on 31 july 2022, at 8:36 pm and the food is delivered by 9:50 approx which is supposed to be delivered by around 9:15 pm, thing happen to me on 29th july 2022, order number[protected], this order is also delayed . kindly help me out
Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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    Z
    Zeehanghanchi
    from Surat, Gujarat
    Jul 30, 2022
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    Address: Adajan d Mart

    Meri id kab chalu hogi or badh hone ki vajah Kiya hai muje bataye
    +1 photos
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      I
      iqrashahid
      Jul 30, 2022
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      Website: Swiggy

      I keep receiving emails from swiggy and just now received an order being delivered on my name . Please block that account . Someone is falsely using my email id. Please take appropriate action.
      +1 photos
      Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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        B
        Balasairoja
        from Visakhapatnam, Andhra Pradesh
        Jul 30, 2022
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        Address: Visakhapatnam

        My swiggy I'd 1939754
        My name SANAPALA Bala sai
        I want to change my city from kakinada to visakhapatnam
        I goto office on one month ago but not respond to transfer
        Please help to change my city
        I have so many money problems
        Please change my city thank you
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          S
          Shafaatullah
          Jul 29, 2022
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          Address: A49aroma park boral kolkata
          Website: www.swiggy.com

          Hello Swiggy,
          Since many days i am unable to go online and deliver orders in swiggy delivery partner app.I am unable to earn as it shows my id is deactivated.
          Please help to get my id activated and delivers orders for earning and i apologise for the inconvenience and please help me to resolve my problem.
          Thanks... I'd 587472
          Shafaatullah Ansari kolkata
          No response on swiggy please activate my account
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            K
            Krishna Mohan Kumar Roy
            from Bengaluru, Karnataka
            Jul 28, 2022
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            Address: Kormagala Banglore

            Sir please activate my ID.1544921
            Temporarily deactivate 🙏🙏
            Mobile. [protected]
            Name. Krishna Mohan Kumar Roy
            Please activate my ID 🙏 sir
            😥😥😥
            +1 photos
            My I'd also deactivated what I do sir
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              S
              from kanpur, Uttar Pradesh
              Jul 28, 2022
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              Respected sir/ma'am,
              I ordered few items from swiggy instamart, out of which an item, which was a pack of cigarrete was delivered completely damaged and wasted, but swiggy is not providing me a refund for their mistake of delivering a damaged item.
              Please help me
              Thank you
              Jul 28, 2022
              Updated by [email protected]
              Order id is- #[protected]
              registered contact number- [protected]

              Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                R
                Rahulchandra2
                Jul 27, 2022
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                Website: Swiggy.com

                Order I'd[protected]
                Date - 19th July 2022
                Name - jashika kumari
                Amount - Rs 471
                Location- Munger Bihar India

                I ordered cake on 19th July from 7th heaven through swiggy amount of rs 471. Ordered was failed and Amount was deducted from my account and refund was initiated as per their status but I didn't get my refund yet I contacted them many times but they only misguided me. I also contacted my bank they said problem is from swiggy
                . Swiggy also refunded amount of 12 rs on 25 July which are come immediately but this is not

                Please refund my money of rs 471 ASAP
                +1 photos
                Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                  B
                  Bhoomika345
                  from Bengaluru Pete, Karnataka
                  Jul 26, 2022
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                  I had placed an order for Mandarin box through Swiggy. The total bill was for ₹750 but it was deducted twice and the total money deducted was ₹1500 but order was not placed. I need the ₹1500 back.
                  Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                    K
                    kedar_nath
                    Jul 26, 2022
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                    Address: Bangalore

                    Hello My name is Shiva with contact no. [protected] and i want to cancel my Swiggy One Subscription as they have made false promises, coupons provided to non "Swiggy One" users is way more good than going with the subscription, i have tried my best to cancel it but they are not allowing me to cancel my subscription. I just request you to kindly cancel my subscription. I want my hard earned money to be returned and i will never trust Swiggy ever for providing good services.
                    Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                      S
                      Seeya k
                      Jul 26, 2022
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                      Hello,
                      Myself seeya swiggy customer, now feeling disappointed to say that I m swiggy customer.

                      Order ID :[protected]
                      Products ordered :- 1.Quality walls tub butterscotch 700ml
                      2.Quality walls venila tub 700ml
                      3. Quality walls strawberry 700ml.

                      Seeya k.
                      Bangalore.
                      Contact No. [protected].

                      We received seal broken ice cream tub after opening the top lid inside, the ice cream had scooped n used. Ice cream were spoilt, bad smell, foamy bubbles n spoilt.

                      We got images of the products as proof. And we keeping product coz swiggy help desk saying they can't replace the product they sent. What about our money paid we trusted swiggy...?

                      We raised the complaint in help, in swiggy app, in chat, but no solution we received..

                      They saying sorry next time this will not repeat again?????

                      What the help desk doing??? Why they can't do Replacement if not refund... ?

                      Take ur broken bad products and replace good products ..
                      for which we Paid our hard earned money...

                      In this covid we risk Our kids health.

                      How can swiggy be so careless sending used broken products that too they packaged the broke seal product ???
                      It's clear that, they intentionally did it...

                      They give offers for less price to send broken and used products...
                      Very disappointed.

                      We want Replacement if not Refund

                      Now we get it... why,
                      You guys give offers for ice creams because, to sell broken and spoilt products??

                      Hope here we get our money which we spent on product or do replacement. Let them take product n do Replacement. If not refund.

                      The swiggy supervisor assured to resolve and now saying sorry can't help n do replacement .

                      Then wat about our money we spent trusting swiggy...

                      We want replacement if not refund.

                      Even we complaint in swiggy store support but same reply ... they said sorry for trouble cause won't repeat in future... ?????

                      what to do with the spoilt products??? Eat it and die???? Give to children and get disease in this covid ?

                      Waiting for immediate response and resolution.

                      Thanking you,
                      Seeya k.

                      Order ID :[protected]
                      Seeya k.
                      Bangalore.
                      Contact No. [protected].
                      Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                        M
                        Moin mohiuddin
                        Jul 25, 2022
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                        Address: Begumpet

                        I am from hyderabad. My de id is temporarily blocked and I don't get swiggy connect form pls provide me the form so I can rejoin swiggy my de id[protected]
                        +1 photos
                        Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
                        Hey Moin, we understand your ID is blocked. Please help us with your city name, ID and your last working day, so we can assist you better.
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                          K
                          Kaushik00
                          from Rourkela, Odisha
                          Jul 25, 2022
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                          Address: Yummy tummy , sti road, rourkela, odisha

                          I have been complaining about the packaging charges levied by swiggy.. but they are not resolving it.. i have complained of it more than 5 times.. but their customer supprt is not responding on it.. i have not been given my refund of packaging charges. I am not a rich person to donate to swiggy.. i need a strict action against swiggy.
                          Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                            R
                            Ranjan Ari
                            Jul 24, 2022
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                            I am unable to login to swiggy application with my registered mobile number

                            Getting an error message as a mobile number has already been used in the last 6 months.
                            +1 photos
                            Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                              M
                              mithlesh shah
                              from Bengaluru, Karnataka
                              Jul 23, 2022
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                              I ordered a few items each time either the food item was totally different or only half of the order was complete. I requested them repeatedly but didn't get any resolution from Swiggy.

                              1st order: 9th July - Item: Veg Combo, but received only half order
                              amount: 219

                              2nd order: 13 July - Item: Omellete and Paratha but got idlis
                              amount: 267

                              3rd order: 23 July - Item: Double decker Paneer SW but received a normal sandwich.
                              amount: 404
                              +3 photos
                              Jul 23, 2022
                              Updated by mithlesh shah
                              Order Id1:[protected]
                              Order Id2:[protected]
                              Order Id3:[protected]
                              Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                                J
                                jamesbondzzseven
                                from Delhi, Delhi
                                Jul 23, 2022
                                Resolved
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                                Resolved

                                Address: Delhi

                                Rotten Chicken and Food Poisoning from 4.6 rated restaurant on Swiggy!
                                Details on Twitter --
                                https://mobile.twitter.com/JamesBondZZ7/status/[protected]
                                @Swiggy --- Where is my compensation? For the poison you fed me?
                                your CEO will definitely go to Jail since Ive taken up the matter with highest level of food safety authority.
                                Either pay up compensation or get ready for a bigger jail term. You pathetic criminals can call me to discuss the compensation. I couldn't sleep whole night due to loose motions and vomiting and headache after eating the poisonous food!!
                                DO NOT WASH YOUR HANDS OFF IM TELLING YOU. OTHERWISE I WILL ENSURE NOT ONLY YOUR CEO AND FOUNDER ARE JAILED, I WILL GET THE ENTIRE COMPANY CLOSED DOWN INCLUDING MEDIA COVERAGE OF POLICE RAIDS. DO NOT MESS UP WITH ME THE WRONG WAY. THATS A WARNING
                                +5 photos
                                Aug 26, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 24, 2022
                                Swiggy Customer Care's response
                                We see that you have encountered a higher frequency of issues and a specialist team will need to investigate this in more detail to ensure a more permanent fix is provided rather than just some instant gratification that has been done so far. Hence, we are routing this to our internal specialist team, please drop a mail to the "[protected]@swiggy.in", our specialist team with the details and images and our team will revert on the same within 10-12 hours.
                                Instant gratification you and your CEO will get in your back hole soon. I've raised complaint with top government ministries. Now spend the rest of your life in jail you pathetic criminals
                                Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                                  M
                                  madhur99
                                  Jul 23, 2022
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                                  Hi, yesterday I ordered with swiggy order number #[protected]
                                  The delivery person called me and said that he has reached the location but he was 1.5 km from the specified address. He refused to deliver even when I specified the 100% correct address. After 10 mins I received the message that your order has been cancelled and 100% cancellation fee was charged.
                                  First of all, I put in the correct address.

                                  Secondly, i never cancelled the order. Then why will I pay the full amount.

                                  Thirdly, I did not even received the order and delivery partner is the one who refused to come to correct address.

                                  This is very bad service. I want my money to refunded. I didn’t even order perishable items (ordered packed food) so you can either deliver me the order items or refund me the full amount.
                                  How can I pay for something which I have not received.
                                  I request you to look into this as soon as possible.
                                  Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                                    Vikram1988
                                    Jul 23, 2022
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                                    Hi this is Vikram kahar from Mumbai i have ordered ice cream for my family from swiggy instamart but as usual they are failed to delivered the item and given me chips banana and yogurt and when I spoke to customer care with fulhasan ther are not ready to give me replacement or refund and asking me to mail and call and do several things
                                    +4 photos
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                                      S
                                      Sagar tatadapuri
                                      Jul 22, 2022
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                                      Hii my self sagar
                                      Few minutes back I ordered a momo combo pack.they send yesterday food I think. food was worest smell and it's taste also worest. I contact swiggy coustomer service they also not responding properly...
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                                        Abdul3386
                                        Jul 22, 2022
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                                        Dear, I ordered with subjected ordered number and while delivery i asked on delay in hindi since I don't know kannada and delivery boy asked to speak in kannada whn I said I don't know kannada he started to behave rude and abuse language and trigging to fight. I have raised about this behave to Swiggy as there is no safety to public since swiggy is requiring un professional but there is no any feedback on this from them. I would like notify this un professional behaviour and swiggy should take necessary action here.

                                        Regards,
                                        Abdul Kareem.
                                        +91 [protected]
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