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Swiggy Complaints & Reviews

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Updated: Apr 9, 2026
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Swiggy reviews & complaints page 57

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A
Anamika1999
Aug 26, 2022
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An order of amount INR 1105/-, has been debited twice. Order transaction ID:[protected]; Payment UPI Transaction ID:[protected].
The same has happened on 18th of August, and when I spoke to the customer care guy he mentioned that the amount has only been debited once and other transaction will be refunded. However it's been 8 working days. I haven't received my money back.
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    V
    Vivek-og
    from TINSUKIA, Assam
    Aug 26, 2022
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    I'm vivek sah from Tinsukia, I'm dilevery partner of swiggy tinsukia (assam) my DE[protected] got deactivated.on 24-8-22, please resolve the issue.
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      A
      Ajey Hegde
      Aug 26, 2022
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      My weekly payout is not received from swiggy.

      Address: Marathahalli

      I did my duty from last week 17th to 23rd (Aug 2022) but i didn't received my payout yet. Today is 26th aug.
      Please issue my salary/payout.
      My DE ID is 2134323 please check and solve my problm....
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      A
      Andy sahu
      from Kanpur, Uttar Pradesh
      Aug 26, 2022
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      Address: 422 Faithful ganj cantt kanpur

      DE ID 1754495
      MOBILE NO [protected]
      NAME ANUJ SAHU
      Sir meri I'd 10 mahine se band he mujhe kaam krne ke liye apni I'd active karana he aap request he sir meri I'd active kr dijiye

      team swiggy .
      Aug 26, 2022
      Updated by Andy sahu
      Sir meri ghar ki halat bhut kharab he is liye mai jald se jald join krna chahta hoon plz hamari I'd active kr dijiye
      DE ID 1754495
      MOBILE NO [protected]
      NAME ANUJ SAHU
      Aug 30, 2022
      Updated by Andy sahu
      Sir meri I'd abhi tak on nhi ki gai he plz Sir meri I'd active kara DIJIYE
      DE ID 1754495
      MOBILE NO [protected]
      NAME ANUJ SAHU

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        A
        Abhijith Venuthurla
        Aug 25, 2022
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        Swiggy has charged me 400 rupees for cancelation fees l, they didnt bother to contact me about my food which never arrived, yet they have still debited my account with the same.
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          C
          chakri sarvani
          from Hyderabad, Telangana
          Aug 25, 2022
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          I ordered breakfast at 7:38am today, but the delivery was after 1hour . As I saw the delivery person tracking, he crossed my address and went far away, even I kept asking with the customer care people alot, the delivery was so late and we received the breakfast which is very cold at that time, this was not the 1st time happened to us. It's 3rd time happening with the negligence of swiggy
          Aug 29, 2022
          Updated by chakri sarvani
          No update till now
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            M
            manasap1020
            from Guwahati, Assam
            Aug 25, 2022
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            Address: Caffe coffee day, sarania hills, guwahati
            Website: Swiggy app

            I recently placed an order for death by chocolate sundae from caffe coffee day sarania hills branch guwahati. The food provided was very stale. The cake was hard and taste was bad. When I reached out to swiggy customer service, they offered rupees 58 refund instead of full refund of 292 rupees. The customer service provider said that they can't do anything further. This kind of poor service for delivering bad food that is against health regulations is abominable. Please take urgent action against the CCD branch and swiggy
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              A
              Aktar Ahmed Laskar
              from Hyderabad, Telangana
              Aug 25, 2022
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              Address: Gachibowlia Kondapur

              Dear sir madam please unblock my swigan ID No 133811
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                G
                GauravBhagwani
                from Lucknow, Uttar Pradesh
                Aug 25, 2022
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                Date of Incident - Tuesday, August 23, 2022 6:06 PM

                Description - I ordered from Swiggy (Order#[protected] From Danbro(Aashiana, Lucknow UP). They had delivered me 1 Item (Chilly Panner Patty) less as per my Order and when asked for refund, they refused. Even the restaurant refused.
                Please help
                Swiggy Representative I interacted with - Anshak (Superior), and Harshita(Advisor)

                Restaurant Representative Interacted with - Mr Satveer Singh (Manager)

                Desirable resolution - Please help me getting my refund and the unprofessional behavior shown by both Swiggy and Restaurant
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                  R
                  Rakesh Vanthadpula
                  Aug 25, 2022
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                  I have ordered 3 shawarma's from my friends phone and they delivered it finely without any issue. Then we taken and ate .On the next day everyone got sicked . we went to the hospital. After all the tests they said to us is you got stomach infection due to that food. I have hospital bills and reports. And my friends are admitted in the hospital .

                  Who will take responsibility for this? Who will pay for it? We need justice. Otherwise I will raise a complaint against swiggy
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                    A
                    Atifa Aman
                    from GUWAHATI, Assam
                    Aug 25, 2022
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                    Address: LACHIT NAGAR JAME MASJID, House no.21

                    I ordered two plates of panner makhani biryani from YES BIRYANI but only received one plate. There was also one packet of raita and one gulab jamun wherein there should be two of them both. Items were missing! I contacted the customer service for refunding my money or send me any other form of compensation but they were hesitant about it and said that this won't happen from the next time.
                    After all this happened, do you really think I am going to trust swiggy again? This is unacceptable from such a prestigious online food company. I literally paid a huge amount. Please kindly help me with this issue. I beg you to help me get what I deserve.
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                      H
                      Harsha Batra
                      Aug 24, 2022
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                      Order not deliverd

                      Unethical support staff
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                        S
                        Sourav950106
                        from Ranaghat, West Bengal
                        Aug 24, 2022
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                        Address: Ranaghat

                        My name is SOURAV MUKHERJEE
                        My DE ID is 1967399
                        My id is temporarily deactivate.
                        Please activate my id
                        Aug 24, 2022
                        Updated by Sourav950106
                        I am a son of very poor family. I need work very much
                        Aug 24, 2022
                        Updated by Sourav950106
                        Id is deactivate, please sir active id

                        Aug 27, 2022
                        Updated by Sourav950106
                        Its id is blaklist, please convert to whitelist
                        Aug 27, 2022
                        Updated by Sourav950106
                        আমি খুব গরীব মানুষ আমাকে আমার কাজ ফিরিয়ে দিন।আমি ভুল করে ফেলেছি
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                          D
                          Devi Ragini
                          from Delhi, Delhi
                          Aug 24, 2022
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                          Resolved

                          Address: Swiggy
                          Website: Swiggy

                          Respected Sir/Madam

                          My name is Ragani Devi my friend send refer message to join swiggy .I uploaded all docs and I go the office vasundhra Ghaziabad the office stafe say that he will not registered my I'd because I'm woman ( woman not work in delivery go to home do not come office )
                          Kindly tell the team of swiggy R you company woman are not work as the delivery Partner.

                          Thanks
                          Regard

                          Ragini Devi
                          Aug 24, 2022
                          Complaint marked as Resolved 
                          Respected Sir/Madam, My friend is reffer me to join swiggy as delivery partner. I fill the form and submit the documents .I got the message to go the swiggy office vasundhra Ghaziabad and activate you I'd & amount. I go to office to submit the amount & show my documents but the office are sit in swiggy office vasundhra Ghaziabad he said that woman not work as the delivery partner you home &work you home do not come again in office we donot activate you I'd in swiggy company the woman not work . Kindly help
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                            N
                            Naseefvkd
                            Aug 24, 2022
                            Resolved
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                            Resolved

                            I ordered the food at 10:59 PM. Every thing was smooth till the delivery agent suddenly stopped the vehicle and reported a bike issue. And it showed they will assign the order to another delivery agent. The delivery agent had a call to me and I told I can wait even for an hour too but I need my food to be delivered. But suddenly after the call, the order got cancelled without my consent. How do we know the delivery agent just simply reported a bike issue for the food, I am unaware of it. Even I tried to call him back but he didn't responded. I tried to contact the customer service too but they also couldn't resolve my issue. Even they could have assigned my order to another delivery agent or even have a call to me so that I can pick the order.

                            Now it's 12:30 and there is no option for me to order another food as all restaurants are closed now. I want to starve till the morning. Is there no value for my time and money...?
                            Oct 3, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 25, 2022
                            Swiggy Customer Care's response
                            Hello Naseef, we understand your disappointment regarding the ordeal faced followed by the lack of support from the team. Said that we have highlighted your concern to the relevant team. They will reach out to you via call on your registered number to have this issue addressed. Please bear with us!
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                              M
                              Manav goyal1
                              Aug 23, 2022
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                              Hello, one day on opening my swiggy app my account was inaccessible without any warning or notice and no response from the team as well
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                                K
                                KOUSHIK ARJUN
                                Aug 23, 2022
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                                Address: 41, 5th Cross Samrudhi layout, Hormavu Bangalore-560043

                                I saw the add as buy 2 get 1 free. But I received only 2 burger, When I called the Swiggy support they are like it is like that only, Please collect the delivery, If you cancel you will be in blacklist, I'm paying and i'm having, I called the restaurant, They act so weird not speaking properly, They just put my call in hold for 15 minutes, Do they think i'm just a free bird and loitering around? Please call me: [protected]
                                This is not at all fair, Always there will be one or the other issues while Placing and order
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                                  A
                                  An871
                                  Aug 23, 2022
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                                  Hello swiggy
                                  I'm swiggy delivery partner my name is ANKUL Kumar
                                  My DE I'd [1930934]
                                  My problem, my account is temporarily deactivate without any reason then I need swiggy help and swiggy support saying was wrong objection you are Stricker this is wrong objection so please help me 🙏🏻 please resolve my issue.
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                                    L
                                    Lk Gaming
                                    Aug 22, 2022
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                                    Address: Ludhiana Punjab

                                    Sir Hamare swiggy Office Ludhiana Ke Manager Parash Sir Ne Apna Personal Issues nikalne Ke Liye Meri I'd Band Kr Diya Jisme Unhone Hamari Personal Group Se Massage Me Se Strike ki Krne Ki Photo Nikala Or Apna Personal Issues Nikalte Hue Meri I'd Band Krwa Di Jabki Humne Esa Kuch Nhi Kia

                                    Sir Meri I'd No. 1896624 Hai
                                    Or Mobile no. [protected] hai
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                                      A
                                      anuj2k2
                                      from Mau, Uttar Pradesh
                                      Aug 22, 2022
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                                      I recently purchased swiggy one membership worth 999 and had around 750rs as swiggy money.

                                      I opened the app and now it shows account deactivated. Why? I contacted customer suppirt via gmail, they didn't clarified.

                                      Moreover, they don't have a customer care number. Please help!
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