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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
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Swiggy reviews & complaints page 57

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S
Samson70
Aug 2, 2022
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Address: Gudivada

Got delivery delayed but
No problem with it
Having a big fly in Manchuria
Got me extreme anger
I'm gonna share this on Twitter
Give my money back
+2 photos
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    imansi
    Aug 2, 2022
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    Login issues

    I'm unable to login into swiggy account with my number. It is again and again showing too many attempts to login on this device....
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    Praviny
    Aug 1, 2022
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    Address: Sarjapur Main Road, Koramangala 1st Block, Bangalore - 560034 (Near Sony World Signal & GKP Optical)

    I have ordered cake today. It was to be used for celebration in half an hour. We received the delivery and swiggy delivery guy left. Once I opened the box I could see it was damaged and not in shape. We could not use that cake for celebration. After calling delivery guy of swiggy he said it's not his fault. When I raised complaint in swiggy app they asked me to give negative feedback to restaurant and nothing else. They said sorry that's it. Even if this is swiggy delivery guys mistake they are asking me to give negative feedback to restaurant/ shop. The way they were talking is insulting, wasting of time and we're not taking responsibility.
    Even after providing images and video they are asking to send email with details where in email they respond sorry for the inconveniences. They have wasted my time and harrassed with their process. I want to raise this complaint to get the refund. They should pay 10 times the amount to feel the pain caused.
    Aug 01, 2022
    Updated by Praviny
    These are the images related to complaint

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      Maxkamal
      Aug 1, 2022
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      Order not delivered after ~2 hours of wait

      Address: India
      Website: Swiggy India

      I placed an order from Hotel Razzakiya via Swiggy on Saturday night, however the order wasn't delivered inspite of patiently waiting for 2 hours. I was promised a full refund and also Rs.200 as Swiggy money. However, the agent lied to me to calm me down and Swiggy hasn't lived up to the promise. They have made me chat with them multiple times frustrating the hell out of me. No one... absolutely no one in Swiggy customer serive team is competent...
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      C
      Christina Thomas
      Aug 1, 2022
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      Resolved

      Address: Instamart, Shop No3. Ground Floor, Tricity Promenade, Plot No.2

      My order number is: #[protected]

      On July 30th around 7:10 pm i had made an order of some items from The swiggy instamart, that totaled to Rs. 1263/-.
      One of the items in this order was 'The Brooklyn creamery sea salt caramel' which costed me around Rs. 314/-.

      Upon the receiving this item it was noticed that the seal was already broken and the contents within were half empty. This app doesn't even have the option to make a complain.

      I want an an exchange of the item at the earliest or refund the money to my account. Please send the exchanged item BEFORE WEDNESDAY (3rd Aug 2022) since i wont be home after that.
      +4 photos
      Sep 6, 2022
      Complaint marked as Resolved 
      Aug 02, 2022
      Updated by Christina Thomas
      I Have been waiting for days. There is no way to contact this Swiggy and there is no response from the company how can we trust you with any future purchases?

      Please provide a reply to when you will resolve my issue/ complaint
      Verified Support
      Aug 05, 2022
      Swiggy Customer Care's response
      Hey Christina, we see that our team has reached out to you on your registered email on 4 Aug 2022, 07:21 pm. Moreover, our team offered you a full refund. Kindly reply to the same email thread for further assistance. In any case of any issues kindly reach out to us using the help option on the app, we will be more than happy to assist you.
      Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
      By when can i get a resolution to this complaint of mine?
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        B
        Bablesh ji
        from Kota, Uttar Pradesh
        Aug 1, 2022
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        Address: Kunhadi Kota
        Website: [email protected]

        Mujhe shift change krani h ft1 shift karwana hai
        Kai bar form bhr diya pr shift change nhi ho rhi meri de I'd no 1842575 he
        Mobile number [protected] h
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          mayankb
          Jul 31, 2022
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          I have taken the prime membership of swiggy by paying money in which they assure fast delivery service but most of the time they delivery very late and there help desk support have no answers over this issue, last 2 time i order food with order numbers[protected] on 31 july 2022, at 8:36 pm and the food is delivered by 9:50 approx which is supposed to be delivered by around 9:15 pm, thing happen to me on 29th july 2022, order number[protected], this order is also delayed . kindly help me out
          Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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            Z
            Zeehanghanchi
            from Surat, Gujarat
            Jul 30, 2022
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            Address: Adajan d Mart

            Meri id kab chalu hogi or badh hone ki vajah Kiya hai muje bataye
            +1 photos
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              I
              iqrashahid
              Jul 30, 2022
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              Website: Swiggy

              I keep receiving emails from swiggy and just now received an order being delivered on my name . Please block that account . Someone is falsely using my email id. Please take appropriate action.
              +1 photos
              Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                B
                Balasairoja
                from Visakhapatnam, Andhra Pradesh
                Jul 30, 2022
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                Address: Visakhapatnam

                My swiggy I'd 1939754
                My name SANAPALA Bala sai
                I want to change my city from kakinada to visakhapatnam
                I goto office on one month ago but not respond to transfer
                Please help to change my city
                I have so many money problems
                Please change my city thank you
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                  S
                  Shafaatullah
                  Jul 29, 2022
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                  Address: A49aroma park boral kolkata
                  Website: www.swiggy.com

                  Hello Swiggy,
                  Since many days i am unable to go online and deliver orders in swiggy delivery partner app.I am unable to earn as it shows my id is deactivated.
                  Please help to get my id activated and delivers orders for earning and i apologise for the inconvenience and please help me to resolve my problem.
                  Thanks... I'd 587472
                  Shafaatullah Ansari kolkata
                  No response on swiggy please activate my account
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                    K
                    Krishna Mohan Kumar Roy
                    from Bengaluru, Karnataka
                    Jul 28, 2022
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                    Address: Kormagala Banglore

                    Sir please activate my ID.1544921
                    Temporarily deactivate 🙏🙏
                    Mobile. [protected]
                    Name. Krishna Mohan Kumar Roy
                    Please activate my ID 🙏 sir
                    😥😥😥
                    +1 photos
                    My I'd also deactivated what I do sir
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                      S
                      from kanpur, Uttar Pradesh
                      Jul 28, 2022
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                      Respected sir/ma'am,
                      I ordered few items from swiggy instamart, out of which an item, which was a pack of cigarrete was delivered completely damaged and wasted, but swiggy is not providing me a refund for their mistake of delivering a damaged item.
                      Please help me
                      Thank you
                      Jul 28, 2022
                      Updated by [email protected]
                      Order id is- #[protected]
                      registered contact number- [protected]

                      Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                        R
                        Rahulchandra2
                        Jul 27, 2022
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                        Website: Swiggy.com

                        Order I'd[protected]
                        Date - 19th July 2022
                        Name - jashika kumari
                        Amount - Rs 471
                        Location- Munger Bihar India

                        I ordered cake on 19th July from 7th heaven through swiggy amount of rs 471. Ordered was failed and Amount was deducted from my account and refund was initiated as per their status but I didn't get my refund yet I contacted them many times but they only misguided me. I also contacted my bank they said problem is from swiggy
                        . Swiggy also refunded amount of 12 rs on 25 July which are come immediately but this is not

                        Please refund my money of rs 471 ASAP
                        +1 photos
                        Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                          Bhoomika345
                          from Bengaluru Pete, Karnataka
                          Jul 26, 2022
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                          I had placed an order for Mandarin box through Swiggy. The total bill was for ₹750 but it was deducted twice and the total money deducted was ₹1500 but order was not placed. I need the ₹1500 back.
                          Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                            K
                            kedar_nath
                            Jul 26, 2022
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                            Address: Bangalore

                            Hello My name is Shiva with contact no. [protected] and i want to cancel my Swiggy One Subscription as they have made false promises, coupons provided to non "Swiggy One" users is way more good than going with the subscription, i have tried my best to cancel it but they are not allowing me to cancel my subscription. I just request you to kindly cancel my subscription. I want my hard earned money to be returned and i will never trust Swiggy ever for providing good services.
                            Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                              S
                              Seeya k
                              Jul 26, 2022
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                              Hello,
                              Myself seeya swiggy customer, now feeling disappointed to say that I m swiggy customer.

                              Order ID :[protected]
                              Products ordered :- 1.Quality walls tub butterscotch 700ml
                              2.Quality walls venila tub 700ml
                              3. Quality walls strawberry 700ml.

                              Seeya k.
                              Bangalore.
                              Contact No. [protected].

                              We received seal broken ice cream tub after opening the top lid inside, the ice cream had scooped n used. Ice cream were spoilt, bad smell, foamy bubbles n spoilt.

                              We got images of the products as proof. And we keeping product coz swiggy help desk saying they can't replace the product they sent. What about our money paid we trusted swiggy...?

                              We raised the complaint in help, in swiggy app, in chat, but no solution we received..

                              They saying sorry next time this will not repeat again?????

                              What the help desk doing??? Why they can't do Replacement if not refund... ?

                              Take ur broken bad products and replace good products ..
                              for which we Paid our hard earned money...

                              In this covid we risk Our kids health.

                              How can swiggy be so careless sending used broken products that too they packaged the broke seal product ???
                              It's clear that, they intentionally did it...

                              They give offers for less price to send broken and used products...
                              Very disappointed.

                              We want Replacement if not Refund

                              Now we get it... why,
                              You guys give offers for ice creams because, to sell broken and spoilt products??

                              Hope here we get our money which we spent on product or do replacement. Let them take product n do Replacement. If not refund.

                              The swiggy supervisor assured to resolve and now saying sorry can't help n do replacement .

                              Then wat about our money we spent trusting swiggy...

                              We want replacement if not refund.

                              Even we complaint in swiggy store support but same reply ... they said sorry for trouble cause won't repeat in future... ?????

                              what to do with the spoilt products??? Eat it and die???? Give to children and get disease in this covid ?

                              Waiting for immediate response and resolution.

                              Thanking you,
                              Seeya k.

                              Order ID :[protected]
                              Seeya k.
                              Bangalore.
                              Contact No. [protected].
                              Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                                M
                                Moin mohiuddin
                                Jul 25, 2022
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                                Address: Begumpet

                                I am from hyderabad. My de id is temporarily blocked and I don't get swiggy connect form pls provide me the form so I can rejoin swiggy my de id[protected]
                                +1 photos
                                Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
                                Hey Moin, we understand your ID is blocked. Please help us with your city name, ID and your last working day, so we can assist you better.
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                                  Kaushik00
                                  from Rourkela, Odisha
                                  Jul 25, 2022
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                                  Address: Yummy tummy , sti road, rourkela, odisha

                                  I have been complaining about the packaging charges levied by swiggy.. but they are not resolving it.. i have complained of it more than 5 times.. but their customer supprt is not responding on it.. i have not been given my refund of packaging charges. I am not a rich person to donate to swiggy.. i need a strict action against swiggy.
                                  Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                                    Ranjan Ari
                                    Jul 24, 2022
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                                    I am unable to login to swiggy application with my registered mobile number

                                    Getting an error message as a mobile number has already been used in the last 6 months.
                                    +1 photos
                                    Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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