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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 52

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S
Surya Sudhakar
Aug 5, 2022
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To remove the mail ID

Address:Karavali College of Nursing science Manglore NH66

Some other person is using my email id and I want you to change it for me...
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Kakashi09
Aug 4, 2022
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Login issue please solve

I couldn't find swiggy customer care so I had to mail it here.
I am an usual swiggy user but I recently changed my mobile, and now I am not able to log in.
When I go to log in page and put my phone number there which I was already using, it goes to another page which asks for email and name and after I put that, I get an error message saying my number is already registered.
I know my number is already registered then...
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D
Dewan1
from Noida, Uttar Pradesh
Aug 4, 2022
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Product delivered without brand label

Website:www.swiggy.com

I had ordered Fortune Sunlite Refined Sunflower oil 5 litre jar priced Rs. 1092/- on 02 August 2022 from Swiggy Instamart.

The product was delivered with a missing main front label ( photo attached ) making me wonder if it is fake!! I refuse to use a product which could possibly jeopardise my family’s health!

At the time of delivery itself I refused to accept the product but was clearly told by the delivery...
+3 photos
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R
Ramshiromani Dubey
Aug 4, 2022
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Received wrong item

Address:Mumbai

I have order 8 kg patato. But I have received tomato. 4 days is already gone. I have done mail everytime but everytime swiggy team didn't reply and harassment of my mind. And the bad service type. And In my last order of swiggy i have received waste food till now we didn't get any resolution of this also.

My order id is :[protected]...
+1 photos
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P
p2001
from Mumbai, Maharashtra
Aug 3, 2022
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Reactivation of Account on Swiggy app

Hello, we are the team of Eat Pray Love from Charni Road. We have been attempting to reactivate our account on the Swiggy app but have been unsuccessful. Please assist us as we have been attempting to communicate with your team for quite some time.

ID - 64587...
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Address:Noida

I had ordered 2 chicken burger, fries and cheese coins from swiggy on 1st august. Delivery guy came and only deliver 2 chicken burger. I quickly uploaded photos and inform swiggy customer care. Instead of fixing the issue or providing me the whole items they said it will take 6-8 hours to check this and noone gotten me back. I got them back next day and asked them to refund the amount worth 245+ Taxes only for the missing items not for the...
+5 photos
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I placed the order from Swiggy and it was 44 minutes the delivery guy never picked my spoke to 5 people till now i suffer from High Blood Pressure and had guests at home as it is a festival and we are sleeping on an empty stomach. 1st they apologized and said ill compensate with a 100rs coupon i said ok then they come back and say it will take almost another 45 minutes to give the delivery hence asked to cancel to place a new order. The agent...
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S
Samson70
Aug 2, 2022
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2cm House fly in the food. Worst quality food

Address:Gudivada

Got delivery delayed but
No problem with it
Having a big fly in Manchuria
Got me extreme anger
I'm gonna share this on Twitter
Give my money back...
+2 photos
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I
imansi
Aug 2, 2022
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Login issues

I'm unable to login into swiggy account with my number. It is again and again showing too many attempts to login on this device....
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P
Praviny
Aug 1, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Swiggy is not refunding amount for damaged delivery and harrassing customer

Address:Sarjapur Main Road, Koramangala 1st Block, Bangalore - 560034 (Near Sony World Signal & GKP Optical)

I have ordered cake today. It was to be used for celebration in half an hour. We received the delivery and swiggy delivery guy left. Once I opened the box I could see it was damaged and not in shape. We could not use that cake for celebration. After calling delivery guy of swiggy he said it's not his fault. When I raised complaint in swiggy app they asked me to give negative feedback to restaurant and nothing else. They said sorry that's...
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M
Maxkamal
Aug 1, 2022
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Order not delivered after ~2 hours of wait

Address:India
Website:Swiggy India

I placed an order from Hotel Razzakiya via Swiggy on Saturday night, however the order wasn't delivered inspite of patiently waiting for 2 hours. I was promised a full refund and also Rs.200 as Swiggy money. However, the agent lied to me to calm me down and Swiggy hasn't lived up to the promise. They have made me chat with them multiple times frustrating the hell out of me. No one... absolutely no one in Swiggy customer serive team is competent...
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Christina Thomas
Aug 1, 2022
Aug 5, 2022
This thread was updated on Aug 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ice cream box seal was already broken and the content was half empty

Address:Instamart, Shop No3. Ground Floor, Tricity Promenade, Plot No.2

My order number is: #[protected]

On July 30th around 7:10 pm i had made an order of some items from The swiggy instamart, that totaled to Rs. 1263/-.
One of the items in this order was 'The Brooklyn creamery sea salt caramel' which costed me around Rs. 314/-.

Upon the receiving this item it was noticed that the seal was already broken and the contents within were half empty. This app doesn't even have...
+4 photos
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B
Bablesh ji
from Kota, Uttar Pradesh
Aug 1, 2022
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Shift change karna hai

Address:Kunhadi Kota
Website:[email protected]

Mujhe shift change krani h ft1 shift karwana hai
Kai bar form bhr diya pr shift change nhi ho rhi meri de I'd no 1842575 he
Mobile number [protected] h...
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M
mayankb
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Poor and pathetic service

I have taken the prime membership of swiggy by paying money in which they assure fast delivery service but most of the time they delivery very late and there help desk support have no answers over this issue, last 2 time i order food with order numbers[protected] on 31 july 2022, at 8:36 pm and the food is delivered by 9:50 approx which is supposed to be delivered by around 9:15 pm, thing happen to me on 29th july 2022, order number[protected],...
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Z
Zeehanghanchi
from Surat, Gujarat
Jul 30, 2022
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My id 2047796 deactivate to my id Activate

Address:Adajan d Mart

Meri id kab chalu hogi or badh hone ki vajah Kiya hai muje bataye...
+1 photos
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I
iqrashahid
Jul 30, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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My email id is being falsely used

Website:Swiggy

I keep receiving emails from swiggy and just now received an order being delivered on my name . Please block that account . Someone is falsely using my email id. Please take appropriate action....
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B
Balasairoja
from Visakhapatnam, Andhra Pradesh
Jul 30, 2022
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I want to change my city from kakinada to visakhapatnam

Address:Visakhapatnam

My swiggy I'd 1939754
My name SANAPALA Bala sai
I want to change my city from kakinada to visakhapatnam
I goto office on one month ago but not respond to transfer
Please help to change my city
I have so many money problems
Please change my city thank you...
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S
Shafaatullah
Jul 29, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
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Block ID

Address:A49aroma park boral kolkata
Website:www.swiggy.com

Hello Swiggy,
Since many days i am unable to go online and deliver orders in swiggy delivery partner app.I am unable to earn as it shows my id is deactivated.
Please help to get my id activated and delivers orders for earning and i apologise for the inconvenience and please help me to resolve my problem.
Thanks... I'd 587472
Shafaatullah Ansari kolkata...
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K
Krishna Mohan Kumar Roy
from Bengaluru, Karnataka
Jul 28, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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My ID temporarily deactivate ID 1544921

Address:Kormagala Banglore

Sir please activate my ID.1544921
Temporarily deactivate 🙏🙏
Mobile. [protected]
Name. Krishna Mohan Kumar Roy
Please activate my ID 🙏 sir
😥😥😥...
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S
from kanpur, Uttar Pradesh
Jul 28, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Damaged items delivered

Respected sir/ma'am,
I ordered few items from swiggy instamart, out of which an item, which was a pack of cigarrete was delivered completely damaged and wasted, but swiggy is not providing me a refund for their mistake of delivering a damaged item.
Please help me
Thank you...
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