Swiggy Complaints & Reviews

Order ID[protected] items not provided and refund also not provided by swiggy.

I ordered fish recently from Swiggy. And the fish delivered was so bad. It was completely spoiled and stinky. We know how dangerous stale meet could be. Raised concern to Swiggy customer care. They are giving me 70 rs refund. Expected them to take proper action against the vendor and provide full refund. Complete cheating by Swiggy. I was a regular customer of Swiggy and today they lost one.

I'm not satisfied with my ID deactivation, whenever an order gets cancelled your company blocked or deactivate my ID this not fare. And after this they give a reason that I'm using multiple persons for login. Please resolve it contact me or do something good for me. DE ID 1670141 Namaste !

I hav taken swiggy membership but seems swiggy fooling customer by charging overpricing menus n unnesassary packing charges which is not levied wen u order directly from hotel.
It's swiggy charging almost 35% over priced menus to customer .
See d vast difference in menu of bon bon bakers (aliganj) i hav just placed order

I was order food from dada ki rasoi in gole ke mandir at 8:30 pm on 11/07/2022 but it is served unhygienic and unfry food very bad smell this is not acceptable
order id[protected]
amount-134

I unable to start duty more than two weeks, kindly help me to resolve this issue.
My DE I'd 1803199

I ordered food items through Swiggy. Four items were ordered, but I received only two of them. Bill value was 380 and in that (230 + Tax) worth items were not delivered. When I raised a complaint through chat they said they will give coupon worth Rs. 36 which can be used for next 30 days (or will expire). When I escalated they made me wait for around 20 minutes and then another person started chatting. He explained that their protocol does not allow refund so he will give coupon worth 181 which has to be used within 30 days (subject to certain conditions - you cannot use it for certain orders and so on) - why the hell they took my money and converted it into a coupon and dictating their own terms and conditions?

I have order nestle cerelac from swiggy. The MRP on the part is 215 and swiggy billed amount is 223.
Swiggy order id - #[protected]

I tried to order few items in swiggy on 10/07/22 from a local restaurant in my area (AIROLI, NAVIMUMBAI). selected the items and added them to cart. the total payable amount ( including tax and they have added a delivery fee also to it ) is Rs 431/-
Out of curiosity and some recent news that i saw online i just called and checked with the restaurant directly.
and to my shock there is a big difference not only in the food price but they deliver it free of cost.
Why is this double pricing.
Same item same restaurant, but two different price.

MY father death problem I am go to Rajsthan so please request you my id swiggy activate me I am come to Ahmedabad today so please hepl

I had ordered 500gms of chicken mince keema for 165/- But I received 500gms of liver kaleji. What is this kind of service? Please refund me or take any serious action.

Order I'd[protected] email [protected]@gmail.com have all the recording of the costumer care please provide me my full refund

Placed a swiggy instamart order on 4th July. It was scheduled order. I had to cancel the order so i contacted customer care and the agent at that time told me that the refund for whole amount (338) has been successfully initiated. Today (7th July) i contacted customer care again to get an update on refund but now i'm being told i have been charged 100% cancellation charge. I contacted two separate agents and both said that they don't have any info on the refund and cannot initiate it. Both said the same thing, word to word.
When the order was cancelled, the items in the order weren't even out for delivery. I cancelled the order about 1.5 hours after placing it and the delivery wasn't even supposed to be done for another hour or two.

Swiggy is no1 fraud app. They take money for food and deleviers stale food. And after complaining for the same they say write email and we will get back to you within 10 hours after 10 hours they reply we will pass feedback to resturant
It's totally waste of money I have tried so many times to talk to them but they always say we will pass feedback
Please help me in proper way it's very frustrating

My swiggy de I'd 1850874 has temporarily deactivated please activate my id

Swiggy is not paying my money to me of security deposit and reffern bonus because they put my id in blacklist (swiggy delivery partner)

Order I'd #[protected]
Complaint Missing Items
Company: Not Providing Refund

Last night I've placed an order on swiggy instamart amounting rs 1144. Delivery time slot was between 8-9pm. I've received my order around after 8:30pm where delivery boy behaved to me very rudely first.

As soon as I've opened my order with the help of knife because they tied every packet to plastic strap in white colour.

After opening it, i found my order is in incomplete state. So i straight away talked to their customer care via chat.

Firstly they requested me to wait for 6 hours, now when I've checked the email before 9 am today,

I was completely shocked that they rejected my claim without any reason.

Why would I waste my time with such company if if gets every order without any hassle?

It's company fault actually. And swiggy is not refunding my money now even after writing so many times to them. All i know my concern is getting unheard completely by swiggy which is not acceptable at all.

All they are being blaming in this case that I've lying to them, how could I know about my order whether it was full or some missing items issue before opening their carry bags which was tied up so tightly for that one have to take the knife to cut.

I would like to you take an action against swiggy instamart against missing items and not refunding my money.

Im hoping to get my refund for both the missing items which they don't sent to me.

Regards,
Deepak
[protected]

Restaurant Krazzy for Waffle. I ordered 3 Red velvet waffles for 350 rs in total. I was tracking the delivery boy and saw he wasn't moving for more than 30 minutes. 1 hour passed but nobody came. After that it was showing delivered. Tried calling delivery boy several times but call didn't connect.
Customer service of swiggy is the worst of any Indian business. They are faking trying to connect delivery boy. Taking their time and eventually saying nothing can be done because there are no options from their end. So who will solve the problem if food is not delivered??? They are always saying to send mail. They always reply to mails like this, as per our terms and conditions your request is found ineligible.
Total cheats. Cheated me. My 350 rs is gone and I'm not ordering anything from swiggy anymore.

The whole idea of instamart is fast delivery.

My order number[protected] today while placing an order had a delivery time of 15-20 minutes. However the order was delivered after 2 hours. On app the delivery time came down to 1 minute and stayed like that for a long time. In other words no one bothered to check the status of the order.
I tried contacting with customer care and the response was ‘not to worry as my order will reach me’. There are no proactive actions and zero accountability from the company.
Adding it is not about worrying about anything but about how a customer gets hassled because a service provider cannot stay on its promises.

My order number is #[protected] i ordered pizza and red velvet on July 5th 2022 but when delevry partner arrived they didn't provide me red velvet just pizza and when i asked for it he rant that lf i go back they will sent me back here to delevr it to you for which i won't get extra moeny or my petrol money it will by loss etc nd i wlm not coming again u complaint to app they will handle the matter when i used help option swiggy didn't responded Great as i only asked for refund for the item i didn't recieve nd they want me to undergo for mail routine nd wait for 12freaking hour to get my money back i kept doing it for an hour almost ol they did was apologize but didn't refund my money