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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints page 60

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J
Janani Gunashekaran
Jun 8, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Meat delivery cheating

I ordered 1kg Catla fish from Tender Cuts Kolathur store at Swiggy (Order number[protected]. But I received only 490g of fish. I have attached images of the package I received.

Also the fish was bitter in taste. I’m so disappointed. You are cheating your valuable customer for ₹255.

There is no proper response from Swiggy Support....
+2 photos
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C
cap7ainskull
Jun 8, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
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Wrong order delivered and cold food

So i had ordered the items shown in the images, but sadly one of the item the choco pie was not correct and was some cheese and spinach pie, as well as another chicken pie . Both pies were spilled and terrible looking as well as inedible. I had also ordered a pizza which came cold in Mumbai heat. I have ordered from this restaurant before and always had 0 problems swiggy is doing a horrendous job in the quality assurance...
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I ordered from swiggy, at around 7:30 and my money was deducted from my account twice but my order was not placed.It was for Rs 670 and now my account is debited by rs 1340.I want my money back in my account...
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M
Mahendrakumar315
from Ghaziabad, Uttar Pradesh
Jun 7, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
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Incorrect order/wrong order

I had placed order for 1 kg sweet(kaju katri) and recived different sweet(kalakand). I mailed as well as called Swiggy for order replacement. They denied for same and mentioned that they will share feedback with the restaurant....
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S
sakthi sankar
Jun 6, 2022
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ID Reactivation purpose

Address:Tnagar

I had joined swiggy last year, due to an I'll health, I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1524896 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...
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C
cap7ainskull
Jun 6, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
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Spillage issue

So i ordered pizza from my usual pizza place and the pizza had massive spillage issue, I contacted them via the app and the send me directly to mail. Then once i slow them the proof . They tell me no we can't give any form of compensation for it...
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A
Ajkrishna
Jun 6, 2022
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Cockroach in my food - 137575137946

Order number :[protected]

Cockroach served in my food. Really unhygienic. Swiggy is irresponsible about these matters. Happening for the second time....
+1 photos
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Vivek398
from Mumbai, Maharashtra
Jun 5, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Served Non-Veg Food at place of Vegetarian Order

I have ordered through Swiggy Order Number[protected], Order was 1 - Non-veg Tandoori Momo and 1 Veg - Steamed Momo.
Restaurant sent me Non-veg Momo steamed which i ate as i am a vegetarian and ordered veg one for myself, I have highlighted the case to Swiggy support but all they were offering were just apology, I already shared the photo's via swiggy chat support team.

I want to sue Restaurant as they hurt my sentiments...
+1 photos
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S
Sourik!@#123
from Mumbra, Maharashtra
Jun 4, 2022
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Home daily use Product

Address:Sec 44a Seawood Navi Mumbao

I have not cancelled my order and your delivery boy cancelled the order with self and take the Rs 1534/- grocery to his home and this is very bad service and I need the refund or my order delivery again....
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U
uttheja amara
Jun 4, 2022
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Food from Sanjos Donuts

Food ordered from Sanjos donuts using swiggy app. The item - blueBerry donut is bitter and caused throat irritation immediately. Totally unacceptable. Hence want to file a complaint on both Sanjos donuts and swiggy. Attaching the photos but have the food to test....
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R
Raja Kedia
Jun 4, 2022
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Refund for cancelled order

I placed one order worth 332 and had to cancel it later. However, I didn't get any refund.

I was shown while placing order that refund would be issued if cancelled within 1 minute.

But despite that, i didn't get any refund. Paid 332 without getting anything. Tried contacting Customer care, but they are not refunding as well.

Request you to please provide full refund as soon as possible....
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V
Vishnu dattaram gawade
Jun 4, 2022
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Id start active my id

Address:Umesh nagar dombivali

Please active my id...1570421...
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S
Shilzzzzz
Jun 4, 2022
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My amount got debited but order was not placed

My amount got debited but order was not placed on swiggy instamart and I dint recive a refund it's been a week...
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Shivani Pathak08
from Jaipur, Rajasthan
Jun 3, 2022
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Regarding money issue

The delivery boy asked for payment and i payed him online but he said he didn't receive so not to create any problem as he was old i payed him cash and asked him to check properly and pay me back but he haven't paid me yet and i want my money back...even he isn't picking up my call...
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I have ordered Britannia multigrain bread but received Britannia brown bread and received raw banana's.. pls check the attached image...escalated the issue immediately.. order number- #[protected]...
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Few days back ill join swiggy ...still i can't receive my bag and t shirt so many times ill try to call but she's not received...
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V
VIRENDRA JARWAL
from Pune, Maharashtra
Jun 1, 2022
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Missing items in order 137088619400

Order I'd:[protected]
I ordered food from a restaurant via Swiggy It had some missing items regarding which I contacted Swiggy thrice and every time they left coversation. Screenshots are attachted....
+3 photos
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D
donapaul09
from kochi, Kerala
May 31, 2022
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Instamart fraud

Address:kakkanad
Website:instamart

Skipping the items from orderes intentionally, whenquestioned, just telling sorry and giving refund coupons...
+10 photos
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V
Vikram9990
May 31, 2022
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Delivery boy abused me

The delivery boy was not able to find the address so the Swiggy executive took me on a conference call and in front of him, the delivery boy started abusing me.

The Swiggy executive name was Pankaj Sharma.
Delivery Boy name - Swapnil Nawar mob no: [protected]...
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Chakry M
from Hyderabad, Telangana
May 31, 2022
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Cancellation with out proper intimation

Address:2nd floor, No - 194, Akruthi Chambers, Link Rd 4, Stage 2, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 580008

I ordered food on swiggy on 31/05/2022 afternoon around 1:15 pm and i also done the payment of Rs 208 for the same. But swiggy had cancelled my order with out proper intimation to me and i got a message stating that refund processed and will be credited in 4-7 working days. I asked the same to them and i asked them to refund amount immediately because its not my mistake and i also told them i don't any other money to order now, but they are...
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