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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
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652
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Swiggy reviews & complaints page 63

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T
Tushar8302
from New Delhi, Delhi
Jun 21, 2022
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Address: Nil
Website: Nil

Sir please activate my id i have only one source for income I am not doing wrong action please activate my swiggy id 1938115
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    Deisa Lyngdoh
    Jun 21, 2022
    Resolved
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    Resolved

    Address: Bangalore

    I placed order from Leon grill last night and this morning woke up to the worst kind of diarrhoea. i woke up at 10 and by 1pm i had already shat 4 times. I have two other friends who are facing the same issue since Sunday morning from the food they ordered from Leon grill on Saturday night. They are still feeling uneasy till today. We've had our medicine but nothing seems to help. I contacted swiggy for a refund and to remove Leon grill as their partner but the associates who were assisting me were stupid af. They kept asking for images when i already told them the lady who collects garbage has already collected it this morning. She didn't even try to understand what I was trying to tell. She constantly kept sayin that there is nothing they can do without pictures. Like fr?? If i do have the food with me why tf would i not send the images?? I asked her to call to speak with her manager she kept denying my request and hung up on me WHILE i was speaking. Her name was Tabu. The associate who assisted me initially just left the conversation too. His name is Prabhash. They are all stupid people who don't know who to assist their loyal customers. I have been hearing from my friends for a very long time that Leon grill chicken doesn't taste as good anymore because of the oil they use. They reuse their oil instead o[censored]sing fresh oil. I keep ordering from their because i like the consistency of the chicken they serve. But today is like hell to me. I place my complete trust on swiggy when i order food from the app with the belief that they have vetted their restaurant partners carefully. But it seems to me that swiggy would partner with just about anyone or anything. There's no quality no more. We have 100 restaurants that sell biryani out of which 5 are genuine and clean. The rest are all there just to make profit even if the customer faces extreme health concerns. I really don't appreciate the way swiggy chose to resolve this ( which they didn't). I just want back my money.
    Jul 23, 2022
    Complaint marked as Resolved 
    Verified Support
    Jun 22, 2022
    Swiggy Customer Care's response
    Hi Deisa, we're sorry to disappoint you. Please share your concern to [protected]@swiggy.in with relevant details and images. Our team will check your case history in detail and revert with a resolution.
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      K
      Kartick Rana
      Jun 20, 2022
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      Address: Jolva,surat,Gujarat

      I am ordering. 06/06/22 my order cencel not be refund
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        A
        Abidur Haque
        Jun 20, 2022
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        My name is ABIDUR HAQUE MY DE ID IS 1989762. I dont get my 2 weeks payout which is 441 rs.pls resolve my issue fast
        +3 photos
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          N
          Nik\'S RV
          Jun 20, 2022
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          Address: Office address-*  Office- 205-206, 2nd Floor, Abhishree Adroit, Near Mansi Circle, Judges Bungalow Road,Vastrapur, Ahmedabad, Gujarat 380015

          Hii sir meri I'd 23 may 2022 se Deactivated ho gai he or id banaye 3 months bhi nahi huye the And me har 2 din Requeste or messages karta hu ki first time huaa he please I'd activate kar do lekin abhi tak I'd activate nahi ki kya muje second chance nahi mil sakta please help me and solve my problem. Or Sir Aaj muje Ek Swiggy ka Text message aaya ki " You will be marked ..." last messages he wo Sir uska Pic me Attach karta hu please aap solve kijiye 🙏🙏🙏🙏

          Thank you.
          +1 photos
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            B
            Bittu1520
            from Kota, Rajasthan
            Jun 20, 2022
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            Address: Kota bhorhkida, Kota bhorhkida

            My id DE 1910628
            Suraj Prajapati
            My contact number is [protected]
            my present shift timing is part time.
            But I having work to full time.
            Sir please change my shift timing to 7:30pm to 3:00 am.
            Sir I was trying form swiggy app support but no help ful response so I request to you sir .
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              Nishkarsh Upreti
              Jun 19, 2022
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              I've shared the proof with them paytm upi screenshot even after getting it they are not admitting their mistake and telling me to talk to bank regarding it I've wasted awful lot of time in it
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                F
                FEELING PROUD INDIAN ARMY
                Jun 19, 2022
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                Please activate my id DE1741999 my id is disabled in incorrect case by fleet manager there are so many fake riders in my city
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                  K
                  Kalim Barbhuiya
                  Jun 19, 2022
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                  Address: Kammanahalli
                  Website: Kammanahalli

                  My I'd temporarily deactivate please active my I'd=1831614
                  My I'd temporarily deactivate please sir help my I'd=1831614

                  Temporarily deactivate - Comment #4009557 - Image #0
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                    C
                    Customer95
                    Jun 19, 2022
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                    Hi, I was placing an order on June 18, 2022 at 6.08 pm (IST) and an amount of INR 343/- was debited from my account. Details are attached. However the order was not completed even though when I made the payment through UPI, it showed that money has been deposited in the recipient account. I had to again place the same order resulting on money being debited from my account twice. I have tried to raise this issue with the customer executives but all they say is that money will be refunded automatically within 2 - 4 hours. It's been more than that. This is not a bank issue as money is already deposited in Swiggy's account and it is the issue at merchant's end that they could not confirm the transaction.
                    +3 photos
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                      C
                      Chandansharma11
                      from Ranchi, Jharkhand
                      Jun 18, 2022
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                      I had placed a order from swiggy on 3rd of june 2022 but since the food was not available in the restaurant therefore they cancelled my order from there end and i was told I'll get the refund of 384 ruppes in my bank account within 2 hrs. But till now also it's not credited in my bank account on contacting swiggy customer care i was told that the refund was credited on the very same day. They provided a refund id[protected] . I visited bank also and submitted a application for the concern but that also didn't worked. I had paid from my SBI account through Google pay upi.
                      +2 photos
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                        A
                        Anshu9523
                        Jun 18, 2022
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                        Address: kolkata

                        My swiggy account he deactivated reactivate it now
                        +1 photos
                        Jun 18, 2022
                        Updated by Anshu9523
                        nd i am getting email that my account is reactivated
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                          Shikhhhar
                          from Bengaluru, Karnataka
                          Jun 18, 2022
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                          Address: Bengaluru

                          For order no.[protected],
                          I ordered Nissin Korean veg noodles on swiggy instamart but I received Korean chicken noodles, when I complained regarding this they said they couldn't compensate me for the claim, so I once again explained to them why can't they do that as the image and description mention that I received the wrong commodity, but their reply was once the same.
                          +2 photos
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                            Bittu1520
                            from Kota, Rajasthan
                            Jun 18, 2022
                            Resolved
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                            Resolved

                            Address: Kota

                            My id DE 1910628
                            Suraj Prajapati
                            My contact number is [protected]
                            Sir my shift timing is 6:00pm to 12:00am but I wanna change my shift timing late night full time 7:30pm to 3:00 am sir please change my shift timing. Sir I was trying form swiggy app support but no help ful response so I request to you sir .
                            Jun 20, 2022
                            Complaint marked as Resolved 
                            +918045160206 Sir mujhe company se call aaya tha ki meri shoft timing approved ho gyi hai late night ki but mujhe app me koi update nhi mila hai ki I'd full time hui ya nhi
                            Jun 18, 2022
                            Updated by Bittu1520
                            My id DE 1910628
                            Suraj Prajapati
                            My contact number is [protected]
                            Sir my shift timing is 6:00pm to 12:00am but I wanna change my shift timing late night full time 7:30pm to 3:00 am sir please change my shift timing. Sir I was trying form swiggy app support but no help ful response so I request to you sir .
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                              Miya123
                              Jun 18, 2022
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                              I have placed an order on Swiggy for Mehfil restaurant, Banjara hills on Saturday June 17th. The order was prepaid.
                              Paid for 2 chicken biryani full packets. 460/-
                              Received only one packet. Called customer support and written numerous emails. They say they won't refund the amount. Delivery agent number is unreachable. Swiggy has cheated and stolen my money.
                              One full big packet is missing. And they are clearly saying they won't refund the amount, although they have taken it unjustly.
                              Lot of trouble caused by them. Pls help me get my money back. No one is taking responsibility. And they are not giving tje delivery agent number also.
                              Order no.[protected]
                              Called support team soooo many times, they say only email team handles these cases and email team says they won't give refund. I'm not asking for compensation or something. I'm asking them to return the amount they have taken when they promised to deliver the order.
                              Pls look into this. Thank you.
                              +1 photos
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                                S
                                Sny24
                                Jun 18, 2022
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                                I ordered food in swiggy the money got deducted & order didn't get placed & no customer service phone available to give complaint i want my refund back
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                                  G
                                  Gowrisangari
                                  from Chennai, Tamil Nadu
                                  Jun 18, 2022
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                                  Website: www.swiggy.in

                                  Order ID:[protected]

                                  The ordered food was not delivered and it was wrongly mentioned as delivered. This was confirmed by the Swiggy chat representative.

                                  I have cancelled the order and you could hear the conversation we had with Swiggy telephone representative on 11june2022 from 10:00pm to 10:25pm. The conversation took place for 25minutes and it was agreed to refund the amount in 2 hours as the mode of payment was by gpay.

                                  Attaching the proof of the delivery person and the order cancellation by 9:59pm.

                                  It's been 7 days the refund it not received.

                                  Regards,
                                  Gowrisangari
                                  +4 photos
                                  Jun 27, 2022
                                  Updated by Gowrisangari
                                  No Swiggy said they can't refund the money as the case was raised after 5 hours which is totally a wrong statement. I have raised it in 5 minutes and had a conversation with the telephone representative and it was agreed to refund the full money of rs 1868. It's a total cheating from swiggy.
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                                    Shivamgarg2914
                                    from Mumbai, Maharashtra
                                    Jun 17, 2022
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                                    Order No. - #[protected]
                                    Order time & date - 4 June, 10:32 PM
                                    Order Amount - Rs340
                                    Items - Amul Choco Chips Ice Cream, Ponds Light Moistruizer

                                    Order got cancelled automatically. I got a message that Order got cancelled due to Operational Issues.

                                    I raised issue on Swiggy App but got no solution. Seriously this is very bad. I paid Rs340 on June 4. I didn't received my order because it got cancelled. I haven't got my refund yet. Why I wait for money when There is no mistake from my side.

                                    I haven't got my refund yet. Its 13 days after order & I haven't received it.

                                    Pls give me my money back.

                                    Thanking in Anticipation.
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                                      ishmita05
                                      Jun 17, 2022
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                                      ORDER #[protected]
                                      dated 17.06.2022
                                      i have order the 2 cake from the swiggy website and both the cake i received in bad condition and the price of the cake is around 700 .
                                      The support service is not responding against my complain .they only offered me the coupon of 400.
                                      +2 photos
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                                        Alok P A
                                        Jun 16, 2022
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                                        Address: Amrutham, Templegate, Thalassery

                                        I made an order at 7:32 for 2 Fried rice and 1 Butter chicken, but when i received the order 1 Fried Rice was missing. Raised the complaint and got a call from Swiggy support that they are replicating the order for missing item but i have to pay again for the new order. They also said i would get the refund for the previous order, that of the missing item..But i havent received the refund. Swiggy support is not interested in resolving my complaint and they are asking for 48 hours. As i am not ready to wait for 48 hours for something that has happened due to the fault of Swiggy i am registering this complaint for quick resolution.

                                        Order No[protected]
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