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Swiggy Complaints & Reviews

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Updated: Feb 27, 2026
Complaints 5232
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654
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Swiggy reviews & complaints page 62

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M
Moin mohiuddin
Jul 25, 2022
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Address: Begumpet

I am from hyderabad. My de id is temporarily blocked and I don't get swiggy connect form pls provide me the form so I can rejoin swiggy my de id[protected]
Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
Hey Moin, we understand your ID is blocked. Please help us with your city name, ID and your last working day, so we can assist you better.
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    K
    Kaushik00
    from Rourkela, Odisha
    Jul 25, 2022
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    Address: Yummy tummy , sti road, rourkela, odisha

    I have been complaining about the packaging charges levied by swiggy.. but they are not resolving it.. i have complained of it more than 5 times.. but their customer supprt is not responding on it.. i have not been given my refund of packaging charges. I am not a rich person to donate to swiggy.. i need a strict action against swiggy.
    Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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      R
      Ranjan Ari
      Jul 24, 2022
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      I am unable to login to swiggy application with my registered mobile number

      Getting an error message as a mobile number has already been used in the last 6 months.
      Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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        M
        mithlesh shah
        from Bengaluru, Karnataka
        Jul 23, 2022
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        I ordered a few items each time either the food item was totally different or only half of the order was complete. I requested them repeatedly but didn't get any resolution from Swiggy.

        1st order: 9th July - Item: Veg Combo, but received only half order
        amount: 219

        2nd order: 13 July - Item: Omellete and Paratha but got idlis
        amount: 267

        3rd order: 23 July - Item: Double decker Paneer SW but received a normal sandwich.
        amount: 404
        Jul 23, 2022
        Updated by mithlesh shah
        Order Id1:[protected]
        Order Id2:[protected]
        Order Id3:[protected]
        Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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          J
          jamesbondzzseven
          from Delhi, Delhi
          Jul 23, 2022
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          Resolved

          Address: Delhi

          Rotten Chicken and Food Poisoning from 4.6 rated restaurant on Swiggy!
          Details on Twitter --
          https://mobile.twitter.com/JamesBondZZ7/status/[protected]
          @Swiggy --- Where is my compensation? For the poison you fed me?
          your CEO will definitely go to Jail since Ive taken up the matter with highest level of food safety authority.
          Either pay up compensation or get ready for a bigger jail term. You pathetic criminals can call me to discuss the compensation. I couldn't sleep whole night due to loose motions and vomiting and headache after eating the poisonous food!!
          DO NOT WASH YOUR HANDS OFF IM TELLING YOU. OTHERWISE I WILL ENSURE NOT ONLY YOUR CEO AND FOUNDER ARE JAILED, I WILL GET THE ENTIRE COMPANY CLOSED DOWN INCLUDING MEDIA COVERAGE OF POLICE RAIDS. DO NOT MESS UP WITH ME THE WRONG WAY. THATS A WARNING
          Aug 26, 2022
          Complaint marked as Resolved 
          Verified Support
          Jul 24, 2022
          Swiggy Customer Care's response
          We see that you have encountered a higher frequency of issues and a specialist team will need to investigate this in more detail to ensure a more permanent fix is provided rather than just some instant gratification that has been done so far. Hence, we are routing this to our internal specialist team, please drop a mail to the "[protected]@swiggy.in", our specialist team with the details and images and our team will revert on the same within 10-12 hours.
          Instant gratification you and your CEO will get in your back hole soon. I've raised complaint with top government ministries. Now spend the rest of your life in jail you pathetic criminals
          Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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            M
            madhur99
            Jul 23, 2022
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            Hi, yesterday I ordered with swiggy order number #[protected]
            The delivery person called me and said that he has reached the location but he was 1.5 km from the specified address. He refused to deliver even when I specified the 100% correct address. After 10 mins I received the message that your order has been cancelled and 100% cancellation fee was charged.
            First of all, I put in the correct address.

            Secondly, i never cancelled the order. Then why will I pay the full amount.

            Thirdly, I did not even received the order and delivery partner is the one who refused to come to correct address.

            This is very bad service. I want my money to refunded. I didn’t even order perishable items (ordered packed food) so you can either deliver me the order items or refund me the full amount.
            How can I pay for something which I have not received.
            I request you to look into this as soon as possible.
            Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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              V
              Vikram1988
              Jul 23, 2022
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              Hi this is Vikram kahar from Mumbai i have ordered ice cream for my family from swiggy instamart but as usual they are failed to delivered the item and given me chips banana and yogurt and when I spoke to customer care with fulhasan ther are not ready to give me replacement or refund and asking me to mail and call and do several things
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                S
                Sagar tatadapuri
                Jul 22, 2022
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                Hii my self sagar
                Few minutes back I ordered a momo combo pack.they send yesterday food I think. food was worest smell and it's taste also worest. I contact swiggy coustomer service they also not responding properly...
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                  Abdul3386
                  Jul 22, 2022
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                  Dear, I ordered with subjected ordered number and while delivery i asked on delay in hindi since I don't know kannada and delivery boy asked to speak in kannada whn I said I don't know kannada he started to behave rude and abuse language and trigging to fight. I have raised about this behave to Swiggy as there is no safety to public since swiggy is requiring un professional but there is no any feedback on this from them. I would like notify this un professional behaviour and swiggy should take necessary action here.

                  Regards,
                  Abdul Kareem.
                  +91 [protected]
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                    P
                    pujaayshi2003
                    from Ranaghat, West Bengal
                    Jul 22, 2022
                    Resolved
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                    Resolved

                    Address: RANAGHAT

                    I am swiggy delivery boy.My ID is 2069008.My name is Sanjay Mukherjee.My savings account has changed but it is not updated yet.So my payout has not come, still processing and my previous bank details are still there, not updated.
                    Aug 29, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 26, 2022
                    Swiggy Customer Care's response
                    Hey Sanjay, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
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                      S
                      Swapan Das007
                      Jul 22, 2022
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                      Resolved

                      Address: Kolkata

                      Mera payout hold dikha raha hai..par kiu mereko pata nehi app logo se contact vi nehi kar paa rahi hu plz help me sir
                      My de id:2041711
                      My email address:
                      [protected]@gmail.com
                      Aug 27, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 26, 2022
                      Swiggy Customer Care's response
                      Hey there, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
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                        S
                        Swapan Das007
                        Jul 22, 2022
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                        Resolved

                        My de id:2041711

                        Payout Status - 20th July - Week 30

                        1

                        Dear Partner,

                        Greetings from Swiggy!

                        We would like to inform you that we found suspicious activities in your payout. To make your payment safe, your payout for the 20th july is on hold.

                        Please reach out to us through the connect form for further information.

                        Team Swiggy!
                        Jul 22, 2022
                        Complaint marked as Resolved 
                        My name is swapan das My de I'd :2041711 My email address:[email protected] Phone number:8013315632 My 20 July 2022 payout is hold But why ??
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                          S
                          Swapan Das007
                          Jul 22, 2022
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                          Payout Status - 20th July - Week 30

                          1

                          Dear Partner,

                          Greetings from Swiggy!

                          We would like to inform you that we found suspicious activities in your payout. To make your payment safe, your payout for the 20th july is on hold.

                          Please reach out to us through the connect form for further information.

                          Team Swiggy!
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                            R
                            Rnssn
                            from Bengaluru, Karnataka
                            Jul 21, 2022
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                            Address: RNS SHANTHI NIVAS, GROUND FLOOR B BLOCK, BANGALORE - 560022

                            Dear Team,

                            The swiggy person has come to deliver the order to Rns Shanthi Nivas, Yeswanthpur on 20/07/2022 at night around 9.25pm to 9.40pm.
                            He has performed a theft by robbing the metal sump cap . all the CCTV footages and his log in and log out and the theft done by him,
                            We have contacted him and he assured to come back but after that there is no response from him.
                            Kindly look into this matter as this creates a bad impression in swiggy.
                            Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                              J
                              Jyoti rajpal
                              Jul 21, 2022
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                              Parked in front of gate hurled abuses
                              Ranjeet [protected]

                              Khar west delivery
                              Mumbai
                              Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                                A
                                from Mumbai, Maharashtra
                                Jul 21, 2022
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                                Address: Swiggy, Pudhari Bhavan, Sanpada

                                Arif Khan
                                DE ID - 1932979
                                Chembur, Mumbai

                                Hello Swiggy,
                                Since many days i am unable to go online and deliver orders in swiggy delivery partner app.I am unable to earn as it shows my id is deactivated.
                                Please help to get my id activated and delivers orders for earning and i apologise for the inconvenience and please help me to resolve my problem.
                                Thanks.
                                My id 2047796 deactivate please Activate my id
                                Zeehanghanchi's reply, Jul 30, 2022
                                Reply fast
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                                  S
                                  Ssher@1
                                  from Bengaluru, Karnataka
                                  Jul 21, 2022
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                                  My ID temporarily locked please 🙏 help my id 1811052 please swiggy connect form
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                                    Adsg788
                                    Jul 20, 2022
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                                    This is pertaining to Swiggy order number[protected] .

                                    Post delivery, the delivery guy asked me to show my phone in order to verify my name. Instead he snatched it from my hand just to give himself a 5 star delivery rating. Its unprofessional and unacceptable to snatch a customer's phone. I have complained about it through email and text but no action has been taken yet.
                                    Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                                      Divyang khandelwal
                                      Jul 20, 2022
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                                      Hi . I am a swiggy Super customer and I ordered veg food but instead got nonveg order. This is highly unacceptable when you wait for so long and you recieve a completely different order .
                                      Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                                        Ads2788
                                        Jul 20, 2022
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                                        Address: India

                                        Pertaining to order number[protected] . Post delivery, the delivery guy asked me to show my phone in-order to verify my name. Instead he snatched it from my hand just to give himself a 5 star delivery rating. Its unprofessional and unacceptable to snatch a customer's phone. I have complained about it through email and text but no action has been taken yet.
                                        Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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