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Swiggy Complaints & Reviews

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Updated: Apr 9, 2026
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Swiggy reviews & complaints page 62

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I
iqrashahid
Jul 30, 2022
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Website: Swiggy

I keep receiving emails from swiggy and just now received an order being delivered on my name . Please block that account . Someone is falsely using my email id. Please take appropriate action.
Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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    B
    Balasairoja
    from Visakhapatnam, Andhra Pradesh
    Jul 30, 2022
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    Address: Visakhapatnam

    My swiggy I'd 1939754
    My name SANAPALA Bala sai
    I want to change my city from kakinada to visakhapatnam
    I goto office on one month ago but not respond to transfer
    Please help to change my city
    I have so many money problems
    Please change my city thank you
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      S
      Shafaatullah
      Jul 29, 2022
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      Address: A49aroma park boral kolkata
      Website: www.swiggy.com

      Hello Swiggy,
      Since many days i am unable to go online and deliver orders in swiggy delivery partner app.I am unable to earn as it shows my id is deactivated.
      Please help to get my id activated and delivers orders for earning and i apologise for the inconvenience and please help me to resolve my problem.
      Thanks... I'd 587472
      Shafaatullah Ansari kolkata
      No response on swiggy please activate my account
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        K
        Krishna Mohan Kumar Roy
        from Bengaluru, Karnataka
        Jul 28, 2022
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        Address: Kormagala Banglore

        Sir please activate my ID.1544921
        Temporarily deactivate 🙏🙏
        Mobile. [protected]
        Name. Krishna Mohan Kumar Roy
        Please activate my ID 🙏 sir
        😥😥😥
        My I'd also deactivated what I do sir
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          S
          from kanpur, Uttar Pradesh
          Jul 28, 2022
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          Respected sir/ma'am,
          I ordered few items from swiggy instamart, out of which an item, which was a pack of cigarrete was delivered completely damaged and wasted, but swiggy is not providing me a refund for their mistake of delivering a damaged item.
          Please help me
          Thank you
          Jul 28, 2022
          Updated by [email protected]
          Order id is- #[protected]
          registered contact number- [protected]

          Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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            R
            Rahulchandra2
            Jul 27, 2022
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            Website: Swiggy.com

            Order I'd[protected]
            Date - 19th July 2022
            Name - jashika kumari
            Amount - Rs 471
            Location- Munger Bihar India

            I ordered cake on 19th July from 7th heaven through swiggy amount of rs 471. Ordered was failed and Amount was deducted from my account and refund was initiated as per their status but I didn't get my refund yet I contacted them many times but they only misguided me. I also contacted my bank they said problem is from swiggy
            . Swiggy also refunded amount of 12 rs on 25 July which are come immediately but this is not

            Please refund my money of rs 471 ASAP
            Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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              B
              Bhoomika345
              from Bengaluru Pete, Karnataka
              Jul 26, 2022
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              I had placed an order for Mandarin box through Swiggy. The total bill was for ₹750 but it was deducted twice and the total money deducted was ₹1500 but order was not placed. I need the ₹1500 back.
              Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                K
                kedar_nath
                Jul 26, 2022
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                Address: Bangalore

                Hello My name is Shiva with contact no. [protected] and i want to cancel my Swiggy One Subscription as they have made false promises, coupons provided to non "Swiggy One" users is way more good than going with the subscription, i have tried my best to cancel it but they are not allowing me to cancel my subscription. I just request you to kindly cancel my subscription. I want my hard earned money to be returned and i will never trust Swiggy ever for providing good services.
                Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                  S
                  Seeya k
                  Jul 26, 2022
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                  Hello,
                  Myself seeya swiggy customer, now feeling disappointed to say that I m swiggy customer.

                  Order ID :[protected]
                  Products ordered :- 1.Quality walls tub butterscotch 700ml
                  2.Quality walls venila tub 700ml
                  3. Quality walls strawberry 700ml.

                  Seeya k.
                  Bangalore.
                  Contact No. [protected].

                  We received seal broken ice cream tub after opening the top lid inside, the ice cream had scooped n used. Ice cream were spoilt, bad smell, foamy bubbles n spoilt.

                  We got images of the products as proof. And we keeping product coz swiggy help desk saying they can't replace the product they sent. What about our money paid we trusted swiggy...?

                  We raised the complaint in help, in swiggy app, in chat, but no solution we received..

                  They saying sorry next time this will not repeat again?????

                  What the help desk doing??? Why they can't do Replacement if not refund... ?

                  Take ur broken bad products and replace good products ..
                  for which we Paid our hard earned money...

                  In this covid we risk Our kids health.

                  How can swiggy be so careless sending used broken products that too they packaged the broke seal product ???
                  It's clear that, they intentionally did it...

                  They give offers for less price to send broken and used products...
                  Very disappointed.

                  We want Replacement if not Refund

                  Now we get it... why,
                  You guys give offers for ice creams because, to sell broken and spoilt products??

                  Hope here we get our money which we spent on product or do replacement. Let them take product n do Replacement. If not refund.

                  The swiggy supervisor assured to resolve and now saying sorry can't help n do replacement .

                  Then wat about our money we spent trusting swiggy...

                  We want replacement if not refund.

                  Even we complaint in swiggy store support but same reply ... they said sorry for trouble cause won't repeat in future... ?????

                  what to do with the spoilt products??? Eat it and die???? Give to children and get disease in this covid ?

                  Waiting for immediate response and resolution.

                  Thanking you,
                  Seeya k.

                  Order ID :[protected]
                  Seeya k.
                  Bangalore.
                  Contact No. [protected].
                  Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                    M
                    Moin mohiuddin
                    Jul 25, 2022
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                    Address: Begumpet

                    I am from hyderabad. My de id is temporarily blocked and I don't get swiggy connect form pls provide me the form so I can rejoin swiggy my de id[protected]
                    Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
                    Hey Moin, we understand your ID is blocked. Please help us with your city name, ID and your last working day, so we can assist you better.
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                      K
                      Kaushik00
                      from Rourkela, Odisha
                      Jul 25, 2022
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                      Address: Yummy tummy , sti road, rourkela, odisha

                      I have been complaining about the packaging charges levied by swiggy.. but they are not resolving it.. i have complained of it more than 5 times.. but their customer supprt is not responding on it.. i have not been given my refund of packaging charges. I am not a rich person to donate to swiggy.. i need a strict action against swiggy.
                      Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                        R
                        Ranjan Ari
                        Jul 24, 2022
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                        I am unable to login to swiggy application with my registered mobile number

                        Getting an error message as a mobile number has already been used in the last 6 months.
                        Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                          M
                          mithlesh shah
                          from Bengaluru, Karnataka
                          Jul 23, 2022
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                          I ordered a few items each time either the food item was totally different or only half of the order was complete. I requested them repeatedly but didn't get any resolution from Swiggy.

                          1st order: 9th July - Item: Veg Combo, but received only half order
                          amount: 219

                          2nd order: 13 July - Item: Omellete and Paratha but got idlis
                          amount: 267

                          3rd order: 23 July - Item: Double decker Paneer SW but received a normal sandwich.
                          amount: 404
                          Jul 23, 2022
                          Updated by mithlesh shah
                          Order Id1:[protected]
                          Order Id2:[protected]
                          Order Id3:[protected]
                          Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                            J
                            jamesbondzzseven
                            from Delhi, Delhi
                            Jul 23, 2022
                            Resolved
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                            Resolved

                            Address: Delhi

                            Rotten Chicken and Food Poisoning from 4.6 rated restaurant on Swiggy!
                            Details on Twitter --
                            https://mobile.twitter.com/JamesBondZZ7/status/[protected]
                            @Swiggy --- Where is my compensation? For the poison you fed me?
                            your CEO will definitely go to Jail since Ive taken up the matter with highest level of food safety authority.
                            Either pay up compensation or get ready for a bigger jail term. You pathetic criminals can call me to discuss the compensation. I couldn't sleep whole night due to loose motions and vomiting and headache after eating the poisonous food!!
                            DO NOT WASH YOUR HANDS OFF IM TELLING YOU. OTHERWISE I WILL ENSURE NOT ONLY YOUR CEO AND FOUNDER ARE JAILED, I WILL GET THE ENTIRE COMPANY CLOSED DOWN INCLUDING MEDIA COVERAGE OF POLICE RAIDS. DO NOT MESS UP WITH ME THE WRONG WAY. THATS A WARNING
                            Aug 26, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 24, 2022
                            Swiggy Customer Care's response
                            We see that you have encountered a higher frequency of issues and a specialist team will need to investigate this in more detail to ensure a more permanent fix is provided rather than just some instant gratification that has been done so far. Hence, we are routing this to our internal specialist team, please drop a mail to the "[protected]@swiggy.in", our specialist team with the details and images and our team will revert on the same within 10-12 hours.
                            Instant gratification you and your CEO will get in your back hole soon. I've raised complaint with top government ministries. Now spend the rest of your life in jail you pathetic criminals
                            Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                              M
                              madhur99
                              Jul 23, 2022
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                              Hi, yesterday I ordered with swiggy order number #[protected]
                              The delivery person called me and said that he has reached the location but he was 1.5 km from the specified address. He refused to deliver even when I specified the 100% correct address. After 10 mins I received the message that your order has been cancelled and 100% cancellation fee was charged.
                              First of all, I put in the correct address.

                              Secondly, i never cancelled the order. Then why will I pay the full amount.

                              Thirdly, I did not even received the order and delivery partner is the one who refused to come to correct address.

                              This is very bad service. I want my money to refunded. I didn’t even order perishable items (ordered packed food) so you can either deliver me the order items or refund me the full amount.
                              How can I pay for something which I have not received.
                              I request you to look into this as soon as possible.
                              Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                                Vikram1988
                                Jul 23, 2022
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                                Hi this is Vikram kahar from Mumbai i have ordered ice cream for my family from swiggy instamart but as usual they are failed to delivered the item and given me chips banana and yogurt and when I spoke to customer care with fulhasan ther are not ready to give me replacement or refund and asking me to mail and call and do several things
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                                  S
                                  Sagar tatadapuri
                                  Jul 22, 2022
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                                  Hii my self sagar
                                  Few minutes back I ordered a momo combo pack.they send yesterday food I think. food was worest smell and it's taste also worest. I contact swiggy coustomer service they also not responding properly...
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                                    A
                                    Abdul3386
                                    Jul 22, 2022
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                                    Dear, I ordered with subjected ordered number and while delivery i asked on delay in hindi since I don't know kannada and delivery boy asked to speak in kannada whn I said I don't know kannada he started to behave rude and abuse language and trigging to fight. I have raised about this behave to Swiggy as there is no safety to public since swiggy is requiring un professional but there is no any feedback on this from them. I would like notify this un professional behaviour and swiggy should take necessary action here.

                                    Regards,
                                    Abdul Kareem.
                                    +91 [protected]
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                                      P
                                      pujaayshi2003
                                      from Ranaghat, West Bengal
                                      Jul 22, 2022
                                      Resolved
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                                      Resolved

                                      Address: RANAGHAT

                                      I am swiggy delivery boy.My ID is 2069008.My name is Sanjay Mukherjee.My savings account has changed but it is not updated yet.So my payout has not come, still processing and my previous bank details are still there, not updated.
                                      Aug 29, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 26, 2022
                                      Swiggy Customer Care's response
                                      Hey Sanjay, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
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                                        Swapan Das007
                                        Jul 22, 2022
                                        Resolved
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                                        Resolved

                                        Address: Kolkata

                                        Mera payout hold dikha raha hai..par kiu mereko pata nehi app logo se contact vi nehi kar paa rahi hu plz help me sir
                                        My de id:2041711
                                        My email address:
                                        [protected]@gmail.com
                                        Aug 27, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 26, 2022
                                        Swiggy Customer Care's response
                                        Hey there, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
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