Swiggy Complaints & Reviews

Swiggy Never order from Swiggy. They are cheats, fooling the customer and are criminals..I an going to file a case of negligence.Yesterday I ordered form mc donalds and received completely wrong order. They will not refund ur money. Better option Zomato. Worst service customer service as well.

Ver poor service. Ordered Chicken Wrap and got paneer instead..I am allergic to Paneer. and ordered normal bun burger and got wholewheat bun. Filed a complaint and attached a picture as well..but got no resolution on email.. Order ID is[protected]

Order number #[protected], was cancelled after an entire hour of waiting.
After ordering i got a notification that restaurant had confirmed my order and a delivery boy was out to pick it up.
30 mins later the delivery boy reaches the outlet, which was notified to me as well.
After 30 more mins i get a call from swiggy saying that the restaurant has informed them that they don't have the thing i ordered.
The swiggy official was claiming that it only took then 50 mins to get back to me rather than full hour. And then said that my money will be refunded (as if he was doing me a favour).
What about my time? What about my hunger? Can they refund that too? Horrible service.

I am receiving more calls from swiggy as I said i am not interested. even though I am receiving 7 to 8 calls per day please kindly do the needful

I have taken my swiggy One year membership

since then i have face the following issues

1. No delivery pater to pickup order : #[protected] mins after delivery

2. Bad items delivered and half the amount was refunded : #[protected] the whole items was tampered with when i tired to connect with the customer support it redirected me to mail and a resolution was provided after many hours where i got only half the amount refunded of the total order value

3. there were more 2 orders where i got no refund for reporting the bad condition of the order
#[protected]
#[protected]

I want a full refund for my orders and also the membership i paid for since i am not getting any benefit out of it

Most humbly and respectfully. I beg to say that. I am the responsible citizen of India. My name is Harsh . Today I am complaining about the fraud, Misleading and monopoly done by online food delivery aap swiggy. I used swiggy aap to order food . They cheated and misleaded me many times . Recently I ordered 8 items from bikaner by swiggy on 24 aug. At 10: 50 AM in which 2 items was missing. Again I ordered I cassata cake from kwality walls from swiggy on 28 aug at 4: 15 pm again the cake was melted, spilled and smelling bad . Like these many times that types of cheatings done by swiggy to me .some times the order was okey and some times the order was missing or in totally bad condition. I complained to swiggy customer support about this .they provide me a email and said me to drop a complaint all times when I complained they don't check any thing and siad me through email to rate restaurant . After I tired of losing . I wanted to deactivate my swiggy account so I searched in there aap to deactivate my account there was mentioned that to request a email to deactivate account. So I emailed so many times but they didn't deactivated my account even they didn't respond to my email. This faurd and robbery was done by swiggy . They are robbers who robed my money silently . This was happed because they have monopoly in this business. This is the murder of rights of a person and democracy

So please i request to you to take a hard action against this

A responsible citizen of India .

Most humbly and respectfully. I beg to say that. I am the responsible citizen of India. My name is Harsh . Today I am complaining about the fraud, Misleading and monopoly done by online food delivery aap swiggy. I used swiggy aap to order food . They cheated and misleaded me many times . Recently I ordered 8 items from bikaner by swiggy on 24 aug. At 10: 50 AM in which 2 items was missing. Again I ordered I cassata cake from kwality walls from swiggy on 28 aug at 4: 15 pm again the cake was melted, spilled and smelling bad . Like these many times that types of cheatings done by swiggy to me .some times the order was okey and some times the order was missing or in totally bad condition. I complained to swiggy customer support about this .they provide me a email and said me to drop a complaint all times when I complained they don't check any thing and siad me through email to rate restaurant . After I tired of losing . I wanted to deactivate my swiggy account so I searched in there aap to deactivate my account there was mentioned that to request a email to deactivate account. So I emailed so many times but they didn't deactivated my account even they didn't respond to my email. This faurd and robbery was done by swiggy . They are robbers who robed my money silently . This was happed because they have monopoly in this business. This is the murder of rights of a person and democracy

So please i request to you to take a hard action against this

A responsible citizen of India.

Sir this is completely wrong whenever i cancelled the order that's for my safety issues or health purposes not for beneficiary or purposely and on that time your agent said that no penalties will be taken but swiggy has taken it again and again and now my account has temporarily deactivated on such a important day please reactivate my account asap because it's difficult for my livelihood without this job

The customer care person was very rude while talking and he made me paid rupees 233 forcefully. I was never not knowing that order was placed because it was not showing on swiggy app when I talked to costomor care person to solve my problem he talked to me very rudely and made me paid rupees 233 forcefully. I am not going to order anything in future if my money will not be refunded.

2-3 days ago i had. Ordered nissin geki veg noodle, they delivered chicken noodle. They made me had that noodle where i am vegetarian.
When i complained they are not responding.
They are playing with religion of everyone .
I ll complain to fssai .

Hi,

I made an order from swiggy and few items were missing.. the customer care agent swati and anil were very rude and not helping they have placed my chat in queue when asked for manager its been 1 hour i m waiting

Hello, my name is Tejanshu Sahu. Swiggy has added more than 500 cancellation charges falsely. I had not done anything and Swiggy is charging brutally. Please remove the cancellation charges

[protected]

Where is my order and i havent gontcted by delivery guy he was calling but i couldnt neverhear him..he never contavtd me and marked the item delivered how can he do tat

I contacted support support sucks big time

Sir meri naam mukesh he 4 mahine se Maine Swiggy join kiya he kabhi meri I'd me koi diktat nhi hai Aur pichle 2 week se meri I'd me bina kisi Karan band ki ja rahi uske baad mai company se help mangta hoon to wo bolte he ki office wisit Kare Aur office jao to bolte He ki help me baat Kare sir aaise kiu kiya jaa raha Baar Baar bina kisi karan meri I'd dubara band ki gai he meri I'd on karai jaye
DE I'd 1963669
Mobile no [protected]
Name mukesh sahu

I ordered food for 15 people (Chicken and Paneer Rolls) for an office party from a restaurant called 'Six Degrees' through Swiggy. As per Swiggy, the restaurant has a rating of 4.0 stars based on 1000+ reviews. Therefore, I had no reason to doubt that the food quality would be abysmal and I will be delivered stale food. First of all, the packaging was such poor grade with no labels on vegetarian and non-vegetarian food packets. We had to open packets individually to check which one was Chicken and which one was Paneer. However, as soon as we opened the packets, the entire room started stinking and I became anxious about the quality of the food. I had invited my supervisors to the party. A few people who tried the food spitted it out because it was also tasting stale. I requested everyone to throw away the food and apologised to everyone for having no food to serve them. I wish nobody has to face this embarassment in their lives which Swiggy made me go through and when I complained and asked for a full refund, which is the least they can do to make amends but they kept saying they cant. I ask why should I pay for stale food? They also refused to give my a complaint ID but the order ID for this was #[protected] dated 26.08.2022

Rash driving accident thereby damaging car bumper by swiggy delivery person near Gandhi bhavan road in Pune on 29th August 2022 at around 11:24 am. Bike number of swiggy delivery person- MH12UK3049.

The case of the incident is 28th August 2022.
I placed an order for Babycorn chilly but Gobhi (Cauliflower) was sent to me. When I raised a complaint the team told they will reach out to me within 24 hours later they stated refund won't be initiated.

I simply asked for the refund when the item sent was wrong but Swiggy gave me no resolution, therefore its essential to file complain.

I do send photos for the verification but they bluntly told me that Picture cannot be authenticate and they refuse to attend me. I am not so stupid to even unable to differentiate Cauliflower and Babycorn.

So I write this to Swiggy support team with this complaint below :
They ignored me saying that the photo cannot be authenticate .This is deliver from Hot Spicy, Bangalore. This is my complaint number #[protected] and order number is #[[protected]] dated 28/08/2022, delivered at 1:40 AM.

I order Babycorn and they deliver me Cauliflower You ignore me saying that the picture cannot be authenticate . You should have the courtesy to face the truth and instead apologise to me but to my surprise you ignore me when I tried complaining about the issue.

Thank you
Anushka Agrawal

The case of the incident is 29th August 2022.
I placed an order for Babycorn chilly but Gobhi (Cauliflower) was sent to me. When I raised a complaint the team told they will reach out to me within 24 hours later they stated refund won't be initiated.

I simply asked for the refund when the item sent was wrong but Swiggy gave me no resolution, therefore its essential to file complain.

I had ordered my food on swiggy at 9:25pm. Order number :[protected]. The delivery person is not reachable. I never received my food. There are no other shops open. I had to sleep today with hunger.

Kindly provide an compensation.

This person took some amount of money from me saying that he had lost the money for previous orders and that if he doesn’t give the money then he’ll be in trouble so out of kindness I helped him I was also assured that I would get the money back but now it’s been two months and he’s ghosted me not replying to any of my messages I want my money back from him please help I have the proof of the transactions

Hey
I want to report a service which i am facing. As a swiggy one customer also a customer who spend more than 500rs per week. I want to report an issue regarding your service with me. If there is some problem in the order which have been ordered from your app you say that the problem is of resturant. But if i ask resturant than they say swiggy is misleading and looting you, please dont order from that platform. As a customer i ask you what should i do. Whose fault is in giving bad food. Today i ordered biryani that was cold, even the resturant is accepting its mistake but they say take a refund from swiggy. But the response of yours will be resturants fault cant do anything about it. But if it not resturant fault as per there saying than you are looting our money. I do have a recording from multiple resturant saying the same thing. So i will file a case against you regarding looting our money and supplying bad food.
I hope now my issue is resolved as soon as possible
Regards