Swiggy Complaints & Reviews

Ordered 1kg received half kg ...dont know what the hell is wrong with these guy's... There executive Mustafa is saying I have to wait for 10-12 hrs for you guys to investigate the matter.. Why the hell Dilievery executive didn't checked the quantity and why should I wait for 10-12 hours for food to be delivered?? You mean I should go to sleep and wait for you guys to wake up??? And why can't their executive raise the complaint on call why am I forced to write mails and get more frustrated and waste my time for your faults?? I am going to sue you guy's in Court for harassment and fraud towards compensation of Rs 10 lacs..sharing all details on social media platforms as well.

Order ID[protected]
After just checking the image of box they refused to entertain my complaint
.. I informed to delivery agent immediately and informed to your chat executive assistant well... and can they predict the weight by image?? If I share my complete picture they can tell me my weight..??? Hilarious... And this is their resolution?? I still have the "dabba" with me which cannot be filled with any sweets more 500 gm..how could they deliver 1 kg in such a small box?? I am now surely going to sue them guy's in Court with facts... And this time it will be for harassment and fraud both... I will make sure the company should get closed now...

Abhishek Singh
[protected]

Sir my DE id 1910628
Contact number [protected]
Name Suraj Prajapati
Sir maine shift timing change request dali thi pehle meri shift​ part time 6:00pm to 12:00am thi or vah change​ hokar 7:30pm se 3:00am​ ho gyi iske liye thanks par mujhe wapas swiggy team se mere ragister no. Pe msg aa rhe he ki meri shift aane wale Monday se wapas part time kr di jayegi esa kyu sir mene to koi form fill nhi kiya part time shift ke liye sir please mujhe full time shift late night 7:30pm to 3:00am me hi kam krna h meri shift change mat kijiye meri shift full time hi rahne dijiye

Many orders have been sent with wrong items

Sir please activate my id i have only one source for income I am not doing wrong action please activate my swiggy id 1938115

I placed order from Leon grill last night and this morning woke up to the worst kind of diarrhoea. i woke up at 10 and by 1pm i had already shat 4 times. I have two other friends who are facing the same issue since Sunday morning from the food they ordered from Leon grill on Saturday night. They are still feeling uneasy till today. We've had our medicine but nothing seems to help. I contacted swiggy for a refund and to remove Leon grill as their partner but the associates who were assisting me were stupid af. They kept asking for images when i already told them the lady who collects garbage has already collected it this morning. She didn't even try to understand what I was trying to tell. She constantly kept sayin that there is nothing they can do without pictures. Like fr?? If i do have the food with me why tf would i not send the images?? I asked her to call to speak with her manager she kept denying my request and hung up on me WHILE i was speaking. Her name was Tabu. The associate who assisted me initially just left the conversation too. His name is Prabhash. They are all stupid people who don't know who to assist their loyal customers. I have been hearing from my friends for a very long time that Leon grill chicken doesn't taste as good anymore because of the oil they use. They reuse their oil instead o[censored]sing fresh oil. I keep ordering from their because i like the consistency of the chicken they serve. But today is like hell to me. I place my complete trust on swiggy when i order food from the app with the belief that they have vetted their restaurant partners carefully. But it seems to me that swiggy would partner with just about anyone or anything. There's no quality no more. We have 100 restaurants that sell biryani out of which 5 are genuine and clean. The rest are all there just to make profit even if the customer faces extreme health concerns. I really don't appreciate the way swiggy chose to resolve this ( which they didn't). I just want back my money.

I am ordering. 06/06/22 my order cencel not be refund

My name is ABIDUR HAQUE MY DE ID IS 1989762. I dont get my 2 weeks payout which is 441 rs.pls resolve my issue fast

Hii sir meri I'd 23 may 2022 se Deactivated ho gai he or id banaye 3 months bhi nahi huye the And me har 2 din Requeste or messages karta hu ki first time huaa he please I'd activate kar do lekin abhi tak I'd activate nahi ki kya muje second chance nahi mil sakta please help me and solve my problem. Or Sir Aaj muje Ek Swiggy ka Text message aaya ki " You will be marked ..." last messages he wo Sir uska Pic me Attach karta hu please aap solve kijiye 🙏🙏🙏🙏

Thank you.

My id DE 1910628
Suraj Prajapati
My contact number is [protected]
my present shift timing is part time.
But I having work to full time.
Sir please change my shift timing to 7:30pm to 3:00 am.
Sir I was trying form swiggy app support but no help ful response so I request to you sir .

I've shared the proof with them paytm upi screenshot even after getting it they are not admitting their mistake and telling me to talk to bank regarding it I've wasted awful lot of time in it

Please activate my id DE1741999 my id is disabled in incorrect case by fleet manager there are so many fake riders in my city

My I'd temporarily deactivate please active my I'd=1831614

Hi, I was placing an order on June 18, 2022 at 6.08 pm (IST) and an amount of INR 343/- was debited from my account. Details are attached. However the order was not completed even though when I made the payment through UPI, it showed that money has been deposited in the recipient account. I had to again place the same order resulting on money being debited from my account twice. I have tried to raise this issue with the customer executives but all they say is that money will be refunded automatically within 2 - 4 hours. It's been more than that. This is not a bank issue as money is already deposited in Swiggy's account and it is the issue at merchant's end that they could not confirm the transaction.

I had placed a order from swiggy on 3rd of june 2022 but since the food was not available in the restaurant therefore they cancelled my order from there end and i was told I'll get the refund of 384 ruppes in my bank account within 2 hrs. But till now also it's not credited in my bank account on contacting swiggy customer care i was told that the refund was credited on the very same day. They provided a refund id[protected] . I visited bank also and submitted a application for the concern but that also didn't worked. I had paid from my SBI account through Google pay upi.

My swiggy account he deactivated reactivate it now

For order no.[protected],
I ordered Nissin Korean veg noodles on swiggy instamart but I received Korean chicken noodles, when I complained regarding this they said they couldn't compensate me for the claim, so I once again explained to them why can't they do that as the image and description mention that I received the wrong commodity, but their reply was once the same.

My id DE 1910628
Suraj Prajapati
My contact number is [protected]
Sir my shift timing is 6:00pm to 12:00am but I wanna change my shift timing late night full time 7:30pm to 3:00 am sir please change my shift timing. Sir I was trying form swiggy app support but no help ful response so I request to you sir .

I have placed an order on Swiggy for Mehfil restaurant, Banjara hills on Saturday June 17th. The order was prepaid.
Paid for 2 chicken biryani full packets. 460/-
Received only one packet. Called customer support and written numerous emails. They say they won't refund the amount. Delivery agent number is unreachable. Swiggy has cheated and stolen my money.
One full big packet is missing. And they are clearly saying they won't refund the amount, although they have taken it unjustly.
Lot of trouble caused by them. Pls help me get my money back. No one is taking responsibility. And they are not giving tje delivery agent number also.
Order no.[protected]
Called support team soooo many times, they say only email team handles these cases and email team says they won't give refund. I'm not asking for compensation or something. I'm asking them to return the amount they have taken when they promised to deliver the order.
Pls look into this. Thank you.

I ordered food in swiggy the money got deducted & order didn't get placed & no customer service phone available to give complaint i want my refund back

Order ID:[protected]

The ordered food was not delivered and it was wrongly mentioned as delivered. This was confirmed by the Swiggy chat representative.

I have cancelled the order and you could hear the conversation we had with Swiggy telephone representative on 11june2022 from 10:00pm to 10:25pm. The conversation took place for 25minutes and it was agreed to refund the amount in 2 hours as the mode of payment was by gpay.

Attaching the proof of the delivery person and the order cancellation by 9:59pm.

It's been 7 days the refund it not received.

Regards,
Gowrisangari