Swiggy Complaints & Reviews

I ordered for Instamart Groceries, but haven't recieved what I ordered.
So I complaint to them and they asked to wait for 6 hrs and after 6hrs they are asking for more 6 hrs.
They are denying any compensation,
Plz help me.
My Order ID is[protected]...

I have ordered from 99 bowls and the delivery is marked as done but the prder has not been delivered the delivery has been marked as delivered at 2:27 pm on 6th may but the agents entry at the security to the society is at 2:40 pm 6th may how can he mark the item delivered 10 minutes before even he entered the community. And when called back to ask the same to the delivery agent he harrased me and behaved disrespectfully. I spoke to customer...

I placed my order at 12.00 for my younger brother

Order number[protected]

I placed it a near by restaurant which is 500 meters from my house
Delivery person picked my order at 12.15 and he completely vanished. Not lifting any calls neither from the customer representative who called them multiple times.

Is been more than 2 hours and he is starving. Is this why Swiggy is for .
Just...

Hello,

I order food items from Swiggy on February 22, 2022, and the cost of the Food was Rs 655/-, but at the time of delivery, the Food packet was tampered there was spillage. The pack was not good and as per the instructions I have provided all the necessary photos but still, the Swiggy refused to provide me with a refund. The Food was totally spoiled and till now I am requesting a refund but they are not responding to my...

Items are missing from my many orders from Swiggy Instamart and restaurants orders .no complaints have been taken seriously and no refunds are provided.
Chat with the customer care executive is very bad they don't reply time make your chat hold for hours and complaints are not solved....

I had joined swiggy last year, due to an accident my leg was injured and I was in bed rest. I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1516915 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...

I ordered food reveived very bad oil smell, cold food, hard uncooked kulchas raised issue no solustion its been 2 days...

We ordered cake on the evening of 1 May 2022 (order no. #[protected], which was provided with a detailed address. the delivery boy called and wasn't keen on delivering the item and kept saying he is not local and would not be able to deliver if its too far. We gave him verbal instructions to reach the place along with sharing of the live location to make it easier for him to navigate. He kept stalling for a while and around an hour later...

I ordered from vango restaurant from Swiggy and pre paid for the order And after that the food was not delivered to me as I was not available with the phone as it was on silent mode. Now they are denying And not offering refund...

Hi, Swiggy has deactivated my account without any notice and any specific reasons. I am currently using Zomato only.. can I reactivate my Swiggy account now....

Order I'd :[protected] in this order. Cutlets were missing. When I talked to customer care, they said to provide only coupon. I don't need coupon and i request refund to source account. But they denied and closed the chat after 1 hour of conversation. I need a refund for the missing item and 1000 rupees for wasting 1 hour of time and closing them without resolution. This is unfair of closing the customer chat without any feedback or resolution.....

Hi my self Dr Anil. my friend book the order for me and the delivery boy said that your order location is wrong. They unable to provide the service and took the charge. The problem is the delivery address for customer and delivery boy is different. Swiggy says that, it's a technical issue and I wait for 1 hour and they didn't deliver and also took the amount...

This was from Swiggy and I was being misguided by the Swiggy team about my order and it was told to me that my order would be delivered to me where in it was not in the restaurant cancelled me it’s so it’s not my fault that it cancelled and now I am looking for a solution but when I did that the customer care is not responding properly in the earlier one misguided me with false information...

I had ordered 2 times from Belgium waffels and Mr Kishor Kumar was assigned delivery executive both time he was unreachable
And immediately after picking up order he was selecting ordere delivered

I called swiggy custome care for help but got no help thet were too unable to reach delivery boy

For both times but even they where unable to reach delivery executive

I request swiggy...

Simply they sending emails like this and not even providing the proper solution for expiry items. Swiggy instamart sending items near the expiry date.Very bad quality items and customer service response.

[protected][protected][protected]Greetings from Swiggy Stores!

I certainly understand your concern and apologize for the unpleasant experience that you went through with your last order. br...

Hi,

Swiggy order id[protected]

I had placed a order on swiggy on may 1 2022 for a diabetic patient and also there was a sugar icecream along eith the order but the delivery resulted in spillage of sugar icecream with the sugar-free icecream and was not in a state to be consumed by the patient and when told to the swiggy chatsupport they asked for pics and was harassed by them - twice pics was asked and then...

Hello, It's been a few times when I ordered from Swiggy and received an incorrect Invoice generated against my order. for a last few times it's only been like Rs. 50-60 item mentioned in my invoice which I didn't receive and didn't order but this time they really broke the limit and there's a 250 Rupee extra charge on my invoice and I didn't ordered that item/ didn't received it or paid for it but it's there in my invoice and you can't just...

Hi I ordered food and paid amount through sodexo food card. Amount deducted but order not placed. May I know how to resolve this...

On 27 april 2022 i had ordered david off instant coffee and chicken nuggets from swiggy instamart but i received bru instant coffee and chicken popcorn..i had raised several complaints but none of swiggy customer service representatives are helping me..they aren’t paying a heed..i have mailed them with all the necessary proofs both on email and they live chat still they are not validating my claim…my order id[protected]...

This executive who delivered food to me in Kothrud Pune was extremely rude and arrogant.He had no knowledge of nearby landmarks and his language was threatening to say the least.I protest strongly against using such ill mannered people...