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Swiggy Complaints & Reviews

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Updated: Dec 2, 2025
Complaints 5149
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Swiggy reviews & complaints page 65

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A
Adverb
Jun 7, 2022
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I ordered from swiggy, at around 7:30 and my money was deducted from my account twice but my order was not placed.It was for Rs 670 and now my account is debited by rs 1340.I want my money back in my account
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    M
    Mahendrakumar315
    from Ghaziabad, Uttar Pradesh
    Jun 7, 2022
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    I had placed order for 1 kg sweet(kaju katri) and recived different sweet(kalakand). I mailed as well as called Swiggy for order replacement. They denied for same and mentioned that they will share feedback with the restaurant.
    Jun 07, 2022
    Updated by Mahendrakumar315     Hi,

    I have already provided details under request number 15308417.
    Registered mobile no: [protected]
    View replies
    Hi Mahendra, we understand that you are disappointed about not getting the right assistance. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.
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      S
      sakthi sankar
      Jun 6, 2022
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      Address: Tnagar

      I had joined swiggy last year, due to an I'll health, I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1524896 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide
      +1 photos
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        C
        cap7ainskull
        Jun 6, 2022
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        Spillage issue

        So i ordered pizza from my usual pizza place and the pizza had massive spillage issue, I contacted them via the app and the send me directly to mail. Then once i slow them the proof . They tell me no we can't give any form of compensation for it...
        +5 photos
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        A
        Ajkrishna
        Jun 6, 2022
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        Order number :[protected]

        Cockroach served in my food. Really unhygienic. Swiggy is irresponsible about these matters. Happening for the second time.
        +1 photos
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          V
          Vivek398
          from Mumbai, Maharashtra
          Jun 5, 2022
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          Resolved

          Served Non-Veg Food at place of Vegetarian Order

          I have ordered through Swiggy Order Number[protected], Order was 1 - Non-veg Tandoori Momo and 1 Veg - Steamed Momo.
          Restaurant sent me Non-veg Momo steamed which i ate as i am a vegetarian and ordered veg one for myself, I have highlighted the case to Swiggy support but all they were offering were just apology, I already shared the photo's via swiggy chat support team.

          I want to sue Restaurant as they hurt my sentiments...
          +1 photos
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          S
          Sourik!@#123
          from Mumbra, Maharashtra
          Jun 4, 2022
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          Address: Sec 44a Seawood Navi Mumbao

          I have not cancelled my order and your delivery boy cancelled the order with self and take the Rs 1534/- grocery to his home and this is very bad service and I need the refund or my order delivery again.
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            U
            uttheja amara
            Jun 4, 2022
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            Food ordered from Sanjos donuts using swiggy app. The item - blueBerry donut is bitter and caused throat irritation immediately. Totally unacceptable. Hence want to file a complaint on both Sanjos donuts and swiggy. Attaching the photos but have the food to test.
            +1 photos
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              R
              Raja Kedia
              Jun 4, 2022
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              I placed one order worth 332 and had to cancel it later. However, I didn't get any refund.

              I was shown while placing order that refund would be issued if cancelled within 1 minute.

              But despite that, i didn't get any refund. Paid 332 without getting anything. Tried contacting Customer care, but they are not refunding as well.

              Request you to please provide full refund as soon as possible.
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                V
                Vishnu dattaram gawade
                Jun 4, 2022
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                Address: Umesh nagar dombivali

                Please active my id...1570421
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                  S
                  Shilzzzzz
                  Jun 4, 2022
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                  My amount got debited but order was not placed on swiggy instamart and I dint recive a refund it's been a week
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                    S
                    Shivani Pathak08
                    from Jaipur, Rajasthan
                    Jun 3, 2022
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                    The delivery boy asked for payment and i payed him online but he said he didn't receive so not to create any problem as he was old i payed him cash and asked him to check properly and pay me back but he haven't paid me yet and i want my money back...even he isn't picking up my call
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                      N
                      Nagarkritika
                      Jun 2, 2022
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                      I have ordered Britannia multigrain bread but received Britannia brown bread and received raw banana's.. pls check the attached image...escalated the issue immediately.. order number- #[protected]
                      +1 photos
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                        M
                        MAHE MATHI
                        Jun 2, 2022
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                        Few days back ill join swiggy ...still i can't receive my bag and t shirt so many times ill try to call but she's not received
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                          V
                          VIRENDRA JARWAL
                          from Pune, Maharashtra
                          Jun 1, 2022
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                          Order I'd:[protected]
                          I ordered food from a restaurant via Swiggy It had some missing items regarding which I contacted Swiggy thrice and every time they left coversation. Screenshots are attachted.
                          +3 photos
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                            D
                            donapaul09
                            from kochi, Kerala
                            May 31, 2022
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                            Address: kakkanad
                            Website: instamart

                            Skipping the items from orderes intentionally, whenquestioned, just telling sorry and giving refund coupons
                            +10 photos
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                              V
                              Vikram9990
                              May 31, 2022
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                              The delivery boy was not able to find the address so the Swiggy executive took me on a conference call and in front of him, the delivery boy started abusing me.

                              The Swiggy executive name was Pankaj Sharma.
                              Delivery Boy name - Swapnil Nawar mob no: [protected]
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                                C
                                Chakry M
                                from Hyderabad, Telangana
                                May 31, 2022
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                                Address: 2nd floor, No - 194, Akruthi Chambers, Link Rd 4, Stage 2, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 580008

                                I ordered food on swiggy on 31/05/2022 afternoon around 1:15 pm and i also done the payment of Rs 208 for the same. But swiggy had cancelled my order with out proper intimation to me and i got a message stating that refund processed and will be credited in 4-7 working days. I asked the same to them and i asked them to refund amount immediately because its not my mistake and i also told them i don't any other money to order now, but they are not able to do that and while Iam discussing the same with them they forcibly closed the complaint without my concern. Without my mistake why do i have to suffer for food and why do have to park my amount at them.
                                My Name : Chakry Reg Mob No [protected]
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                                  A
                                  akashlll
                                  May 30, 2022
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                                  I ordered a biryani but the biryani variety delivered was wrong. I asked for refund. The refund I asked to be put in a wallet which can be readily used. However, if I try to claim the refund, the wallet (which I came to know is swiggy money) is asking me KYC and further activation. I asked swiggy how the refund went to swiggy money when I have not activated it ?They do not have an answer. I asked refund to my source account. Now swiggy is refusing to do so.

                                  How did refund go into an inactive swiggy money app?
                                  Why is swiggy forcing me to access swiggy wallet ? Is this because they want to capture more data?
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                                    Âbïr Dãß
                                    May 30, 2022
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                                    Address: Behala

                                    My Daily Minimum Gurantee not aded my I'd and a wrong action add my id
                                    +1 photos
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