Swiggy Complaints & Reviews

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: I ordered Cadbury Choco Chips on 21st August Morning but I received damaged products, then I informed Swiggy about the same but got no proper resolution for compensation for the same

It occurred on: 21/08/2022

I would like swiggy to please refund the amount of the product and solve the issue as soon as possible

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Vedant Gupta

Order Number: Order #[protected]
Registered Email Address: [protected]@gmail.com

H.No - 127, Begumpur, near to Shiv Temple, New Delhi, Pin Code - 10017
South Delhi
110017

I order my food on Swiggy on 11/08/2022, 4 pizzas from pizza hut. They delivered only 3 pizzas I complain about it on that day and they said to give 146 as a refund and 32 as sorry messages. And said will proceed in 2 hours. After 5 days I complain about the same again and the executive asked to approach the bank about detail.
First of all the about proceed from their side is not refunded in my account, later they are creating trouble from their side. They are not particular to their duties and do not behave well as a responsible company toward the customer. The amount I want is Rupees 162 as the principal amount of refund and 5000 rupees as compensation amount, for the bad behavior of company

Sir subha subha id on karte time utha tha jaldi jldi I'd on mar karne ka time ja raha tha jldi jaldi on ki jis ki vaja se galt selfi Sumit ho gayi jiski waja se deactivate kar di plzz sir help me i am very poor I'd no 1547997 I'd name Tushar Sharma

I ordered veg food at swiggy on August 4 th 9.01 pm
Reshmi tikka at shri pandian hotel which was supposed to be veg and it was mentioned veg i.e green dot in between the box. At the same tym i ordered veg soup from v4 midnight dhaba at Ambattur at both sequence i got non veg chicken soup and chicken tikka.
I demanded for replacement only. They replaced again the soup correctly and the reshmi tikka was the same non veg chicken.
As im suffering from particular illness i was advised not to take non veg .
I clearly mentioned veg and i got non vegetarian
The second replacement i asked for refund
As i came to know they doesn't even take that issue
Properly
The swiggy contact team said they will replace the amount ₹99 only as coupon that too any other stuff cant be done
I tried to explain everything as much as possible
I paid 165 for vegetarian (reshmi tikka)
I didn't get wat i wanted or the money back.
I demanded the same but swiggy didn't give proper response till now.
So i just want to raise the issue
How a non vegetarian can be served to pt with who cant have non vegetarian
Wat if it was not identified as chicken
That might disturbed the treatment as well the health
That would have lead to serious illness or allergic reaction also
How is responsible for that.
These behaviour is not advisable
Kindly do the needful

I am kamaljit Singh I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
ID.2079157 I need work very much please

Swiggy id-1408980
Please active my swiggy id

I ordered cheese chillie paratha but they delivered non-veg paratha

Ordered 4 mango and received 4 Raw mango of Rs 350 which is too small and weigh less than 500gms and customers support no help no return or refund

I ordered 2 pizza and choco cake from swiggy on 18th aug 2022 . Received small dead animal or huge insect from Coco cake. I complain swiggy they said they will give 50rs coupon 🥺🥺. How rude they are . So I shared the pics to my reporter friend . He said he will publish this news and help me to aware people

Name-Sourav Mukherjee
DE ID-1967399
Swiggy delivery boy
Account is temporarily deactivate at 3 month
It still deactivate. please activate its account sir.Its man very poor and having financial difficulties.

I have purchase KFC chicken through Swiggy and paid 700+ for the same. Received the 8 pieces with excess salt and raised a complaint with Swiggy and they are providing only 154/- as compensation. I have visited kfc restaurant for the solution and they have denied and said that if the product delivered through swiggy then they can't provide any service or refund/replace. The entire 8 pieces was thrown at KFC 09 panchkula infront of outlet manager as they denied the service. as a customer who will bear the loss ? I have wasted my time / money for this and harassments too. needs support . reachout me @ [protected]/[protected]@gmail.com

I placed order for Biryani and app shows delivery time ~40min. I called restaurant after sometime and they confirmed order is ready. I called delivery partner, he was on the way (away).
I had a chat and spoke with SWIGGY helpline. They was arrogant and said if you want to cancel order then confirm. I said okay but then they said, i have to bear cancellation chargers i.e. full order amount because i asked to cancel order before delivery time.
My point is simple if you said 40min and order is ready in 10min at restaurant then why my food should take long to deliver. Ideally it should be delivered early if it is ready. SWIGGY takes some amount from restaurant as well as from customer then why not they can deliver early?

I placed an order for 3quantities of paneer on the 18th august.I have received them now amd they all are expiring within a day's time that is 20th august.

Ita no good to me as I dont use dairy products just on their expiry date and at the max i will be able to use one pack in 2days...

Just take them back, replace or refund.

Never dare to send such expire eatable products to yhe customer's.Don't play with their life's to rob their money.

I need this to actioned on priority.

Hi, this is regarding request number 16191959. Registered mobile number is [protected]. I have requested swiggy to delete my account as this is my alternate number and I am going to close my number. But they are refusing to delete my account and there's no response from there side. Kindly delete my account. Thanks

Order #[protected]
I haven ordered bbq box yesterday right and got totally cold kebabs and dish which is unexpected can you eat kebabs cold or any dish if you are investing 1082 for food would you tolerate this type of behaviour sir want refund already written 1 time and writing second time i am very much disappointed as swiggy is denying refund they are saying there is no option telling lie

My swiggy delivery partner id is blocked due to some reasons but I want to apologise and want my I'd back...i will assure you that this things will never repeat again.
My swiggy delivery partner id is 2037516.

Dear sir/ madam
My swiggy id 2009646
Register mobile number-[protected]
Name - madhvraj
Aapse nivedan hai ki aap meri id activate karne kai kripa kare

Aapka delivery partner
Madhvraj
Date- 18/08/2022

Thanks

Swiggy provided cold freezing food when requested to replace or refund they didn’t gave any response say first to chat at their platform then mail and wait for 24 hours and we pay at the spot and they don’t help us in meantime so why does they don't help

Hi, This complaint is regarding an order that I have ordered via the Swiggy app. The delivery partner Mahendra Singh first did not contact and then straightway cancelled my order.
When I called him up, after getting a message on the app, he mentioned that he had called multiple times and also mentioned that the Swiggy customer care had also called me. Moreover he cancelled my order without my consent.
However, I did not get a single call. In case they had called me, then the missed call alert feature will also state that, but I did not get any message on my JIO registered number - [protected].
Moreover, when I started chatting on the swiggy chat app, Mr Ayan, did not take heed of my complaint and started talking about that I have to pay the complete charge. he kept on repeating the same message like a repeater parrot.
I want to complain both about the delivery partner and the customer service team.
Thanks,
Ranjit

I ordered some donuts and cake from swiggy in ohris restaurant kukatpally, Hyderabad.
The food items which I got were expired with worst quality and packaging.
I initiated a chat with swiggy.com and their response was we will get back to you after you mail to swiggy, we will check and get back to you like that.
I faced the same issue with same restaurant in the past the items were missing and the response was we will check and get back but never got a response.
I'm not able to upload the images in the your portal if you provide and mail I would share it there.