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Swiggy Complaints & Reviews

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Updated: Aug 10, 2026
Complaints 5254
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663
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Swiggy reviews & complaints page 65

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O
Official Abhay
Aug 21, 2022
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Address: Ferozepur jai maa nagae

Sir subha subha id on karte time utha tha jaldi jldi I'd on mar karne ka time ja raha tha jldi jaldi on ki jis ki vaja se galt selfi Sumit ho gayi jiski waja se deactivate kar di plzz sir help me i am very poor I'd no 1547997 I'd name Tushar Sharma
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    K
    Kaviya18
    from Chennai, Tamil Nadu
    Aug 20, 2022
    Resolved
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    Resolved

    Address: Ambattur

    I ordered veg food at swiggy on August 4 th 9.01 pm
    Reshmi tikka at shri pandian hotel which was supposed to be veg and it was mentioned veg i.e green dot in between the box. At the same tym i ordered veg soup from v4 midnight dhaba at Ambattur at both sequence i got non veg chicken soup and chicken tikka.
    I demanded for replacement only. They replaced again the soup correctly and the reshmi tikka was the same non veg chicken.
    As im suffering from particular illness i was advised not to take non veg .
    I clearly mentioned veg and i got non vegetarian
    The second replacement i asked for refund
    As i came to know they doesn't even take that issue
    Properly
    The swiggy contact team said they will replace the amount ₹99 only as coupon that too any other stuff cant be done
    I tried to explain everything as much as possible
    I paid 165 for vegetarian (reshmi tikka)
    I didn't get wat i wanted or the money back.
    I demanded the same but swiggy didn't give proper response till now.
    So i just want to raise the issue
    How a non vegetarian can be served to pt with who cant have non vegetarian
    Wat if it was not identified as chicken
    That might disturbed the treatment as well the health
    That would have lead to serious illness or allergic reaction also
    How is responsible for that.
    These behaviour is not advisable
    Kindly do the needful
    Sep 22, 2022
    Complaint marked as Resolved 
    Verified Support
    Aug 22, 2022
    Swiggy Customer Care's response
    Hi there, we are sorry about your experience. Please write to us at [protected]@swiggy.in with your registered details, and we will be happy to help.
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      N
      New kamal
      from Hoshiarpur, Punjab
      Aug 20, 2022
      Resolved
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      Address: New deep nagar Hoshiarpur Punjab

      I am kamaljit Singh I am swiggy delivery boy Sir my ID temporarily deactivate please activate my ID sir🙏🙏🙏
      ID.2079157 I need work very much please
      Aug 23, 2022
      Complaint marked as Resolved 
      Id activate nahi hui sir please help
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        R
        Rajkumar321
        Aug 20, 2022
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        Address: Bangalore, Whitefield

        Swiggy id-1408980
        Please active my swiggy id
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          B
          Binank
          Aug 20, 2022
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          I ordered cheese chillie paratha but they delivered non-veg paratha
          Hi there, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
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            V
            Vishalvssharma
            Aug 19, 2022
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            Ordered 4 mango and received 4 Raw mango of Rs 350 which is too small and weigh less than 500gms and customers support no help no return or refund
            Aug 19, 2022
            Updated by Vishalvssharma
            No response yet
            Aug 19, 2022
            Updated by Vishalvssharma
            Order ID #[protected]
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              V
              Vatsal007
              from Mumbai, Maharashtra
              Aug 19, 2022
              Resolved
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              Resolved

              I ordered 2 pizza and choco cake from swiggy on 18th aug 2022 . Received small dead animal or huge insect from Coco cake. I complain swiggy they said they will give 50rs coupon 🥺🥺. How rude they are . So I shared the pics to my reporter friend . He said he will publish this news and help me to aware people
              Sep 22, 2022
              Complaint marked as Resolved 
              Verified Support
              Aug 22, 2022
              Swiggy Customer Care's response
              Hi, our apologies for the hassle you faced with our support team due to this awful mishap. This is not how we want to serve our patrons. Please let us know more by dropping an email at [protected]@swiggy.in along with the order details so that we can look into this and assist you better.
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                P
                pujaayshi2003
                from Ranaghat, West Bengal
                Aug 18, 2022
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                Address: RANAGHAT

                Name-Sourav Mukherjee
                DE ID-1967399
                Swiggy delivery boy
                Account is temporarily deactivate at 3 month
                It still deactivate. please activate its account sir.Its man very poor and having financial difficulties.
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                  KIl1you
                  from Panchkula, Haryana
                  Aug 18, 2022
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                  Address: Panchkula

                  I have purchase KFC chicken through Swiggy and paid 700+ for the same. Received the 8 pieces with excess salt and raised a complaint with Swiggy and they are providing only 154/- as compensation. I have visited kfc restaurant for the solution and they have denied and said that if the product delivered through swiggy then they can't provide any service or refund/replace. The entire 8 pieces was thrown at KFC 09 panchkula infront of outlet manager as they denied the service. as a customer who will bear the loss ? I have wasted my time / money for this and harassments too. needs support . reachout me @ [protected]/[protected]@gmail.com
                  Aug 20, 2022
                  Updated by KIl1you
                  no resolution yet and keep waiting for my hard earned money
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                    laxmikant504
                    Aug 18, 2022
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                    I placed order for Biryani and app shows delivery time ~40min. I called restaurant after sometime and they confirmed order is ready. I called delivery partner, he was on the way (away).
                    I had a chat and spoke with SWIGGY helpline. They was arrogant and said if you want to cancel order then confirm. I said okay but then they said, i have to bear cancellation chargers i.e. full order amount because i asked to cancel order before delivery time.
                    My point is simple if you said 40min and order is ready in 10min at restaurant then why my food should take long to deliver. Ideally it should be delivered early if it is ready. SWIGGY takes some amount from restaurant as well as from customer then why not they can deliver early?
                    Aug 18, 2022
                    Updated by laxmikant504
                    Order id #[protected]
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                      S
                      sha_ll
                      from New delhi, Delhi
                      Aug 18, 2022
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                      Address: Dwarka

                      I placed an order for 3quantities of paneer on the 18th august.I have received them now amd they all are expiring within a day's time that is 20th august.

                      Ita no good to me as I dont use dairy products just on their expiry date and at the max i will be able to use one pack in 2days...

                      Just take them back, replace or refund.

                      Never dare to send such expire eatable products to yhe customer's.Don't play with their life's to rob their money.

                      I need this to actioned on priority.
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                        R
                        rahulprd
                        from DELHI, Delhi
                        Aug 18, 2022
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                        Hi, this is regarding request number 16191959. Registered mobile number is [protected]. I have requested swiggy to delete my account as this is my alternate number and I am going to close my number. But they are refusing to delete my account and there's no response from there side. Kindly delete my account. Thanks
                        Hello Rahul, we understand that your experience regarding our services is not up to your expectations. We would need you to write to us at [protected]@swiggy.in with the details of the incident you are referring to along with the order ID so that we can look into the matter and address it thoroughly from our end.
                        rahulprd's [Complaint's author] reply, Aug 19, 2022
                        I don't have any issue with order or something I am deactivating my alternate number. So please close my account. Request number 16191959. Registered mobile number is 7011989943
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                          Manishrmk
                          from RANCHI, Jharkhand
                          Aug 18, 2022
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                          Order #[protected]
                          I haven ordered bbq box yesterday right and got totally cold kebabs and dish which is unexpected can you eat kebabs cold or any dish if you are investing 1082 for food would you tolerate this type of behaviour sir want refund already written 1 time and writing second time i am very much disappointed as swiggy is denying refund they are saying there is no option telling lie
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                            Pooja8818
                            from Ahmedabad, Gujarat
                            Aug 18, 2022
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                            My swiggy delivery partner id is blocked due to some reasons but I want to apologise and want my I'd back...i will assure you that this things will never repeat again.
                            My swiggy delivery partner id is 2037516.
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                              M
                              Madhvraj
                              from Pali, Uttar Pradesh
                              Aug 18, 2022
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                              Address: Office nehru colony panchbatti chouraya ratnada
                              Website: Swiggy

                              Dear sir/ madam
                              My swiggy id 2009646
                              Register mobile number-[protected]
                              Name - madhvraj
                              Aapse nivedan hai ki aap meri id activate karne kai kripa kare

                              Aapka delivery partner
                              Madhvraj
                              Date- 18/08/2022

                              Thanks
                              Hello Madhvrj, we are sorry to know about this. Kindly raise your issues easily and see the resolution from your Swiggy app. Open your app and click on the "Delivery Partner Support" option to get help instantly or please drop a mail at [protected]@swiggy.in with your DE ID & location and we will have this checked for you.
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                                S
                                Soody
                                from Chandigarh, Chandigarh
                                Aug 18, 2022
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                                Address: Raipur khurd

                                Swiggy provided cold freezing food when requested to replace or refund they didn’t gave any response say first to chat at their platform then mail and wait for 24 hours and we pay at the spot and they don’t help us in meantime so why does they don't help
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                                  ranjitraha
                                  from Ahmedabad, Gujarat
                                  Aug 18, 2022
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                                  Hi, This complaint is regarding an order that I have ordered via the Swiggy app. The delivery partner Mahendra Singh first did not contact and then straightway cancelled my order.
                                  When I called him up, after getting a message on the app, he mentioned that he had called multiple times and also mentioned that the Swiggy customer care had also called me. Moreover he cancelled my order without my consent.
                                  However, I did not get a single call. In case they had called me, then the missed call alert feature will also state that, but I did not get any message on my JIO registered number - [protected].
                                  Moreover, when I started chatting on the swiggy chat app, Mr Ayan, did not take heed of my complaint and started talking about that I have to pay the complete charge. he kept on repeating the same message like a repeater parrot.
                                  I want to complain both about the delivery partner and the customer service team.
                                  Thanks,
                                  Ranjit
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                                    R
                                    Reddy Devivaraprasad
                                    Aug 17, 2022
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                                    Address: Kukatpally, ohris cake nationa
                                    Website: www.swiggy.com

                                    I ordered some donuts and cake from swiggy in ohris restaurant kukatpally, Hyderabad.
                                    The food items which I got were expired with worst quality and packaging.
                                    I initiated a chat with swiggy.com and their response was we will get back to you after you mail to swiggy, we will check and get back to you like that.
                                    I faced the same issue with same restaurant in the past the items were missing and the response was we will check and get back but never got a response.
                                    I'm not able to upload the images in the your portal if you provide and mail I would share it there.
                                    Hello Devivaraprasad, we understand that your experience regarding our services as not up to your expectations. We would need you to write to us at [protected]@swiggy.in with the details of the incident you are referring to along with order ID so that we can look into the matter and address it thoroughly from our end.
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                                      S
                                      SSingh273
                                      Aug 17, 2022
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                                      Good evening. I have a complaint to raise, someone in Varanasi is using my email ID. I request your assistance in this matter.

                                      His name is Rahul, and he lives in Varanasi.
                                      Hello there, we understand that your experience regarding our services as not up to your expectations. We would need you to write to us at [protected]@swiggy.in with the details of the incident you are referring to along with order ID so that we can look into the matter and address it thoroughly from our end.
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                                        Mistri chandan
                                        from Gurugram, Haryana
                                        Aug 17, 2022
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                                        Address: Gurgaon sector 57 near by BPTPtower my zone is gurgaon sector 51 GUR jalvayu tower, Gurgaon, Haryana

                                        Hello sir I am chandan mistri
                                        The order was taken by someone else and I did not receive it from the store then
                                        Penalty imposed on Eid
                                        Mi I'd number is 2058027
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