Dear Sir / Madam,
I am writing to you to raise an issue about: Online Food Odering
The issue that I have experienced was: Charged packing charges of 10 rupees on already packed product from company with MRP.
After contacting the customer support they are rejecting to refund the 10 rupees amount.
It occurred on: 11/06/2022
I need refund of 10 rupees to my swiggy wallet
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Saikalyan menta
Order Number:[protected]
Registered Email Address: [protected]@gmail.com
27/5/93, 19th cross road, Balaji nagar
nellore
524002
Jul 13, 2022
Complaint marked as Resolved Verified Support
Jun 12, 2022
Swiggy Customer Care's response Hi there, we hear your displeasure and we are equally disappointed as you are. We have taken your feedback on this regard and we will be more mindful in the days to come. We see that the refund has already been provided to your swiggy money wallet and you can find check it now in your app. We regret the inconvenience caused.
