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Updated: Apr 9, 2026
Complaints 5241
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659
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4582
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Swiggy reviews & complaints page 69

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T
Tanish singhal
Jun 13, 2022
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Recently sir my account is not login and shows your account is deactivated my no. Is [protected] and I am the swiggy one menmber
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    Rohit Koshie
    Jun 13, 2022
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    Swiggy One Subscription Refund

    Address: Bangalore

    I took a SwiggyOne membership on 27th March 2022. I have been ordering regularly on Swiggy since then. However, 3+ weeks ago, my home address from where I have been ordering on Swiggy, has been removed from the serviceable area of Swiggy and I don't see any restaurants in the collection when my home address is selected.
    I reached out to swiggy for a refund of the SwiggyOne membership, but there is no response from their end. I need...
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    sathish
    from Chandigarh, Chandigarh
    Jun 13, 2022
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    Address: chennai
    Website: www.swiggy.com

    Dear team,

    wrongly items received ORDER#[protected], PLS FIND Attachment bill copy
    I can't eat the food very poor service, refund my amount

    --
    Sathishkumar
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      A
      Anshop
      from PATNA, Bihar
      Jun 12, 2022
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      Address: 12/11 west of beur jail,shivnagar colony,anishabad,patna

      I ordered a cake but i got entirely different order.swiggy agent refused to help me and neglected my complain.
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        N
        Nainar mohan
        from Chennai, Tamil Nadu
        Jun 12, 2022
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        Address: Chennai

        I had ordered many vegetables in the morning of 12th June.

        While paying, they changed the price twice mentioning stock of two items. After removing non available stick it gone to payment and it got delivered also.

        While checking the bill, we noticed that the cost of 2pcs of drumstick is 229. In market 2pcs of drumstick will be less than 20.
        I had highlighted to the customer care of swiggy, they say that they will avoid such error in future and refused to return my money
        Jun 12, 2022
        Updated by Nainar mohan         Uploading the bill for your reference

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          C
          Chiru92
          Jun 11, 2022
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          The food delivery company has been scamming from several times regarding the payment issue while ordering the food. Payment has been made and the amount is deducted but the order has not been placed.
          And they are telling it'll refund after 4-7 days, is it what we get by pressing in advance?.
          They are scamming people in the name of payments
          Jul 31, 2022
          Complaint marked as Resolved 
          Verified Support
          Jun 12, 2022
          Swiggy Customer Care's response           Hi there, we are sorry about the delay in your refund. Please write to us at [protected]@swiggy.in with the order details, and we will be happy to help you.
          View replies
          Order is not placed only, but the amount for deducted in time. Check with the email id: [protected]@gmail.com.
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            S
            Saikalyan06
            Jun 11, 2022
            Resolved
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            Resolved

            Dear Sir / Madam,

            I am writing to you to raise an issue about: Online Food Odering

            The issue that I have experienced was: Charged packing charges of 10 rupees on already packed product from company with MRP.
            After contacting the customer support they are rejecting to refund the 10 rupees amount.

            It occurred on: 11/06/2022

            I need refund of 10 rupees to my swiggy wallet

            I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

            Yours faithfully,

            Saikalyan menta

            Order Number:[protected]
            Registered Email Address: [protected]@gmail.com

            27/5/93, 19th cross road, Balaji nagar
            nellore
            524002
            Jul 13, 2022
            Complaint marked as Resolved 
            Verified Support
            Jun 12, 2022
            Swiggy Customer Care's response             Hi there, we hear your displeasure and we are equally disappointed as you are. We have taken your feedback on this regard and we will be more mindful in the days to come. We see that the refund has already been provided to your swiggy money wallet and you can find check it now in your app. We regret the inconvenience caused.
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              L
              Lynnem
              Jun 10, 2022
              Resolved
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              Resolved

              Address: Bangalore

              Hello, I had made a food order via Swiggy app on 22nd May 2022 and the order was unsuccessful. Order #[protected] for Rs. 1065.
              But Rs.1065 was debited from my bank account for the failed order. It's been 3 weeks now and we still haven't got the refund. When we contacted swiggy chat, on the failed order they claimed refund will be credited in 4-7 days but no refund so far even after almost 20 days.
              We checked with Swiggy support via chat from 22nd May and they said the refund will be credited in 4-7 days. After 7 days we approach them again they asked to chk with bank. We approached the bank and register request for refund but they are also unable to do anything as swiggy has not initiated the refund.
              Please consider this complaint and help me get my refund.
              Jul 16, 2022
              Complaint marked as Resolved 
              Verified Support
              Jun 12, 2022
              Swiggy Customer Care's response               Hi there, we are sorry about the hassle you've faced with your refund. We will have this highlighted to our team, and shall revert to you at the earliest.
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                F
                fakhruddin husain
                Jun 10, 2022
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                Order Number #[protected]

                Delivery Partner showed away for 2 hours and didn't deliver the order.
                Not reachable also, Swiggy Support told us he reached your location for the first hour later they said even they are not able to get a delivery partner and wait for more time.
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                  K
                  Keshav4593
                  Jun 10, 2022
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                  I had received melted icecream in delivery and when i asked them for a refund or a replacement, they sent me a message saying would you like to receive money in swiggy wallet or source account?
                  And 1 min later they send a message and said please ignore the previous message 👍
                  This is new type of scam started by swiggy customer support….although they can compensate for the issue they won’t compensate.
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                    J
                    Janani Gunashekaran
                    Jun 8, 2022
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                    I ordered 1kg Catla fish from Tender Cuts Kolathur store at Swiggy (Order number[protected]. But I received only 490g of fish. I have attached images of the package I received.

                    Also the fish was bitter in taste. I’m so disappointed. You are cheating your valuable customer for ₹255.

                    There is no proper response from Swiggy Support.
                    Verified Support
                    Jun 08, 2022
                    Swiggy Customer Care's response                     Hi there, we are sorry about your experience. Please write to us at [protected]@swiggy.in with the order ID, and we will have this checked for you.
                    Jun 13, 2022
                    Updated by Janani Gunashekaran                     Swiggy can’t even share their proper email id. And there is no proper response except for the apologies bot response.

                    Do you cheat each person’s money and ask apologies to everyone.
                    Aug 02, 2022
                    Updated by Janani Gunashekaran                     Can I expect a reply from your end at least now?
                    View replies
                    Hello! I did raise this issue at [protected]@swiggy.in with all the details and proof. But I’m only receiving a bot response with apology which I’m not at all satisfied as you have cheated my money. I need a proper response with compensation for what I have faced.
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                      C
                      cap7ainskull
                      Jun 8, 2022
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                      So i had ordered the items shown in the images, but sadly one of the item the choco pie was not correct and was some cheese and spinach pie, as well as another chicken pie . Both pies were spilled and terrible looking as well as inedible. I had also ordered a pizza which came cold in Mumbai heat. I have ordered from this restaurant before and always had 0 problems swiggy is doing a horrendous job in the quality assurance
                      Jun 08, 2022
                      Updated by cap7ainskull                       Also the order given late than the expected time
                      Jun 08, 2022
                      Updated by cap7ainskull                       Delivery was*
                      Jun 25, 2022
                      Updated by cap7ainskull                       Hello?
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                        A
                        Adverb
                        Jun 7, 2022
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                        I ordered from swiggy, at around 7:30 and my money was deducted from my account twice but my order was not placed.It was for Rs 670 and now my account is debited by rs 1340.I want my money back in my account
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                          M
                          Mahendrakumar315
                          from Ghaziabad, Uttar Pradesh
                          Jun 7, 2022
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                          I had placed order for 1 kg sweet(kaju katri) and recived different sweet(kalakand). I mailed as well as called Swiggy for order replacement. They denied for same and mentioned that they will share feedback with the restaurant.
                          Jun 07, 2022
                          Updated by Mahendrakumar315                           Hi,

                          I have already provided details under request number 15308417.
                          Registered mobile no: [protected]
                          View replies
                          Hi Mahendra, we understand that you are disappointed about not getting the right assistance. Do share your concern with relevant details and your registered mobile number to [protected]@swiggy.in so that we can have this looked into from our end.
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                            S
                            sakthi sankar
                            Jun 6, 2022
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                            Address: Tnagar

                            I had joined swiggy last year, due to an I'll health, I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after one year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1524896 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide
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                              C
                              cap7ainskull
                              Jun 6, 2022
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                              Spillage issue

                              So i ordered pizza from my usual pizza place and the pizza had massive spillage issue, I contacted them via the app and the send me directly to mail. Then once i slow them the proof . They tell me no we can't give any form of compensation for it...
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                              Ajkrishna
                              Jun 6, 2022
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                              Order number :[protected]

                              Cockroach served in my food. Really unhygienic. Swiggy is irresponsible about these matters. Happening for the second time.
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                                V
                                Vivek398
                                from Mumbai, Maharashtra
                                Jun 5, 2022
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                                Resolved

                                Served Non-Veg Food at place of Vegetarian Order

                                I have ordered through Swiggy Order Number[protected], Order was 1 - Non-veg Tandoori Momo and 1 Veg - Steamed Momo.
                                Restaurant sent me Non-veg Momo steamed which i ate as i am a vegetarian and ordered veg one for myself, I have highlighted the case to Swiggy support but all they were offering were just apology, I already shared the photo's via swiggy chat support team.

                                I want to sue Restaurant as they hurt my sentiments...
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                                Sourik!@#123
                                from Mumbra, Maharashtra
                                Jun 4, 2022
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                                Address: Sec 44a Seawood Navi Mumbao

                                I have not cancelled my order and your delivery boy cancelled the order with self and take the Rs 1534/- grocery to his home and this is very bad service and I need the refund or my order delivery again.
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                                  uttheja amara
                                  Jun 4, 2022
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                                  Food ordered from Sanjos donuts using swiggy app. The item - blueBerry donut is bitter and caused throat irritation immediately. Totally unacceptable. Hence want to file a complaint on both Sanjos donuts and swiggy. Attaching the photos but have the food to test.
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                                    Recent comments

                                    Hi there. As checked, our team has processed a full refund for your order. Also, our team has sent an email to you with an update on the issue raised on 3 Apr 2026, 05:12 PM. Do reach us if you have a...
                                    Swiggy

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