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Swiggy Complaints & Reviews

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Updated: Sep 11, 2026
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Swiggy reviews & complaints page 69

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K
kedar_nath
Jul 26, 2022
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Address: Bangalore

Hello My name is Shiva with contact no. [protected] and i want to cancel my Swiggy One Subscription as they have made false promises, coupons provided to non "Swiggy One" users is way more good than going with the subscription, i have tried my best to cancel it but they are not allowing me to cancel my subscription. I just request you to kindly cancel my subscription. I want my hard earned money to be returned and i will never trust Swiggy ever for providing good services.
Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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    Seeya k
    Jul 26, 2022
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    Hello,
    Myself seeya swiggy customer, now feeling disappointed to say that I m swiggy customer.

    Order ID :[protected]
    Products ordered :- 1.Quality walls tub butterscotch 700ml
    2.Quality walls venila tub 700ml
    3. Quality walls strawberry 700ml.

    Seeya k.
    Bangalore.
    Contact No. [protected].

    We received seal broken ice cream tub after opening the top lid inside, the ice cream had scooped n used. Ice cream were spoilt, bad smell, foamy bubbles n spoilt.

    We got images of the products as proof. And we keeping product coz swiggy help desk saying they can't replace the product they sent. What about our money paid we trusted swiggy...?

    We raised the complaint in help, in swiggy app, in chat, but no solution we received..

    They saying sorry next time this will not repeat again?????

    What the help desk doing??? Why they can't do Replacement if not refund... ?

    Take ur broken bad products and replace good products ..
    for which we Paid our hard earned money...

    In this covid we risk Our kids health.

    How can swiggy be so careless sending used broken products that too they packaged the broke seal product ???
    It's clear that, they intentionally did it...

    They give offers for less price to send broken and used products...
    Very disappointed.

    We want Replacement if not Refund

    Now we get it... why,
    You guys give offers for ice creams because, to sell broken and spoilt products??

    Hope here we get our money which we spent on product or do replacement. Let them take product n do Replacement. If not refund.

    The swiggy supervisor assured to resolve and now saying sorry can't help n do replacement .

    Then wat about our money we spent trusting swiggy...

    We want replacement if not refund.

    Even we complaint in swiggy store support but same reply ... they said sorry for trouble cause won't repeat in future... ?????

    what to do with the spoilt products??? Eat it and die???? Give to children and get disease in this covid ?

    Waiting for immediate response and resolution.

    Thanking you,
    Seeya k.

    Order ID :[protected]
    Seeya k.
    Bangalore.
    Contact No. [protected].
    Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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      M
      Moin mohiuddin
      Jul 25, 2022
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      Address: Begumpet

      I am from hyderabad. My de id is temporarily blocked and I don't get swiggy connect form pls provide me the form so I can rejoin swiggy my de id[protected]
      Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
      Hey Moin, we understand your ID is blocked. Please help us with your city name, ID and your last working day, so we can assist you better.
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        K
        Kaushik00
        from Rourkela, Odisha
        Jul 25, 2022
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        Address: Yummy tummy , sti road, rourkela, odisha

        I have been complaining about the packaging charges levied by swiggy.. but they are not resolving it.. i have complained of it more than 5 times.. but their customer supprt is not responding on it.. i have not been given my refund of packaging charges. I am not a rich person to donate to swiggy.. i need a strict action against swiggy.
        Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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          R
          Ranjan Ari
          Jul 24, 2022
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          I am unable to login to swiggy application with my registered mobile number

          Getting an error message as a mobile number has already been used in the last 6 months.
          Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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            M
            mithlesh shah
            from Bengaluru, Karnataka
            Jul 23, 2022
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            I ordered a few items each time either the food item was totally different or only half of the order was complete. I requested them repeatedly but didn't get any resolution from Swiggy.

            1st order: 9th July - Item: Veg Combo, but received only half order
            amount: 219

            2nd order: 13 July - Item: Omellete and Paratha but got idlis
            amount: 267

            3rd order: 23 July - Item: Double decker Paneer SW but received a normal sandwich.
            amount: 404
            Jul 23, 2022
            Updated by mithlesh shah
            Order Id1:[protected]
            Order Id2:[protected]
            Order Id3:[protected]
            Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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              J
              jamesbondzzseven
              from Delhi, Delhi
              Jul 23, 2022
              Resolved
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              Resolved

              Address: Delhi

              Rotten Chicken and Food Poisoning from 4.6 rated restaurant on Swiggy!
              Details on Twitter --
              https://mobile.twitter.com/JamesBondZZ7/status/[protected]
              @Swiggy --- Where is my compensation? For the poison you fed me?
              your CEO will definitely go to Jail since Ive taken up the matter with highest level of food safety authority.
              Either pay up compensation or get ready for a bigger jail term. You pathetic criminals can call me to discuss the compensation. I couldn't sleep whole night due to loose motions and vomiting and headache after eating the poisonous food!!
              DO NOT WASH YOUR HANDS OFF IM TELLING YOU. OTHERWISE I WILL ENSURE NOT ONLY YOUR CEO AND FOUNDER ARE JAILED, I WILL GET THE ENTIRE COMPANY CLOSED DOWN INCLUDING MEDIA COVERAGE OF POLICE RAIDS. DO NOT MESS UP WITH ME THE WRONG WAY. THATS A WARNING
              Aug 26, 2022
              Complaint marked as Resolved 
              Verified Support
              Jul 24, 2022
              Swiggy Customer Care's response
              We see that you have encountered a higher frequency of issues and a specialist team will need to investigate this in more detail to ensure a more permanent fix is provided rather than just some instant gratification that has been done so far. Hence, we are routing this to our internal specialist team, please drop a mail to the "[protected]@swiggy.in", our specialist team with the details and images and our team will revert on the same within 10-12 hours.
              Instant gratification you and your CEO will get in your back hole soon. I've raised complaint with top government ministries. Now spend the rest of your life in jail you pathetic criminals
              Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                M
                madhur99
                Jul 23, 2022
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                Hi, yesterday I ordered with swiggy order number #[protected]
                The delivery person called me and said that he has reached the location but he was 1.5 km from the specified address. He refused to deliver even when I specified the 100% correct address. After 10 mins I received the message that your order has been cancelled and 100% cancellation fee was charged.
                First of all, I put in the correct address.

                Secondly, i never cancelled the order. Then why will I pay the full amount.

                Thirdly, I did not even received the order and delivery partner is the one who refused to come to correct address.

                This is very bad service. I want my money to refunded. I didn’t even order perishable items (ordered packed food) so you can either deliver me the order items or refund me the full amount.
                How can I pay for something which I have not received.
                I request you to look into this as soon as possible.
                Please write to Swiggy grievance Officer at grievances @swiggy.in for early resolution of your complain
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                  Vikram1988
                  Jul 23, 2022
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                  Hi this is Vikram kahar from Mumbai i have ordered ice cream for my family from swiggy instamart but as usual they are failed to delivered the item and given me chips banana and yogurt and when I spoke to customer care with fulhasan ther are not ready to give me replacement or refund and asking me to mail and call and do several things
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                    S
                    Sagar tatadapuri
                    Jul 22, 2022
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                    Hii my self sagar
                    Few minutes back I ordered a momo combo pack.they send yesterday food I think. food was worest smell and it's taste also worest. I contact swiggy coustomer service they also not responding properly...
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                      Abdul3386
                      Jul 22, 2022
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                      Dear, I ordered with subjected ordered number and while delivery i asked on delay in hindi since I don't know kannada and delivery boy asked to speak in kannada whn I said I don't know kannada he started to behave rude and abuse language and trigging to fight. I have raised about this behave to Swiggy as there is no safety to public since swiggy is requiring un professional but there is no any feedback on this from them. I would like notify this un professional behaviour and swiggy should take necessary action here.

                      Regards,
                      Abdul Kareem.
                      +91 [protected]
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                        P
                        pujaayshi2003
                        from Ranaghat, West Bengal
                        Jul 22, 2022
                        Resolved
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                        Resolved

                        Address: RANAGHAT

                        I am swiggy delivery boy.My ID is 2069008.My name is Sanjay Mukherjee.My savings account has changed but it is not updated yet.So my payout has not come, still processing and my previous bank details are still there, not updated.
                        Aug 29, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 26, 2022
                        Swiggy Customer Care's response
                        Hey Sanjay, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
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                          S
                          Swapan Das007
                          Jul 22, 2022
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                          Resolved

                          Address: Kolkata

                          Mera payout hold dikha raha hai..par kiu mereko pata nehi app logo se contact vi nehi kar paa rahi hu plz help me sir
                          My de id:2041711
                          My email address:
                          [protected]@gmail.com
                          Aug 27, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 26, 2022
                          Swiggy Customer Care's response
                          Hey there, we understand your concern regarding the payout. Kindly write us an email by sharing the DE ID, Hub location, and contact number by dropping an email at [protected]@swiggy.in and we would be happy to connect with you for a resolution.
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                            S
                            Swapan Das007
                            Jul 22, 2022
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                            Resolved

                            My de id:2041711

                            Payout Status - 20th July - Week 30

                            1

                            Dear Partner,

                            Greetings from Swiggy!

                            We would like to inform you that we found suspicious activities in your payout. To make your payment safe, your payout for the 20th july is on hold.

                            Please reach out to us through the connect form for further information.

                            Team Swiggy!
                            Jul 22, 2022
                            Complaint marked as Resolved 
                            My name is swapan das My de I'd :2041711 My email address:[email protected] Phone number:8013315632 My 20 July 2022 payout is hold But why ??
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                              S
                              Swapan Das007
                              Jul 22, 2022
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                              Payout Status - 20th July - Week 30

                              1

                              Dear Partner,

                              Greetings from Swiggy!

                              We would like to inform you that we found suspicious activities in your payout. To make your payment safe, your payout for the 20th july is on hold.

                              Please reach out to us through the connect form for further information.

                              Team Swiggy!
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                                R
                                Rnssn
                                from Bengaluru, Karnataka
                                Jul 21, 2022
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                                Address: RNS SHANTHI NIVAS, GROUND FLOOR B BLOCK, BANGALORE - 560022

                                Dear Team,

                                The swiggy person has come to deliver the order to Rns Shanthi Nivas, Yeswanthpur on 20/07/2022 at night around 9.25pm to 9.40pm.
                                He has performed a theft by robbing the metal sump cap . all the CCTV footages and his log in and log out and the theft done by him,
                                We have contacted him and he assured to come back but after that there is no response from him.
                                Kindly look into this matter as this creates a bad impression in swiggy.
                                Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                                  J
                                  Jyoti rajpal
                                  Jul 21, 2022
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                                  Parked in front of gate hurled abuses
                                  Ranjeet [protected]

                                  Khar west delivery
                                  Mumbai
                                  Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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                                    A
                                    from Mumbai, Maharashtra
                                    Jul 21, 2022
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                                    Address: Swiggy, Pudhari Bhavan, Sanpada

                                    Arif Khan
                                    DE ID - 1932979
                                    Chembur, Mumbai

                                    Hello Swiggy,
                                    Since many days i am unable to go online and deliver orders in swiggy delivery partner app.I am unable to earn as it shows my id is deactivated.
                                    Please help to get my id activated and delivers orders for earning and i apologise for the inconvenience and please help me to resolve my problem.
                                    Thanks.
                                    My id 2047796 deactivate please Activate my id
                                    Zeehanghanchi's reply, Jul 30, 2022
                                    Reply fast
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                                      S
                                      Ssher@1
                                      from Bengaluru, Karnataka
                                      Jul 21, 2022
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                                      My ID temporarily locked please 🙏 help my id 1811052 please swiggy connect form
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                                        Adsg788
                                        Jul 20, 2022
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                                        This is pertaining to Swiggy order number[protected] .

                                        Post delivery, the delivery guy asked me to show my phone in order to verify my name. Instead he snatched it from my hand just to give himself a 5 star delivery rating. Its unprofessional and unacceptable to snatch a customer's phone. I have complained about it through email and text but no action has been taken yet.
                                        Please write to Swiggy grievance Officer Mr. Arun Cyril at grievances @swiggy.in for early resolution of your complain
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